I cannot say enough good things about Brea. From the moment I requested a quote, to the moment she…read morerevealed my freshly cleaned house to me, she communicated every step of the way. I never felt like I was left hanging by her. She answered all of my questions (and I had a lot of questions) in a very timely manner. When she arrived, I explained my situation to her. I deal with a lot of depression, ADHD, and anxiety. This makes things like keeping a tidy home completely overwhelming. So, instead of taking care of the problem, I let it get worse. The worse it got, the more depressed I became. I explained all of this to her, and she listened like a friend instead of someone I had hired to clean my apartment. She was completely empathetic and non-judgmental. She was also very straightforward yet tactful about what needed to get done. At one point, I thought I had to reschedule because I had an appointment and I didn't know what to do about my dog. Brea told me not to worry, she was very good with pets, and she had experience because she had a boxer at home. Penelope approved of her right away, and Brea's energy made me feel comfortable leaving my dog with her. She worked for hours and it showed. My apartment was sparkling and it smelled incredible! I love my dog, but she has some aromas that I absolutely do not love. I had asked Brea to add floor polishing and sofa cleaning to my package which I already felt was well priced for everything she was planning to do. I don't know how she did it, but she managed to remove all of Penelope's fur, and my floors were absolutely gleaming. Not only that, she had cleaned every single baseboard and my ceiling fans until they were unrecognizable. Brea left me with more than just a clean home. She left me with a fresh slate. It's much easier to maintain a clean home than it is to clean a messy one. I find myself fastidiously, wiping every surface the moment a crumb falls. I plan to hire her to help me maintain the level of clean she achieved. I figure that the cost of the cleaning will be worth the peace of mind it gives me. If you were on the fence about spending the money on a deep clean, I wouldn't hesitate. It was absolutely life-changing.

I am writing this review to strongly urge anyone considering this service to proceed with caution…read more I hired them right after closing on a new home with my partner. The house was already generally clean, but it had been vacant, so there was typical dust in corners, behind toilets, and in window sills. I was quoted nearly $600 for what was described as an in-depth, all-day deep cleaning. On the day of the appointment, I made the mistake of giving them lockbox access because I was running behind. I arrived 40 minutes later to find a toddler inside my million-dollar home, throwing monster trucks onto custom cabinetry and bamboo floors. I was shocked. I don't have children, and the idea of a toddler being in my home--both for the safety of my property and the child--was completely unacceptable. The owner tried to smooth things over but offered no discount or acknowledgment of how inappropriate and unprofessional this was. They came back to "redo" the cleaning, and within just a few hours they claimed they were done. Dust behind the toilets was still there. They insisted I check everything on the spot, but anyone who has ever moved knows that you cannot catch every detail when you're juggling a dozen tasks--especially when you're paying professionals to handle it. When my partner arrived, she opened the microwave and oven. Both were still dirty, and with nothing more than a damp paper towel, everything wiped clean effortlessly. That alone told me the job had not been done properly the first--or second--time. I paid them just to be done with the situation, but looking back, I shouldn't have paid the owner anything. From what I understand, she charges an outrageous amount and only pays the cleaners around $100 each, which is incredibly unfair. On top of all that, I was informed that wiping the exterior windows was "extra," even at a $600 price tag. They ended up doing it, but at that point it was clear nothing was really included. In the end, I was left with stress, disappointment, and a home that was barely surface-cleaned, certainly not deep-cleaned. If you're thinking about hiring this service, be aware that you may experience unprofessional surprises--like toddlers on your property--and pay a premium for work that doesn't even meet basic expectations.

Great work! Very good communication prior to our appointment, and the work done by Nashalie was…read morefantastic! Will definitely schedule with them again.

I was very please with the communication and quick responses. However, I was not fully satisfied…read morewith the cleaning, as I felt it was not a true "deep clean" for listing a home, for the price we paid, but more of a standard cleaning. I will say that staff were pleasant and made the effort to clean in a timely manner, but we were short one or two cleaners. I would say to make sure that you are clear about the type of deep cleaning you need, just so that you are getting what you expect. Overall, it was a fair/good experience. Everyone was very nice.

I can't say enough wonderful things about this business! Juan replied to my inquiry for a deep…read moreclean in a timely manner with a reasonable quote. He was super friendly and professional from the get go. He and his wife are truly genuine and trustworthy people. They really pay attention to the details and made sure that I was happy with everything. They left my place sparkling clean! One of the things I loved the most is that they use mostly natural products instead of chemical grade cleaners so my asthma symptoms did not flare up. I now have regular cleanings scheduled with them!

Juan was great! We needed a move-out cleaning, and he did a fantastic job. He kept a good line of…read morecommunication and was quick to respond as well. Worth every dollar. I would highly recommend!

I put out for a quote on getting our home deep cleaned and Jessi responded very quickly and…read moreanswered all of questions! She was easy to book with and straight forward on how much it would cost which I greatly appreciated. She was very communicative the day she came to clean our house letting me know once she arrived and left. She did an amazing job on our place! We were very happy coming home to a clean place with no dog hair or dust to be seen!

Great and affordable!! Love love love- would definitely recommend :) I love a good scrub.read more

This is my second maid service that I've ever had on a consistent basis, and the service is…read moreAWESOME. I wish I could remember my maid's name, but she is friendly and really good at making the house shine. She comes every two weeks, and I try not to get it too dirty in between. Still, the floors are cleaned, surfaces look like no one has ever touched them, and I defy you to find any dust. What's interesting is that their pricing is really, really competitive as well! Great service and a lower price? Yes, please!

We paid for a 'deep cleaning' (which is what I recommend by the way)…read more After somewhat of a rocky start, this maid service has more than redeemed themselves. They came out with two maids and did an OK job. Later on thought, we noticed that they had missed a lot of stuff. I wrote an email to the company and within an hour, the owner of the company and his wife had contacted me apologizing profusely promising to rectify the situation. The next day, the owner, his wife and the crew came out to my house and really did a spectacular job. They really paid attention to cleaning outside the cabinets, our shutters, blinds and floors. The bathrooms were spotless We will use them again.

Liliana always does a great job. Shes been servicing our house for past few months. Samantha came…read moreby today as well. They were professional, prompt, and thorough

Detail Cleaning has been servicing my home every 2 weeks for over 2 years and they have done a…read moresplendid job. The technicians do more than what is required and I am often surprised by the extent and quality of the work. I am very pleased with the work done by their technician Leite. Steve T.

This was our first cleaning with Home Keepers and they are TOP notch, in my estimation! Everything…read moreis orderly, clean and looking good. They also followed up on a couple of requests in a timely fashion and communicated well.

We have used The Home Keepers service for a couple of years now and we can't say enough good things…read moreabout the ladies there! They continue to do an awesome job and are always friendly and thorough!

We have been working with MoreHands since before Covid…read more There have been various teams that come and go... The two teams that have been cleaning our home lately appear to do best. I was asked to rate the service I received this week and I would gladly do it! Overall MoreHands maid service has been a good service for us for years (although we took a break for a little while during Covid). I like the people at the office as they are polite and accomodating and because I can communicate with them very well. We have had other providers that would clean much better, but could not keep a consistent schedule. MoreHands has been able to provide service more consistently once per week for a little while now. The issue with them is that they like to move the start times around. Another issue is that they will not do ANY laundry. There have been two teams that have been coming to our home, and I like them both... They have both been doing very well: Team 3 (Claudia and Glenda) have consistently done a great job, and are very cordial and pleasant while they are performing their duties! They also go the extra mile. Keep up the great work! Team 2 (Stephanie and Julie) do what is asked of them. I like the way they make our beds. They work quick.

Worst cleaning company in Katy!! We had them come probably once a month. They would come and "…read moreclean" The house in about 45 min and leave as quick as they could leaving dust dirty floors barley cleaned mirrors etc.... the list goes on and on. We really never complained because we pretty much try and keep the home as clean as possible ourselves. But the reason for this review is because we recently moved. Had more hands do what they call a move out clean. Which don't ever let them con you into this. They sent 2 employees that basically did absolutely nothing for 5 hours to a completely empty home. And charged us around $450 to mop a floor. Biggest scam ever.!!!!!! Do not recommend this company at all. If there was an option for negative stars I would have given them negative 5