Please do NOT use this location for an oil change!! They cracked the oil housing unit in my vehicle…read moreand tried to gaslight me as to the cause. I had NO oil leak when I brought my vehicle in, and after I got home, there was oil all over my garage. An actual mechanic shop told me what caused it... I contacted them repeatedly about the issue, and they completely ignored me after an initial contact from District Manager Gary. Unless you have an extra $1100 to gamble, I'd take your vehicle to actual mechanics with a code of ethics. This location is filled with arrogance and below acceptable customer service.

took my car in for a regular oil change, got it back and halfway down the highway all the lights in…read moremy car came on and my speedometer wasn't registering. I take it to them to see about getting it fixed or situated and they tell me to come back in 3 days when their guy with a scanner is in. so now I have to wait ON THEM even though THEY fucked up my car. bunch of bummy degens work there and cant do their job for shit

Fast and good a little pricey but the convenience and speed make up for the cost…read more The employees are very personable and knowledgeable. All in all very pleasant experience.

Incompetent! They didn't drain the old oil out of my car just added 5 MORE quarts on top of the…read moreold!! I drove around for months not knowing what they did. Good chance they have ruined my engine. I am in total disbelief. They are not to be trusted.

Quality, quickness, no pressure to add on extras. Super clean business inside and out. Highly…read morerecommend.

Trying to figure out the low ratings here. Couldn't have been nicer or faster. Think I answered…read moretwo emails in the clean and comfortable waiting room. I am from out of state and they were all attentive and engaging. Heard them make suggestions to other customers (like all oil change places do). But they were presented as suggestions not hard sales tactics. Thought the place was fantastic

Came in for an oil change. The manager was very friendly and helped explain some additional…read moreservices I could have done, if I wanted to but weren't required. Very friendly. Will be back!

It took them 40 minutes to change my oil. I sat there for 20 minutes before they got to me with…read moreonly 2 other cars in the shop. They tried to hustle me and sell me on 10 other things when I was there only to change my oil. They seemed annoyed and frustrated with me.

Bought a set of Michelins Friday, 3/27/26. Great experience. Comfortable waiting area and…read moreprofessional staff.

Mitchem Tire is a great local shop. They're honest about what you actually need, explain your…read moreoptions clearly, and never try to upsell unnecessary work. Fair pricing, knowledgeable staff, and dependable service. I'd definitely recommend Mitchem Tire to anyone looking for a trustworthy tire and auto shop.

Too bad you cannot give negative stars…read more We have used Firestone's services through the years, but my wife's interaction with this store yesterday will end that. She has had a tire going low for a few days after putting air into it and stopped to see about getting it repaired. The service writer (name unknown) looked at her tire and found a nail that he stated could not be repaired and the tire would need to be replaced. Asked if these were the original tires which they are as the vehicle is a 2024 with less than 16,000 miles on it and told my wife that they were at the end of their life, and she should replace all of them..... She declined, went to the dealership and was able to get the tire repaired.

Stopped at 814 s glenstone store this morning. Driving my mother's car from Arizona to Michigan…read morethere is a bad vibration coming from the front. With 500 more miles to travel this Firestone store won't even take a look at the car. I understand a shop being busy but to not help a traveler with a potentially dangerous situation is pretty shitty. I was ready to have all 4 tires replaced to if needed. Don't shop here. Take note of all the good reviews , there isn't 1.​

Quick oil change service. Staff told me no tire rotation necessary this time. Appreciated the…read morehonesty.

I needed the front motor mount replaced on my car and when I called Buick they required that I…read morebring my car in for diagnostic testing in order to get any verbal quotes at all. No ballpark. No potential amount. Nothing. When I called Christian Brothers they listened and documented when I told them year,make, model, engine size and mileage. They documented the details I provided about the issue that I was having with my car. They were true to their word when I was told they would text me prices after I was given the option of GM manufactured parts or aftermarket. I 100% appreciated that they sent an itemized breakdown down and the timeframe for the needed part to come in. I dropped my car off and they completed the service in the promised timeframe. The entire process was professional and smooth. They didn't suddenly discover I needed 5 million dollars of work done to my vehicle. I received a video, photos and a comprehensive break down of recommendations and why and I truly appreciate. A nice, well furnished, clean waiting area was also a plus too. Thank you Christian Brothers!