Nice but pricey! We got the speed queen commercial laundry machines that were commercial grade…read morequality. James was awesome with his sales and service expertise. This appliance store isn't like those big box stores where personal customer service is "dryer" than plain toast! Here you get primo customer care and support! So, the prices are worth the extra "change"! Next time we need to upgrade our kitchen or laundry appliances, this is the place to go!

This is the place to come for great prices. One-on-one care and personalized attention, and trusted…read moreadvice. I have purchased so many appliances from this place, to include some for my daughters. This is better than one of those big box stores (Low-s or Hom- D-pot). You might get appliances installed the next day, but you really can't trust the installation. The Appliance Place has certified employees who know how to install washers, dryers, refrigerators, stoves, and ovens. I have bought all of these, to include a garage fridge which works well in cold weather in the winter and in hot weather in the summer. I won't go anywhere else!

My washer died on me unexpectedly with my clothes still inside. I went to this place the next…read moremorning and by 2 pm the same day they had delivered my replacement washer and got my clothes out of the dead one, set everything up and took the old one away. Washer works great would highly recommend this business, affordable, extra effort , just a ten out of ten

Small family owned business, with reasonable prices on appliances and in good conditions for low…read moreincome customers. I can not afford new so this location is perfect for me.

This place is exactly where you want to go for an appliance. The selection is amazing and the…read moreshowroom floor is very spacious with things on it I had no idea even existed. The technology in appliancees has come so far now. I financed an LG all in one machine Washer+Drier for $150 down I had a $2,000+ space age feeling, clothes and linen pampering machine. It is so crazy, the stuff goes in dry and comes out dry and clean and softer thannI have ever felt something come out the drier. This thing uses a heat pump to gently heat and pull the moisture out your stuff. Amazing, no vent pipe and no extra space being taken up by a whole additional machine. Thing even uses a standard 120 Volt plug like anything else you would plug in. No more wild, huge 220 Volt plug and special outlet and an electrician to install the outlet and breaker. EZPZ is an understatement. Only thing this place needs is the appliances to be hooked up so the salesman can give a proper demonstration. Also the salesman need to be more knowledgeable about the technology. If you do your own research then you're straight.

I really wanted to like East Coast Appliance, but unfortunately, I don't…read more I ordered a replacement stacked washer and dryer and paid the $90 delivery fee. Although my previous unit fit the space, the new one did not. The delivery drivers--who were great and clearly working at the end of a very long day, as mine was their ninth delivery--managed to wedge the appliance into place but were unable to complete the installation by leveling it. I then had the space adjusted to accommodate the new appliance and called East Coast Appliance to ask if someone could return to finish the delivery. But the manager told me I would have to pay another $90 service fee. From a customer-service standpoint, waiving that second fee would have gone a long way toward ensuring the appliance was installed correctly and turning a frustrating situation into a positive experience. Instead, I was asked to pay a second time for the delivery to be completed. The delivery team was courteous and did what they could under the circumstances. My disappointment is with the company's response afterward. As I said, I really wanted to like East Coast Appliance, but I don't.

Our dryer died. It…read morewas unexpected only because we expected the washer to go first. I spent hours looking at reviews, applying for a box store credit card, loading up my shopping cart with extended warranties and parts only to come to the very end where the box store indicated that the product I wanted could be delivered, but there was no professional installation available. Say what??? Everyone knows that if you don't have their installers handle the installation, the moment you try to use that extended warranty that you've purchased they will tell you, "the warranty was voided by the installer." NOPE, not going to happen. So I came on yelp. Appliances on Lakeside had great reviews, was local, and nearby. Couldn't ask for more. We walked into the store and were greeted immediately. Mr. Ray came over to help us. I explained that I was looking at their GE machines on-line and we wanted to purchase a washer and dryer. I went from the top-of-the-line to a "lower" model because I really didn't want all the bells and whistles (15 functions???? I need maybe 3 and no, I don't need wifi because honestly, I don't care if my wash is done - I'll move it to the dryer when I get to it). Mr. Ray looked up the machine I was interested in, and while it was going to take at least 3 weeks for delivery, the price was even less than what was on the show room model. I like less. The installation (professional!) along with the recycling of the existing is all one price. The parts (new hoses are a must) were less than the box store. The warranty (same amount of time and basically the same price) is actually BETTER than what the box store covers. I'm liking local. I like walking out of a showroom happy about my purchase.

Avoid like Appliances on Lakeside like the plague. They do not stand by their products. I bought a…read moreGE oven from Jon at Appliances on Lakeside. when it was delivered by their contractor, the oven controls did not work (still don't- apparently bad control board?). Appliances on Lakeside has told us they need to get it fixed their supplier; Bodewell. Bodewell keeps resched and has told is we need to pay for the part. Lakesise is now ignoring us. By from Lowes or Home Depot or someone who actually cares about their reputation.

I purchased a mattress from this location because it is advertised that it is same day delivery. I…read morewas told before making a contract that it could not be delivered today because there delivery team was on vacation. I was told they used other contract workers but someone would reach out to them to see if it could be delivered sooner. When I got home 2 hours later I felt I really needed the mattress on the same day so I wanted out of the just made contract to choose another location. When I called back I was able to talk to Steven Gulati a salesman that works there. He was absolutely thorough on canceling my order and used absolute A1 customer service in doing so. Steven spoke clearly, he listened closely to all details and made sure he got all my information correct the first time. Steven was patient, friendly and moved swiftly!! I appreciate his help and his courteaousness in the matter. For customer service alone I would recommend this company! Thank you Steven!​

Went looking for microwaves and the gentleman working was very put out we were there and asking him…read morequestions( which he did not know the answer to) . Was not friendly and just seemed disgusted by us. No rapport and was condescending. We finally just walked out of the store. That is plain craziness to think we need to invest money in an every day appliance and they did not want to answer our questions , and help make the sale.Definitely their loss, and we will not be going back there when we need furniture.

Doing a kitchen remodel is a pricy and lengthy process, so I did not want to be disappointed. I…read moredid my research and read many reviews about different products. Home Depot had a fantastic perk, with purchase. There was a choice of a free edging! If you have ever invested in a solid surface countertop before, you will be familiar with the fact that edging style can be very pricy, and of course, the one I had my heart set on was more expensive. Additional charges, such as demo, sink and faucet installation seemed excessive, so be prepared. Although, it would have been much more convenient, we passed on these. We have some skills, so opted to do the work ourselves. Unfortunately, there was no military discount allowed for special orders. Ugh. My family is thrilled with our new kitchen countertops! Thank you Home Depot for helping us though out this process.

rental department is rude, unprofessional, and adds hidden fees to rack up extra money with no…read moreprior warning. I will never rent or buy from this store again and I recommend you don't either.

We bought a bathroom vanity and it is gorgeous! The best part was the delivery. Although not…read morerequired, the driver helped my husband put it in the house. We tried to tip him and he would not take it. You don't find that often. I'll admit they aren't overly helpful in the showroom but I guess they aren't really a place that customers typically walk in and buy. We knew what we wanted so luckily we didn't need much help outside of just writing up the order and we did have to wait a bit for that. I was going to buy it online but I really try to buy in brick and mortar if I can. The receptionist was nice and offered us water which is a nice touch. They definitely don't actively try to sell you anything. but the showroom is pretty and the delivery was perfect!

I'm not surprised that this location only receives one star. I just encountered the telephone…read moreassociate as I had an inquiry. She was extremely rude. The telephone inquiry I made at their OTHER Richmond location was with a lovely lady who couldn't have been more helpful.

Found parts for appliances, my refrigerator reasonably priced and most importantly available now.read more

I was recently doing work for my aunt. After fixing her doorbell, she informed me her drain hose on…read moreher washer was leaking. I removed it and found a split in the hose. After leaving a plumbing supply with no luck, being told I have an unusal one, I "found" Cashwell's in my search and rushed up there as it was late afternoon. As soon as I walked in they saw what I needed and had it in stock. They saved the day for my aunt and got be back home quickly! Cashwell is my new go to place for parts!

We used this company to buy our Wolf induction cooktop, downdraft, and a Subzero wine fridge. Nick…read morethe owner was very patient with me and my wife as we went through all our ideas with him about renovating our kitchen. He has a large showroom, and we also went to the Wolf/Subzero distributor's showroom downtown. His installer Joe came out and measured everything and explained to me what I needed to change on our "island" to make the new appliances fit. When install day came everything went in just like it was planned, with Joe and Tim as the install team. Based on my experience, I would recommend Appliance Contract Sales to others.

Great experience end-to-end working with Appliance Contract Sales. Our dishwasher died and after…read moreshopping around, found that ACS had Miele models on-hand in their showroom. We bought one that has been perfect. Several months later, we did a major kitchen renovation and went back to ACS for a full line of new GE appliances, from range to fridge and hood vent. Excellent knowledge of not just their products but which to choose based on our budget and which have the best support, etc. They sent model numbers and documentation directly to our builder to ensure the new cabinets would fit perfectly. Recommend.