Finally got my eyes checked last week with Dr. Allyson Tang! The experience at this clinic is…read moreincredible - Dr. Tang is professional, very thorough with the eye examination, great at explaining, truly cares about her patients and wants the best for them. She is very patient and has a cheerful personality which puts a BIG smile on my face during my visit :) I felt very at ease in her hands. Staff was very friendly, helpful, and knowledgeable - overall, a very pleasant experience, thank you :) During the comprehensive eye examination, I got my pupils dilated. Be sure to bring a pair of sunglasses with you if you're driving - you will be sensitive to lights! Or you can purchase a fashionable pair in their dispensary. The clinic carries a great selection of brand name eyewear and sunglasses! We also did something called Optomap wide-field retinal scan, which carefully and thoroughly checks the inside of the eye for any hidden eye diseases, monitors suspicious areas and changes from year to year, and confirms that everything is healthy! During the visit, I also learned that Dr. Tang specializes in contact lens wear, LASIK consultation, and Ortho-K (AOK) overnight corrective contact lens for myopia control in children. You can also make an appointment online anytime using their real-time schedule - very convenient and easy to use. Thank you Dr. Tang for making sure my eyes are healthy and for giving me advise on how to maintain/improve my current eye health and vision with your expertise. Highly recommend Dr. Allyson Tang as your family optometrist!

Full disclosure, I was not a paying customer during my visit to Dr. Allyson Tangs location,…read morehowever, I did go in with some questions regarding a recently purchased pair of glasses from another store and my experience was so exceptional I can safely say that when it comes time to change over to my next pair of glasses I'm coming back here. I went to a trendy DT Toronto spot for my glasses and while the styles were great and the service was thorough, there was a disconnect with me having to go somewhere else to get my eyes tested before choosing my frames and lenses - a Wal-mart no less. I walked in and wanted to ask about the headaches I'd been having since getting my new glasses and Dr. Allyson took my glasses and ran them under a special machine to examine exactly what my prescription was and what they were comprised of. Thankfully everything checked out and Dr. A explained that because this was a slightly stronger prescription than I was used to that headaches were normal and to be expected. While I was happy with the individual service I received from both the Wal-mart optometrist and the store I purchased my glasses at, I think in future I would prefer to visit Dr. Allyson so I know that every part of my experience is in-house at one location. Check her out!

Beware if you value your time, they triple book appointments for the same time. I had a 11am…read moreappointment and there were two other people waiting at the same time. By 11:30 one person was done and I would still need to waiting another 30 minutes. I wish they just told me my appointment was for noon. This is exasperated given there is no free parking - their website notes to go into the building behind them and look for Commercial Tenant parking signs, there is no such thing. There is parking for BMO customers, visitors to the building and authorized personnel, no commercial tenant ones. I appreciate they want to keep the doctor's busy, but at the expense of customers wasting time when they need to pay is poor service.

Appointment scheduled for 10 am. Arrived early. Office closed. 10:05 owner arrives and lets the…read morestaff and me in. Waited for 20 minutes while they 'opened' up and the owner climbed a ladder of to install new light rods. Reception/staff, was on phone apparently checking with OHIP re my card number - I'd been there a couple of times before for checkups - computer? are Wished her a good day as I walked out. Would not recommend. Business practices are poor.

Customer service here is awful. My son was sick due to the glasses they prescribed, and when I…read morecalled to ask for help, they gave me the run-around. Totally unbelievable. I even emailed the owner to ask for help, and I never heard back. I had to fight to talk with the doctor who did the original prescription. She finally agreed to order a new pair of glasses. I asked for them to be rushed because of the special circumstance, and she assured me they would be, but now they're telling me they'll be ready on day 8 after I ordered them. I'm sure they won't be ready. They kept telling me the original pair would be ready on a certain day and they weren't. They lie to you to appease you. They never return messages. I had to call so many times after leaving a message or being told someone would call me back. I regret ever having gone there.

Horrible customer service, and incompetent people. Do not buy your glasses here. Go literally…read moreanywhere else.

It was right decision for me to do the eye exam and get new glasses from Vaughan Optometry. Dr…read more Wong is very knowledgeable, friendly and patient, which is important for us seniors. She uses modern equipment for diagnostics and vision examination. The progressive glasses I've got are of top quality and very competitively priced. I've got my vision like 50 years ago!

My wife & I both wear glasses & we were having trouble finding what we considered a quality…read moreOptometrist. That is until we walked into Finch Optometry. The people from the receptionist to the eye doctor were professional and extremely pleasant. When it came time to pick out our glasses we had the extreme pleasure of working with Lina. She is highly accommodating & will always go the extra mile to help you pick out the perfect glasses. We have been back a few times for slight adjustments & always ask for Lina. John & Mel

Came here today. Was seen right away. It was my first time seeing an eye doctor so i was nervous…read morebut hands down to this team!Doctor Stephens and her associates were very accommodating and very nice! I love the staff! Thank you guys for the wonderful experience!

I visited Dr. Permack a month ago for my annual eye exam after hearing positive reviews from…read morefriends about his services. I was in the market for a new optometrist after moving here a couple years ago, so took my friends up on their review and decided to book an appointment. Dr. Permack was extremely kind, patient, and attentive. He took the time to run a number of tests on my eyes and make sure I was completely satisfied with the final prescription he prescribed. I also really appreciated that Dr. Permack paid attention to my family's ocular history and ensured that he ran a cornea mapping exam with some fancy new equipment he had! What most impressed me with Dr. Permack was that he was able to teach me how to put in contact lens and found me a type that I really liked. I've been resisting contacts for years now, and was so surprised when he was able to give me a pair of contacts that I could barely feel and actually could see through! All in all, I would recommend Dr. Permack without hesitation. If you're looking for a talented, conscientious optometrist, make sure to give him a call. Bonus points: Dr. Permack has these hilarious test 'glasses' that you can put on that let you test the prescription he recommends. Ask him to try them on and you'll see what I'm talking about.

If you enjoy knowledgable and friendly service, Dr. Permack is your guy! I went to Dr. Permack for…read morean appointment and had a stress-free experience, due to his intelligence and great attitude. Dr. Permack is extremely caring and honest, with his patients, based on my experience. He advised me that I could use glasses, but told me it wasn't completely necessary, due to my line of work. Dr. Permack was able to confidently answer all my questions and gave me good peace of mind. I would highly recommend Dr. Permack for your next eye appointment!

I was very pleased with the service. From the moment I walked in the staff were polite and helpful…read more They were able to resolve my problem quickly. I will definitely tell my friends, family members and colleagues to consider buying prescription glasses here.

Too bad I can't give no stars I went to this optometrist…read moreApril 9 2024. Dr. Christine Chen was great When I went to purchase my glasses even though the guy Sean had my script in front of him. he didn't get the order correct. I was told I have the begining's of cataracts and should always wear sunglasses outside but he didn't offer me the option of darkening glasses. I told them I spend at least 12 hours in front of a computer and he didn't even ask about the blue screen protector. I called back yesterday at 5:05 pm and I know they close at 5 . I left 2 messages not to place the order that I wanted it cancelled. All I can use the glasses they sold me for is reading books. I have 6 pairs of reading glasses I got from costco that cost 20 not $300 for reading books, and who reads paper books anymore anyway with Kinder and Audible.. Also the sign on the wall says glasses 169 with lenses and coating which is what I asked for. Instead I will be getting a pair of frames and lenses with NO coating for $300.95. I do not recommend getting glasses here. this is a low income neighborhood. These people look like they are just after money. The other girl Allison stopped helping us so she could serve someone else with insurance who was looking at more expensive glasses. I called again today to ask to stop the order and they said it was already sent. The girl on the phone Barbara wouldn't give me the phone number so I could call the company to cancel. I just paid $300 for a pair of reading glasses. I am going to call VISA and see if they will stop payment on this order. I also asked since I do have two pairs of designer frames one Marc Jacobs and one Alfred Sung if I could just give in those and have the lenses replaced, the frames are in great condition. Sean gave me a hard time about that but Dr. Chen said it would be no problem. Sean said I could do that after the glasses order came in. AGAIN this is a low income neighborhood, and I don't have insurance, I don't think this company is her to help people at all, the reviews I have read are terrible- taking people's money and not providing the service . I will never go to a FYI clinic again and will recommend everyone that asks not to go either. I wasn't even given a copy of my script for the option of going elsewhere. It cost me $165 for the exam which previously cost $80.00 and now if I want a new script to see someone else I am going to have to go back to a different Dr.

I have now been back here on multiple occasions. Purchased two pairs of glasses for my mom in the…read moresummer and my husband and I just ordered new glasses in December. They were ready in a week and we are so happy! I have to say the best part is that the staff here is so honest, they don't try to sell you the most expensive pair of glasses - they will tell you nope those aren't right for your face shape. It's so refreshing. We both found pairs we loved! Even though I live on the other side of the border now, I still come back here for glasses. That's saying a lot :)

Me and my family have been going to this place since the past 2 or so years. We all love the…read moreamazing customer service! The staff is very friendly and really take care of your needs be it new contacts or glasses. Highly recommend this place.

Excellent service and friendly staff. I got my prescription within just a few days of my…read moreappointment, and they have a wide selection of frames to choose from.

Came in to get some recently purchased glasses adjusted that I got from another optometrist. As…read morethey are "adjusting" the frame, the lady tells me that they have a sign in the front saying that if anything happens to the frame, they are not responsible. As soon as I get them back, I try them on and not only was the issue not fixed, it was now worse and they had broken the frame. Never coming back....