Extremely professional establishment and employees. We have a relatives items in storage here (despite us living 9 hours away), and the experience was top notch from the get go. We called a month in advance, got rates, told them we'd be arriving with movers at end of October and we emailed and called up until our move in day. The facilities are brand new, spotless and very easy to navigate. Cameras everywhere, very secure feeling. Dan and Brian were both very friendly and so helpful. We definitely recommend this facility - we are paying approximately $109 per month for 5 x 10 unit with insurance and taxes included. Our movers even commented on how nice this facility is and how clean and professional. A+ read more

Guardian Storage Washington - Self Storage Near Me - Washington, Pennsylvania

I have never had to do something like this but I am now because what happened to me should not happen to others: I truly appreciated this place until they screwed me over. I told them November 23rd I was vacating my storage unit and got confirmation back from the property manager they would NOT charge me for my storage unit if I vacated by December 1st. I did this, sent another email confirming I did, asked if they needed anything else from me, and took a dated picture showing it was empty. They charged my debit card on December 2nd anyway. Then when I told them about this, they never called to update me (even though they got an update from their accountant and confirmed this when I called A SECOND TIME), and then told me it would take 3-10 business days for the money to be seen on my account. I did everything right and still got charged for an empty storage unit before the holidays and before rent is due at my apartment. They then told me it's up to my bank when the money appears on my account even though they caused the problem in the first place. I've had to do extra work for their mistake when it wouldn't have happened if the job was just done correctly. This is absolutely ridiculous, disheartening, unprofessional, and extremely frustrating. I wanted to recommend this place to my friends and coworkers and previously praised this place up and down. It's so unfortunate that lack of professionalism and responsibility from this company has now turned away many future customers. I will not be back and will tell anyone who needs a storage unit to not use this one. read more

Guardian Storage Washington - Self Storage Near Me - Washington, Pennsylvania

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I really need to store my things while I went to Texas and back and this place was amazing easy to run and easy to cancel definitely use them again Guardian Storage friendly staff very helpful read more

Very professional and helpful. Well maintained storage areas. Convenient hours of operation read more

Excellent experience. The manager, Kari, was efficient and professional. We had never used a storage facility before, and she was extremely helpful and accommodating. read more

Couldn't have had a better experience. Brian F took great care of me. Highly recommend!!

This place is great! We've used them twice now! The first time was in their climate controlled area- super clean and very nice staff! We used again in a smaller unit- not climate controlled, again, very clean. read more

What a pleasant experience working with the Washington, PA Guardian Storage. The second time I had to use my storage unit, I was lost. A very nice employee walked with me to the unit then waited for me to bring my car around. He explained the procedures and was very helpful. It's also worth mentioning that the place is very clean and bright. The hallways and walkways are clear of debris and are always lit up very nicely. I would highly recommend this place! read more

Rented a half locker for student storage. 5x5 four foot high. Very nice clean facility. Matt helped me and is thoroughly professional in explaining everything. read more

Very courteous service, clean facilities. Nice to find somewhere close to home with good access hours. Very reasonably priced too!

Have been very happy with the location, cleanliness, and ease of getting in and out of our unit. Employees have been so friendly and helpful during our transition to PA. read more

I grew up a few blocks away, so I was happily surprised to find the old grocery store is now a storage facility. It's big, clean, and conveniently located next to the highway. Even more importantly, I can manage everything online from far away and any inquiries have been met with efficient, professional service. Best of luck. read more

I am very pleased with the conditions of the storage units, location and service provided during my rental. I was able to reach someone whenever I had a question or concern. I feel like I was working with a close friend even though I have not been in the area a long time. read more