A couple of months back, maybe six months or so I bought a used 2012 suburban. About two months…read moreinto having my car it started having some mechanical issues and I took it back to the dealer and they referred me to a local mechanic shop (Hometown Tire). Turns out my warranty company that I bought with the car wasn't so great and didn't pay for a lot of the repair. Fast forward to a few weeks ago about (6 months) my car started making the very same sound as before and went through the process of breaking down much quicker to the point where my engine completely stopped and would no longer work. When we took it to a dealership they said that we need a new engine and the warranty company wouldn't pay for it because they had already sent the supposed parts to be fixed the first time around. (Which was not true) I decided to call Hometown tire and speak with the owner, Brad and let him know my situation and get some clarity on what exactly it was they did to fix my car. From the moment I spoke with him I think he could tell that I was drained and upset about my vehicle and before the conversation was over he made me understand clearly that he was on my side and he wanted to do as much as he could to help me get out of the situation that I was in. not only did he hear my story he is working with the dealer who sold me the vehicle and they decided to step up and the dealer bought me an engine for my vehicle, had it shipped out here. So then Brad (hometown tire)also stepped up and is and they're replacing the engine for me free of charge. FOLKS HE IS LITERALLY TAKING MY ENGINE OUT AND PUTTING ANOTHER ONE IN FREE OF CHARGE!!!!! Brad reminded me that he's about helping people and that it was the christian thing to do. I was speechless. Never in my life have I experienced such a thing. So if you live in Walton County or your just passing through and you need your car looked at, you can trust Hometown Tire to take care of you and your vehicle. I am grateful and honored to give them this review.

This was my first time at Hometown Tire and they were fantastic! I had a nail in my tire that…read moreneeded changing and they were great about being upfront about timing, cost, and process. I went in and was greeted warmly, Brad was extremely welcoming and clearly takes great care of all his customers. I was only there for about 25 minutes while they replaced my tire. The interior is also beautiful--very clean, comfy seating, and plenty of refreshments and magazines. My car turned out great, overall grade-A experience!

I've had my oil changed here plenty of times, and most of the time it's with absolutely no problem…read more they're great! my only issue is they're listed times. checked google, their website, everywhere and their hours on Saturday are from 8-6. been waiting since 8:15, with all the bays still closed. i understand things happen, but at least put a sign out letting people know the new opening times.

I went to the Valvoline location at 4206 Atlanta Highway today for a basic oil change and was…read morequoted $157. Let me be clear: this was an oil change on a gas V8 engine. Nothing unusual. At that price, I felt like I was being charged highway robbery. I called the dealership and was quoted $86 for the oil change--$71 less. When even the dealership is that much cheaper, it makes you question the value you're getting here. I understand paying a little extra for convenience, but that difference is ridiculous. Shop around before agreeing to their prices. I won't be back.

Customer service was great. I called this morning and was able to get in today. A dealership told…read moreme i needed a couple of things done. One was an oil pan they said had a hole in it and wanted to charge over 500.00 to replace. The techs at Pep Boys said the oil pan did not have a hole in it so that saved me over 500.00 so i let them replace the cv boots which were cracked and I was able to get my car back the same day. I was very happy with their service and honesty. I will go back in the future! Thanks guys

Multiple visits, issues every time. Do NOT use for your car care needs!…read more The technicians here have no idea what a tire rotation is. Multiple visits when I've had to get oil changed, they fail to rotate the tires, yet put on the paperwork that they did them. I can TELL when the hubcap covers haven't been touched because the amount of brake dust that's on there. Not ONE mark from gloves of technician removing hubcap. Also reporting wrong on service vehicles the mileage, which I see in the service vehicle portal. Over 10,000 miles less than what's on the dash. I'm surprised corporate hasn't given them a visit for their shoddy work. Stay away from this shop.

My wife left Sunday around midday to drive to Florida. While on the way, she began hearing noises…read morecoming from the vehicle, although she was unsure what was causing them. After driving nearly 400 miles, she arrived at her destination and discovered that the shroud underneath the vehicle was hanging down. Based on what we can see, it appears that the technician who performed the oil change on Saturday at Loganville Ford failed to properly secure the shroud after completing the service. This is completely unacceptable. That shroud is there for a reason, and if it came loose while she was driving, it could have created a dangerous situation or potentially caused an accident. My wife was extremely upset, and understandably so. Now she is nearly 400 miles away from me and has to figure out whether the shroud can even be properly reattached or if it has been damaged and needs to be replaced. I have already sent a message requesting that someone from Quick Lube contact me, and I am still waiting for a response. I expect this matter to be addressed promptly and professionally. I also expect your company to take responsibility for determining what happened and helping resolve any damage caused by the improper service.

Very kind service guy behind the counter. He listened to my concerns very attentively. I came in…read morefor oil change; (waited an hour). I had a starting issue i was hoping they could fix but its a difficult issue to pinpoint. He offered advice followed by the honest assessment of he was jot sure if a fuel injection cleaning would resolve the issue or not. I definitely appreciate the honesty! I will be returning.

Great experience here today! Ed took such great care of my car and went the extra mile. Very…read morefriendly and respectful. Definitely coming back to this location! Great customer service!

This is the location here off Atlanta Highway in Loganville. Normally I come here when I can't get…read morein for an appointment with my Ford dealership. Tonight was the worse experience I've ever had with an oil change service center. It started immediately after I pulled in and one of the unprofessional, ignorant, older guy attitude and energy was off from the start by the name of Tommy. Came in for a full synthetic oil change as usual, called before I came to get the cost for the service and the cost for the extra quart because my vehicle requires 6qts and their price only includes 5. So upon arriving I already knew what to expect as far as pricing so I mentioned this to the unprofessional,rude, service worker Tommy from the start, and he immediately had a sarcastic, think he knows it all response, stating to the professional guy that was there that he thinks my SUV actually takes 7 qts immediately sparking a feeling that he was trying to get extra dollars, because I know what my vehicle requires and I've been there before several times and he could've just checked the system to verify that it takes 6 qts like I stated but he's one of those service workers the thinks he knows it all and has no professionalism, and feels he owns the place just because he has a position. Upon the professional guy there checking the system and seeing that it did take 6 qts you could instantly see that in for rubbed him the wrong way, hurting his ego so he responded oh lol. As he performed (unprofessional Tommy)the oil changing process, which took way longer than 5 minutes might I add at the take 5 oil change center, the professional guy walked up to show me that my carbon air filter needed to be replaced and ask if I wanted to buy the filter to do so, I asked the price and he stated he could give it for a price of 17 so I said yes, now after slow oil changing Tommy finally finished what was suppose to be a 5 minute oil change more like 20 he comes to the computer typed in some things and walked over with a total for service that was definitely over priced, mind you I already knew the price for the oil change including the extra quart plus adding the 17 additional for the filter and adding the taxes so I asked how did he come up with that total for service, he proceeded to stutter instant red flag and stated the prices for each thing which where all higher than it was supposed to be. So I stated there is no way that the total was suppose to be that much and I feel he was over charging but I would let him have those extra dollars that he added into the total if he needed them that much, his attitude instantly became even more unprofessional than it already was, showing me that he was guilty of price gouging. This is why I only like to come there when the females are doing the service because it's more honest from my experience. So Tommy the unprofessional continued to try and argue with the customer back and forth about the inaccurate price and his disrespect escalated and I'm not the woman that lets a weak so called man speak to me in anyway so I let him know I'm the customer and he was unprofessional and rude from the beginning and now he's out of line and it won't be tolerated. Upon letting him know I'm not the one this ignorant, unprofessional, insecure, little man threatened to call the police on me because I called him out for overcharging me for a service this was diabolical, he couldn't handle the truth and threatened to call a police too funny. He needs to be fired and removed from the oil arrive industry immediately

I used to go to Auburn Automotive but they are a little on the ride side. I decided to start coming…read moreto Quick Lane which is an affiliate of Skins Ford. They are straight forward and will help you with anything you need. Got my water pump replaced and they recommended a coolant flush which was way over due. I liked that they are looking out for the future of my vehicle. I could change my own oil but I'm happy to let them do that as well. Really nice employees and not overly busy to not get work done in a reasonable time. Customer service 5 Location 5 Price 5

The guys here have done great work on several of our cars. Always pleasant and fair prices. They…read moreare upfront about costs and give good suggestions on what to do next if there are any issues without making you feel pressured into anything.

Really easy to work with and quality service. Kevin is a good guy and will work with you.read more

From the owner: We offer light, medium and heavy duty towing as well as repair and service all makes and model…read morevehicles. Our industry trained tow truck drivers and vehicle technicians are always professional and provide the highest level of service to ensure our customers have a great experience.

Awesome experience dealing with Parker. Honest, responsive and professional. Highly recommended!read more

Cole's came highly recommended by multiple people and I had the best truck buying experience. Gave…read morethem my budget & wish list and they delivered a truck below my budget & more items that I didn't know I wanted in addition to my wish list! I will be going back to them for my next vehicle.

Needed a part fixed on my car and they did it same day. Very pleased with service, price and…read morequality.