I just purchased my second safe from Dean Safe. The first I purchased over twenty years ago. I highly recommend this company. They are professional, knowledgeable, reliable and dependable. They have a broad selection of safes to choose from and delivery is a great experience. read more

We were looking for a trustworthy (large) safe moving company. Called Mary and got it done ! Easy to do-Scheduled with Stephanie and she sent Tanner and Anthony . Strong, professional and on time. This company was so easy to work with, I can't recommend them enough..... Thank you very much for providing this service! read more

I highly recommend this company to move your safe. Seth and his associate were outstanding and knowledgeable about their work. They took the time to make sure our safe was secured and leveled before completing the job. read more

It has been 7 years since buying the safe from Dean Safe. Their selection was excellent, with only superior manufacturers products. There have been no problems and we are fortunate to not have tested the fire proof features in the January 2025 Eaton fire. Congratulations on the move to Simi Valley and no matter where you are in Southern California it is worth the drive! read more

I am a restaurant operator and I have an Eclipse Safe which is an outdated safe. I had an urgent matter where I have to change the combination ASAP. When I called DeanSafe Ms Kelly answered, after I gave her all the information about the safe ,she could not find any answer for me due to the age of the safe but she offered to help if I can text her the picture of the pad and the lock ,which I did . Sure enough she did not forget about me . I received a text from her the following day with instructions how to change the combination in my safe . I was super happy. I'm in the service industry and people like Ms Kelly are very hard to find . I really appreciated her going beyond the call of duty and resolving my issue. Thank you. Mustapha. read more

This is a great company--all through the process. From Sales (Nick) to Scheduling (Estephanie) to Delivery/Installation (Seth and Chris) to the Product, itself (Liberty Centurion 24) I couldn't be happier. Thanks to all! Dan read more

I purchased a safe with this shop via Amazon at the end of February, but because I'm a goof, I didn't know there was a message center where I could receive messages from a business. I also didn't know vendors are restricted by Amazon as to how they can contact customers...this is not great because it ended up that the safe was returned by the shipping company back to the store in Simi Valley. Luckily after some running around trying to find out what happened and that apparently I'm the weakest link, I was able to get the safe reshipped at no extra cost to me. And then...I was scheduling delivery and the wonderful lady who was helping me at Daylight Transport mentioned that the safe was 300# (!!) and I basically freaked. They don't offer white glove service so basically, I'd have to lug the thing into my house, which is on the second floor of an apartment building with no elevator (some of us still live in units that are affordable lol). She suggests I contact Dean Safe to see if they have a service available. So, I call Dean Safe and after explaining that I've only competed in strong man competitions in my dreams, Amir, a very friendly chap, said that they do have a service, I'd just have to pay extra. I told him, "no worries", but that I'd have to contact the delivery company to return the safe yet again. Amir didn't realize that the safe was already in transit. Yikes! It seems we were in a bit of a jam, but Amir told me that he'd put his head together with a colleague to see if they could find a solution. I waited for a bit, but had to catch a class and they don't get reception at school. Anyway, I call back Tuesday and Amir explains the options to me, which are basically, "you should have hit the gym harder for the past five years" or "do you even lift?" Kidding. Even though I was pretty frustrated at this point, Amir suggested I could rent an appliance dolly at a local Home Depot and hire a couple of real men (my phrasing, not his). I'm pretty sure even even looked up the info while we were chatting to confirm (awesome sauce!). And he also mentioned that the safe actually weighed 230#. Still a little frustrated, but with at least one viable option in front of me, I rented said dolly this morning and I thought...I weigh about that much and I was just able to complete a few pull-ups back to back. Why not give it a shot solo and if I really can't do it, I can always go back to HD and pick up a helper or two. Well, the driver was gracious enough to help me with the safe off the street and up to our walkway and I figured, "what the heck" and gave it a shot. Nailed it! I would say that there is something to be desired from this transaction. I think the best bet is to order from this store directly because you will get more hands on service at a more reasonable price. I would have paid more for the white glove service, but it would have saved all this running around. I also really appreciate Amir, who was so helpful and patient with my bonehead. I think that Dean Safe would probably be better off selling their safes directly and finding better avenues than Amazon to market because that is the one major factor (aside from myself) that made this experience less than 100%. Thank you again, guys and I'll definitely use and recommend you! read more

Dean Safe Simi Valley - Safe Stores Near Me - Simi Valley, California

Cannot recommend. Sent my questions to them using their contact form on their website. I sent my questions on June 30, 2024 using one form for some questions and another form for other questions. These are the exact word for word questions I sent: HORNADY FIREPROOF KEYPAD SAFE 95407 - Greetings: Your website page description states 49 lbs. The owners manual posted. (last page at the bottom on the right) states 62 lbs. Which is correct? Please advise. Thanks. Used Safes Greetings, My 2nd message to you sent today, so if you want to combine your responses if easier for you, it's ok with me. 1.) I realize there's always a first time, and when you have used safes is likely unpredictable but when you do offer them, if you were to guess, how rare is it that you may offer used 1 hr fire protection safes weighing less than 125 lbs, for sale on the website? (I live out of state so no in person visits are possible) 2.) If I were to check your website for used safes fitting my criteria, any way for you to guess when best I should check in any given year? 3.) Is it at all possible, for you to contact me when a used safe fitting my criteria hits (or is about to hit) your website? Thanks very much. No response at all. ZERO. I don't know why. (These are reasonable questions, right? Are they hard to understand? No, right?) Was it laziness? Was it incompetence? Do they just say they provide customer support but not really? Very importantly, after a purchase, would they ignore my request for assistance with a warranty issue or if the safe was malfunctioning or if there was a shipping issue? With so many other Safe companies out there to choose from, is this poor experience of mine enough of a reason to buy elsewhere? What do you, (the reader) think? read more

Dropped in to see Kelly a few months back. She quickly answered our questions clearly explaining the pro's and con's of their numerous offerings. She provided contacts for post-tension slab cable detection so that we could safely anchor to our slab. The guys came out, quickly marked off the areas so that the safe could be delivered and installed. The installers came on-time and quickly but carefully setup the safe, exactly as we 'd asked. They answered all of our questions, showed us how to set the codes and cleaned up all installation materials. End-to-end could not have asked for more, excellent! read more

To the crew at Dean Safe Just under a year ago we purchased a safe from this company. Top notch service and truly pleased with our selection and service. I should have left my review a year but now it's time to truly show how well this company is. I had an issue with a door lock and a tech came out to address and fix it about 4 months ago. After 3 months it happened again which was beyond shocking to all involved. Amsec tech and Mary worked together for a solution and I suggested I wanted it replaced by Amsec. Ley's just say after explaining my issues and concerns and mentioning the cost of a locksmith to address would probably be less or same as a replacement and install, Amec safe agreed to a replacement. After all parties agreed, Mary and Amsec worked together in harmony to replace the safe because they wanted to see the issue and the install team was truly amazing. Our wood floors protected at all times, they cleaned up and even went above and beyond to make sure we are happy. Pricing on the safe was great but everyone know service cannot be measured when you buy a safe. It's after the purchase when you can truly see the colors of Dean Safe. Mary communicated everything to us and the follow up to make sure it was installed and the replacement is now working like it should be. Amsec did the right thing by taking action to not just fix it again but replaced it and gave us a new warranty. Beyond happy and I don't believe we will have an issue since I think they said 1 in a 1000 is the error rate. I can accept when things go wrong as nothing is perfect in our world. But when it does, the company did the right thing by taking responsibility and that is how you know that price is not everything. Service today is priceless and I give 10 stars for the entire team. Thank you again for all you have done for us. Anyone looking must consider them because I now know I made the right decision when we purchased it. Sincerely Steve read more

Great selection, friendly service and very patient as I considered all of my options. Easy delivery experience and quality product

When it comes to being helpful and knowledgeable there isn't a better company out there for safes. Great staff and always ready to help. Ask for Mary she's helped me several times now and always a great experience and competitive pricing. They have a huge selection of inventory on the floor to help make a better decision read more

Customer service was great, Mary was so nice. But it didn't end so well. Dean Safe is expensive and over priced. They claim the Liberty Fatboy JR. extreme safe is $3,899 but they have it for $3,149. But other retailers and even the Liberty website has the safe at $2,799. I asked them to price patch and they said yes. Which was good. DS website had in home delivery at $150 but they were charging me $324. They lowered the price on the safe to its original MRSP but increased the delivery fee. So much for savings. Liberty had a 10% additional savings and free curbside delivery. I mentioned it to DS and they did will validate it but delivery fee went up to $350 and told me I wouldn't be able to get the Liberty rebate offer that is going on. In the end, I ended up at MODLOCK in Pasadena. Frank, the owner, was great, gave me all the discounts Liberty offered plus the rebate. Do not waste your time with Dean Safe. If you do, Do your research on pricing on offers for the safe you want. read more

Great price with same day shipping and OUTSTANDING customer service. Thank you Kelly!

Kelly and Mary give great service! I purchased a safe from them years ago and have used them several times since then. They are always easy to work with and very knowledgeable. Highly recommended! read more

What a great experience we had at Dean Safe in Simi Valley! We would HIGHLY recommend Dean Safe for your large or small safe purchase. After doing some research online, it was nice to go "kick some tires" at the store. They had a good selection. But more importantly, we were greeted and taken care of by Mary. She was very knowledgeable, professional, polite, and patient. The transaction was easy, the delivery on time, and we are so happy with our purchase. read more

I ordered a safe from these folks. Paid an extra amount to have FedEx deliver to a location inside my home as it was quite heavy. Received an additional bill for 135.00 from FedEx after delivery. I called FedEx, was told to contact an email address, the usual runaround. I called Dean Safe, explained the problem, and Kelly treated me with courtesy and promptness. Problem resolved. She's an asset to the company and the product itself was very well made and satisfactory. Kudos to Kelly and Dean Safe. In these days of diminishing customer service, she and the company are five star and well earned! I don't write many reviews but to Dean Safe and Kelly, thank you. Excellent organization! read more

Great new location, much larger show room. Mary was nice and helpful. Answered all our questions.

Buying a safe is not a trivial decision. Due to their weight, the space they take up and the importance of their function it's a commitment one makes. I looked and looked online, and at big box stores, and finally decided to make my way to Simi to Dean Safe, where I could selection, quality, and most importantly expertise. Mary helped me choose carefully and I'm glad she did. She really knows her stuff! Thank you. read more

Patrick and Ryan both helped me through the decision process and the actual purchasing, upgrading and shipping of my safe and I must say that they were both exemplary and highly professional while also being very down to earth and easy to communicate with. I had a very positive buying experience and would not think of going anywhere else to purchase another safe. Thanks guys! read more

A friend of mine referred me to Dean Safe. I didn't really know what I was looking for and they were awesome. Pat walked me through many different kinds of safes. He helped me to think through scenarios in order to pick out exactly what I needed. He probably spent two hours with me. That week, two really nice guys delivered my safe and bolted it into the ground. I felt very safe with them in my home and they were super helpful in setting it up. When I was setting up my second safe, I had issues. I tried to call the safe company, but due to the virus, they were not taking calls. Pat got right on it and my issues got resolved. Thank you Pat for being so kind and patient with me. You went above and beyond and that is why I am writing this review. I highly recommend them and ask for Pat when you go. He is awesome! read more

I have been looking for a safe the last few months. I really wanted a safe made in the USA. A buddy told me about a place in Simi Valley called Dean Safe, so I gave them a call. I spoke with Pat and he was great!! He took the time to answer all my questions and left me feeling very confident about what I wanted to purchase. Went to the store a few days later and purchased a Liberty Colonial 30. We worked with Mary at the store and again, she gave us excellent customer service and answered all of our questions. Well, today was delivery day!! The guys showed up, Ryan and the other delivery person were excellent!! They put the safe exactly where I wanted it and leveled it to perfection!! Very happy with my purchase and HIGHLY recommend Dean Safe if you are in the market. read more

I purchased a safe months ago from Dean's Safes and received excellent customer service inside the store and the install crew was professional and did great work. I called this week to have the safe moved and I only had a window of a few days to complete the job. Dean's Safes was able to schedule the job within 2 days and gave me an install time from 9am to 12pm. The install crew arrived before 10am and did exceptional work! The guys were professional, polite and made sure I was completely satisfied with their work. If you are in the market for a safe I absolutely recommend Dean's Safes and have them install it for you also!!! Thanks Dean's. read more

We looked for safes at big box and home improvement stores before going to Dean Safe. So glad we did that because their knowledge is exceptional and their products speak for themselves. Susan and Mary were both exceedingly helpful and communicative. There delivery personnel were very good and quite careful not to damage our walls, floors or doorways. We could not be happier. read more

Just had a safe moved to our new house, and want to share the good experience. From the quote, to pick, through delivery, the people at Dean Safe in Simi were courteous, prompt, and delivered on their quote. Moving a large safe is not an easy task, but Chris and Graham were careful and made sure that we were happy with the delivery. Thanks to you all! Mike Porter Ranch, CA read more

A big "Thank You - Job Well Done" shout out to Mary, Graham and Jaime for a professional and personable experience buying and having delivered my second "Dean" safe. These are the people you want to buy your next safe from. They made it all so easy, using all their experience to help me make the right choice and deliver it to my home on time. Mary and Graham kept me informed along the way and as you can tell I couldn't be happier. I wish all businesses were like this one. Tusen Tak! read more

I don't really put too many reviews but I have to say that Mary from Dean Safe in Simi Valley has an awesome customer service. She is very pleasant to talk to and very knowledgeable. You can actually feel that she is just not there to make a sale but to actually help and educate you based on your safe needs. I highly recommend ordering from dean safe for their quality safes and helpful staff. Im very excited for my new safe and will update my review based on my experience with their delivery service. Thanks again Mary! read more

Great service. Mary was very helpful and informative. Delivery team was great and I'm happy with my safe. Thank you

All personal is professional and they help to chose the box that is going to work best for you

Liberty Safe Company recommended this dealer and said it was one of their best dealers in the country. I visited with Mary and found her extremely knowledgeable, friendly, customer-focused and able to handle a multitude of things at the same time ... answering ringing phones, customers in the store and my questions. Highly impressed with Mary and Dean Safe! read more

I buy everything over the internet. Every once in awhile you get something that has a problem & in the back of your mind you think "this is gonna suck". I received a 75lb Gun Vault from Dean Safe Co, the packaging was fine and after a couple of days I got ready to install it. When I opened the box, DAMAGE. In the back of my mind "THIS IS GONNA SUCK". NOT SO FAST!!!!! I sent off a few pictures & within 1 hour I had a phone call from Maggie: "I'm sorry for the inconvenience a replacement will be dropped shipped to you in 2 or 3 days". I received the replacement today WITHOUT HASSLE!!! Most companys do a good job up front, it's how they handle the problems that truly make the differance. Hats off to Maggie & the Dean Safe Co. read more

I went to Dean's Safes last week, and was very impressed by the amount of safes on offer, as well as the good sales for the Post Father's Day Sale. Mary was very helpful and gave demonstrations for the safes I was interested in, even though I already had a rough idea what I wanted. For a safe, it is something that I would prefer to buy in person, so that you can examine the dimensions and see for yourself exactly what it looks like, things which you don't get in an online transaction. I bought in store and took it out myself, but overall Dean's Safes was very professional, and I would recommend them to anyone interested in getting a safe, and an alternative to rolling the dice on an online purchase. Very Impressed! read more

Before I went to Dean's Safe Company I thought all safes were created equal. Turns out I was way off. After I walked in and saw the amounts of safes and price ranges, I realized that this would be a more complicated purchase than I thought. Luckily for me Mary was there to greet me in the show room and was as knowledgeable as one person could possibly be. She made the entire process of discerning which safe was the right one for me as easy as possible. I realized how just because something is called a safe, it doesn't mean that everything in there is actually safe. Not only did I leave with an education on how safes are made, their options, actual safety factor, and various other points, I most importantly felt good about my purchasing decision. So much in fact I ended up buying 3 safes. The delivery of the safes was top notch. I was worried that they would have problems bringing these safes up stairs without damaging things. This was far from the case. Their delivery guy, Brandon, was first rate. I was amazed at how easily and carefully he was able to get the safes to the proper locations. I would highly recommend this place to anyone who is considering buying a safe and wants more value for the money. They have safes that are significantly better than big store brands for the same money or less. read more

I recently bought a safe and had it delivered and installed. The pricing was better than other places that I looked at online. The two different ladies that I spoke to in the office were very helpful. But the delivery service was STELLAR. Tanner & Sean were quick, efficient and still very friendly. I recommend anyone who buys a safe to have it delivered and installed by professionals. read more

Unfortunately I recently did not have a good experience at Dean safe Simi Valley. I called and spoke to a Moses and he told me to send him photos of my safe as I needed to move it from one garage area to another garage area. I sent numerous emails as he requested and never Received a courtesy response. I am now hiring Jims Moving-Gun Safe Simi Valley inseam me to move my safe and then move it back once the epoxy floors are dry. Very disappointed read more

Just an overall pleasurable experience purchasing a new safe from Dean Safe Co. Susan provided even better service than I could have possibly expected. The installers arrived on time and completed a quick and trouble free installation. They also gave me instructions which were easy to understand. I will never go another company for my security needs. Thank you Susan and Dean Safe. You guys rock! read more

Great service...very helpful on all aspects of the how to do or why this or that...the two young men who delivered and installed the safe were clean, polite, and even helped us learn how to change a battery on another older safe that was not their company's safe. The whole experience was non stressful and helpful. I would recommend this company to anyone. read more

Paul and Kit delivered and set our safe, no problems! They were so fast at their jobs, I nearly didn't make it home in time. I am more than satisfied with the safe, but the customer service we received by the ladies at the Ventura County Fair and Paul and Kit were top notch. I will defiantly recommend Dean Safes. read more

I needed a small CA-DOJ approved gun storage box and Dean Safe had the one I wanted. A GunVault 1000D with the programmable keypad and it was much less than anywhere else. I called to make sure they had it in stock and Mary not only confirmed, but held it until I got over there later that afternoon. She was very nice, went over the features and had me on my way in no time at all. Very customer service oriented. Thanks again Mary! read more

Very helpful, will use again on my next safe purchase. I saw their displays at the Ventura gun show and chose a safe, later I saw something else I liked more. Susan was able to accommodate my change request and once the safe arrived from Hollan they delivered it and all is well. Very happy with my purchase and with the service! read more