I was very pleased with the service. From the moment I walked in the staff were polite and helpful. They were able to resolve my problem quickly. I will definitely tell my friends, family members and colleagues to consider buying prescription glasses here. read more

Too bad I can't give no stars I went to this optometrist April 9 2024. Dr. Christine Chen was great When I went to purchase my glasses even though the guy Sean had my script in front of him. he didn't get the order correct. I was told I have the begining's of cataracts and should always wear sunglasses outside but he didn't offer me the option of darkening glasses. I told them I spend at least 12 hours in front of a computer and he didn't even ask about the blue screen protector. I called back yesterday at 5:05 pm and I know they close at 5 . I left 2 messages not to place the order that I wanted it cancelled. All I can use the glasses they sold me for is reading books. I have 6 pairs of reading glasses I got from costco that cost 20 not $300 for reading books, and who reads paper books anymore anyway with Kinder and Audible.. Also the sign on the wall says glasses 169 with lenses and coating which is what I asked for. Instead I will be getting a pair of frames and lenses with NO coating for $300.95. I do not recommend getting glasses here. this is a low income neighborhood. These people look like they are just after money. The other girl Allison stopped helping us so she could serve someone else with insurance who was looking at more expensive glasses. I called again today to ask to stop the order and they said it was already sent. The girl on the phone Barbara wouldn't give me the phone number so I could call the company to cancel. I just paid $300 for a pair of reading glasses. I am going to call VISA and see if they will stop payment on this order. I also asked since I do have two pairs of designer frames one Marc Jacobs and one Alfred Sung if I could just give in those and have the lenses replaced, the frames are in great condition. Sean gave me a hard time about that but Dr. Chen said it would be no problem. Sean said I could do that after the glasses order came in. AGAIN this is a low income neighborhood, and I don't have insurance, I don't think this company is her to help people at all, the reviews I have read are terrible- taking people's money and not providing the service . I will never go to a FYI clinic again and will recommend everyone that asks not to go either. I wasn't even given a copy of my script for the option of going elsewhere. It cost me $165 for the exam which previously cost $80.00 and now if I want a new script to see someone else I am going to have to go back to a different Dr. read more

The staff at this location is very friendly and helpful. Dr.Warren Samuel greeted me kindly, and his smile brightened my day. The waiting time was very short, and the office seemed very clean and organized. The whole checkup went by very smoothly, and I felt very comfortable with him doing my checkup. Keep up the great work. read more

Dr Warren Samuel is an excellent optometrist. I highly recommend him. He is always punctual, I've never had to wait long periods and his staff is very courteous. He has a website that allows you to purchase contacts at reasonable rates, which is great so I don't have to leave my home to purchase contacts I can just do it through his website. He's very knowledgeable and has been the best optometrist I have been to so far. read more

I always wanted to find trustworthy optometrist for my whole family and finally I found Dr.Samuel. He's very professional and his staff are very friendly. I would recommend him to everyone . read more

The worst optometrist. He has no care for the customer. All he cares about is making money. Forces you to buy from him! I hope I never experience an event like this again. read more