The 5 stars is for Savannah She helped my son and I out on…read more6/26/25 We walked in for the first time for my son birthday a little confused of exactly what we wanted and the other employees there didn't say a word to us which honestly made me want to walk out but my son wanted a pair of timberland boots so we browsed a bit and Savannah came to the rescue with a welcoming smile and attitude. She took her time explaining the different styles and options and I didn't feel like I was being rushed or a bother to her. She made me feel good about my $200+ purchase. I hope she is recognized for her quality customer service because that kind of salesmanship and personality is what most retail personnel lack and she's got it! Thank you Savannah.

Came here few weeks ago during the day and it was very empty, which I liked. But then the staff…read morewere very cold and unfriendly. I thought it would be easy to get help because it was so empty. There were maybe 5-6 staff and 3 were huddled together gossiping. I asked for help and Rina pointed a direction to go to. It seemed she didn't want to help me and definitely made me feel uncomfortable. And then all the staff kept joking around, shouting back and forth, running around. Was definitely very confused to the atmosphere and vibe. I still made a purchase but sadly Rina was the one to check me out and she definitely came off a little judgmental. We had some trouble with the card machine and she made me feel embarrassed. Will definitely be shopping online next time since I love Timb and have loved it for years but this location is...

The store is gigantic and the staff helped me out…read more The back to school uniform deals were good. My favorite is the large clearance section.

I love it here! There are so many options to choose from, and with great deals of 30% to 50% off,…read moreit's super affordable. The service is excellent and very helpful too!

I love the inventory, price points and of course the always friendly staff!!! I come pretty much…read moreevery season to stock up!

More than just a shoe store... I's a family!…read more ​I cannot say enough good things about Miss Lola. I have been a supporter since 2012 and a paying customer as of November 2025 when I decided that i deserve to treat myself and put myself first for once and I haven't looked back since. Finding shoes that are beautiful, affordable, and high-quality is rare, but finding a brand with this much heart is unheard of. They are truly inclusive, carrying sizes 5.5-11 with dedicated wide-calf and comfort lines, so there really is something for everyone. Shipping is SUPER FAST and returns are very easy. If an issue arises they get you taken care of as fast as possible. ​What sets them apart is the people. As a Latina-owned, family-run business, you can feel the love in everything they do. Lola is the sweetest soul, and Ray and Nancy always make sure we're taken care of with the best deals. The team... Casey, Joce, and Juan provide immaculate, personable service that makes you feel like more than just a customer. We've built a true community of "besties" here. Whether you're shopping their TikTok lives, APP, MissLola.com or in-store, they listen to our feedback and go above and beyond to make things happen. This team deserves all the success in the world and they have my love and respect!

The shoes were worth it! I got a pair of Marciano heels for $15.00. These shoes were. $228 in the…read morestore. Not worth the $228 but definitely worth every penny of the $15.00 - so cute! The clothing was okay. Many of the jeans are the ones that fit funny -too high of a waist, too short, too low of a waist or awkward colors. Lots of t-shirts. I found a crotchet cocktail dress that I saw at Macy's for $110. I paid $8.50 for it. Overall I loved my experience and will be back soon!

I went there while a DJ was playing, it was completely vibes and fun! The clothes were very trendy…read moreand nice as well. 100% recommend.

We were helped by Deb I believe that is her name sorry if I messed up the name. She was helping me…read morewith my son's shoes couldn't find the toe and my son was trying out the shoes running in the store. Probably tried like 5 different shoes and sizes to find the right shoe. Deb was amazing and helpful and amazing was scanning boxes to help me find the right size for my son. While we tried different sizes and shoes to find the right fit. I highly recommend her. After we decided on 2 shoes my son put on the new shoes and we put the old ones on the boxes she provided a bag for us to walk up and pay. The staff was so friendly and helpful to me since the shoes where a little harder in the tip to find my sons toes. I highly recommend the store and staff

I made the trek from OC to go to this store because I saw that the Nike LA Marathon swag was being…read moresold here, and Im glad I came here instead of the other LA stores! It's a nice big store with a cool mural in the front, different from any Nike store I've been to. Parking was super easy and accessible. My friend and I planned to buy 5 hoodies and shirts for ourselves and our friends since we recently ran LA Marathon, and the store had limited stock on the merch. But all the workers were super friendly and patient with us as we frequently requested different sizes! Overall had a pleasant experience here.

Happened upon it on a sale day (unplanned by me). The staff was very helpful and courteous. Great…read moreshoes. Highly recommend.

One of my new favorite stores to shop at Citadel Outlets…read more The location has moved to a bigger storefront just a few months back. The staff is usually well attentive while you're shopping and explains all the current sales. Typically the selections of New Balance sneakers are extensive. Their shoes are very comfortable and offer regular and wide options. The deals here are consistently great. Some weekends 50% off or sometimes they offer buy 1 get 1 one 50% off. Each time we visit I find new stylist sneakers and apparel on display and available for purchase. It gets pretty crowded in here on busy weekends, but it's expected. Overall, this location is a must visit for me since I enjoy New Balance's catalog of selection. There's deals just in time for the holidays. ( ^_^)b

Visited Citadel Lululemon and had a wonderful time there…read more Not sure why reviews are so low stars. I expected outlet prices and outlet prices they were. Store staff even went out of their way to answer all my millions of questions and found a size or two for me. You usually would not expect this kind of service at an outlet. I was truly impressed. Selection was huge: colors, sizes, etc Will come again!

I visited Lululemon outlet store and had a wonderful experience. I used a gift card to purchase a…read morepair of workout pants for $59 -- a great deal -- and was fortunate to find my size. Please know that there are no returns so please buy knowing that. I want to give special recognition to Katelin, who helped me and checked me out. She was incredibly helpful and had an infectious positive attitude. She even noticed I was a Lakers fan don't know how struck up a great conversation -- that kind of natural small talk is a true gift. While I was waiting in line, she proactively recommended a buy-one-get-one promotion on a workout bra to another customer -- going above and beyond without being asked. That kind of genuine, attentive customer service is rare these days. Katelin, you will go far in life. Keep that positivity!

I want to commend store managers Maria and Aline for their exceptional service when processing an…read morein-store return. Unfortunately there was an error in a return made the weekend prior that required my husband and I to go back to the store. Maria assisted us with a smile, figured out what needed to be done, and kept us updated throughout the process (all while multi-tasking beautifully to make sure other customers were taken care of). Maria consistently thanked us for our patience, and Aline checked in on us from time to time. (Aline also went out of her way to find a shirt I thought was no longer in stock!) Though we were there a while, I am really impressed at how attentive, patient, and friendly Maria and Aline are. They handled a challenging situation with excellent service and left us leaving happier than when we first came. Thank you both very much!

My wife wanted to check out the Express store when we were inside the Glendale Galleria. She wanted…read moreto look at some of their summer dresses so we walked inside. There a women store and then right next to it is the men store. The women store is pretty spacious and had a lot of clothing on display. My wife like some of their selections but decided not to buy anything.