I brought my pants here to be hemmed. The following day I brought a sweater to be dry cleaned and…read moreanother pair of sweatpants that needed to be patched. I requested a receipt for the pants I had brought the previous day. I noticed that it showed all items being dry cleaned. I informed the lady that the pants didn't need to be dry cleaned. She informed me that it was their policy that all items had to be dry cleaned before they could be altered due to the virus. Nonsense! So this is going to cost me an additional $7.00 per pair $21.00 for 3 )Why don't they inform you of such when you drop off items to be altered? Wouldn't washing be just as effective? This is a company policy and not a state requirement. How much sense does it make to dry clean something you are going to have altered? It's going to be touched by people before and after its altered? *********************************************** This is an update one day later after I received a response from the store passenger. 11/12/2020 I received a very timely and professional response from the store manager, Ray. You can read it if you choose to do so below. I'm very satisfied with Ray's response. I have edited my response and rating to reflect my satisfaction with how the store and more specifically Ray handled my complaint. I look forward to being a longterm customer.

Excellent service! This location was recently presented with a real dry cleaning challenge:…read moreremoving a stain from salad dressing on my favorite and colorful silk tie. The outcome was fabulous! Not only was it returned beautifully, but they had carefully pressed it using the special tool that is inserted between layers to avoid crushing the tie flat. Many other cleaners don't have the special tool or this skill. Really appreciate the care and dedication demonstrated by the manager of this location to ensure that it was done perfectly.

TJs on Montgomery Rd is great. The gentleman with the tattoos, can't remember his name, is great…read more I like my shirts heavily starched and he is always willing to make the extra effort.

Very personable staff and quick turnaround time. Good price too!! I will definitely be back and…read morerecommend to my friends.

I just picked up the winter coat you cleaned for me. True to your promise, you made it look like…read morebrand-new! I am so pleased with your work. I highly recommend this cleaner. E.Anthony

I have been going here for many years. The owners are great. They even let you recycle your…read morehangers (just ask them for a box). A couple of Eileen Fisher shirts got messed up, but apparently they were not marked correctly on their tag. Otherwise, they do a nice job at a reasonable price.

My son took a jacket in to be dry cleaned. Upon pick up the pocket had been ripped open. They…read moredenied responsibility and said it would be $25 to fix. In addition they wanted $75 for the cleaning. I've been a customer for years, but no more.

I tried these folks out for the first time last week. Even though they had had a boiler burst and…read morethe locations of each item were lost, the guy at the counter was able to cycle through the clothes on the rack and find mine. Things happen, and they were able to keep this customer happy. My clothes all came out great, and at a reasonable price. I'll be back.

Asked for dry cleaning service and obviously there is more than one option that was not explained…read moreto me. Did not listen to my request and lied when asked instead of at least apologizing. The laziness and lack of accountability just cost me $300. And the rude laugh was a complete different story.

I forgot some clothes in the dryer the day before and they saved it for me in a bag. Great service!…read moreYou won't have to worry about losing your clothes.

This place was a saving grace. Polite and quick service. She had all my dog bedding washed and…read morefolded by the end of the day. Thank you so much!

We love their wash&fold services, drop off and it's done in 24 hours or less. I also love their car…read morevacuums over anywhere else. Clean, staff is friendly. I recommend Splash&Dash to everyone.

I stop by here to have my weighted blanked washed as it is heavy and can be tricky to clean…read more I have no complaints, the blanket gets washed and dried on time and the employees are friendly. It isn't the Ritz Carlton 5 star experience but they more than get the job done each time I use them.

Always priced at half cost of other cleaners, you just have to be able to look past the dingy…read morefront, including the tatted teen staff that greet you with a semi-sneer. Wouldn't want to send your grandma in here to pick up your dry cleaning, but honestly I can't see any difference between the dry cleaning results of, let's say a sweater from these guys, at a total of 3.75 versus the results their competition charges 7.00 to clean. If you'd pick Fiji water at 2.50 over Ice Mountain for a dollar, 7 times out of 10, you'd be better off going to Widmers or Concord Cleaners.... For those who know the value of a dollar, you'll swoon from the unique I just-saved-some-serious-jack dopamine, even as you encounter multiple nose rings, serious rap at the cleaners (sounds like a song to be made), and a detached and nonchalant attitude. Who cares? I just saved 20 dolla on 5 items! Rock that attitude all day long. Don't think I'd bring my most expensive suit in here, or my wife's wedding dress, but other than that, they do a fine job and lightning fast turnaround. I've come to realize there's money to put back in my pocket by patronizing Springdale. I like that notion.

This place does a good job at cleaning my items and returning them on time. You can always download…read morea coupon from their website, and they do take competitors coupons as well. They offer same day service as well - so if you are in a tight jam -they can get it done. This location is a smaller location in a small strip business mall. The shop seems a little in need of a update in front. But I'll take saving $$$ all day long.

I got back from vacation and needed to have a bunch of laundry cleaned, they fit me in and to my…read moresurprise my laundry was even organized, will use them again.

From the owner: Dreading laundry day?…read more Say goodbye to the never-ending cycle of laundry with our wash, dry, fold laundry service. It's as simple as it sounds. We collect your laundry, wash it (with high quality, eco-friendly and non-toxic detergents), dry it, fold/hang it, and deliver it back to you the next day. We are currently serving the greater Cincinnati and Dayton areas! • Wash, Dry, Fold/Hang • $20 per load ($2.50 / Lb) • Free Pickup & Delivery • Next Day Guarantee Ready to get your time back? Contact us today! Call/Text: (513) 828-2001 Email: info@brittneysbest.com