Her customer service and skill set. Upon walking into the establishment, they removed their dog…read morefirst. I like dogs but, I'm allergic so, that was thoughtful. I was a first time customer today. I walked in, the lady did say hello; hesitantly. I asked her if she could sew on a very uniquely made patch onto a very lovely jacket. She abruptly says, WHERE? I thinking ok, relax and remove the hesitation from your voice. As I proceeded to explain where the patch would go she days, no, too many turns. She picks the jacket up again looking at it with a sour face. I said of you don't want to do it, just tell me. She hands it back and says nooo with this, passive aggressive response/behavior. I politely said, thank you and left. Finding people to actually wanna do the job they've specialized in is almost impossible. Needless to say, I found a very nice woman who'll have the jacket complete no later than next Wednesday. It's costly. But very worth it. Nu Glo has nothing to worry about with me; I'm only one customer but. For every person who asks about a dry cleaner they hear about my experience. Thank you consumers for listening.

Awesome service, Great customer service with repairs. they figured out that the zipper wasn't…read morebroken and didn't charge me for the repairs.

Very expensive & I waited for a price on pillow cover & after 4 weeks I walked in & it was done…read morewith no call or quote! I figured I'd pay the amount and be done with that place!

They replaced a zipper on my long winter coat and added buttons to my long rain coat. Very nice and…read morereasonably priced.

I've been using Regency Cleaners since I moved to this area over 20 years ago. Their dry cleaning…read moreservice is always on point, and they've taken in a whole lot of pants for me. When I moved into my home with 13 ft ceilings in my living room, it was worth every penny to have them press the drapes before hanging. Last week I bought a pricey coat, but being short I needed the sleeves taken up and I wanted the buckle removed from the belt and finished off so it can be tied instead. They nailed it! The cost was right where I thought it was going to be, very reasonable. I should have written this review many years ago, so I thought I'd take the chance to do it now. Great service and genuinely nice people!

Customer service need a lot of improvement.I had a pants that was mended and when he handed it to…read moreme it was crumpled not even folded or hanged.I will not come back here ever nor I would recommend this place

I had a great experience here. My king sized pillow top had been stained and got wet. It is…read moreessentially like a comforter but a bit thinner and has a zipper that attaches to the mattress. They had to dry it out prior to dry cleaning and then did the dry cleaning. All of this for around $50 and the pillow top came out looking great. I was expecting a bigger charge. They were also very pleasant with me while dealing with this complicated situation. By the way, they are no longer in the strip mall on Maple but have moved to 844 Route 83 in Mundelein.

If I could give zero stars, I would. Beyond awful service! Brought my favorite zip up hoodie here…read moreto get the zipper fixed on Oct 30th. Lady said it would take a couple weeks and never gave an exact date and I paid $30 up front. I called yesterday since I never heard anything back. The lady said that they do not call their customers when their stuff is ready & that I already came & picked up my item. Legit argued with her for 5 minutes because she claimed I picked up my hoodie when I clearly didn't or else why would I be calling?! So basically they lost or gave my item away to someone else. They said they would call me back after they looked again and never did. Now I am out my favorite hoodie and $30! Trust someone else with your clothes!

This used to be my favorite dry cleaner. Everything was cleaned well, the service was great…read more Unfortunately the owners decided to sell the business. The new owners are very pleasant but the quality isn't there. The sweaters are now smelly like they've been in my grandmothers basement for 20 years, buttons are broken after being crushed and they don't seem to try to learn who their regular customers are. Again, they are very pleasant but I think after 20+ years of going here, I am going to be looking for a new dry cleaner.

Cheaper than other area cleaners. I was happy with the job they did and will be back. I will say…read morethe shirts weren't pressed as stiffly as previous times at other cleaners, but may have been because I requested light starch.

They are very nice and get the job done no complaints at all they even offer you waterread more

Please browse other cleaners before you go to this place, so you know how much they are…read moreovercharging, and they dont care you go there or not. I wouldn't recommend this place. Sucks

Grace was easy to work with and made sure alterations were completed in time for my sister in laws…read morewedding. I will definitely use this company again!

Grace is awesome. She just is…read more She's hemmed clothes for us, gotten out impossible stains and met some pretty unreasonable turnaround times on our behalf. My husband used to work about 2min away from Lexington, so it was an easy place for us to make drop-offs and picks-ups. A couple years ago, his office moved, putting Lexington Cleaners way out of the way. BUT we liked Grace so much, we stuck with them! Double thumbs up from this fan!

I have been a long-time customer of Lindenhurst Laundry, primarily utilizing your wash and fold…read moreservices for sheets, towels, and undergarments. I particularly appreciate the consistent excellence in handling my laundry, especially given my specific requirements due to allergies. The team has always done a uniform excellent job at a fair price. Julie and her team are consistently polite and helpful, and I am very satisfied with the service.

Our local Laundromat closed up last year. I was told by a friend to come here. These people are…read moregreat. They really care about their customers and always help out when I ask for something. I've been using this Laundromat for 5 months now and every time they are nice and so helpful. And the place is always clean.