Nothing but the great things to say about Patrick and the team at Express. I have four old cars…read morethat got serviced here with a great friendly service. I also like the location because I can just walk to Mall of Georgia while getting the car serviced. Again thank you Patrick for your service.

Always get a quote for repair services before having them do the work. The oil change was fine,…read morethe transmission fluid service was fine, and the two tires were fine. They are professional and gave me good pricing. The quote for future items, the brakes quote was fine, the Serpentine belt servicing quote was fine. The problem I have was on a quote for spark plug replacements. I am not even objecting to the labor price, (though, I am retired and it is 7 times per hour more than I ever made in my life), rather the price they quoted me on the actual spark plugs was 4 times more than the internet said they should cost, and being my vehicle is a 6 cylinder it was a tremendously higher price than the quote should be. I called them back and they told me they could not go lower, and that was the price. For that particular service I will go somewhere else. We are talking about a difference of around $400 quote on parts vs. what the internet says the amount should be.

I just had the best experience at this service station. Todd and K helped me and took care of my…read morevehicle and they educated me. I had been using the car wash across the street for oil changes but they left bolts off my skip plate and over filled my oil last time. I will definitely be back! Great customer service!

I visited with 2 cars on one day and had more than just oil changes that day on both cars. Niya…read morewas the Valvoline Associate that handle my business both times. She suggested the correct services I needed along with making me feel as a valued and a welcomed customer!

They are awesome! The staff as well as their service. Highly recommend…read more Conveniently located behind the Mall of Georgia and next to Wendy's.

Excellent service every time. I've taken my car to Firestone several times and they always keep it…read moreup to date. They replaced my tires, did the balancing, and changed my oil. The service is always professional and reliable. Highly recommend.

I instantly felt comfortable and welcomed like family when I arrived and treated like royalty. This…read moreis a 10 star family business. My vehicle needed a serious repair other than oil change., which I was expecting may be the case. To accommodate my circumstance They arranged transportation for me to be assisted home because as the repair would take awhile. My vehicle was brought to my door! That is service beyond expectation. Communication all the while was great. Glad I found this business and I will return for my next service or repair.

From the owner: At Friendly Automotive, we provide expert auto repair with a personal, honest approach. As a…read morefamily-run shop based in Buford, GA, we specialize in European vehicles and offer reliable service for all makes and models. From diagnostics to major repairs, we deliver high-quality workmanship without the dealership price tag. We're committed to earning your trust through transparency, skill, and care.

Update: I reached…read moreback out to them and got to talking to Justin (he's normally the one who I deal with). He immediately got me in for another appointment and made it his personal mission to diagnose my ac again. He even went as far as getting the team to take the system apart piece by piece and was able to solve the mystery on why my Freon was leaking and found that yes in fact I had zero Freon in the car (as I Suspected last week). He contacted me numerous times throughout the day to keep me updated. We're both hoping this is time we figured out the solution but he also schedule me in for another follow up in a couple weeks to ensure what we thought was the fix is really the fix and to make sure no additional leaking happens. Very please to say I didn't have to dump the establishment as I was very fond of them prior to this last visit. Thank you for going the extra mile to fix a bad experience.

I went to this shop after being told I have a transmission leak. My car also was shaking when I…read moredrive on the highways. I was greeted right away with a friendly warm smile, I was offered water and I sat while they diagnosed my SUV. I was offered shuttle service, so I did not have to wait for hours in their waiting g room. My car was repaired in hours. My car is driving FANTASTIC, I will return in a few days to make certain I no longer have a leak. This place is 10 mins from my home and yesterday was my first time utilizing them. I can't express enough my appreciation for addressing the issues with my car. I hate to be the bearer of bad news, but you guys are stuck with me ( and Teddy my dog). I will be returning for maintenance every 5,000 miles. My SUV is 11 years old and I travel to NY to visit my son. I feel confident that those trips can be made effortlessly now that I am YOUR customer.

I needed an oil change and simple car detail. I've recently moved and had to look for a new place…read more I came to this location just for the oil change and thought, I might as well. It was nice because the oil change was, wash and detail was all done in less than an hour. This made it easy for me with a two year old. They have a great little play area, which to be honest was a life saver for everyone in the area! Haha! The staff was friendly and professional. I didn't let this effect my star rating, but a suggestion would be to have some snacks for sale. I was too nervous to walk across the busy highway with my daughter, luckily I had just enough snackage in her bag.

1. Do not take your car here if it hasn't been washed in a while unless you just want them to get…read moreit on the process of being clean but Not fully clean. 2.Check your car before you drive away 3. Go to a hand wash detail place if you want your car to leave looking brand new. I don't know why I have the patience to keep trying to come here . Workers don't put pressure into wiping in. I seriously can just do this myself After my car was done I spend 10mins cleaning it myself because it was still dirty . Broke a nail:( Since I was late to my next errand I'm going back to see if they let me go through the car wash again at least . They need to do better. But I won't be coming back here . Windshield still dirty Tragic I will be looking for a detail car place for now Or a detail Hand wash place I even tried to finesse by saying hey I'm selling this car today so I need it to look really clean but they did what they could I guess . Sooo update i went back to go through the car wash again . Just to go over the outside again in hope that it will get rid of the residue and marks . They lady here was nice and apologized she said she used the pressure washer on it before but it was super hard to get it off The vacuum inside could of been better. Hey like I said I'm just going to go somewhere else and just pay more for better quality work . Shoutout tot the man who wipe my car down after the wash. Thank you for the extra love my car needed .

Hands down best service from Robert and the crew at Full Line Auto! I own a 5-Star (59 reviews on…read moreYelp) company and know what good customer service looks like and what it takes. Let's be real.. Trying to find an honest auto mechanic is a pain.. I KNOW!! Out of all of the auto repair places I have been to through my life, this shop has been the most reliable and trustworthy I have ever found. I live by "trust but verify" and know a good bit about auto mechanics. Manager and auto expert Robert always fully explains and shows me exactly what happened so I know I'm not getting taken for. He provides and explains ALL available options. Trust me I've had my fair share of those shady types and FINALLY I find a REAL honest one!! Over my eight years of using them I've had everything from oil changes to large time consuming repairs (I have a couple of older vehicles in my fleet) and every time the price seemed fair and didn't try to sell me things I don't need. Awesome job to Robert and the guys over at Full Line Auto! They're the best!

So happy I found this repair shop !! Highly recommend Professional Quality folks!! I will…read moredefinitely be back!!

Joe does an excellent job of explaining what needs to be done on your car. And is pretty accurate…read moreof when your car will be ready.

I have never in my life, felt so uncomfortable and unwelcome and seen such unprofessional people in…read moremy life when I won't be in the store at 4105 Buford Highway there were two black men sitting at a desk behind computers. I asked him if they can help me remove a fuse from my fuse box I'm physically disabled. Do you know both of them told me they were too busy. One told me to go have a seat when he finish. He come help me and I was the only person in the store. how these people even have a job is beyond me. They certainly don't know how to serve a customer or sell a part either. I will never ever go to another Pep Boys because of this experience it's absolutely disgusting to treat a disabled person that way.

Got there at 7:55 with a trashed tire. They had a new one mounted and balanced by 8:10 even though…read moreI didn't n have an appointment. Fastest tire replacement I've ever had.

I'm extremely disappointed with my recent experience…read more I brought my car in for a rear brake job with a 10:00 AM appointment and was told it would take a couple of hours. I specifically requested the upgraded brake pads and was assured they were in stock. By 1:00 PM, I still hadn't heard anything, so I called for an update. That's when I learned they didn't actually have the brake pads and had to order them. No one had bothered to call and let me know about the delay. I was then told it would be another 45 minutes. I had also requested a tire rotation and balance. When I arrived to pick up my vehicle, there was confusion with the billing, and they had to redo the invoice. During that process, I discovered they had installed new rotors without ever contacting me for approval. Regardless of whether the rotors were needed, I would have expected a phone call before additional work was performed. To make matters worse, they never completed the tire rotation and balance I requested. Instead, they told me my tires were too worn and recommended nearly $1,000 worth of new tires. I had inspected the tires myself before bringing the vehicle in, and they still had plenty of tread remaining with only about 20,000 miles of use. Rather than discussing this with me during the service, they waited until I arrived to pick up the car. When I insisted on having the rotation and balance performed, I was told it would take another hour. At that point, my frustration level was through the roof. It was now past 2:00pm and my day was shot. They suggested I make another appointment to come back. I said no thank you, I will go elsewhere. What makes this experience especially disappointing is that I've had good service here in the past. Unfortunately, the lack of communication, unauthorized additional work, inaccurate information about my tires, and overall poor customer service have seriously damaged my trust. Based on this experience, I doubt I'll be returning.

I am really glad I took the time to read up on local mechanics and found Poston. They gave me…read morestraightforward, honest answers about issues with my truck transmission after another local shop misdiagnosed the issue (and charged me for a lead frame for it when the trans was starting to go bad). Brad pulls no punches and spends time breaking down the options - and this is what I do in my line of work to my clients - here are your options, here are the risks with with one, you make the decision that fits with your risk tolerance. Ended up having the whole transmission replaced and very happy with the work, not to mention they did some extra stuff to the truck and made a few more suggestions on things to keep in mind down the line. Prices were very fair, and they communicated really well with me about all the things going on. So good work, fair prices, good communication - and no upselling at all. What is not to like? I will bring all my family vehicles here moving forward, they earned my business because they earned my trust.

Contacted Poston my phone to schedule services. Went in for a brake check as front brakes original…read more My car had approximately 85 k in predominately highway mile so it was time. Front brakes were needed. opted for new rotors. Did a few other things that were due & coolant, differential, transaxle, they hedked my a/c too. clear communication, organized shop, fair pricing.