I, and my family, have been with guardian storage for more than a decade, and have been nothing but…read morepleased with the experience. The staff is knowledgable and always helpful. Recently, we were even able to use the guardian box truck to help with a large move. Mike and Hope, at the Bridgeville location, did everything they could do to facilitate us making the move, and getting all our belongings safe, and where they needed to be; and some are still at guardian.

Great shredding event, free with a donation to a wonderful educational program! Such a big help!read more

Heather is the best. She is caring and understanding and very sweet. This is a nice place to store…read morethings.

We needed to store our daughter & roommates belongings during summer once their college year…read morecompleted. I was able to get all the needed information and reserve a unit on the phone while across the country. Not only that but I received communications leading up to the reserve date to ensure all questions were answered. When I arrived to sign the paperwork I realized we needed a larger unit and was easily moved to another unit. The area is clean, and designed to allow unloading under cover (was great since it was actually raining!). Not only that, but I realized we needed to use their box truck as it would've taken us a lot of trips to get all their stuff moved...I was able to use the truck and we had a seamless move. Definitely recommend this STORExpress location!

I called several times about a facility and no one called me back, so I decided to head over and…read moretalk to someone in person, but there's no office. So I called again and let them know I was at the facility waiting. They promised to page someone but no one ever called or showed up, despite waiting 30 minutes in the rain. Also, the facility had no gates, doors, or any way to keep people from getting to the outdoor lockers. Luckily, it turned out well as I found another facility that was indoors and much more professional, with a manager on location.

From the owner: Store your items with STORExpress Self Storage on 98 Vanadium Rd. in Bridgeville. We currently have…read moreoffice spaces available for both small and large businesses and outdoor storage for cars, boats, RV, motorcycle, trailers, and campers. We will soon have a large variety of climate controlled self storage units. Do you need a FREE moving Truck? We offer that too. We will even fill the gas tank for you. Call us or stop by today for more information.

Fantastic service! Great quality! And the price was better than any other company I checked out…read morethere on the web! Super friendly, courteous, and polite! I won't go anywhere else, and recommend them to everyone I know!

I previously rate this company high. However I just found out how poorly the handled my furniture…read more Upon sitting on one of the beds it BROKE!!! Also, I have 3 useless bookshelves. The pins needed to hold up the shelves are missing. Isaiah told me they were in my old home office tape together in a ball. I went back there and found nothing anywhere I looked. Afraid to sleep on either bed that they reassembled. I removed the photos and changed the rating because Jerome from Moving ahead did an excellent job of correcting all our issues. I view the measure of a company not only on the original work but how they handle any issues that occur from the move. Moving Ahead Services did an excellent job correctly every issue we had. I recommend this business.

I had to rent a unit to store items from my son's house. I looked for something close, temperature…read morecontrolled and a good value for what I needed. In Penn Hills, I always drive by the Defender Penn Hills location (Frankstown Rd) and it looks small but it really is a much larger facility. Very secure and appears clean. They have several size units to choose from. I went with the 10 X 10. Robert, the manager is friendly and thorough with the details of the rental. Also they are military friendly so it was indeed a pleasure to work with Robert. Good value, close to home location, expert service, clean and equipment available to move things into the unit.

From the owner: Start storing with Defender Self Storage in Penn Hills PA today! We offer contactless storage…read morerentals, moving supplies sold on site, and experts to help along the way. Our storage units are all interior with temperature controlled amenities to ensure your belongings are safe and secure. Learn about the many amenities our storage facility offers and where we are located below. You can also take a tour of our facility through our virtual tour online or set up a time to walk through with our on site experts. You can view your self storage rental before renting even if you reserved online, come in and see the best storage units in Penn Hills PA for yourself.

Although staff members are very kind, this company will gouge you with constantly rising fees. The…read morebranch will work with you to give you a reduced rate, but the lesser amount restricted by the higher fee. As a result the monthly rental fee is now hundreds of dollars higher, which happened in a span of about 2 years. They sent notices of thd rate change to my old address, despite my changing my address on my account; therefore I never saw the notices, and was blindsided by the gross jump in price each time. Also, I tried repeatedly to pay on time with a card that had more than enough funds in it, but the app wouldn't take the card. When I finally found another card to pay with, the payment ended up being late with an exorbitant late fee. The card was from the exact same bank, so the kind of card had nothing to do with it. The original rental fee may sound tempting, but be prepared for the rate to rocket in price fairly quickly.

dear Emily S. I did call your office hence why they got the review. was basically told "that's…read morethe way it is,". and I have no problem with rate increases, that's part of progress, but a 50% hike after three months should be criminal. And being told everyone does that, which is a lie, and after reading the many complaints others have made about this the review is deserved.