I took my work pants in to get them tapered at the ends and instead they cut off 8.5 inches in…read morelength and refuse to take responsibility for ruining my work pants. The owner was rude and it took them a week longer than they said to ruin my work pant. Now I'm out $110, no refund from the bad job done no compensation so I can replace my work pant. Stay away from this place because if they mess up, they WILL NOT TAKE RESPONSIBLTY FOR RUINING YOUR CLOTHS.

Very bizarre place. I went in here trying to find a new dry cleaner and tailor, and brought a pair…read moreof jeans to be hemmed. The owners in an empty store said they couldn't hem the jeans because they were wrinkled. They were not nice about it and acted very strangely. I guess having an empty store is their preference? Not sure why you couldn't hem jeans because I just washed them and they were wrinkled? I asked them if they could press them then, and they said no. Very strange people and way to behave when you own a business.

I have gone to this cleaners for 51 years. I had my high school prom dress cleaned there, my…read morewedding dress heirloomed there and was a weekly customer while I was still working. Due to Covid, they closed their west Aurora location, but I drive over to the east side to take my cleaning. Over the years, I have anything that could be cleaned done there. In 50 years I remember only a couple of problems which they always rectified. I want to support this wonderful family owned business. Thanks for your service through the years.

I use Stevens cleaner, and I think they do a good job. The prices are reasonable, and they treat…read moreme with respect.

Wonderful service, and they did a great job on some pretty unique items. They were honest about…read moreitems that they were not sure about. Even told me how we could clean one of our jackets at home. When they learned we needed our items before Monday, they arranged to have our items cleaned by Saturday, no up charge for the faster service. I guess I found a go to cleaner!

Friendly staff and they take great care of belongings ranging from ethnic to formal wear. A great…read moreimmigrant owned business to support!

I'm very pleased with their work, every item I drop off comes back as expected! I've been using…read morethem for many years and I've never been disappointed.

Dropped off pants to have a seam reinforced and they didn't do a very simple request. Alterations…read morewill most likely rip out after a few washings.

This lady has not only screwed up my alterations twice but also not having them done on the time…read morethat I was told I can pick them up! Especially when you have a party to attend and you're looking forward to wearing what you dropped off. Not sure if she needs to retire or maybe she just can't handle the entire business on her own. Or, whomever is helping her is making things worse! A phony smile does not do it for me. I believe she screwed up my dress on purpose because she did I not want me as a customer any longer. But yet, I still laid her! Things happen for a reason and I'm so glad because I found a great and better service elsewhere in Aurora and as soon as you walk in your greeted with not only a smile but with a voice of welcoming communication. Makes you feel very welcomed.

Eola Cleaners is just A-Ok in my book, but everyone who works there is super nice. I came here for…read morethe first time to get a bridesmaid dress hemmed and have been coming back ever since. They did a great job and got the dress done in plenty of time. Prices are also reasonable, which is great. My husband drops off clothes weekly to them. Couple bug-a-boos: There's been a couple times when our clothes weren't ready by the finish date that was posted on our receipt. Luckily, we live right down the street so it wasn't a far trip, but we're busy people and it would have been nice not to have to stop back in! There was also a time when my husband's clothes got switched with someone else's. We didn't realize until we got home, so we had to go back. When all was said and done he did get the correct clothes back, but that was a headache we would have rather not had. Luckily, we're both forgiving people and due to the sheer convenience of this location, we will most likely continue to drop off our dry cleaning here.

Good initial trip here-quality work and easy drop off and pick up which is what you want in a dry…read morecleaner.

I got a dress altered here since my old tailor in Romeoville has retired. They had me try it on,…read morepinned it, made sure they knew where it would lay, and it came back looking good. Turnaround time was within the week. The dress itself was inexpensive and the tailoring was $25, but now I can wear it and enjoy it!

Horrible customer service by the owner. My dry cleaning was supposed to be ready Tuesday, I went…read moreWednesday and it wasn't ready. When I went back Friday and saw the owner I asked for a discount, since it was late, and I had needed one of my items. She refused, wouldn't even give $1 off, and said it was because there was a spot on my dress and that took longer. However, when I went to pick up my order on Wednesday the lady had showed me my dress hanging there, and said that was ready, but the rest of my order wasn't. So I know the owner lies. I will never return or recommend them.

The only place I would drop off my clothes. Especially the expensive ones. Many options in the…read morearea but they take really great care of my clothes. They do all the dry cleaning and alterations on site which really is a plus. Clothes definitely feel more crisp than other dry celaners that I have used in the past. A few years ago they also went with organic cleaning methods so you feel good about tue environment. The owners are very friendly and have been in the area for the past few decades. Give dutch cleaners a try. You will be very happy with their service.

Brought in a few jackets to have logo patches sewed on. They were perfectly done and reasonably…read morepriced. I've gone back a couple more times and same great work.

I have now twice had unpleasant experiences with Brighton cleaners. I have used them for…read morealterations on men's clothing. Specifically, I've had suit pants hemmed and suit sleeves shortened here. When the lady (assuming the wife) has assisted me I have always had a good experience. She's polite, and if you make any requests she tries to accommodate the request. However, more than twice now I have encountered the man (assuming husband). He's not friendly at all. I went in on a morning when no one else was there. I asked for pants to be hemmed and asked if I could have them by end of day. He took 30 seconds to think of an excuse that is believable and he told me no. His excuse was "the machine isn't available" on Mondays. In the past I have made the same exact request from the wife and she always accepts the business and applies an additional charge which has always been fine with me. But after today's unpleasant experience I've resolved never to go back here again. The man doesn't have a clue about what good customer service means.