IMO, This place is a TOTAL JOKE. Will NEVRER do business here again. Last year I needed cash. I sold my AR-15 to them. Now I realize you don't expect to come out ahead when selling your weapon top a place but they went lower than others would have. Not to mention I did hand them many boxes of ammo which they gave a few dollars for. Now I also gave them the case, a nice speed loader, an optic and a couple other things. Those I got nothing for so I just gave it to them. Also sold them a handgun. So when I was ready to buy again I bought a used Bushmaster AR-15. I also bought another Ruger 9mm from them. So they not only made out on what I sold them and gave them free but made more sales from me. Here's the problem. Yes I bought this 9mm last Oct. 2019. It may so strange to some but I never took it out and fired it at all until yesterday at a range and taking a CPL class. 10 months later. The reason was there was a lot going on and just never had the time to take it out to the range. Then this year with the "political flu" going around you couldn't go to the range anyway. So it came down to yesterday June 2, 2020 is the 1st time it was fired. I signed up to take a CPL class. Range time came during the class. This gun fired fine about no more than 10 times. Then all of a sudden it was jamming. The casing wouldn't eject. The instructor looked at it and explained why. Defective. He tried it 6 times in a row and wouldn't eject each time. Well I called this store today explaining. Simple answer. "Call the manufacturer, nothing we can do". I said fine but I also lost my receipts on both the AR-15 and the Ruger 9mm I bought. Just in case the manufacturer need to know. Now I know I have those receipts somewhere. However I'm kind of a hoarder with receipts going back maybe 10 yrs but of course I couldn't find these. So I asked the guy if I can come in a get a copy. he tells me they don't keep them for a long time and wouldn't be able to find one. I then said, "Are you serious? Less than a year and you don't have records of a WEAPON bought less than a yr a go"? He then said let me check. he went and asked someone and he said they could but he needed to know the exact date purchased. Well if I knew the exact date that would mean I have the re3ceipt I'm asking for. What a fool. I said I could probably come within a few days. He said that wouldn't be good enough. Have to know the exact date. I told him, "You mean to tell me you can't check a coup[le days before and after the date I think? He said NO. Then he said come in but not today, come tomorrow, they are too busy. Too busy selling new firearms and too busy to help someone with a receipt. I said but if I come in you still want the exact date purchased and he said yes. So there is no sense in coming in at all. So we have a place selling firearms and their attitude is once you buy don't bother them. I bought a defective weapon and they don't care and can't even get me a receipt copy. I can go to Best Buy and get a receipt for the smallest Item bought a year ago. Needless to say I will never step foot in that store. I'm getting ready to purchase another gun for myself and my wife too. They have just lost 2 sales there. Probably close to $1000 will be spent on the 2 I'm thinking about. I will go to a far more reputable gun dealer for the new ones. A place that cares about the customer. I am sending this new defective gun to Ruger to be repaired. Called them today. Very nice helpful people at Ruger. Nothing like the ones at this store. Now I now this place don't care about losing a customer or even reviews since right now guns are flying off the shelf. At least not a dime out of my pocket and they need to know that a review on here doesn't6 do much. Word of mouth advertising is the best and the worse you can get. I will tell ANYONE I know thinking about purchasing a weapon this is not where I would suggest they go. I do have a few friends who have guns and getting ready to purchase more and they will be the 1st for me to tell them about this place. I'm also goin to check on their legal responsibility on keeping receipts. If not legally obligated to do so why wouldn't you for customer service. Especially when buying a weapon. I guess their attitude is, "Buy from us and we don't want to hear from you again unless you are buying again". read more