Called Deniece last minute the evening before, to see if she could help us with our move out cleaning. She was quick to respond, super sweet and very accommodating. Deniece was able to help me out the very next day which was such a shock because, other companies wouldn't have been able to come out until next week. By the time she finished cleaning the house, she had done such an excellent job, that the house looked cleaner than when we first moved in. She was able to get into the spots that I didn't even realize, would have dirt and debris. My husband and I did help her as it was so last minute, and hellooo that IS my mess! It did take us 2 days to complete the job but she guided us on the easier tasks while she did the more meticulous ones. We even picked up some new tips on how to become a super cleaner haha! Thank you so much Deniece, for your hard work and dedication to your business(her get away, as she had told me). It was such a pleasure to have you help us clean! For those of you looking for home cleaning services just stop looking and give her a call! I promise, you will be happy. She takes pride in her work(10+ years experience), her prices are VERY reasonable, & she has a service guarantee, in which she will come back to fix anything you are unhappy with(to an extent of course). What more could you ask for?? I will definitely be recommending her to family/friends & calling her again for future clean ups! read more

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Mandie did an excellent job for our move out. I called her last minute and she fit us in. She was such a good communicator throughout the whole process and when we couldn't be there for the walk through, she face timed it with me. We got our full security deposit back! :). I highly recommend her. read more

I called Denieces, after receiving price quotes from at least 5 different cleaners. She had the best reviews and price, also she was available on short notice. My unit is a 2bedroom condo with carpet. Denience was very aware of the cleaning standard upheld by property management. Everything was done with no necessary supervision and the results were excellent! I was able to receive my entire deposit back. I would recommend if you are seeking someone with the best price, best work, and professional! read more

Mandies Jincks, really is the BEST!!!!!!! She does great...I mean amazing cleaning work. She did work for us with a very short notice, and not one fault could be found. What's best is that all of her work is guaranteed! Her work is above and beyond any worker's we have worked with before, that comes with a guaranty!! Thank You For All Your HARD Work! read more

I had Deniece clean our home before the buyer moves in because the previous cleaner did such a poor job. Deniece did a wonderful job cleaning our home. She is very personable and responsive to questions, concerns, and she also guarantees her work... a plus!! I was a bit concerned because I do not live in Hawaii anymore and have experienced other services we contracted from the mainland for our Hawaii homes and was not happy with the quality of work. But with Deniece that was not an issue at all. I had a family member walk through the home to inspect the cleaning and he was impressed. I highly recommend Deniece for your house cleaning needs. I will definitely use her services again for our other home. read more

Allow me to begin by acknowledging that my failure to do my due diligence has contributed to my absolute displeasure with the services provided by Ms. Deniece. While she is extremely nice and has a very fun personality, her services left much to be desired. 1. My first mistake was selecting Ms. Deniece based solely on the referral of a friend for whom she performs occasional, light housekeeping services. I did not do my research or any comparative shopping. Bad move on my part; in haste, as I am trying to coordinate my move off island. I was just content to have my move-out cleaning scheduled pretty early in the process. 2. The day prior to our scheduled move-out cleaning appointment, I tried to confirm the time Ms. Deniece would be coming. We initially discussed 9/9:30 am. However, I needed to know an exact time since I'd be missing work for this appointment. When I texted her, she mentioned she was busy and would confirm the time later; after she was home. I never received a confirmation text in return. The morning of the appointment, about 8:45 am, I texted her asking what time I should expect her. No response. An hour later, I called. No answer. Thirty more minutes or so later, I received a text saying that she was getting ready to head my way. An hour and a half later, she still wasn't here. I texted again, asking her ETA. Nada. I called. I was sent to voicemail followed by a screenshot of the GPS map and ETA. Great. Very unprofessional, but I'd already missed an entire morning of work. I was just grateful she was coming at that point as I had already paid a $100 deposit and did not want to try to find someone else the day of my move-out inspection. 3. The cleaning was subpar. So many tasks were omitted that I cannot recount them all without getting upset all over again. Notably, the only products I think she brought were Clorox Cleanup and Oven cleaner. Not very reflective of a professional, but ok. Initially, I was glad that I had the Glass cleaner on hand; but despite having acquired the Glass cleaner, she did not clean any of the windows in the entire 2 bedroom condo. Not to mention, neither did she touch any of the 4 sliding glass doors except to access the lanai. 4. Deniece rushed through each of the rooms and I cannot say that she cleaned anything in either of the two empty bedrooms. Not even vacuum. She had a vacuum but I did not see her use it in any part of the condo. 5. Initially, when setting the appointment, I asked about carpet cleaning, but she told me that she did not provide that service so I scheduled another company to clean the carpet. I set that appointment for the late afternoon in anticipation of the housecleaning being completed. Unfortunately, she came so late that the carpet cleaner had to do the carpets while she was still cleaning. That made for an unnecessarily chaotic scene. 6. Unfortunately, I trusted that Ms. Deniece had done a thorough job despite my intermittent absences. However, post-cleanup, I found myself staring at streaked tile floors with bits of trash all over them, a microwave with food all over the inside, shelves carelessly placed about the refrigerator, unclean shelves in all of the upper cabinets and pantry, and the list goes on. I was even charged an additional $50 for her to sweep and mop the lanai, however she never swept (she had no broom) nor mopped the lanai. Instead, she swished some water all around and called it clean. Smh. Mind you, the house was basically empty so all of these tasks could have easily been accomplished. 7. My second mistake was paying Ms. Deniece without inspecting her work. With 2 hours before my move-out inspection, I had to reschedule it so that I could adequately complete the cleaning. I know I should have called her and asked her to return to clean the spots she overlooked but she bolted out of here so fast, I figured she must have had another appointment. Fortunately, the landlord did not charge me for an extra day for rescheduling the inspection. Ultimately, I paid $400 for Ms. Deniece to be here for less than 4 hours and it shows. I expected so much more and feel totally taken advantage of. However, like I previously stated, I recognize how my failure to exercise due diligence and closely supervise her work resulted in my supreme dissatisfaction. Again, Ms. Deniece is a very personable lady, but I do NOT recommend her for thorough move-out cleanings. Her services are best suited for light jobs requiring only surface cleanings. Save yourself the time and money and select any number of the other companies who offer the move-out cleaning in conjunction with the carpet cleaning and who have multiple stellar reviews on Yelp. Lesson learned, albeit an expensive one. read more

I worked with Mandie, who accommodated a seller client of mine with a move-out cleaning. She was able to fit it into her calendar quickly and get the job done. She's pleasant to work with and does a lot of move-out cleanings for Realtors and is familiar with what needs to be done. Thank you, Mandie! read more

First of all, Deniece was quick to respond. She is a nice and hard working house cleaner, but i am very disappointed with her service. 1. She didn't clean blood spot because she didn't have gloves. Professional cleaner without tools... hmmm... 2. She forgot to clean the screen so i had to call her. She was nice enough to come back to clean it but not 100% clean. She never took them out to clean but just vacuumed i guess. She told me to take them out and clean eventually - i was speechless at this point. This is your job thats why i hired you, isnt it? 3. I also had to ask to clean baseboards again. She cleaned but were still not 100% clean. She was willing to solve the problems, but kept complaining how dirty those spots were. I hired professional cleaner for deep move out cleaning. If it was easy regular cleaning, i would do it myself. read more

Deniece is responsive, helpful and gets the job done! She accommodated a last minute move out cleaning for us after the tenant failed to hire a cleaner and we needed to move in ASAP. Mahalo Deniece for all your help! read more

We hired Deniece to deep clean our townhouse after the previous tenants left it completely filthy. She did an amazing job and transformed the place back to a clean, livable home. She always kept me informed and sent pictures throughout the process. I'm so glad we found her! You won't be disappointed read more

Definitely recommend! I contacted Deniece for a quote on a move-out cleaning, she was super quick to respond, easy to communicate with and the quote was very reasonable. She confirmed our appointment the day before and contacted me the next day prior to her arrival. When she arrived she did a quick walk-through and pointed out what the property manager would be looking for. What I appreciate the most is that she was very honest, while she could have charged me the original quote, she didn't because the amount of cleaning she did was minimal. Such a true professional. read more

Deniece was absolutley amazing! She was quick and thorough. Super friendly and quick to respond. She did a move out clean on my 2 bedroom and 2.5 bath townhouse. I had dogs which always makes it more difficult. She did an amazing job even catching so many of the small details. When she was done she took me through the house and showed me everything that was done. read more

Deniece does a very thorough cleaning of my home. She works hard and is efficient. She's friendly and feels just like a family member. Unfortunately I lost her to the beautiful state of Hawaii. read more

I scheduled a cleaning and confirmed the time and date a few times. Well the day of cleaning, this company was a no show! I texted and called the phone I was in contact with and nothing. Good thing I had time to clean before my move out of my house and didn't pay them before hand! Never even heard back from them ever! So if you read this and want someone who will actually do what they say they will do. Go somewhere else, trust me! Why have a business if you can't keep your word or even give a call like "hey something personal happened I can make it". Once again, don't waste your time with this company! read more

Deniece is a lifesaver!! I needed a last minute move-out cleaning at our apartment and she was immediately on it. The apartment actually looks better than before we moved in! Not only is she is professional and personable, she also guarantees her work! Not a lot of businesses do that. I would absolutely recommend her for any job, big or small! read more

I needed a cleaner on very short notice and Deniece not only took the job but did it great! Very friendly, reliable and absolutely worth every penny. read more

Deniece's Housekeeping is great! Deniece is super nice, and dependable! She does a great job, and have never had any problems. Her prices are fair and she is flexible when needed! Would highly recommend! read more

To keep it short, didn't show up to the cleaning appointment we arranged through Yelp. Possibly a miscommunication due to Yelp's terrible messaging system... however, other reviewers have complained about similar issues, so I'll be looking elsewhere. read more

Mandie did our move out cleaning today and did a wonderful job. Mind you that our place wasn't that dirty, but none the less, we are very please with the work performed. read more

My wife and I never had someone clean our home before. Was extremely nervous. She made it easy and was very kind. Told me what was going to get done and found dirt were my wife and I had not thought to look. Then took care of it in an amazing way. Had to hire her for more cleaning services. She's outstanding. I don't write many reviews nor do I rate people. This had to be done. read more

Awesome housekeeper, did a great job cleaning and did a few extra areas that I appreciated her cleaning a third bathroom no additional charge. Very personable and trustworthy would highly recommend. read more

I chose Denieces Housekeeping for my move-out cleaning for a one bedroom apartment in Waikiki. I'm not familiar with cleaning services in Honolulu but I went off the yelp reviews and I'm glad I did. I'd recommend her 100%! The place is spotless. In addition, she is a very sweet person and a hard worker who cleaned up spots I didnt even ask her to because of her "OCD!" :) price was also very reasonable. read more

I contacted Deniece about a move out cleaning assured her that she would feel bad about taking any money from me because I am generally a clean and organized person. Well I can assure you that after everything was removed from my house I was the one who felt bad because I am apparently not as clean as I thought. Deniece is a very detail oriented person who doesn't miss anything when it comes to cleaning. My house is by far the cleanest that it has ever been. My only regret is that I did not have her cleaning my place the entire time I lived in Hawaii. If your house or apartment needs a deep cleaning or regular cleanings look no further than Deniece you will not be disappointed and her prices are very reasonable. read more

I needed to move and my rental agreement required that I use a cleaning service. Being a big supporter of small business, I decided to try Denieces Housekeeping. It was a true blessing that we went with her. She was able to accommodate our busy schedule and she did such a thorough job. She was also very nice and did not charge any "extra" fee's like I have experienced in the past with other cleaning services. I will keep her on file for any future cleaning projects. Thanks Deniece! read more

I highly recommend using Deniece's Housekeeping for any cleaning services. She did an immaculate job on cleaning my a few rooms in my home on a short notice. I had family coming into town and i still had construction going on. I had dust everywhere, she was and was able to make it look great. I will be using her again once all the construction is done! read more

I was super excited to work with this company on a regular basis but had to cancel services altogether. Firstly, scheduled a time to come between 9-930am. Didn't hear any confirmation the night before so text to confirm. Turned out they didn't even have my address and changed the time to closer to 10. I agreed to time change and explained that I can only do a maximum of 3 hours. The day of the cleaning we set up the place ready to be cleaned, provided instructions on how to access the apartment and left in time for them to start at 10. Nobody text me back. I text at 1020 asking if they got in okay. Nobody text me back. I call. No answer. I then get a text at 1130 stating "my team was not able to gain access. I'm still waiting on details". We have been busying ourselves waiting to go back in the house by 1 and they're not even cleaning and didn't even tell us!!! They totally compromised our security because we left the door open for them. Terrible experience. Now I have to find someone us to clean last minute! read more