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    Delta Air Lines

    2.3 (428 reviews)
    Open Open 24 hours

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    By the window seat - recommend cleaning more often!
    Jackie C.

    I like to travel Delta! Quick note for their team though - you should clean the window seats more often!

    Sama C.

    Get your SkyMiles up and you can go up, up and away with your medallion status. Staff is always lovely too.

    Vinh L.

    Flying out of Miami international to MSP, flight number 1333. Flight was initially delayed, no fault of delta. During the boarding process the employees that was scanning tickets, Dominique was his name, stopped the boarding process to talk to another employee, things got heated as they were taking and the other employee walked away crying. As the whole plane was boarding we all saw this situation unfold. This delayed our boarding, not great since we were already delayed. Dominique didn't not apologized for the delay & smirking as the co worker he made cry had to be escorted away from him to not cause a bigger scene. This is not professional & makes delta look like a lower tier airline. Lots of passengers talked about the situation on the plane afterwards and we were all worried about the girl Dominique was yelling at.

    Delta's new interpretation of Business
    Georgie M.

    We recently flew a segment from PHX to MSP, on our way to Amsterdam AMS. Before we left PHX, Delta decided to switched out their overseas A330 aircraft in MSP for a similar one, but one that didn't have a Business configuration. And so, we were bounced into Economy. We were offered a $1,000 voucher and Business seating, IF we wanted to wait until tomorrow. Grrr Paying several thousand dollars, plus Mileage Award points to have a transatlantic Business experience and told you're flying Economy is slightly disappointing. LOL But here's the funny part, we were seated directly behind the Comfort Plus Premier seats and the only difference, was fancier headrests. No large Business Class Seats. No extra leg room. No discernible difference. I've flown Business overseas for decades. I guess Delta has really lost their way. See Delta JFK Lounge review.

    Delta Air Lines new concourse renovation at MSP (G Concourse).
    Kian R.

    Delta Air Lines, where do I even start. I want to say that Delta Air Lines has consistently been the best airline I have flown. Growing up in Minneapolis, they are my hometown carrier so to speak. After merging with Northwest Airlines, Delta Air Lines has been what I mostly fly, and I'm proud and fortunate to say that. Not only have all of Delta Air Lines' facilities and aircraft been clean, efficient, and well maintained, but the employees have been some of the best I've ever met, not only on the airline industry, but in the entire working world. They all care deeply about the safety, satisfaction, and comfort of their passengers and frequent fliers. No other airline has been better than them in these categories, and I've flown with almost every other major US airline, and many airlines around the world. As someone who loves the industry inside and out, for all of its quirks and challenges, flying Delta is an amazing experience. The crew are always willing to chat a bit about their work and experience, and provide me with bits of information about the industry. They are always kind, and never "disappear" during flight like the crews on American, United, and other US and global airlines. They are the upmost attentive and kind people who all share a love and knowledge of what they do. Everyone at Delta, from the baggage handlers, to the customer service representatives, to the mechanics, to the pilots, I have never once had a bad experience with any of them. Delta also provides communities around the world with access to almost anywhere in one or two flights. With hubs and partnerships around the world, Delta can take you anywhere. From my home in Minneapolis, I have access to four continents and many global hubs for culture and trade just a few hours away, and more are being added every few months it seems. Delta is now being committed to sustainable development, with purchasing green aircraft, and developing SAF sources, as well as streamlining operations. I am proud to fly Delta knowing what work they are doing. The so-called Delta Difference is very real, and that is why whenever I fly another airline, I compare it back to my experience at Delta. The future is bright for this airline, and as Delta keeps climbing, so will the people of the communities they serve around the globe, and I, for one, wouldn't miss it for the world.

    Hey Woody
    Marcia T.

    From the moment we left LAX, we were greeted by jessica and I think his name was Marcus, they made checkin fun! Thank you. Then Shea and Marco at Delta Lounge made us feel right at home. Shea even took the time out to explain the perks Delta offer . Inside Marco was attentive and helpful. Great service with a smile. Then on our flight DL937 to MSP, we had flight attendant Woody!!! Fun, interesting, funny and kind. Woody impressed me by handwriting Out Our connecting flight info to Milwaukee before de-boarding the plane. THE BEST!!! Damn, Delta is always raising the bar!!! It's our FAVORITE AIRLINE!! . Please keep hiring people who like people, they make travels so much better. I love you Delta Airline family . And the pilots are cool too.

    Smooth flight.
    Dave B.

    Just pleased as punch with Delta Airlines. Once again, flying back and forth between ATL and MSP, it was a pleasant experience all the way around. The Delta team has it all together from beginning to end hitting on all cylinders. The ticket agents always smile (ATL & MSP) and are very efficient and accommodating. Gate personal speak loudly and clearly and keep you informed as to your flight status. The flight crews (ATL & MSP) are the best! Pleasant, polite and professional are some descriptions that come to mind when describing them. And the unsung hero's , the baggage personnel. I can't tell you how many times the baggage beats me to the carrousel. Lol. Very impressive. Thank you Delta for always providing a delightful experience end to end.

    About to go into plane

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    Page 1 of 11

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    Review Highlights - Delta Air Lines

    Once again, flying back and forth between ATL and MSP, it was a pleasant experience all the way around.

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    Sun Country Airlines

    Sun Country Airlines

    1.9(785 reviews)
    3.1 mi

    Sun Country Airlines - Consistently Reliable and Truly Minnesotan!…read more As a native Minnesotan now living in San Diego, Sun Country has always been my go-to airline. In the beginning, I chose them because they offered a convenient direct flight home. Something every parent traveling with a baby truly appreciates. Over the years, that one baby turned into two (now 12 and 9!), and every summer, our family flies to Minnesota on Sun Country as a yearly tradition. This year, an unexpected family medical event required me to travel sooner than planned. I called in to make changes to my ticket, and while Miss Heidy wasn't able to waive the fare difference, however she went above and beyond to help. She patiently walked me through options, including combining our family's Sun Country rewards points to make the new ticket more affordable. That level of understanding and customer care means so much. Especially during stressful times. Thank you, Sun Country (and Miss Heiydi!), for continuing to make travel between my two homes a little easier and a lot more personal.

    *Call main assistance (Toll Free) phone number is +1-888 919-07.61**or**1*(833)*35O*0716 available…read moreanytime (day or night). As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again. Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!!

    Photos
    Sun Country Airlines - The menu of the food and drinks they don't serve but let you look at as you sit anxiously waiting to quench your cotton mouth!!!

    The menu of the food and drinks they don't serve but let you look at as you sit anxiously waiting to quench your cotton mouth!!!

    Sun Country Airlines - A view of the placement of sad non-existent menu.

    A view of the placement of sad non-existent menu.

    Sun Country Airlines

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    Sun Country Airlines - Damage caused by airline company

    Sun Country Airlines

    1.5(376 reviews)
    1.1 mi

    **Need 24/7 quick assistance, *Call Airlines at* +1(855) 657~51.35 *phone number. They can help…read morewith booking management customer support, flight changes, and flight modifications. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again.

    *Call main assistance (Toll Free) phone number is +1-888 919-07.61**or**1*(833)*35O*0716 available…read moreanytime (day or night). As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again. Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!!

    Photos
    Sun Country Airlines - Inside the airplane.

    Inside the airplane.

    Sun Country Airlines - MSP to CVG

    MSP to CVG

    Sun Country Airlines - The plane needs cleaning.

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    The plane needs cleaning.

    American Airlines - American Airlines operations at PHX.

    American Airlines

    1.7(60 reviews)
    0.3 mi

    One of the worst experiences in a long time. I generally only fly using Delta because I have always…read morehad great customer support and have generally, 95% of the time, had a great experience. This time to save 1 hour of time we decided to take American. After the shitshow from American Airlines, we missed our flight. Americant Airlines is unbelievable. We arrived at the airport, and the baggage tag printer indicated that we could not print our baggage tag, so we were instructed to wait in line. Turns out the line was the wrong line so then we were told to wait in another line. The line was slow as molasses. One lady said she was in line just to get a baggage tag for over 1 hour and 30 min. We waited about the same amount of time, and we missed our flight. In that amount of time, they helped less than 15 people print baggage tags. How can you be so slow? Well, the lady was like, " Next time come 3 to 4 hours before. Also, TSA times were like 10 minutes, and they were cranking out hundreds of people. They then offered us a new flight that arrived in Savannah at 10pm I was like he'll no. I was like, I'm not going to lose a day because you all told us to stand in a lane, then move to another lane, and miss our flight. The old lady was like, " No refunds and so we took it and sat down, and I made some calls. So I made some calls and managed to get my trip credits that are useless because I refuse to fly with this airline again and booked a Delta flight and a Delta flight, and we ended up 1 hour later than our normal time. The sad part is we had to check luggage and had 1 hour 30 minutes till boarding, and the Delta line was from Delta all the way to American Airlines. Like 500 people vs Americans 30 people that took 1h 30m. We were at the end of the Delta line and in 37 minutes we were able to go through and drop off our bags and go through TSA. Now tell me where the problem is. Also, to point out, American had one person doing bag printing for regular people in America, 1 person doing it for first class, and occasionally helping, and a bunch of other people sitting around doing nothing, waiting for the 1 person to print off luggage tags because their systems kept failing or were not working. You would think any terminal should be able to print but not just one. Just as everyone is saying online, the customer service is a joke. We were not the only people who missed our flights because of the line confusion and people sitting around, and their response was basically spend your whole day at the airport because it's the holidays. While other airlines like Delta seem to be cranking out hundreds in less than an hour. The least American can do is give me my money back not no flight credit to leave me stranded again or to get mistreated or get me late to my location. #americanairlines #deltaairlines

    My rating is 4.5 stars…read more Nearly two weeks ago, my flight heading home to Toronto was cancelled. I was completed checked in at Minneapolis-Saint Paul Airport (MSP) when I got the news. My flight was on Air Canada (AC). What I like about AC is that it books you on alternative flights when your original one is cancelled. I got my new itinerary within an hour of getting the official communication that my flight was cancelled. You simply need to confirm that you are good with the itinerary or contact the airline to revise it. I had two flight segments. My first one was on American Airlines (AA) from MSP to Chicago O'Hare (ORD). I'd then take an AC flight home to Toronto. My flight out of MSP was at the crazy time of 5:30 am. I basically slept from midnight till just past 2 am, chilled a bit, and then left for MSP with an arrival time of 3 am. I don't remember every flying on AA. I did like the check-in process. I spoke to a woman in the check-in area and she confirmed that I was in the right lineup. I got a wonderful check-in agent. She found me in her system using my passport. I had to pay for my one piece of luggage that I was checking in. The transaction was smooth. She was great letting me know that my luggage was fully checked through to Toronto. She tagged it. She printed out my boarding pass and let me know what gate I needed. I noticed that my regular north security gate wasn't open. I asked if it would be or if I should try the south one. The north security gate opens at 4 am. I had ten minutes to kill. The south one is always open. It was good information to know. I thanked her, wished her a good day, and headed over to the south security gate. I've never been there. Why not give it a go? I had lots of time to kill. A lot of eateries at MSP don't open until 5 am. My flight boarded at that time. Luckily, I wasn't hungry. The woman at the check-in counter was awesome. She let me know that I was boarding at gate D3, which is between two Delta gates. She was right. It was the only AA gate on concourse D. The boarding process is by group number. I was in group 8, which was pretty close to the end of the numbering system. AA folks handling the boarding process were extremely efficient. I typically have my boarding passes in my passport. One of the AA female staffers looked at my passport, said that I didn't need it, and then proceeded to broadcast that message over the speaker system. Really? I felt it was such an unnecessary and extreme move to mention that over the speaker at 5 am. I wasn't even at the point where I show my boarding pass to the AA person. It's how I roll. Both my boarding passes are in my passport. My second one requires showing my passport. Anyway, the man who scanned my boarding pass was friendly. I had no problems putting my backpack in the overhead compartment when I got on the plane. I sat in my comfy seat. It had a USB port for charging. I was happy. I fell asleep. I don't remember the plane taking off. I woke up at 6:23 am. My timing was impeccable. I woke up in time for a beverage and snack. In a sleepy haze, I ordered a Diet Coke. The man with the drink cart was so nice. I got a full can and a cup with ice in it. I also got Biscoff cookies. I love AA. I would fly again with you just for Biscoff. My flight landed in ORD at its scheduled time of 7:15 am. I took a nap from the time I had had my light snack to the time the plane touched down. I had a great experience on AA. Minus the over-the-top passport announcement, I'd be happy to fly on AA again. (499)

    Photos
    American Airlines - Full can of Diet Coke and mini pretzels in the dark

    Full can of Diet Coke and mini pretzels in the dark

    American Airlines - American Airlines gates at MSP (E Concourse).

    American Airlines gates at MSP (E Concourse).

    American Airlines - Check-in counter

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    Check-in counter

    Spirit Airlines - Delayed. Very common. :(

    Spirit Airlines

    1.7(258 reviews)
    1.1 mi

    So, my flight got delayed this morning because of an issue with the internal battery that warms up…read morethe plane. That means some maintenance person checked it off their checklist without actually checking to see if the battery was operational. First, they were going to replace the battery, and then they decided to fly a plane from Newark to replace this one. It results in what they say will be a four hour delay, but the other passengers and I are guessing it will be closer to five hours. I haven't flown Spirit for years. And now I remember that incidents like this are why I don't fly Spirit. What a poor excuse for an airline.

    I have to say when I booked with spirit and saw the reviews on here I was very skeptical of how my…read moreexperience was going to be, but honestly it was one of the best experiences I've had with an airline lately and would highly recommend them. Their fares are very low because you have to pay al-a-cart for everything such as bags, food and drinks, ect. however the airline staff were the most friendly that I have seen in a very long time! Check-in process: you can check in on your phone and check your bag for no cost or you can print your tickets at the airport which I believe costs 10 dollars each. This was a very quick and easy process. Also for checked bags they cannot be over 40 lbs or you will get charged extra, but they have scales before you get in line that are all the same weight measurements as the one by the bag check people. Boarding: this was a very quick and easy process they called the boarding zones and we got on the plane. On the flight: the only thing bad was one of the lavatories was out of paper towels but they had water in them (someone said they didn't) the seats don't recline but I prefer this as I hate people leaning in my lap. They come through for drink and snack services the only difference is you have to pay for soft drinks and water too but they do have deal bundles where you save money which is nice. Overall I really enjoyed my experience with spirit and will fly with them again and recommend them to others.

    Photos
    Spirit Airlines - Flight "ON TIME"?  Not for long!  Expect delays on all Spirit flights, and you won't be disappointed.

    Flight "ON TIME"? Not for long! Expect delays on all Spirit flights, and you won't be disappointed.

    Spirit Airlines
    Spirit Airlines

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    North Central Aviation

    North Central Aviation

    5.0(1 review)
    10.2 mi

    North Central Aviation is the premier Aircraft Charter service in the Twin Cities metro area. Our…read moregroup did a business trip to Cincinnati, OH. The hour and a half flight was great! On board refreshments, catering and even a restroom made the trip enjoyable, even if it was a work outing. If you have the need to get groups up to 9 people to and from a meeting in the same day, I recommend North Central Aviation for their professional office staff, courteous and professional pilots, and clean modern aircraft!

    From the owner: North Central Aviation, INC's vision is to bring a new standard to private aviation charter and…read moreaircraft management. Whether you need help chartering an aircraft or managing an aircraft you already own, North Central Aviation, INC's experienced staff is here to help you. If you are looking to purchase an aircraft, our professional staff can help you find the right aircraft to fit your specific needs. Our approach to aviation is not a one size fits all model. We work hard to personalize a plan that fits the precise needs of each client. Our customer's safety, time, and money are very important to us. Your safety is very important to us. Call us today and ask us how we have improved safety standards through our safety management system. At North Central Aviation, INC, we pride ourselves on our personal relationships with our clients. We believe that our future is built on the satisfied customers of today. Each day we strive to create lasting bonds between our employees and our customers through the high quality of service that we provide. Come and visit us in the near future and experience the quality of service you deserve.

    Photos
    North Central Aviation
    North Central Aviation
    North Central Aviation

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    Alaska Airlines - E gates

    Alaska Airlines

    2.9(15 reviews)
    0.2 mi

    I recently took Alaska Airlines from Minneapolis Minnesota to Medford Oregon. When I booked, it…read morelooked like I had a 6 hour layover in Seattle. I was flying out to pick up a new puppy and wasn't sure how to go about all this. I called ahead of time to ask. I was pleasantly surprised to so quickly get in touch with such a pleasant customer service agent! She completely, cheerfully, and carefully explained how long it takes to get from the arrival terminal to the departure terminal. Also, how to take care of the puppy along the way. THE FLIGHT - more importantly, I felt safe at all times! The attendants helped me by giving me the extra time to get settled that I needed. Seats were big enough that I did NOT feel like the cream in an Oreo! One leg of my journey was a commuter plane so a roller bag carry on was a bit big. But everyone expected it. The attendants knew how to help me sort out a couple items so we got it to work quickly and easily. My go to airline if they go to where I need.

    I have been a loyal Alaska Airlines customer for years and even have their credit card. Part of…read morethe benefits of having the credit card is a yearly companion fair for 100.00. I recently broke my neck and had to cancel and upcoming trip to Hawaii. I had used the companion fair for my husband's ticket. Since I am in a neck brace, I had to cancel the trip, but I want to go in a few months once I am healed. To my surprise when I cancelled my ticket, I do not get the companion ticket back! I spoke to 2 people on the phone that kept saying I had used it already! But I didn't use it I cancelled the trip! I will use any miles I have with them and cancel my card and never fly them again. I have been very loyal even when a plane door popped off planes in my hometown. This is a poor excuse for customer service and really kicking someone while they are down.

    Photos
    Alaska Airlines - Minnesota how it's usually seen

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    Minnesota how it's usually seen

    Delta Air Lines - airlines - Updated May 2026

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