Very pleasant staff. Great quality. Appropriate values. They go out of the way to meet the…read morecustomers' needs. Also conveniently located near Gurnee Mills shopping mall.

The service here is excellent, and the staff is incredibly friendly! I've taken my clothes in for…read moreboth cleaning and alterations, and they've always turned out perfectly. Highly recommended.

Absolutely not. I took a evening gown there for alteration, really just to be hemmed! It took a…read morelong time for the dress to finally arrive, as it was ordered on line. I am the mother of the bride, recouping from a huge surgery. So the service I received and additional efforts to get the dressed hemmed were ridiculous. The employee measured the hem and said she has to send out to tailor for a cost. They advertise they do alterations on site? She assured me I would get the dress hemmed in a week. So the next day I got a text with a quote of $250.00, for the Hem and $45.00 for the dry clean. So that's almost $ 300.00. I paid just a little over $200.00 for the dress. The reason I am taking the time to write this short story is because it's just a hem? She indicated I would have to answer her asap for approval on the dress 2x with in the span of less than 25 min. When I answered her back with a no, I never got a response. So I texted a few times and left a message on her vm. My daughter said she would hem it. I was trying to avoid that as she is the bride and busy. So just way over priced. No response when time was an issue. And just not taking ownership of the situation. Will not ever go there again.

They replaced a zipper on my long winter coat and added buttons to my long rain coat. Very nice and…read morereasonably priced.

Great experience at cozy cleaners! I needed to get our down comforter cleaned before guests…read morearrived and the owner happily helped speed up the normal cleaning time needed for a comforter. I will definitely be coming back! Thanks Cozy cleaners!

I have used cleaners for the last 40 years. Grace and Howard are the best. Great job and honest. I…read moreleft almost 300.00 in my pants and Grace called to let me know. I have been going to them for over 10 years. Quality and a family owned business. Best ever.

Wonderful service. Fast, accurate, congenial, parsimonious. I will continue going out of my way…read moreto use this fine establishment.

Fast pace. Always great with customers. Knows how to do the job of your preference. I've been…read morecoming here for a while now because I get my items hemmed to fit me because I am short and I've never been anywhere else because of the value and service they put into my clothing on how I want them to look like.

It was fast, I asked for my suit to be pressed and dry cleaned for the next day and they had it…read moredone. Easy to conversation and caring,

Kevin was incredible. My son had some stains on his uniform from my makeup when I gave him a hug…read moreafter graduation. Kevin was so kind and worked his magic to remove the stain in less than an hour and delivered the uniform back to us at our hotel.

We have been using this cleaner for 3 years. The owner is kind, contentious, and has a song…read morepersonalized for me each time I come in. Our clothing is well cared for and treated as we wish.

They're closed during hours of operation a lot, but the owner has assured me that if you call the #…read morethey leave that they'll pick up & deliver your dry cleaning at no extra cost.

Her customer service and skill set. Upon walking into the establishment, they removed their dog…read morefirst. I like dogs but, I'm allergic so, that was thoughtful. I was a first time customer today. I walked in, the lady did say hello; hesitantly. I asked her if she could sew on a very uniquely made patch onto a very lovely jacket. She abruptly says, WHERE? I thinking ok, relax and remove the hesitation from your voice. As I proceeded to explain where the patch would go she days, no, too many turns. She picks the jacket up again looking at it with a sour face. I said of you don't want to do it, just tell me. She hands it back and says nooo with this, passive aggressive response/behavior. I politely said, thank you and left. Finding people to actually wanna do the job they've specialized in is almost impossible. Needless to say, I found a very nice woman who'll have the jacket complete no later than next Wednesday. It's costly. But very worth it. Nu Glo has nothing to worry about with me; I'm only one customer but. For every person who asks about a dry cleaner they hear about my experience. Thank you consumers for listening.

Awesome service, Great customer service with repairs. they figured out that the zipper wasn't…read morebroken and didn't charge me for the repairs.

This dry cleaners is only a drop-off/pick-up site. There are no on site services available. I…read moreneeded a suit pressed for same day service and they could not help.

I brought in my bumbag for repair on the strap. They were friendly and restored it to looking brand…read morenew. I was able to pick up the next day. I will definitely use them for future repairs.

Great owners. Very pleased with the service received. Very happy customer!!!!…read moreIt's a great value. Quick service. Awesome work on the boots we took them.