I don't عادة leave reviews unless a business truly stands out--but Car Craft of Watkinsville…read moreabsolutely deserves it. From the moment I walked in, the team was professional, friendly, and incredibly knowledgeable. They took the time to clearly explain what was going on with my vehicle, gave me an honest estimate upfront, and didn't try to upsell anything I didn't need--which is rare these days. What really impressed me was their efficiency and attention to detail. The work was completed quickly, and everything was done right the first time. It's obvious they take pride in what they do and genuinely care about their customers. Finding a trustworthy mechanic isn't easy, but these guys have earned my business for the long haul. If you're looking for honest, reliable, and top-quality auto service, I highly recommend them. -- Bob Hendrix

Jason and Bradley did a great job by explaining the different types of tires available for my SUV…read more When I decided to get the Bridgestone tires, they put them on the very next business day! Thank you! I feel much safer now!

Needed a part fixed on my car and they did it same day. Very pleased with service, price and…read morequality.

This was my first time at Hometown Tire and they were fantastic! I had a nail in my tire that…read moreneeded changing and they were great about being upfront about timing, cost, and process. I went in and was greeted warmly, Brad was extremely welcoming and clearly takes great care of all his customers. I was only there for about 25 minutes while they replaced my tire. The interior is also beautiful--very clean, comfy seating, and plenty of refreshments and magazines. My car turned out great, overall grade-A experience!

Can't recommend these guys enough. Honest about their work and fair prices. On several occasions I…read moretook my vehicle in for maintenance that I thought was needed. They could have easily don't the work and charged me but they said it wasn't needed at that time. Very honest people.

Ryan and Harold are the best ! I have had repairs done with them for many years. Never have any…read moretrouble, repairs are always done to my expectations an in a very timely fashion. Customer service is the in town. I highly recommend Monroe Automotive and Tire service.

I have been trying to get this place to change the name on a tow bill because they put the wrong…read morename on it and I can't file it with insurance to recover the tow cost. I recently learned that they are saying they refused to change the name because we "were the worst customer they have ever had" and "called them 10 times". The truth is I only called them to arrange the diagnosis since we were from out of town and then waited for them to call us with their findings. I cannot stand liars.

I'm disappointed that what should have been a simple car analysis turned into a frustrating…read moreexperience. Over the phone, I clearly explained what I was seeking, and upon arrival, I also mentioned an additional issue, which the mechanic said he'd check. When I returned to pick up my car, the price was within my budget and I was ready to proceed, until I asked about the second issue. That's when the tone of the conversation completely changed. I believe this shop could benefit from having a designated receptionist. Expecting mechanics to also handle front-desk communication is too much, and not everyone who is skilled at fixing cars is equally good at handling customers. When I asked about the additional issue, the mechanic told me he wouldn't look into it further unless I confirmed I'd be getting the additional services, because he didn't want to "waste his time." I found that surprising since I had already agreed to pay $135 for the initial analysis, which was supposed to be waived if I proceeded with the repairs. The conversation escalated even though I remained calm, and ultimately, he said he'd "rather put on the hose and you take the car." After a two-hour wait, I left disappointed that my concerns were dismissed and the follow-up I expected never happened. Unfortunately, I won't be returning. To add to my previous review, now the car will Not start at all.

We had to replace the motor in our truck last year, and Cartech automotive did a great job! This…read moreis a very busy shop but they do great work. Jarred is great to work with and charges reasonable prices for the work being done.

Robert was professional and responded with a fair quote to complete my repair. His mobile repair…read moreservice is convenient, reliable, and timely.

From the owner: We are a mobile automotive repair service. With over 20 years experience repairing modern…read moreautomobiles. We can do any auto repair at your location. Anything from check engine diagnostics, brakes, tune ups, engine or transmission replacements. We provide dealer quality repairs directly to your driveway.

Fast and friendly service. We were visiting from out of town and the low tire pressure light…read moreappeared. Despite our attempt to fill our tires properly, the light remained. They took care of the problem, a slow leak, at no charge. Quite the warm southern hospitality!

paid them $1200 to repair my truck. After 3 trips it was…read morestill not fixed. Took it to the Ford dealership and another $400 and it was fixed. New owners can not be trusted.

So I'm going to list this in pros and cons and explain as I go…read more Pros: + Awesome waiting area - I've been in a lot of auto shops before, and waiting areas are important, but often not paid much attention to when it comes to auto repair shops. I mean, I have been in shops where the waiting room was literally a couch on the side of the garage. This is a tragedy because auto repair usually takes quite some time, especially if they have to order parts for your vehicle. This place, though, has a beautiful waiting area. A water cooler, several nice chairs, a children's play area, a large screen TV, several magazines on topics other than cars, including TIME magazine. There was also a nice bathroom for anyone waiting a while like I was. And on another note, in the bathroom I saw a drawer labeled "feminine products." In an auto shop? It blew my mind. + Good service - I called 3 different auto shops when I was looking to get my brakes done. This one was the only one that actually picked up the phone. They had a regularly manned front desk. The main person who handled the back and forth between the mechanics and me seemed to be knowledgeable about the mechanic side, but also able to deal with customers with ease, which is rare. The rain also started to pick up as I left, so he let me leave out the back instead of having me walk in the rain to my car. + Clean auto shop all around - Not only was the waiting area clean, but the auto shop itself was as well. + Fair pricing and knowledgeable mechanics - All labor and parts are broken down on your bill, and if there is extra work that needs to be done, they will discuss it with you first. It was also nice that they managed to get a picture to show me of the part that needed to be replaced, so I knew they weren't just making stuff up. Cons: + Limited parking at the office - There are only three parking spaces before the mechanic's yard. Two were used when I got there. If anyone had arrived after me, I don't think they would've had anywhere to really park unless they went directly into the yard. In general, this auto shop was very good. For most, the experience would've rated fantastic, however, I'm particularly picky when it comes to auto repair shops. Before I moved to Atlanta, I had a regular mechanic in Oklahoma who was better than any other I've ever had. He was the kind that walked you out to the garage to show you all the problems in person that he found with your car. He also did the job in half the time in comparison to most repair shops. Had he repaired my car on this occasion as well, if I know him, he would've told me the extent of the repair within the first 15 minutes that he was working on the car, and likely had the repair done within two hours. In comparison, it took over an hour and a half for this shop to even ask for my consent for the bulk of the repairs and another 2 and half hours to complete. By industry standards, this shop is still very good, and would be rated probably as one of the best in the area. However, its still not on the same level as the auto shop I had in the past. Therefore, it still left me feeling less than completely satisfied.

Always the best. Costs a little more but extremely worth it. Fantastic service. Great quality…read morerepairs. Timely communication.