Very quick and easy replacement of 2 tires, but they were hard to find locally to Ocean View, so we…read morewould up driving further than expected, no problem though and we were on our way in the time it took to get a bite to eat.

The employees here were very helpful. I had lost my receipt from 2 years prior when I bought 4 new…read moretires to get the free rotation & alignment and the manager gladly printed me a copy. I had a flat that they couldn't repair but replaced for me that day. All in all I was very pleased by the auto service and the customer service.

Best decision we made was going to Rick's Auto Clinic. Prices are very fair and the service is very…read moregood. Would highly recommend to anyone.

They take care of us at Carter's Electrical Services. Always kind and efficient. Great bunch of…read morepeople! Highly Recommend them!

Being a single woman, I've had multiple car shops in the area try to take advantage of me - except…read moreBurnett-White. They're always thorough and up front with recommended repairs. One of the techs even brought one of my air filters out to show me that it needed replacing, unlike other shops that have just tried to upsell me on things I knew didn't need replacing. I might be a woman, but I'm not dumb. The shop kitty is an additional perk of getting work done here!

I love this place mostly because they treat me fairly everytime. They are always helpful and…read moreservice is very fast. Even the small things like a flat fixes are treated as very important. You will be satisfied if you try them out.

Would recommend for anyone it's a changed place food great management great servers well trained…read morelove this place

They offer a good selection. The staff is friendly and helpful. The merchandise is fairly priced…read more Parking is becoming a problem since it is limited.

Staff at the deli section is very rude. Obviously this isn't about cost of hotdog because it is…read moreonly $1.38 cents but it is due to management and staff's attitude at the deli. When you order hotdog, fountain soda is included but their fountain machine has been broken for last three weeks and they didn't provide any alternative drinks. Their broken fountain machine is not customers problem and customers should get what they pay for. They should be giving out at least bottle of water to compensate for their broken fountain machine. Management here must look into this and fix the problem and fire rude employees! Perhaps manager needs to go if he/she isn't capable of management this location.

I came in to get advice on installing a license plate mount. They were non-judgmental, friendly,…read moreand helpful. I will definitely be coming here again!

update. Both the manager and owner were kind enough to respond quickly to my complaint and made…read moreoffers to reschedule my inspection the next day. I was unable to accept their offer(s), but i do appreciate them making contact and apologizing for the delay, and their attempt at making it right. For that reason I have increased their review rating. It is obvious that they do care about the customers who visit their business.

Well, they continue to go downhill with ridiculous prices going uphill. I won't be having any…read morerepairs done there any more. At first I didn't question the high prices much but that's cause everything is going up, but now I wish I had, it seems they are taking advantage of people and overpricing whatever they can. Someone there said "we can sometimes price match", which makes me ask "well if you can do it for less why are you charging so much until someone complains"? I noticed they haven't been very busy the last few times I went there and suspect if they continue these prices people will eventually go somewhere else. Here are a couple examples: Got a quote on recharging the A/C in a Nissan Sentra $286 Meineke did it for $177 and another shop (later) quoted $122 They charge me around $100 for synthetic oil change on a Sentra, another local shop charges about $70. I also had a brake job done there and the price seemed high at the time but I trusted them after dealing with them for maybe 15 years. I'm sure I could have saved a couple hundred on that. No longer recommended.

Mr. Tire in Salisbury, Md sold my wife 5 tires that were the wrong size…read more My wife car has an odd sized tire that has to be special ordered. She had a flat and Mr Tire replaced the tire. My wife works at home and rarely drives. A few months later she got another flat and Mr Tire said they all needed to be replaced for balance so she bought 4 new tires. A few months later she drove to Florida and got another flat while there. She went to Costco to get a new tire and Costco told her the tires Mr Tire sold her were all the wrong size.

Tristan is the most helpful, most professional and the most courteous gentleman I have ever had to…read moredeal with during a crisis. He not only helped me get my car started due to a dead battery (which is only a year old), but he took the time to explain the most likely cause and how I could buy something called a "battery tender" to maybe prevent this from happening again in the near future. He even helped me locate my warranty info. (I guess he could tell I was frazzled.) Customer service like that is hard to find these days. People helping people is so nice. Thank you Tristan!

Great service and friendly employees that are always so helpful best place around to get an oil…read morechange!

We were on the road and on our way home when I started losing a lot of air very quickly out of one…read moretire. I was able to pump it up enough to get us to the Pep Boys a few miles away. We were told on the phone that it would be a couple hours before they could get to us, but we really had no choice. When we got there, we went into their waiting lounge and they were able to take the vehicle sooner than promised. Unfortunately, they were unable to salvage the tire, but they put my spare tire on without charge. I feel that they went above and beyond and I would definitely recommend this business.

Save yourself a big headache and go elsewhere. According to the 6 mechanics I spoke to as a result…read moreof going here, the mistake the tech made, made no sense to any of them. I brought my car in for a tire change. They couldn't find the special key socket to get the lock nuts off the wheels. I don't know how this thing got lost, I bought the car 2 years ago, and have never used it. But instead of sending me on my way, they tell me the technician put holes in my tires, so I can't drive my car. THERE IS ZERO REASON TO PUT HOLES IN TIRES THAT ARE ON A CAR. They offer to pay for a rental car, so that I can go get a replacement key socket. Thanks, let me take time off work to correct the issue you created. But guess what? That's not even an option. The dealer needs the car there to determine which key will work. (Thanks Volvo) And, by the way, at this point I have spoken to 4 mechanics who have told me that there are tools to remove these nuts, but Pep Boys said they had tried all their tools, and couldn't get them off. So when I call them back and tell them they will have to tow the car to my dealer, they say well, I have my master tech here today, let us try to get them off. Fine. So I get a call back, that success! The nuts are off. great. When I go pick up the car, poor Cody is by himself. The manager and tech I have been dealing with are nowhere to be seen. My bill is full price, and there are burn marks on my wheels. It appears they used a torch to get the nuts off. I will never take a vehicle to a Pep Boys again, and I strongly advise you to run far and fast.