Don't bother ordering from them.
I placed an order for shutters months ago and have not yet even received an update on when they *might* be ready to ship, let alone when they'll actually arrive.
Their website quote/unquote 'estimates' 4-6 weeks, but after ordering the truth comes out: they will go mostly-to-totally non-responsive, and MAY ship in 3-6 MONTHS. I say 'may' because they won't even bother giving an updated estimate.
This is just bad customer relations; not because they're delayed or backlogged (stuff happens, and I think most customers would understand that), but because they feel entitled to keep customers in-the-dark on any kind of estimated time of completion. This is unrealistic (in addition to being bad optics) as people have to have at least a general idea of when they might be ready so that people can be...for example...AT HOME the day...or even week...it arrives.
And keep in mind they definitely bill you in advance. But they feel they can construct and ship whenever they feel like it and feel no obligation to provide any estimates on when any of that might occur.
I suggest you give this company a hard pass. read more