I utilized the Carnegie ez storage on several occasions and I am very satisfied with the services I…read morealways receive at this location. I felt that my belongings were in very safe and clean storage that I will definitely be using again if I need valuables stored! Thanks guys!

I am so happy that I found this storage facility after looking at many others around my area. This…read moreplace has a down to earth, family run feeling to it. And is by far the best value. The 2 people that run this facility are absolutely amazing. Sanda is such a peach. Very easy to work with and talk to. One of the things that really stuck out for me was when I was in her office, there was another customer that came to the gate and she was punching in her code wrong. Sanda was able to see who it was, called that customer by name through the intercom, and advised she should enter it again. Knowing each customer like that adds such a personal touch. It really warms my heart. During one of my trips I noticed Alex in the front watering the garden. He stopped and waved to me, it felt like home. I will continue to recommend this storage facility to my friends, family and fellow yelpers :D

Fantastic service! Great quality! And the price was better than any other company I checked out…read morethere on the web! Super friendly, courteous, and polite! I won't go anywhere else, and recommend them to everyone I know!

I previously rate this company high. However I just found out how poorly the handled my furniture…read more Upon sitting on one of the beds it BROKE!!! Also, I have 3 useless bookshelves. The pins needed to hold up the shelves are missing. Isaiah told me they were in my old home office tape together in a ball. I went back there and found nothing anywhere I looked. Afraid to sleep on either bed that they reassembled. I removed the photos and changed the rating because Jerome from Moving ahead did an excellent job of correcting all our issues. I view the measure of a company not only on the original work but how they handle any issues that occur from the move. Moving Ahead Services did an excellent job correctly every issue we had. I recommend this business.

We used this company recently for a move from our two bedroom loft in downtown Pittsburgh to a…read moretownhouse in Lawrenceville. Overall we had a very negative experience. We had been planning the move with them for weeks. Leading up to the day, we were very straight forward about how much stuff we had and the difficult items we had. In our opinion, this move should've taken 4 hours. It took almost 7. 1. We paid for three movers at $239/hour. Many times throughout the day, one of the guys frequently was standing around on his phone. One of the other guys wouldn't stop complaining. Frequently the two guys I just mentioned were doing the work of one person - such as moving items on dolly to a truck - does that really require two men? We paid for three people, but after considering the poor work ethic of one of them and the fact that two people were sometimes doing the work of one, we really only got 1.5 people. 2. They damaged several pieces of our furniture. And didn't come with enough supplies to protect all of our furniture. (We ended up having to use our own blankets to protect our headboard). See photos provided. There were multiple scratches made to expensive wooden pieces, and giant holes ripped in the bottom of our mattress. 3. My husband called the company in the middle of the move to see if they could have a word with their crew, because at that point we were pretty unhappy. Asked if he could have them please pick up the pace because we were paying by the hour, and it was taking longer than expected (see note 1 about paying for three people but only getting one and a half due to playing around on phone and doing inefficient work). The response from the company was that we had "unrealistic expectations" and they didn't help us at all. So according to this company, expecting to get three peoples amount of work done when you paid three people is unrealistic. Expecting people you are paying hourly to not be on their phones is unrealistic. Expecting people you are paying to be professional and not complain incessantly is unrealistic. They made no attempt what so ever to make things right. 4. By the end of the day, even the crew lead was visibly annoyed by his crew. He was a hustler and the only reason this review is getting 2 stars instead of 1. 5. Forgot to mention the couch. We have a three person seater with a sleeper couch. We warned them ahead of time that this would be the hardest piece to move. Two of the guys tried for about a half hour to get it out the front door before my husband had to go and show them how to do everything. Then they proceeded for an hour after that trying to get the couch into the elevator. We told them it wasn't going to fit and they would have to take the stairs (When we moved into our place 2 years ago, movers took it UP the stairs no problem, very quickly. We are only on the third floor). They repeatedly said "yeah, we're not doing that" and proceeded to complain and take more and more time that WE were paying for. Eventually they had to take the stairs, of course. So it effectively took them 1.5 hours to do something that took a different company (the one that helped us move in) less than a half hour. Overall they started at 8am and ended at 2:45 pm. We paid over $2,000, for a job that took way longer than it needed to. We paid for three men and didn't get the power of three men. We have damaged furniture. And despite all of this, we were told that we had unrealistic expectations and they were happy to take our money. We felt scammed and wouldn't use this company again. Save yourself the time, money, and headache. Do not hire this company.

TL;DR - Movers held our items on the truck until payment was made prior to unloading. Movers had no…read moreexperience moving items (uncovered mattress, face down on the sidewalk with the mover on top of it) They did not understand how to load a truck (small items were loaded first and not stacked). Claimed truck was 'full' despite being half full. Movers were instructed not to unload our items at our destination, UNTIL payment was made (which how can that be if time to unload was not accounted for?). Damaged walls and items. Had to call 2 friends to help unload the truck. Hands down the worst company I have ever worked with.We used them for a move on April 2024 to move our items from our townhome to a house that was 0.3miles away. The move took 6 hours longer than expected, despite having already broken items down and made them easily accessible. The moving crew had 0 equipment and were extremely unskilled in moving the most basic items, including a mattress. They called a week before the move to get an estimated list of items that I would need moved, during which on the phone call that I explained I was currently travelling and can only list of what large items come to mind and approximately 25-30 boxes for the miscellaneous items. There was no follow up email sent to gather a formal list of all the items needing moved. On moving day, movers were 2 hours late and 2/3 workers showed up in an unbranded moving truck that did not have a ramp. I walked the movers through our townhome and showed them everything that needed to be moved. However, it became very apparent that the movers had no experience in how to move out a house. They were unnecessarily wrapping things that didn't need to be wrapped, and did not know how to move a mattress as it took around 30 minutes to get it down 2 normal flights of stairs. It wasn't until hour 2 of 6 of moving out that the third mover showed up. They spent a total of 6 hours trying to move our well packaged and organized items out of the townhome. I spoke with Michael Dunne who asked me what is going on and why is it taking so long to move out. I explained that the movers were disorganized and lost with this move out process, and that the truck did not have a ramp. One of the movers came back to me and said that they couldn't take half of the items I showed them because it was 'not on the list' - the estimate list that I read out over the phone while travelling. We were 5 hours into this move out process that should've taken no more than 1.5-2 hours with any other company. They also claimed the truck was 'full' even though nothing was stacked. I also had to help them move some of the bigger items into the truck myself. 6 hours into the move, Michael Dunne called one of the workers and said they had to move onto the destination right up the street and start unloading. Extremely frustrated at this point, I agreed to move on and we'll come back for the other items ourselves - Michael Dunne got me to schedule another pickup in a few days, during which a $100 deposit was made. When we arrived at the unloading destination, the movers were instructed not to open the cargo door until a full payment of $2081 was made, PRIOR to unloading the items. This was around 2x what was quoted as they were charging for 'extra time' due to their inability to support a proper move-out. How do you know what to charge hourly if you haven't done the unloading process yet? They parked on a very busy street and not our driveway, despite me requesting the drivers to park in the driveway or even our front lawn. They refused, stating "we are not a traffic company, we are a moving company. F**k the traffic". Multiple items damaged, walls damaged, it took until 9:30pm (9.5 total hours) to have 75% of our items moved out of our townhome that we can still see out of the window from our new house. It took multiple emails and phone calls to cancel the follow up move and receive my $100 deposit back. I never received the signed contract at the time payment was made, and emails and phone calls have not been answered.

Although staff members are very kind, this company will gouge you with constantly rising fees. The…read morebranch will work with you to give you a reduced rate, but the lesser amount restricted by the higher fee. As a result the monthly rental fee is now hundreds of dollars higher, which happened in a span of about 2 years. They sent notices of thd rate change to my old address, despite my changing my address on my account; therefore I never saw the notices, and was blindsided by the gross jump in price each time. Also, I tried repeatedly to pay on time with a card that had more than enough funds in it, but the app wouldn't take the card. When I finally found another card to pay with, the payment ended up being late with an exorbitant late fee. The card was from the exact same bank, so the kind of card had nothing to do with it. The original rental fee may sound tempting, but be prepared for the rate to rocket in price fairly quickly.

dear Emily S. I did call your office hence why they got the review. was basically told "that's…read morethe way it is,". and I have no problem with rate increases, that's part of progress, but a 50% hike after three months should be criminal. And being told everyone does that, which is a lie, and after reading the many complaints others have made about this the review is deserved.

Public Storage on Castle Shannon Blvd. is highly recommended!…read more Besides its cleanliness and ease of access to use...the staff make it why I would recommend it. Manager Jim, Kim and Kyle have been absolutely amazing! I have had an unusual situation where I needed special accommodation. they never hesitated to help me in every way. I can't thank them enough! very highly recommended!!

If you need some storage and even at the last-minute this place is a great option. I'm working for…read morea company and needed last minute storage; I'm talking same day ordeal. The phone call took 15 minutes or maybe even less. I researched the closest facility and reached out. Super simple, not the longest wait and the woman on the phone was great with communication and explanation. Everything was squared away very quickly, and I was sent all the information on how to get started and when. The directions were simple, and I had everything done in no time at all. I was in and out. If you need some space, I'm sure they can find a good fit for you for a relatively good price. I believe I've gotten one of their smallest storage units, wonderful my needs and a great fix.

Do NOT rent from this company unless you want your rates to go up $50/month every 6 months. Also,…read morecustomer service is non-existent and they also offered to PAY ME for a good review, so you know they are scrambling - STAY AWAY!!!

James was very helpful with my bill payment and setting up autopay…read more I would definitely recommend PS

I highly recommend using this facility. The online sign-up process could not have been any easier,…read morethe rates are great, and the lease terms are fair. The building has just been renovated, so it is super clean, well-lit, safe, and secure. I also want to specifically shout out the Store Manager, Atimoha. He was very professional, helpful, and friendly. When I got there, he showed me around the facility/to my locker, explained the operating hours, showed me the different ways to get in and out of the building, and without even asking, he looked to see if I was getting the best rate possible (I was, but it was nice of him to check anyway). I feel very comfortable leaving my possessions at this ExtraSpace Storage location and would encourage anyone to consider storing their stuff here as well.

Extra Space Storage are such scammers. Be careful they will double your rent after a couple…read moremonths.

I rented here in 2021 and they have raised their prices yearly by a lot. They are a local company…read moreso I guess they feel that they can cheat local customers. In this day and age when small business owners beg for shoppers and I truly try to shop local, it's no wonder we are going to national or bigger chains. THEY ARE GREEDY and TAKING ADVANTAGE OF THEIR CUSTOMERS. Absolutely ridiculous. I tried last year to resolve this with them, come to some mutually beneficial result and they refused, were rude and wham raised prices again. STAY AWAY

I needed short term storage for a couple months while I was between houses. Greg and team were…read moreincredibly helpful, responsive, and easy to deal with. The units are clean, well maintained, and secure. I definitely recommend this location.