So I normally only do food reviews, until my experience at this place…read more I needed brake work badly and I came across a few reviews of this place and decided to give them a call (not to mention it's behind my neighborhood). Right from the the first call to them the owner, Ryan was very present, personable and accommodating. I didn't need an appointment and he assured me he could help and penciled me in. The location is very convent and very clean and welcoming. Not to mention the family dogs running around! I had a great experience. Friendly place and staff. Everything was very well explained to me and I even got to speak to the mechanics as well as Ryan. Everything was completed in the same day and nothing felt upsold. I felt very confident I got great service and it is clear this shop has high standards. I would recommend this shop to everyone. I now have a new mechanic I trust!

Huge and costly mistake taking my car to United Auto in Flowery Branch. Shame on me for trying to…read moresupport a local business that doesn't deserve it, in my opinion. Summary: I understand that auto shops need to mark up parts (on top of wholesale prices) to make a profit. The owner of the United Auto Shop said that 'they mark up parts by 35% over their cost'. After two verbal requests, I finally got (after I paid the invoice) the part numbers for the parts (supposedly) replaced. I looked up the retail prices and saw that they charged me over 2X retail price for identical, readily available parts ($2,800 for parts that I could buy at retail for $1,300). When I discovered this, I called to speak with the owner (Ryan). He said that he would not rebate me 'one red cent', which indicates to me that he's perfectly fine with gouging his customers well above his stated policy. I would think such (in my opinion, egregious) pricing practices were required to be disclosed to consumers and protected under Consumer Protection Regulations. BTW, they didn't complete the work correctly, so I will need to take the car to another shop to get it done right. Details: My car was leaking hydraulic fluid in the retractable roof area and into the vehicle. I had viewed a YouTube video showing the exact same symptoms on the same make / model of car but thought it better to take it to an auto shop to have it fixed instead of doing it myself. Mistake number one was taking my car to United Auto. When describing the issue to the shop manager, he said that he had experience with such problems and knew how to fix them. The manager called me with a rough estimate (not a quote, let alone a written quote) before they even diagnosed the issue, 'for about $5,000' if all of the entire cylinder systems needed to be replaced, which he said he doubted would be necessary. Still no quote. Another mistake on my part. Then he said something that should have been the biggest red flag. He offered to buy my car from me (presumably at a substantial discount) before the work was started. Based on my forty years of business experience, I would say that ethical businesspeople don't do that. But I said no thanks, and let it pass. Another mistake of mine - I should know better. I provided the YouTube video that showed the exact same issue for minimal cost and effort. The representative said that he reviewed the video thanked me and said that he shared it with the mechanic. After doing their work (which is still not complete), which took much longer than they estimated, they charged me over $5,600. Of course, their website states that they can levy a lien on your car if you don't pay in full. So, I did pay, given my experience with them up to this point, and then called the owner to discuss their, in my opinion, egregious charges for the parts (setting aside the extensive time charged me for the work). I requested a reasonable rebate just to adjust the parts pricing from over 2X retail versus what he said was only 35% over wholesale. His response: 'Not one red cent rebate'. I will never make the mistake again and allow United Auto to get near one of my vehicles ever again.

Moving into a new area, high on the must-do list is finding a family doctor and finding a good car…read morerepair establishment! For the latter, several people directed me to Joey Watkins, first for the required State Safety Inspection and then for a problem with my 2010 G-6 headlight. The staff could not have been more helpful and gracious. The work was done quickly and finished when they had indicated. The prices were reasonable and they did not press me for any services other than what I came in for. The icing on the cake for me was when two other customers, overhearing that I was new to the area, voluntarily came over to me to tell me how long they had been coming here and what I good decision I had made to bring my car here! Wow!

I brought my Ford F150 to Joey Watkins Tire & Automotive after the truck stalled and had to be…read moretowed on 05/31/26 from the Target parking lot in Flowery Branch. Prior to stalling, the truck had been jerking, sputtering during acceleration, and losing power while driving. After evaluating the truck, I was told the spark plugs needed to be replaced. I approved the repair and paid $509.19. I was then told the truck was fixed. Unfortunately, shortly after leaving, the exact same issue happened again. The truck began sputtering and completely died near Friendship Road and I985, creating a dangerous situation in traffic and resulting in another emergency tow that cost me an additional $300. I returned the truck and explained that the issue was still occurring. However, because the truck happened to start for them during testing, I was told they could not replicate the problem and did not know what was wrong. I specifically asked about fuel system concerns because the symptoms felt fuel related, but no diagnosis was made beyond the spark plugs. At that point, I no longer trusted the truck to be safe to drive and took it directly across the street to Christian Brothers Automotive Buford for a second opinion. Shortly after arriving there, the truck stalled again while they were attempting to move it into the service bay. Because the failure occurred while connected to diagnostics, they were able to pull active fault codes indicating issues with the fuel pump and fuel pump control module. I ultimately authorized approximately $2,000 in repairs for the actual problem. In retrospect, the spark plug replacement appears to have been more of a guess at the problem than an actual diagnosis, especially considering the symptoms remained exactly the same immediately afterward and the real issue turned out to be fuel system related. To be fair, intermittent mechanical issues can be difficult to diagnose, and the staff was polite throughout the process. However, I am disappointed that I spent over $500 on repairs that did not address the issue at all, followed by another breakdown and tow immediately after being told the vehicle was fixed. Given the safety risk involved with a vehicle stalling in traffic, I expected a more thorough diagnostic process before being told the truck was repaired.

Jake took great care of me. Plugged one of my tires then looked for more which he found. Took three…read moreguys because of the Kevlar material on the tire and NO charge!

I requested an oil change and a tire rotation. The last two times I've purchased this service, the…read morecost has been $56. Today I went in with a $50 gift card that had been sent out in a mass mailing by Speed themselves. First, they did not know what to do with the gift card. The man behind the desk told me, "Our marketing department messed up with this because it should not cover an oil change and tire rotation." But the card only says that it can be applied to any service over $50. Then the price magically went up to $109. When the $50 gift card was applied, the price dropped to $66, which is what I paid. I'm not Einstein, but . . . . Maybe I do not understand how a gift card really works. I walked away suspecting that I had purchased an oil change, but that I had given Speed a $10 gift card. The help assured me that I should be grateful because he had removed the entire cost for the rotation and labor, and there was no other category to remove from the bill. Their parting words of consolation were, "Well, at least you got your oil change and tire rotation out of the way." That I did.

I just got back from Japanese Auto Repair for the first time for my Miata ND and the service was…read morenothing short of Excellent!!! I called just before noon for a 60k mile engine, transmission, and diff oil change. They did the whole job and got me in and out same day!!! I was amazed and grateful for Patrick who worked so hard to follow up with Mazda and get the job done using OEM oil. Thank you Patrick and the entire Japanese Auto Repair team!

Do not use this repair company. The techs are good and well qualified, however the service…read more"managers" are not well intending at all and will overcharge you for things you do not need. I brought my vehicle in for a brake issue as all my ABS traction control lights were on in my instrument cluster. They told me my ABS module was bad and to replace it it would would $3000. I left, took it to another honest mechanic who found the piston seals to actually be the problem. The seals were replaced and the ABS lights went off and the brakes felt better than ever. Shame on JAR, do not go here!

Great service, honest people, better prices!…read more I was quoted 450+ dollars by several places to replace some fuel lines on my mercedes. Hector and John took care of me replacing only the leaking lines for almost 1/10th of the cost. I also took my BMW M3 there and had them fix my tail light issue. They were cheapest by only $50, which is a lot on a $150 job actually, but got me in and out while I waited even though I was an hour late. John and Hector, Thanks again!

Despite the fact that I don't have good English , they still tried to solve my problem, gave me a…read morediscount. The good service and human attitude to customers.

Bill knows his Honda's! He fixed my 2016 Honda Pilot A/C replaced the condenser in same day service…read more(6 hours) and his pricing his very reasonable compared to Honda Dealership or other shops in my vicinity I live in Cumming and it was WELL Worth the drive to Duluth to get this diagnosed and fixed. I own three Hondas and from now on this is where were going for repairs Rick S

Bill is an honest repair tech. He is quick to finish the work and he will work with you to make a…read moregame plan. He over delivers quality and service.

We needed a place to tow our car in middle of the night that was not far from our house, found this…read moreplace with a quick google search. They were so nice and reasonably priced, not to mention had our car fixed same day. We will take our cars here from now on. We are very thankful to have found this place! Thanks for everything.

Eugene where have you gone? Seriously you are missed! Dropped the car off for some work and didn't…read morerealize it was new owners until they called with an estimate ... doing business as Euro or something like that, but using the same phone number and signage as Garrards. Been going since the original owner Dwight had the shop. Was a higher rate than Eugene and need to check a few things once leaving...

Just had all cabin air filters replaced, and mold removed from the main ventilation system. Another…read moregreat job bye a truly great team. Thanks A Million Shed

Alex automative was amazing!! They were super fast and very responsive and even have lock boxes so…read moreyou can pick up your car after hours!! We highly highly reccomend!!