Gary at GM Construction responded to our request for a bid right away. He came out and explained…read moresome things about our project that the other companies didn't bother to tell us. He stored the materials for our project so that we could get them at a cheaper rate by ordering ASAP. (Every company we contacted was months away from starting new projects so my tip; get the bids many months before you want your project completed bc every company was backed up) Gary told us that the colors we wanted for our deck initially probably wouldn't actually look good with our house color, so we trusted Gary's opinion on that and so glad we did!!! Our deck matches perfectly and looks like it came with the house. Also, Gary opined that we should change the stair layout from the original layout with our old deck, and he was right about that! Aaron was our builder and he was here every day working well past dark. He is MacGyver! He must be a genius with physics. He left the worksite cleaner than he found it. Angie works in the office and always responded to every question promptly and is very helpful. She helped us fill out the Timbertech warranty when the project was finished. Great team to work with! Trustworthy and very reliable. We love our new deck and have no regrets with using GM.

We LOVE our new front porch! Great value and overall experience -- highly recommend! The whole…read moreprocess was very professional and organized. Gary came out for a quote, explained different options, and worked with our existing structure to find the most cost-effective, aesthetically-pleasing solution. Angie was friendly, efficient, and great to work with to get contract in place. Our builder, Aaron, was friendly, professional, and left the job site cleaner than he found it.

Custom Deck did a great job on my new deck. I had a complete tearout and replacement of my old…read moredeck. They went through all the pros and cons of material and construction options with me so I could make the best decision for my needs and budget. They also provided written documentation of how they were going to do everything - details on how the support posts would be set, on the structure, and on the deck boards, etc, many of which were beyond what the local building code requires. And then they were able to deliver on what they said they would do. The new support structure for my deck is rock solid, I swear I could park a truck on it. Good communication with me throughout the entire process. And the finished product is beautiful. I went with a composite deck material. While not the least expensive quote that I had, they were competitive. I went with them because I wanted it done right and last many years, and I fee that they were able to give me that.

A classic case of over promising and under delivering. My job was filled with compromises and cute…read morecorners, which is is exactly what they said set them apart from other contractors. To be fair, the deck looks nice, but the process of getting there was rough. The experience started out great. Our sales rep, Tyler was a pro and the sales material he provided were super polished. We ended up choosing this company because of their promises about not cutting corners and extra details like the use of ground screws vs posts, joist tape, stainless steel fastener, etc. Unfortunately, after signing the contract and the initial email with all the alleged contact info, for all the necessary parties, the problems started. We were out of town when they started the job, but immediately upon arriving, we notice that the failed to lay down the commercial weed barrier under the footprint of the deck. Frankly, i would not have even noticed, but for the fact that giant weed was growing out of the gravel they laid down. Moreover, the gravel they did lay down was super uneven and they left giant holes where the posts I removed were located. To be fair, I did the demo myself, but they supposed came out earlier to check on the site and they made no mention about filling in the holes where the posts were. More annoyingly, when I called them on the lack of the contracted weed barrier, Jason, our PM, tried to convince me that it was not necessary. I immediately, mentioned the weed I saw that brought my attention to issue. Moreover, his attitude was dismissive and patronizing. Next, when the framing started in earnest, I was surprised that they sent out a single guy named Dan to build the entire deck by himself. Dan was a total pro, but with how nice the operation presented itself, and the size of some of the boards, you would expect at least a two man crew. Also, early on, it seemed pretty clear that the crew that installed the ground screws, had limited communication with the guy who was actually building the deck. After the first day, it turned out the several ground screws needed to be reinstalled and they ended up leaving at least two in the ground without capping or covering. Even after reinstalling the screws, it would later turn out that a few of them were not plumb, which would create issues later on. Finally, after the framing was completed, it turned out that the space between the joist were a foot too wide so they failed the city inspection. In the end, they had to rip off the entire top of the frame and redo it. Moreover there were about a dozen 2x6's with huge nails were left on my drive way for several weeks. Once the frame got approved, the Trex went on pretty quick, but likely because of the delays, several fasteners were missed, the bench boards were crooked. More glaringly, they failed install the promised structural screws that fastened the joists to the frame (despite promises to do the same) In fact, we had one joist, (the one where they had to reinstall the ground screw, where the the frame was basically floating over it. Also, with one of the ground screws not being plumb, the joist was not sitting flush on the footing, More annoyingly, when we initially brought up these issues to CDC, they first mentioned how they had new processes to avoid these issues in the future. Little good that would do me. Next, they mention the "lifetime guarantee," but why not get the job done the first time? In the end they ended up putting shims to fill in the space. Here's hoping no issues will come up, because reaching people was also a bit of chore. Final gripe, the job site was a disaster for the several weeks it took for them to finish the job, tags were left on lumber, despite the job starting in July, we still have unused Trex sitting on my driveway. Also, the Bagster (rather than a dumpster) they left on my drive was was left on my lawn as well. I had to personally move it to save my grass. Overall a rough experience and a company that I cannot recommend.

My cedar deck is now 27 years old. Eight years ago, I first hired Royalty Deck Restoration to…read morereplace several rotting, unsafe boards. They also power washed and stained the deck, and the results were outstanding. Unlike other companies I had used before, they went the extra mile by sanding all the deck rails and filling every carpenter bee hole. Since then, I've had them restore my deck every other year. Thanks to their reliable and detailed work, my deck remains attractive and safe to use--without the need for a costly replacement that might not fit future homeowners' needs. These guys are dependable, professional, and consistently deliver great results.

In July of 2022, we contacted Royalty Deck to strip down our back deck and stain it, and to do some…read morerepair and touch up work on the front porch. Erik came out on July 16, 2022 to take measurements so he could prepare an estimate. He told me that he'd have an estimate to me in the next couple days. On July 28, I texted him and let him know I was still waiting for an estimate. He replied four days later on August 1, informing me he was sick and that he would email it out that evening. He did not. On August 2, he emailed me an estimate, which required a down payment of 35%, which I paid that day (August 2, 2022). Erik did inform me that I should probably not expect any work to be done until Spring, 2023 since we were already at the end of the season, and there were other customers ahead of me. I had no problem with this. On April 6, 2023, Erik's crew began working on the back deck, stripping off the paint. On that day, Erik also asked if he could put a sign in my front lawn advertising for his business while his crew was working there. I found this to be a strange request, but I agreed. On May 12, Erik texted me asking if his crew could power wash the next week. On May 18, I texted him asking when we could expect the power wash. He told me that I was the next one on his list (a response I came to expect from Erik in subsequent months). On May 22, Erik asked if he could come to the house so my wife could pick out a color for the stain. We agreed on 5pm. He did not show. I texted him at 7:56pm that evening asking him if we should still expect to see him that evening so we could pick out the color. He responded by telling me he was still at a job in Hartland, and he would come by the next day at 9am. My wife and I made arrangements so someone could be home at 9am to meet with Erik. However, 9am came and went, and he never showed. I texted him at 10:47am that day to ask if we should still expect him to stop by, and he responded by saying we were next on his list, and he was on his way. (Remember, this is how Erik likes to respond. We're always the next one on the list.) On Monday, June 5, his team stained the back deck, and he asked for another payment to be made since the stain was complete. Instead, I just went online that day and paid in full for the entire project - even though there was still work to be completed on the front porch. Erik told me on June 5 that he would be back the first of August to complete the work in front since the new lumber needed time to dry before it could be painted. August came and went. No communication. September came and went. No communication. Finally, on Tuesday September 26, I texted Erik and let him know that I was disappointed with his lack of communication. I put down a deposit for this job 13 months prior, and I paid for the job in full back in June, which is when he told me I should expect the job to be completed around the first of August. He apologized, blamed the weather, and told me that he already had me scheduled for later that week. (Again...this is how he responds.) He said that if the weather was dry on Friday, that's when he would complete the job. If not Friday, then Saturday if it's a dry day. Friday, September 29, the high was 68, and there was no rain. He did not show, and there was no communication. Saturday, September 30, the high was 75, and there was no rain. He did not show. At 6:51pm that evening (Saturday), he texted me and told me he'd show up Monday to finish the job, which he did. I have no issues with the quality of work performed by Royalty Deck. They did a nice job. My decision to write this review and to never use them again is due to their complete lack of professionalism. As I told Erik, it is not relevant to me how busy they have been, how behind they are, or what the weather is like. As the contractor who has been paid by me, it is his job to keep me informed, and to follow up with me if he is unable to keep his word. Because of how they choose to do business, I do not recommend hiring Royalty Deck. IN RESPONSE TO THE OWNER'S RESPONSE: 1) I agree that weather can delay service. I never stated otherwise in my review. Had Erik kept me informed along the way, and explained why he was consistently missing his own deadlines, this review would have been much different. Instead, there was so little communication, that normally I was the one to reach out. And it is, in fact, irrelevant to me what the excuse is. Whatever the excuse may be, it is Erik's job to keep customers informed if there is a delay. In my summary of events above (spanning more than a year), it is clear that Erik did a very poor job keeping me informed. 2) Erik did, in fact, say early August. Here is the exact wording from his text. "Aiming for early august (sic) for that touch up and porch". I can provide a screen shot of this text if needed.

A couple of weeks ago, some siding blew loose from my home. I called a couple of places to come…read morelook and provide me an estimate for repair. I waited 4 weeks they never scheduled a date or time. I used Yelp and found CDP Services Exterior Pros and Christopher Popa. Christopher provided exceptional service and professionalism. After losing valuable time with another company, I was relieved to work with someone who was punctual, honest, and knowledgeable. Mr. Popa patiently answered my questions and thoroughly assessed the situation, recognized that the damage was likely due to improper installation, and resolved the issue efficiently without attempting to upsell or suggest unnecessary replacements. As a Deaf customer, I greatly appreciated that he communicated with me in the manner I requested and demonstrated courtesy and respect throughout the process. His integrity, attention to detail, and commitment to customer satisfaction truly set CDP Services Exterior Pros apart. I highly recommend them to anyone seeking dependable and trustworthy exterior repair services. I would definitely use this service again. Thank you Christopher!

From the owner: Over 25 years experience. Small family owned business read more

I went to get my walkway to my house done but he charged my card but never showed up. Horrible…read morebusiness don't recommend

Joseph Vella is a fraud!! He came to our home and gave us an estimate. We wrote him a check for a…read moredeposit back in March 2021. The only thing we had delivered was $500 in materials. He has not come back and communication is once a month at most when he promises a refund. It is now the end of July and we are accepting the fact that not only did we get scammed, but it's going to be a long fight to get our money back. I spoke with a few of his former employees, they admitted that he takes deposits and never finishes the job and that he has a small army of people coming after him. BEWARE!! Do not trust him and do not give him any money ever. If you see this guy, run the other way! As of this posting his company website is down and it says services not available.

Great Experience! We had driveway extensions put in by Exterior Management Services. The work was…read morecompleted on time with zero issues. 100% communication throughout the entire process, a rarity when dealing with contractors! We have already consulted with them to begin designing our next project.

Matt and his crew had attention to detail with our complicated deck rebuild. The deck is fabulous…read morenow and we re-hired him to do our Hardiboard siding project. We have faith in his work ethic and his abilities. Hard-working and a good value for the excellent work he has done. Highly recommend his services.

helped my mom out a few weeks ago, did a great job. the pricing was fair, consultation was quick…read moreand easy.

We arranged to have them put in a new driveway as soon as it was OK to pour concrete this spring…read more We weren't in a hurry until we found out that I was to have surgery soon. We let them know that we needed the driveway done and cured before that date so we could use a wheelchair on it . They were here the next day to take out the old concrete and prepare it for the new. These guys really knew their stuff and they worked long and hard and did an absolutely stellar job. Communication with Michigan Rose Construction was great. They were always available to answer questions and we enjoyed interacting with the men who were doing the work. We would hire them again for any construction project without hesitation.

I am very happy I chose to go with Sean and his team! It's always a pleasure to work with a company…read morethat takes pride in their work and delivers high-quality results. We desperately needed our driveway redone and the finished product looks amazing! It's clear that their team has a keen eye for detail, and that they go above and beyond to ensure that their clients are happy with the final product. We had a few different quotes when we were shopping and Michigan Rose fell right in the middle- so glad we went with them. Highly recommend!!

Manus Builders rates 5 stars without question! Other deck builders may source Trex products but…read moreManus Builders' customer service and quality workmanship are unmatched. Ken was easy to communicate and work with on the planning and proposal for the new deck. The new deck was to be more practical and modest in size than the existing 35+ year old cedar monstrosity. Demolition of the huge old wooden deck was complicated by cold weather. Mike was 'Demolition Man" extraordinaire as he dragged huge sections of decking and understructure up a large hill to be hauled away. Winter came quickly with a vengeance and the ground was snow covered for the December installation. The installation crew worked hard and as a team. They were prepared for every circumstance due to the weather. Some minor follow up was needed in the spring to remove remnants of the old deck that were frozen in the ground. The result is a beautiful deck that is exactly what I wanted and its ready to go for the best of outdoor weather to come. To a person everything was done with excellence in service and workmanship. I wish I knew every name to give credit. Each individual was professional, friendly, polite and made every effort to perform a service that was customer oriented. Owners Keith and Lori Manus were great with communications and details. Real customer service is a rare commodity anymore and Manus Builders has five star customer service and more.

***** 5 star company from the owner to sales and the work crew…read more - Fair pricing and valued advice on deck selection and planning - Excellent communication Bob kept us informed every step of the way; when and how materials would be delivered to each step of the deck process and exactly when it would happen - Efficient after posts were set the deck was completed in 3 days - Work team was a dream, friendly, polite, hard working I am a retired construction supervisor and I was impressed with the workers especially the extra carpentry work we requested and the more than fair price. Unlike some companies the team arrived early every day and worked all day until the job was completed They were also very considerate and cleaned the site daily. It was obvious they all took pride in their work. - Timeline- deck was completed a month ahead of schedule! Still can't believe it was such a pleasant experience to build with Manus Builders. And we love our new trex deck. Who could ask for anything more?