I had Frankie Campbell as my salesman. He was polite, funny and very accommodating. I only gave…read morefour stars because there was mix up on personal information. The auto I purchase is well maintained and is everything I expected after my initial test drive at the dealership. I have a friend who purchased an auto from K&R 6 years ago and she has had no issues ,outside of general maintenance the car has been great.

I bought a car and within the first 12 hours that I owned it, there was an error light on. It ended…read moreup being a $4,000.00 part that needs to be replaced and K&R is refusing to cover the cost, even though we have proof from Ford that this error was present for MONTHS before I bought the car. I am so distraught over this!!! Do NOT buy a car from these people! I now have no car and need to come up with $4,000.00 to fix it. I have contacted the attorney general and a lawyer to see what can be done but I will devote my life now to making sure that no one else has to go through this. K&R NEEDS TO MAKE THIS RIGHT!!! They knew this car needed a $4000.00 part and sold it to me without disclosing!!!

Excellent service. Excellent communication. Loaner car…read moreavailable. Convenient location.

Angie was very friendly and welcoming. She listened to what I needed, what I was able to afford and…read moredidn't pressure me at anytime. She had the vehicle I was interested in ready and made every effort to make the whole process easy. Angie was awesome! I left feeling confident I had purchased from the right dealership. The finance department was great too. From start to end the best experience I've had purchasing a car. I would recommend them every time.

Dave was absolutely awesome, made me feel like family. Got a steal on awesome ride and was a…read moreseamless process. 100% recommend stopping by and ask to speak to Dave. THANKSSSS!

It is refreshing to find an HONEST car salesman!! Dave did an excellent job! Great car, great…read moredeal, great people! Thank you Dave for making this process so easy :)

I miss this dude. I've watched this guy countless times help everyone from his friends to…read morestrangers. He used to help just about anybody he could to earn some extra cash. He definitely got me out of a few binds throughout the years he was in Auburn with my rides, but he also helped me start my first business with some incredible guidance. That shop was always a happening place to be. We miss you dude. Come back.

Purchased a 2008 KIA, paid top dollar for it. Found several defects that were safety issues…read moreincluding rear brakes and front struts. Somehow he got it inspected illegally(?) but I still insisted he fix these issues. Instead of having mechanic do it he told me he fixed it himself at home. All he did was clean them and made them shiny-rear brakes haven't worked in a long time and the struts that he replaced he also just cleaned. 1600 dollars later we finally got it inspected the following year. Had to use a different mechanic even though he said his mechanic will fix it for half the labor-30 usd an hour. Problem is the mechanic left and we were stuck taking it to another mechanic. I took the Automotive Dreams sticker off and threw it away. I feel used and cheep-used to consider myself car savvy but not anymore after getting duped in this KIA.

Bought a jeep from them in SEPT. Did not get title squared away until FEB 10th They refused to…read moreanswer calls, had to get the Maine Attorney involved, after getting a Maine dectective and several calls form the Fl. Motor vehicle dept involved, they filled out the proper paper work. Stay away. Bought jeep and could not reg. it for 6 months. Drive right on buy this dealership. Pass the word !!!!

Bought my truck with just over 80,000, (just voiding their extended warranty that goes until…read more80,000), for around $26,000 listed price. (Under 100 miles over 80,000) Timing chain went on truck within 2 months. IWE system started being noisey within a month and half. Still isn't right after the dealer has looked at it 3 times. And when I called and asked if they could just hook me up with a mechanic that could get in sooner than the dealer, (I literally stated I don't expect them to do a thing for me as I'm outside their warranty), I got "what do you expect us to do for you". Did end up calling his mechanic who basically told me their first apt availability was a month out. I would say "Buy with confidence" anywhere else and I truly hope this helps someone in the future when looking at their motto.

Ive bought 3 vehicles from these guys and thought for sure I'd be a lifelong client, the owner…read moreseems to be a great guy, the salesman Dan seems to be a great guy, but I'm at a loss here. The vehicle I bought is a 2018 Audi SQ5 for over $40,000 it was my dream vehicle and the owner actually got involved in helping me get in the vehicle. Super props to him. Shortly after I got it home I noticed a pulsing vibration through the floorboards while going straight and more aggressively when I turn right. Nothing happens when turning left. I thought it was nothing, maybe needed the tires balanced, so I had that done with no effect to the vibration. I notified Lake City of my problem then, maybe 1 at the most two weeks into my ownership of the vehicle. I brought it to multiple garages including an Audi dealership for diagnosis. Everyone kept saying wheel bearing (which would be odd having a wheel bearing go at such low milage 64k) so I wound up having the rear left replaced twice and the front right replaced once. I also had the tires replaced and a rear axel replaced. Lake City assisted with I think two of the 3 bearing replacements. None of these repairs had any effect on the condition of the vehicle. Eventually expert staff at the Audi dealership got involved and gave me a correct diagnosis, the issue is the transmission in the front differential area. I spoke to a transmission specialist, described the symptoms and he seconded the diagnosis, transmission specifically the front differential bearing. Now I'm putting a transmission in it for $4700 not even a year into owning it. Pretty awesome. This is 2 out of 3 cars that have had costly major issues within the first year of owning.

Sold me a car that smelt of animal urine and and with an engine light on that I found out about…read morejust 2 days of owning it. Told me they won't honor the 90 day/ 3000 warranty because it wasn't the engine it was a wiring harness cable that's was chewed. Thanks Lee for wasting 3 hours of my day just so you could figure out how to screw me. Update: pet urine smell turned out to be mice infestation, traces found in engine, center console, behind panels in spare tire compartment and in rear bumper. They sold me this car with clear signs. I wish I knew then what I know now. Do yourself a favor and steer clear of this dealership! They are negligent!

I purchased a brand new 2025 Jeep Willy Wrangler from Lee Auto in Auburn. After removing the rear…read morewindows, I discovered a large chip hidden under the window frame. The dealership said they would try to repair it under warranty, but when the warranty wouldn't cover it, they simply sent me a quote from their collision center instead of taking responsibility. In my opinion, this showed poor business ethics. Instead of taking responsibility for the damage, they shifted the repair cost to me. A brand new vehicle shouldn't leave the lot with hidden damage that the dealer won't stand behind. I won't be doing business with them again and I can't recommend their business to the public.