The most amazing service. Highly communicative, super friendly, fair pricing. Above and beyond! They took care of our daughters car while she's away at school, and made the whole process so seamless. They even provide transportation service to, and from the Athens area, within their business hours. A++ read more

Even though their internet presence implies Mr. Tingle still owns the business, he retired and sold. Bottom line, in July I paid them almost $2,000 for nothing. I took it somewhere else, and it was clear Car Craft had either ignored or missed an easy fix. I hope it works out for them, but buyer beware. The excellence and competence of Mr. Tingle's business is long gone. read more

In October 2024, my daughter took her car in for an intermittent brake light issue. She asked Carcraft to add a little brake fluid if needed as she was returning home the following week. We had already made an appointment with AAA for them to look at her brakes the following week. Carcraft wrote up the ticket and took her car back. When they brought it back up, they had taken the liberty to add a diagnostic charge of $69.98 in addition to the original quote of $16 for the brake fluid. To get the car, she had to pay the total charge, including the unauthorized diagnostic fee. The diagnostic was done to add potential work (approx. $4000) they recommended to to be completed. She declined the additional work. I called CarCraft and spoke with Diana, who agreed after a lengthy discussion to issue a credit for the diagnostic charge. She assured me that it was issued on the 26th of October; however to this day, we have not received the credit of $69.98. I have never had a credit not show up so I can only assume that she was not truthful when she told me the credit had been issued back to our credit card. Please do not use this facility. They took advantage of my daughter and did not make it right. read more

I had to take my 2022 Kia Soul Turbo here after another shop lied to me about being able to fix my inner tie rod. EVERYONE in this office was beyond pleasant! Shaun was amazing and took excellent care of me! They went above and beyond, especially after finding out I needed more work done than what I was told by another shop. They communicated beyond what I was expecting and the price was cheaper than I expected! I will be back :) Even a week after my car was repaired they reached out to check in and make sure things were still going well. I truly appreciated the above and beyond customer service they extend. EXCELLENT business and people! read more

I bought a vehicle from Car Craft last week. On the way home the ac was blowing hot air. Tried adding freon but no luck. The vehicle was sold as is with no warranty. I called Tyler at Car Craft the next day and he told me to bring it in at my convenience. The next day they fixed the problem ($350) in a couple of hours and didn't charge me a dime. I will be recommending them to everyone!!! They just earned a customer for life! read more

Car Craft - Auto Repair Near Me - Athens, Georgia

See all

BEWARE/Local dealership has much lower hourly rate. Car Craft charges more per hour. They are deceptive on the quotes. My daughter (UGA student) took her car in for a basic brake check. Nothing special about getting brakes fixed. They sent me 3 different quotes for brakes with the lowest closest to $900. When I called to discuss, they suggested we negotiate which raised major concerns. Remember this is for only brakes. They pretended like they are connected with UGA which they are not. After a full day talking about a basic brake repair I could not figure out why the cost was so high. I asked what they changed an hour and they did not want to share that. Once they told me it was clear this was a money grab for a college kid. Car Craft changes more per hour vs what the actual dealership charges. This was a first as never in my life has a dealer been less money.We picked up the car, took it to the dealer and had all the work Car Craft wanted to charge $900 plus done in 2 hours for $425. Car Craft tried to charge me extra for brake fluid which is ironic as the head of service from the dealership told me my brake fluid was flighty and not touched in a long time. Car Craft tried to take money from my 19 year old daughter for nothing. I also never received my dialogistic info I was promised. I called the shop and the owner asked asked me never to call again. Do yourself a favor and go to the dealership and save money and not deal dealing with their scare tactics. read more

I am so glad I found this place! These guys are super professional, they do excellent work. The prices are very good and well worth it. I highly recommend getting all your automotive needs completed here. read more

I have been looking for a good repair shop and I have found it with CarCraft in Athens, Ga. this is my second vehicle that I have brought in. I have been very impressed with service and quality of work. I was told that I could use a loaner rather than waiting 2 hours in waiting room. Just very impressed and this is where I will be coming from now on. William B. read more

On our trip through Georgia our beloved 2003 VW Eurovan had engine troubles. Another Auto place recommended Car Craft for our VW. What a great recommendation. They were professional both in our communication and their work. Our car was left clean and runs better than it has in a while. They carefully explained the repair and the price was less than I expected. I heartily recommend Car Craft to anyone, particularly owners of older VWs. What a wonderful experience. read more

My family is on a college tour road trip from CT and while driving from Atlanta to Athens yesterday, our brakes started making a terrible scraping sound. I searched for places and found Car Craft's website which looked like they ran a good business. They answered our call at 7:30am and said to bring the car in as soon as we got to Athens and that they could definitely repair our brakes that same day. They even offered to shuttle us to UGA while they did the repair... so we got what felt like a VIP ride and learned a bunch about the area before getting dropped off at the arches. By 9:00am, they called to tell us what needed repair and quoted a price which seemed very reasonable to us. Before 11:00am, we got the call that the car was ready and they would come pick us up at UGA whenever we were ready. We had another great ride back to the shop and got recommendations for restaurants and other places to visit in Athens. I cannot possibly give a more enthusiastic "CAR CRAFT IS FANTASTIC" review. For anyone who has a student with a car needing repair, our experience and the conversations we had with multiple workers seemed to prove that they truly care about the Athens/UGA community and want to take care of the students. We were in a position where we very easily could have been taken advantage of, and if anything, we feel like we got a bargain! I wish I could give a sixth star on this review. This is the best car repair experience I have ever had. read more

Had a water pump fail that was installed here, but they stood by their warranty NO QUESTIONS ASKED!! Ordered the parts quickly and finished the job in 2 days. read more

They seem nice but try to drain you of your money. They're a car shop in a college town scamming college students out of their money. They tried to tell us a small part for our car would be ~$900. When we disapproved the fix (to take it somewhere else), THAT's when they decided to charge us $160 for even looking at it, when we already knew what the problem was. Avoid this place at all costs. read more

Car Craft is amazing! I was worried I'd be without a car for a few days and they get everything I needed done the same day as drop off! I also felt like they were honest with the pricing and truly cared about each customer. I will continue to use them as my mechanic in Athens! read more

Need my brakes repaired. Car Craft did an excellent job! The staff was friendly and they were efficient in servicing my car.

Great customer service and value for the high quality work provided. Will only go to them for future service needs.

My husband and I got a checkup for our Nissan Cube at Car Craft on Hawthorne Ave. on the very high recommendation from a well-trusted friend. We wanted to make sure the car was road worthy before a cross-country trip, and Car Craft mechanics did a very thorough inspection of the entire car before letting us know the good news: all we needed was an oil change! The customer service is excellent, plus both people we worked with were very polite and good to talk to. As far as the work goes: they're really knowledgeable--and affordable! This is where we'll go from here on out. read more

My daughter's 2003 Subaru died on her way home last week. Had it towed here because of word of mouth about this place. They got it in looked it over and gave me the news. Not good not so bad. Ordered the parts and had it back on the road in a few days. Joel was super friendly and treated my daughter very nice. They even offered to pick her up if needed once the car was done. If you got s child in Athens and are having car issues give him a call. You'll be treated like you should. read more

Wow. Fantastic service. I took my 2012 Tundra in for a water pump replacement. They not only repaired the vehicle quickly, they also charged me less than quoted because the repair was less complicated than expected. Joel was my advisor and he could not have been more helpful throughout the process. I looked around at other shops and decided on Car Craft based on reputation and price. Cheaper is not always better, but in this case Car Craft was definitely better and they also happened to be more affordable as well. Do yourself a favor and work with these guys. You will be glad you did. Thanks again to the guys at Car Craft, keep up the great work! read more

A friend recommended CarCraft and Steve Tingle when I first moved to Athens. She said they were not only honest, but also knew what they were doing! That has proved to be true over and over again. I wouldn't take my car anywhere else. read more

I pulled off my bumper and within the next 10 minutes was at Car Craft. They were super kind and helpful and got me out of there within 30 minutes! The cost was nothing and my bumper was put on securely. Will definitely go back for any other car problems! read more

From the very time I spoke to "Steve" the owner I got bad vibes. During our conversations back and forth he kept referring to me as "college kid" even though I am almost 40 years old. When I brought my wife in he kept referring to her as my "daughter" in the shop and on the phone since she is and does look younger than me but I corrected him many times saying that was my wife. Anyways back to more serious concerns...car was in the shop for 3 days and they wanted to keep it longer, at least 5 days to work on engine mount brackets. I had to argue with "Steve" that I needed my car back sooner than 5 days or whatever ridiculous time frame they gave me but it was at least 5 days. The shop had originally told me they only needed it 2 days but then changed their tune when "Steve" explained that they just had a bunch of cars sent to them from a high profile client and those cars need to be worked on first before they get to mine. Every time I talked to Steve the price kept going up. Final bill? Over $1300 for engine mounts ??!?! Don't bother with this place unless you like paying extra for no apparent reason, have your car sitting in their shop forever and having to deal with "Steve" and his obnoxious holier than thou attitude and condescending remarks. read more

I wish I could give these guys more than five stars. I am in the automotive industry as well and Car Craft is my go to. The entire team here is great. They have always treated me as a friend or family member and not just a dollar sign coming in the door. Joel has always been straight forward with any repairs I may need. No matter what the issue has been with my vehicles, I know that it will be fixed and the technicians are more than competent of completing anything thrown their way. These guys have saved me numerous times. Let's face it, nobody likes mechanical failures but these guys have never let me down. If you have any repair needs or maintenance needs and you live in Georgia, these guys need to be on your short list. read more

My wife and I took her car in for service and I have to say the customer service was great! Kevin was outstanding and took the time to walk us through what they found and the recommendation. The price was great and the work was done well and on time. We will definitely be back and I highly recommend them. read more

Steve Tingle, the owner of Car Craft is both professional and knowledgeable. We just recently had our Honda CRV and Mini Cooper Clubman serviced at his garage. I would highly recommend for reasonable pricing, quality work and the way he values his customers. Thumbs up! read more

2005 MB for a vibration in the drivetrain and a loose gas pedal. $250 dollars later and stated could not find the vibration and still have a loose gas pedal....not to mention extra 3% for using a credit card? Keep Moving.. read more

Steve Tingle's honesty and integrity are unquestionable . I have been using Steve and his great employee's at Car Craft for years. Professional , great service , and great expertise. Folks are always looking for the mechanic or shop they can trust, Car Craft (Steve Tingle) is it! Mark Childs read more

Recently I had two issues that Car Craft helped me with, I have a Land Rover Discovery that needed a new master cylinder and a new power steering pump replaced. The folks at Car Craft really helped me out and I appreciated their timely turn around on the work they performed. They even helped me get the vehicles to and from my home. What I especially liked was the honest pricing they gave me for work done, they could have raked me over the coals but came in within budget and actually beat their own quote. I am the kind of customer that looks around for the right prices to maximize my dollar and these guys have my business. If you want an honest straight-shooting competent mechanic shop with competitive shop cost/pricing that wont drain your wallet for services these are the guys for you. I was also impressed that they had knowledge of my vehicle which was hard to find in the Clarke County area. That is the kind of service and expertise I was happy to find! C. Scott read more

I've been using this garage for about 20 years now, but my latest experience with them has left me feeling a bit disconcerted. My wife's Kia Soul was making one of those really bad, expensive-sounding noises so I told her to take it in and get it checked out. Car Craft diagnosed a worn out right front wheel bearing and quoted $300+/- $25 to replace it. When my wife goes to pick it up, she is hit with a bill -$675 instead with no call for approval to go above and beyond the quoted amount. I do mechanical work myself (not automotive) and I know you can't always know in advance exactly what you are getting into until you tear an assembly down sometimes, but I do think a call for approval of the addition expenditure would have been in order here. read more

I just moved to Athens and almost immediately experienced trouble with my Audi A4. My best friend has a repair shop in my hometown and so I've been lucky to have a trusting and good relationship with my auto mechanic. I was nervous to bring the car anywhere else but I was stuck and needed a tow and quick fix in Athens. I called Five Star Automotive at the recommendation of a few friends and they recommended Joel at Car Craft for my German car. Joel and the rest of Car Craft staff were really communicative about my issues, gave me a courtesy ride to work, and towed my vehicle to their shop for a better price than any towing company. They kept my car overnight, fixed it by mid-afternoon the following day, and maintained the original quoted price which was really important to me as I'd just incurred a lot of moving expenses, etc. and was experiencing some unexpected financial hardships. Joel, his fellow workers, and the new owner were professional, patient, and kind when regarding all of my insistent questioning about the vehicle issues and time-frame for fixing it. I'm relieved to have found my new mechanic in Athens and I HIGHLY recommend them for foreign car repair! read more