Bought my truck with just over 80,000, (just voiding their extended warranty that goes until…read more80,000), for around $26,000 listed price. (Under 100 miles over 80,000) Timing chain went on truck within 2 months. IWE system started being noisey within a month and half. Still isn't right after the dealer has looked at it 3 times. And when I called and asked if they could just hook me up with a mechanic that could get in sooner than the dealer, (I literally stated I don't expect them to do a thing for me as I'm outside their warranty), I got "what do you expect us to do for you". Did end up calling his mechanic who basically told me their first apt availability was a month out. I would say "Buy with confidence" anywhere else and I truly hope this helps someone in the future when looking at their motto.

Ive bought 3 vehicles from these guys and thought for sure I'd be a lifelong client, the owner…read moreseems to be a great guy, the salesman Dan seems to be a great guy, but I'm at a loss here. The vehicle I bought is a 2018 Audi SQ5 for over $40,000 it was my dream vehicle and the owner actually got involved in helping me get in the vehicle. Super props to him. Shortly after I got it home I noticed a pulsing vibration through the floorboards while going straight and more aggressively when I turn right. Nothing happens when turning left. I thought it was nothing, maybe needed the tires balanced, so I had that done with no effect to the vibration. I notified Lake City of my problem then, maybe 1 at the most two weeks into my ownership of the vehicle. I brought it to multiple garages including an Audi dealership for diagnosis. Everyone kept saying wheel bearing (which would be odd having a wheel bearing go at such low milage 64k) so I wound up having the rear left replaced twice and the front right replaced once. I also had the tires replaced and a rear axel replaced. Lake City assisted with I think two of the 3 bearing replacements. None of these repairs had any effect on the condition of the vehicle. Eventually expert staff at the Audi dealership got involved and gave me a correct diagnosis, the issue is the transmission in the front differential area. I spoke to a transmission specialist, described the symptoms and he seconded the diagnosis, transmission specifically the front differential bearing. Now I'm putting a transmission in it for $4700 not even a year into owning it. Pretty awesome. This is 2 out of 3 cars that have had costly major issues within the first year of owning.

Beware! Made a deal to buy camper he advertised and he sold it out from under me after he agreed…read moreto sell it to us.

2007 TOYOTA PRIUS (Jacks Auto Mart - Lewiston, ME), $14000 was the best second hand car deal among…read more30 dealers I have visited. As for Cadillac CTS, Bill Dodge seemed to have better discount rate from MSRP than O'Connor. As for Toyota Prius, Charlie's Toyota in Augusta has many of new Toyota Prius, Toyota Lee in Brunswick has more used Prius than anywhere else. Smart Questions to Ask the Dealer Don't be afraid to ask questions! Not only will asking smart questions ensure you get a great deal, it will enable dealers to find the car you want! * Which trim level are you quoting a price for? * Do you have additional available trims? What is the difference in pricing between the trims? * What color is the vehicle? * What additional or dealer installed options are included? * What is the cost of these additional options on top of the invoice price? * Does your pricing include Taxes and Registration fees? * Does your pricing include destination charges? * Does your pricing already account for rebates or incentives? * Are you able to lower the offer to beat competitor pricing? Track & Evaluate Dealer Offers Don't go to the dealer empty handed! Once you've found the best offer, print this page for reference. 1. Document dealer price offers below to locate the best deal for the car of your choice before visiting the dealership. 2. Remember, prices vary based on trim levels and options, use our list of Smart Questions to Ask the Dealer to ensure the price quotes you receive are for the car you want. 3. Compare each dealer offer to bottom line and suggested buy prices to see who has the best price! How to find second hand car here in Brunswick manual: Tip 1. Go to craigslist car listing by owner and dealer http://maine.craigslist.org/cta/ Narrow down make, price, and year. Our first pick: put Less than $3000, then looked for newer than year 2000 and less than 140,000 miles... Second pick: just typed Prius, and compared year, miles, and price Tip 2: Ask around and keep your eye on the used car dealer on the way to the target dealer or private owner for the test drive. We were recommended "Craft Auto" on 196 and saw cheap cars less than $3000 at "The shop" on 196 (Lisbon) Tip3: Google certified dealers and call them to find out if they sell the car (color, model, package, year) you want and price. Tip4: Find out price and availability of the car in Hawaii through craigslist and calling dealer in Hawaii. This help you to pick what kind of car you want ( considering price depreciation, premiums) I personally also checked price in Japan with Carsensor considering many scenarios. Checking price in Hawaii helped me to get more discount, when dealer was trying to give me only $4000 discount. "It is exact same price with ones in Hawaii!! I can not buy anything which is not cheaper than ones in Hawaii. New car depreciate $8000 immediately after we purchase. How can we resell the car??" Like that ....Having more information help you to get the best deal. Tip5: Price negotiation Always have the price from Kellybluebook, consumer guide. Never buy over priced. Dig more info. with Carfax and cost of owning price. Google any discount, coupons, you can find before you buy (Ex. $750 USAA member discount) Important advice from Captain: Make sure if under the car is not rusted (Typical for the car 5 year or older ) and make sure to get " under coated to prevent the rust from snow and salt". As for registration in Hawaii, while you are in Maine, will be added later.

We just bought a 2026 CR-V Sport L hybrid from Ryan at Lee Honda on 12/16/25 and it was worth the…read moredrive from the Windham area vs going to Portland. James and Ryan treated us very well during the purchase, and Sara was a very nice finance manager. The price was right, they were willing to deal, and there was no $3k dealer greed markup to start with to make you feel like you're getting a bargain when they deduct it. That's what scared me away from the Portland market, and I'm glad it did! To top it off we had to go back to get our free splash guards installed 3 days later and we were out in 45 minutes despite the salesman not being there. That tells me they have a team atmosphere that's focused on the customer. You can't ask for more than that these days! Lee is for me! Just like the commercials claim, they provide a laid back buying experience that is VERY hard to find today. Thanks Adam Lee, and team Lee, and keep it up!

I went to Lee Honda looking for a Honda civic sport hatchback and they didn't have any but told me…read morethey would do everything to try and find one and they couldn't find one but instead offered me the next model up which was incredible. Cassandra was an amazing help and answered every question I had and was so incredibly nice. She made buying my first new car an amazing experience and helped every step of the way. Cassandra was not pressuring at all and just wanted to help me get what I wanted so she was a crazy big help. Definitely recommend going to see Casandra at lee honda!

I started looking for a new bronco and Jason was amazing , the whole place was great. Jason made…read morethe whole buying experience stress free and so enjoyable would recommend him and BB to anyone!

We went in for an oil change this morning and by the end of the day we purchased a ford edge from…read moreJason. Although nothing wrong the Bronco we traded in we are very happy with the choice of getting the edge and the chance to work with Jason, he was professional, pleasant and personable. Jason answered all of our questions and assured us that if we need anything to just let him know. We will also add that the service department always takes good care of us.

I will be making a full review in a couple days.. giving them a chance to do the right thingread more

Zero stars!!! None! Spent days going back and forth with the dealership via email. Very explicit…read moreabout needing a third row seat. I was assured that it had a third row. Drove 2 hours on Halloween, missing trick or treat with my grandchildren because this was my only opportunity to get the vehicle. get to dealership and the vehicle doesn't have a third row!!! No offer to compensate our gas, no offer of a good deal on a vehicle... just sorry. 5 hours of my life for nothing and no accountability!!!

John at the Ram service desk is outstanding. He stays calm under pressure, communicates well, and…read moregenuinely looks for solutions. Not everything goes as planned--especially when parts don't arrive on time--but he understands that businesses depend on their vehicles. Instead of simply delivering bad news, he works hard to find a solution and keep things moving. That level of customer service is greatly appreciated and makes a real difference. Thank you, John, for going the extra mile!

I purchased a truck a few years ago and had great service and recently purchased a used car and had…read morea few issues with the clutch and over a few months it took to get it sorted I was always treated with respect. They fixed the initial problem and even gave me a rental car when the repair was taking a longer than expected time. thank you Darlings! The money they saved me too was extremely helpful as I had just put my beloved 16 year old dog down earlier that week. from my salesman to finance to service and everyone in between- I sincerely say Thank You!!

Moving from Colorado to Maine I was happy to find Charlie's Subaru in 2020! Trying to keep expenses…read moredown I purchased a 2016 Outback which has been great. Today January 2, 2024 was an excellent day to upgrade to a 24 Crosstrek sports model with impressive technology!! The whole experience was showcased by the outstanding service from Mark! His warm welcome and ability to guide me through the benefits of new vs used helped tremendously! This is my 2nd Charlie's purchase and surely looking forward to recommending anyone looking for a family friendly approach to car buying!! Nice work Charlie's Team!!!

Recently purchased a used Subaru at Charlie's. The sales…read morepers was new but seamed knowledgeable. We were handed off to the sales manage, this is where the deception started. After securing financing we were then handed off to the financial person. He had his own agenda, pushing the expense extended warranties. Keeping us distracted never discussed the price and deposit. Later we were bothered by this and looked over the paperwork. We found the window sticker that had never been applied to the car. It was $8000 more than the sales person told us. Actually it was the MSRP of this vehicle. When we went in to discuss this, we were told the sales person was no longer there. Also, the financial person was let go for his deceptive methods. When we asked about the difference in the price we were told used cars were often more. My research showed that the price we were told was the average for that car when we purchased it. NEVER, EVER Purchase a car from any of Charlie's franchises. I don't care how many free car washes I get it'll never make up for the money that I feel they stole from us.

Go where ever for repairs but if you want the best, go here. Honest, fair, real pro's.read more

I had two flat tires in a matter of two weeks. The second one I was on my way to see a doctor in…read moreNYC. I showed up at 7:30am. Told them my problem and within an hour I was on my way to NY. Above and beyond! Thank you Sullivan Tire!