Friendly, fast service! I brought in a down winter coat for cleaning, and one of my buttons was…read moreloose and the fabric around it ripped. No biggie, didn't need fixing, so I didn't request it. But when i picked up my coat, it was repaired and they didn't charge me. Talk about going above and beyond!

I have used this cleaners several times for dry cleaning and small sewing repairs (ie buttons) and…read morework is prompt and reasonably priced.

I DO NOT recommend anyone going to this dry cleaners. Recently I dropped off a bunch of clothes to…read morethem and when I picked them up the next day, I saw that my dress pants were completely ruined. 1 of the pants had a burn mark and an iron imprint. The 2nd and 3rd pant had indentations of the inside material all over, which meant they kept the temperature on their iron too high. The next day, I went to the dry cleaners and showed all the markings on each pant to the guy that was working there. He seemed to be someone of importance because when I asked to speak with the manager, he was brought out. I told the guy that I got these pants dry cleaned at a dry cleaners located in downtown Chicago, and at that point, none of these markings were there. Then after wearing them to work, I gave them to Lux Cleaners and now all of these markings are there. I also informed him that each pant cost me roughly $40 to buy and now they are completely ruined. The guy had absolutely nothing helpful to say. Instead, he laughed at me and said that I created these markings. He basically thought I was there to con them into giving me some money back. I was stunned at his behavior and told him that instead of apologizing to him, he is insulting me. I also told him that I could care less about the money and if he had apologized to me then this situation would have been resolved, instead he just lost my business. I hope this message reaches many people in the surrounding area as I have high hopes that no one experiences what I experienced. Lux Cleaners is a horrible dry cleaners and they will NEVER admit when they have bad a mistake. They think we are all criminals, trying to get them to give us some money back. I would NEVER trust them with any of my clothes every again.

Do not go here, garbage cleaning and tailoring,…read more Workers rude and try to charge for more even though quote was given Would give less than one star if possible

Wonderful service, and they did a great job on some pretty unique items. They were honest about…read moreitems that they were not sure about. Even told me how we could clean one of our jackets at home. When they learned we needed our items before Monday, they arranged to have our items cleaned by Saturday, no up charge for the faster service. I guess I found a go to cleaner!

Friendly staff and they take great care of belongings ranging from ethnic to formal wear. A great…read moreimmigrant owned business to support!

I took my work pants in to get them tapered at the ends and instead they cut off 8.5 inches in…read morelength and refuse to take responsibility for ruining my work pants. The owner was rude and it took them a week longer than they said to ruin my work pant. Now I'm out $110, no refund from the bad job done no compensation so I can replace my work pant. Stay away from this place because if they mess up, they WILL NOT TAKE RESPONSIBLTY FOR RUINING YOUR CLOTHS.

Very bizarre place. I went in here trying to find a new dry cleaner and tailor, and brought a pair…read moreof jeans to be hemmed. The owners in an empty store said they couldn't hem the jeans because they were wrinkled. They were not nice about it and acted very strangely. I guess having an empty store is their preference? Not sure why you couldn't hem jeans because I just washed them and they were wrinkled? I asked them if they could press them then, and they said no. Very strange people and way to behave when you own a business.

This laundromat is always filled with gratitude. Their friendly service, quality laundry, and…read morerepairs are among the best I've ever experienced.

I highly recommend Hyun Shin to do your tax returns. I found him by luck and will never use anyone…read moreelse ever. He is a very compassionate man and and makes sure all is done correctly. Very professional and Hyun is definitely someone you can trust. I would give him more stars if I could.

I have gone to this cleaners for 51 years. I had my high school prom dress cleaned there, my…read morewedding dress heirloomed there and was a weekly customer while I was still working. Due to Covid, they closed their west Aurora location, but I drive over to the east side to take my cleaning. Over the years, I have anything that could be cleaned done there. In 50 years I remember only a couple of problems which they always rectified. I want to support this wonderful family owned business. Thanks for your service through the years.

I use Stevens cleaner, and I think they do a good job. The prices are reasonable, and they treat…read moreme with respect.

My go-to place for dry cleaning. Fast efficient and reliable. They haven't messed up in 3 years of…read moreme going there. The workers always make a point to ask about stains. I'd rather pay more here than risk it some other place. For me the value is knowing that my clothes will be well taken care of.

Brought our custom draperies here and really thought they were capable. Big mistake. First pair…read more(several thousand dollars) came back severely wrinkled and with pleat torn out. Second one was for patio. Very heavy with liner to keep cold out. Again, came back with two pleats ruined, severely wrinkled, and shrunk fabric 3" above liner. In both cases, they never said anything hoping I wouldn't noticed. Had to take to seamstress to repair as best possible. Although they gave me a cleaning refund for the patio, they destroyed the drapes (about $1,700) Most upsetting is that they didn't even admit to it in either case. Very disappointed in the deception the most. It was very obvious that these were very good quality drapes and absolutely no care was taken in handling them. They make you sign a waiver, which most places do, but it looked like a Rottweiler handled these. One would expect better care and honesty with customers instead of trying to pass off their incompetence and mistakes.

Bill, the owner at Prairie Cleaners is great. Service is always quick and efficient. Anything I…read morehave ever dropped off from comforters to clothing and suits all come back looking great. I've also dropped off my carpet for cleaning:

The very best Cleaners place not just in Aurora. I have been using their services for close to 30…read moreyears and even though I have also used other cleaners - just to compare the quality of service and price - I definitely prefer to keep bringing my clothing to Prairie Cleaners. Excellent service, good price, and a smile that customers get, make this place exceptional.