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    DEFY Charlotte

    3.0 (66 reviews)
    Closed 11:00 am - 8:00 pm
    Updated a few days ago

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    Trampoline
    Carol B.

    Lots of fun at this trampoline venue. It wasn't busy the day I took my grandkids so the check in was easy. And my daughter had already signed a waiver on file The kids were familiar with the place so they jumped right in. It was nice to have them to show me around. I learned that I'm really out of shape but it was really fun They are very exact on time so be sure to give yourself plenty of time We had bought tickets on line so it was a smooth check in Save your socks for the next trip You can go in even it your not a participant. Plenty of places to sit and watch the action

    Miss Kayla in the background - we loved her!
    Heather T.

    We have been here several times, in fact we do have the VIP passes. Because we have the passes we decided to do my sons birthday party here. I was very nervous how this was going to go because of all the bad reviews on here but my son insisted so I agreed. While I do agree with some of the other reviews that's it's hard to ever get anyone in the phone, I did have someone call to confirm the party 3 days before. Their rules sound pretty strict on jump time, party time, set up time, so I was nervous again how smoothly everything would run. However, Kayla was our server and she was FANTASTIC. She went above and beyond the entire time we were there. She was polite, knowledgeable, helpful, she even helped put up decorations, helped me decorate the cake and cupcakes, she even sang happy birthday with us. She served the kids pizza, cut the cake, it was one of the most relaxing birthday parties we've ever had and for once I got to enjoy my kids party and not be stressed out. I was able to socialize with all of the guests - she took care of everything. She even passed out the party favors I had brought. It was incredible! 10/10 experience and now having a hard time picking another place for my other sons birthday because I know we won't get that kind of customer service anywhere else!

    Enid G.

    Always bring my son & niece here & they love it! Weekends are usally crowded! But overall a nice place to bring kids to steam off some energy

    Run by teens and they seem not to care about watching kids

    Horrible experience! So much money for so little entertainment, I also waited one hour for one hot dog. Everything is overpriced and it's so messy. The workers are careless and they seem not to care.

    Employee not watching or helping.
    Diana H.

    Employees on their phones not watching kid or helping. Chatting with their friends. No one at cafe to serve customers. You should not have to look for help to serve you. I'm clad I didn't drop my grands off.

    Jump Area
    Shandalier P.

    Indoor trampoline parks have popped up everywhere! Some better than others and Defy being one of them. Defy us your usual large jump area, area for little kids, dodgeball & foam pit. What stood out to me was the swings, the zip line and high jump. Defy was clean and didn't have the awful foot" corn chip " smell. The staff are very friendly, and are very attentive to make sure everyone is safe. My only con is there is a few vending machines but no stand. So make sure you eat before or plan to eat right after.

    Cecilia L.

    My girls had so much fun. Brought tix and did our waivers online before arrival so checkin was a breeze. Great music and friendly staff. Seating area was clean and comfortable for those not jumping. We had 2great hours of fun. Jumping, obstacles, and dodge ball. We will be back.

    Joshua K.

    This place is an absolute blast and if you want to let your inner kid out for an hour or two you should give it a try. Defy Gravity is a trampoline park and the first place of its kind I've ever visited. I stopped by Saturday night with my nephew as a surprise for his 18th birthday and we had a wonderful time. I both ordered the tickets ahead of time and did the electronic version of the safety waiver to save some time (I saw a lot of other folks complain about issues with lines and such in their reviews) but it was less than a five minute wait on a Saturday night, which I assume is a pretty busy time for them. When you check in you get a wristband which essentially marks your block of play time and you have to get a pair of grip socks so everyone isn't slipping and sliding on the trampolines. Now $3 isn't a lot, but I kind of wish the grip socks were included in the price. They do the job (I never had any issues sliding during our visit) but the threads had already started coming loose after twenty minutes of play so they really aren't built to last. You can keep them to reuse on later visits but I can't imagine they would hold up through more than two or three trips. This didn't ruin our experience, just thought it was worth mentioning. (Lockers are free if you bring your own lock, or you can rent one for $2.) On to the fun stuff! There is so much to do here its easy to get a little overwhelmed but I'll try to cover everything. Up the stairs and to the left is the large open bounce area. Taking up almost a quarter of the floor space it consists of four rows of trampolines that each have five 8ftx8ft square trampolines and a larger half pipe trampoline leaned up against the wall for some sideways bouncing. Getting some speed and bouncing from one end to the other is super fun but you don't realize just how fast bouncing wears you out. Directly behind that is a similarly sized "room" with half pipe trampolines on both sides that is used as a dodgeball arena. Under the supervision of an employee with a whistle you can bounce around and throw foam balls about. It was the only thing we didn't really try because it was so busy but it certainly looked fun. Further back still are the Super Tramp Trampolines. There are two and only hold one guest at a time. These are more akin to the industrial trampolines you would find at a gymnastics center. You're welcome to do tricks on these if you think you're capable, but there is always an employee supervising. Next to that is the trapeze, which is what it sounds like. Swing off a ledge and into a big foam pit. Directly to the right are three more trampolines with foam pits behind them all intended for jumping and flipping into. Easy to be adventurous when you know there's a soft landing. Two more trampolines and a foam pit in the back right corner designated just for the young kids, so they don't get trampled (complete with a couch for the parents to watch.) Right side of the building near the restrooms are the ninja warrior style obstacles. Monkey bars, grip tests, a gladiator bridge, wall rope climb and slack rope all over foam for you safety and amusement. The last three items in the front right and center respectively were probably my favorites. First up is a mini obstacle course consisting of three trampolines and two 5ft padded walls. There's something so simple and fun about bouncing high enough to just vault over a wall with ease. Next is the zipline. Pretty simple, tons of fun. With the foam pit beneath theres no need for a safety harness you just grab the handle and hold on. The line is maybe 30ft long at a decent incline, so you get plenty of speed when you go down. Probably my number one attraction. Lastly is the craziest thing in the place. I think I do like the zipline a bit better overall, but this ones an experience. In the dead center of the gym is a three tier tower with platforms at approximately 5ft, 10ft, and 15ft. You climb up the tower to your desired level of bravery and leap! Below is an action movie style crash pad filled with air to save you from what would otherwise be certain doom. This thing is such a thrill and quite honestly terrifying on that top level. It looks a little high from the ground but once your standing at the edge oh boy. Make sure to listen to the employees and try to land either on your back or your butt. More surface area means an easier landing (and no neck injuries from landing on your face.) Is this place perfect? No, but damn is it fun. 10 year old me would have given this place an instant 5/5 stars, but 27 year old me still had a wonderful experience. The staff was friendly, the attractions were fun and we never had to wait more than a minute or two to do something. I do wonder how feasible it is to maintain the cleanliness of the foam pits themselves, but all the trampolines were nice and clean. If you're near the university area give them a try and have a bouncing good time.

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    10 months ago

    This place is KING OF TRAMPOLINE PARKS!! We always love coming here to jump & play! They have a concession stand and also tables for eating!

    Business owner information

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    Sky Zone M.

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    5 years ago

    Loved it here. Great for kids of all ages, plenty of space, very safe, clean and fun. If you are in the area make time for a visit

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    4 years ago

    My kids love this place so much that we signed up for a membership so they can go all week long for at minimum 2 hours at a time.

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    4 years ago

    It's a great place to go to let your children burn off some energy. My children really enjoy their self's.

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    11 years ago

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    Delinda H.

    This is an awesome picture. So glad you had a great time!

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    9 years ago

    Worst customer service I've experienced in Charlotte. They made my daughter cry on her birthday. Last time we will come here.

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    Page 1 of 2

    Ask the Community - DEFY Charlotte

    Review Highlights - DEFY Charlotte

    My only con is there is a few vending machines but no stand.

    Mentioned in 2 reviews

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    Urban Air Trampoline and Adventure Park

    Urban Air Trampoline and Adventure Park

    3.0(33 reviews)
    13.4 mi

    Came to Urban Air for a birthday party…read more It really annoys me when we go to a venue for a party and we STILL have to wait in a long line only to check in for a party. Luckily a lady came by after a while and asked if we were attending a party and let us check in through the self service kiosk... In my opinion, someone should be on standby as guests for parties are arriving to help them get checked in quickly and taken to where the party is taking place. When you book a party, you select a time slot, why not have the party coordinator receive the guests as they come?? It would make the process a whole lot easier.. I have not been to Urban Air since my son had his Birthday there a few years ago, but I can see a decline in the cleanliness of the establishment. There are just a bunch of young kids working here that have no conflict resolution skills, the place was dirty. I did like that they had everything set up before hand for the party, that was nice. They provided the socks and wrist bands for the kids, they provided the pizza as well. Overall, despite how I felt, my son and his friends had a great time, and I guess that's all that matters! They have zip lining, bumper cars, a ball pit, trampolines, VR etc. So a lot to do for sure.

    They had earlier opening hours for the holidays so that was great! Waivers and checking in was…read moreeasy. Staff were very helpful. Kids enjoyed it, although some of the play areas are very small and restrictive. There's not too much to explore. Ball pit obstacle course and trampolines were fun. Pizza was gooood! I would highly recommend! A reasonable price too. Bathrooms are all the way in the back, but they have plenty. It was a fun time as always at Urban Air!

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    Urban Air Trampoline and Adventure Park - Trampoline

    Trampoline

    Urban Air Trampoline and Adventure Park
    Urban Air Trampoline and Adventure Park

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    DEFY Charlotte - trampoline - Updated May 2026

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