What a great crew! Everyone there was so helpful and friendly! and the mechanic Tristan put more…read morework in than what was required of him. I truly appreciate you guys. After a long weirdly insane challenging week ..having help from genuine people was exactly what I needed to get thru this weekend. Very good experience there. :)

I came in to get advice on installing a license plate mount. They were non-judgmental, friendly,…read moreand helpful. I will definitely be coming here again!

update. Both the manager and owner were kind enough to respond quickly to my complaint and made…read moreoffers to reschedule my inspection the next day. I was unable to accept their offer(s), but i do appreciate them making contact and apologizing for the delay, and their attempt at making it right. For that reason I have increased their review rating. It is obvious that they do care about the customers who visit their business.

This location had parts that I've been searching for everywhere in stock. I was extremely impressed…read moreby the customer service. Rick helped me find my parts. I was in and out of the store three times asking a million questions, and he answered all of them with kindness and patience. As a woman who knows little about cars, it was extremely comforting having someone who was willing to help to the extent he did.

From the owner: Your local Advance Auto Parts store and its knowledgeable Team Members are right around the corner…read moreand ready to help with the parts you need to get back on the road. Advance offers a full assortment of leading name-brand automotive aftermarket parts and products, answers to your DIY questions, free curbside services, and fast, same-day delivery options. We carry leading brands, including ARGOS motor oil and fluids, Carquest parts, Meguiar's wash and wax products and DieHard® batteries. Our curbside services at most locations include free battery testing, free battery installation with purchase, free front and rear wiper installation with purchase, free engine code scanning, and free starter and alternator testing. To get what you need fast, Advance offers same-day services, including in-store and curbside pickup in stock items for orders placed online or with the Advance Auto mobile app. Stop in and Advance how you get back on the road. Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers.

Amazing Experience. I was worried since my battery was pretty much dead and could only be…read morejumpstarted. Andrew kindly helped me out. I experienced great customer service. Definitely recommend.

Our battery on our 2016 BMW died this morning. With a jump from a friend we were on our way to the…read moreBMW dealer but calling found their service center was closed. My husband said he could change the battery so we purchased one at the Advance Auto Parts in Berlin, MD. To our complete surprise, the staff offered to change the battery for us at absolutely so charge since it had to be registered and programmed. We were beyond shocked and so grateful. The staff at Advanced Auto Parts in Berlin is exceptional. We will make sure to patronize this particular business in the future...and so should you!

I am writing an updated review for a review I left this week. The manager after seeing my review…read morehas communicated very well with me to address my issues with items I purchased. Apparently, the items were by mistake sent out without being checked over for defects. The company acknowledged this and credited me for their mistake. They did advise to always get pictures emailed before ordering from a salvage yard which will be very helpful to anyone who orders. Since I couldn't remove the rating from before , I wanted to give credit to the staff who graciously helped resolve the issues with our order. Thank you Chucks for following up and understanding our needs.

From the owner: Chuck’s Auto Parts Solutions is your trusted source for premium recycled OEM, remanufactured, and…read morenew aftermarket auto parts. With over 52 years of family-owned and operated excellence, our third-generation team proudly serves customers nationwide from our state-of-the-art facilities in Douglassville and York, Pennsylvania. From engines & transmissions to body panels, wheels, tires, headlights, taillights, and interior components, we carry parts for nearly every make and model 2008 and newer. Our vast inventory is constantly growing—adding up to 135 new vehicle listings daily—ensuring we have the parts you need, when you need them. Each part goes through our quality process—cleaned, inspected, tested, and graded for an accurate part description—so you can buy with confidence. Plus, we offer nationwide shipping and our available LIFETIME part & FULL labor rate warranty coverage for true peace of mind. Whether you’re a repair shop, dealership, or DIY car enthusiast, Chuck’s delivers Quality Parts, On Time, As Described.

Stopped by the shop to get some welding done on my boat. I was told to call back in a few days. I…read moredid call back and an English woman answered and said she would get back to me. I was blown off. Never called me back. You should not treat locals like that. We have a way of spreading the word about this type of behavior. AND WE HAVE AND WILL!

We stopped by this shop and ask if they could make or repairs a latch for a tonneau cover. gave…read morethem pics and everything. we have never heard back from them. we called text and emailed with no answer. Not very reliable people

needed rotors cut and they did a fantastic job. also found out (didn't know) they have a full…read moremachine shop to do engine work. i started passing the word to my classic car and street rod friends.

Great service. We were traveling and needed new wiper blades! Did I mention it was freezing rain?…read moreThe young guy came out and put them on for us!

Our battery light was flickering so I put in the search for an AutoZone in yelp for Pokomoke city…read moreMaryland. Only advance auto parts stores came up -it didn't show an AutoZone store in Pokomoke city so we stopped at the advance auto parts store. The guy said they couldn't help us as he was the only one working. He said we should probably continue to drive till we get to where we're going before shutting off our vehicle we still had a 2 hour drive to reach our destination. As we went to pull back out onto the highway across the highway we saw an AutoZone store. So we cross the highway and the guy from AutoZone was very friendly and helped us. He tested our battery and determined the problem. this is a review of yelp. Very poor when you request an AutoZone and it doesn't show up. I believe that's called bait and switch. If I could give yelp zero stars for this one I would!!!!

Fast diagnosis of the engine in my 6.0 powerstroke, fairly priced for the parts you need. If you go…read morecheap you go broke in my opinion parts wise. Bo did everything in his power to get my truck back to me in a timely manner I had a camping trip coming up and he made the timeline including a serious engine issues. This my third visit and I wouldn't recommend anyone else about the issues. V/R Neal

I just had a transmission replaced in my vehicle. Was given an estimate and I approved it for…read more$5595.25. When my truck was done, I was sent a text that my bill was $6803.07 which is a $1207.82 difference. I was never called/informed or asked if I approve additional work to be done. Which I told multiple employees that I probably would of have approved if I was explained and was given that opportunity. Not to get an invoice with the increase before I was even told the truck was done and for someone to explain this increase. I had contacted the shop 3 days in a row to see the status of the truck because it was passed the time it was supposed to be done and no one said an issued had come up and something else needed replaced. Things happen but lack of communication is what I personally have a problem with this shop. Which became a disagreement with the part they said they had replaced. I have 4 now 5 mechanics that I know that has stated it should not have been needed to be replaced. I know they were not there for the replacement so who knows, it may have. As I said if I, the owner of the vehicle was called and explained I would have not questioned it. I have spoked before repair and after repair to the owner Bo Andrews about his complete lack of communication and for sure he is never wrong. I had a discussion with him and his employee Danny last Wednesday night which did not go well at all. From previous conversations with him I could tell he was going to be a smart a__ so I told him I did not want to get into a pissing match. I had him on speaker so my family could hear him. He wanted to know if my husband was there. I told him no that he had to leave. He wanted to let me know what my $1207.82 was not true because my first estimate was higher than what I said. I told him he was incorrect because I had a copy of the first estimate. He didn't see that amount but I have a copy of it. He then wanted the names of the mechanics I talked to. I told him I wasn't given anyone's names out. They were people I knew. He said I guess you are calling people bad mouthing me. Which was not true. He then wanted to defend his reason for changing the AC condenser and said he knew I would want it changed being it would void my new transmission warranty. That may be true but that is not his call to make. Make that call to me first and let me know that. Then he stated that this part is usually changed when a transmission is replaced. So, I then asked why wasn't that explained to me as a possibility. He didn't like that. Then I had to hear he was on vacation more than 6 times and he worked on my truck with the techs over the phone for hours and he didn't charge me to get the programming and to discuss the AC condenser on his vacation. It isn't my fault that he started a job that he needed to be apart of. He should have of told me he was going on vacation and he needed to be there so he will need to do my truck when he returned. Programming is part of the new transmission so I don't know what he wants, it was his job. Rather the extra part needed to be replaced or damaged, it is an owner's right that they need to be informed FIRST. He stated that he was sent a video of the damage to the AC condenser and I told him he should have taken that time to send it to me and we would not be here today. He didn't like that either. I want to make clear that Danny was very respectful and was helping to explain. Then I was told by Bo Andrews that I was "one of those people" that gets her way and not use to not getting it and kept belittling me with other comments. I told him he had belittled me for the last time. He did not like that he was not intimidating me like he was trying to do. I was not allowing him to attack me personally with his comments. I told him I could have just done a review like people have told me but instead of trying to get him to explain to me the difference. Then he said "you are that type of person" that will bad mouth him and then I was threatened that if I made a bad review or bad mouth him that he would have his lawyer contact me. I told him to have his lawyer to contact me. FREEDOM OF SPEECH. I told him I wasn't going to do a review but I was now after him trying to intimidate me from doing so. He belittled me for the last time and I told him some choice words and hung up on him. He may treat other people like this when he is questioned but he will not me. I would not recommend this shop to anyone because of the owner. Let's make this clear this is my experience to share. You may have had a great one and I am glad for you. That is how it is supposed to be. I will admit my first visit with a different vehicle over a year ago was good but this visit, I did not and it is my last. I will not support an owner that attacks someone personally when they want explanation of a $1207.82 increase in a bill with no notice. Nobody would.