D & H motors is one of the very few used car dealerships that are actually honest and transparent…read more If Brent and his mechanics can't fix it, they will take your vehicle to a place that will. Buying a vehicle from them is also a smooth process. My husband and I bought a 2014 VW Jetta, and it was a dream to drive! There were very few problems with it all. In fact, the only reason we got rid of it was because Volkswagen had a major vehicle recall due to the emission regulations. As a woman, I also didn't feel like my intelligence was insulted or felt taken advantage of in any way, which is always one of my biggest concerns when buying a vehicle or taking one in for repairs.

From the owner: Welcome to the D & H Motors. We are here to serve you whether you're in Augusta, Bangor, Rockland…read moreor anywhere in Maine. What makes us different? We are the only new car dealership in Maine specializing solely in the Lincoln brand as that is the only new vehicle franchise we sell. We offer Lincoln Pre-owned Certified Vehicles that meet or exceed Lincoln's 200 point inspection standards along with clean, low mileage preowned vehicles. We are a small family owned and operated dealership in Central Maine just 6 miles south of Augusta, packed full of value offering a refreshing way to do business. You will feel no pressure to make a decision, just honest, down to earth information and advice based on 62 years of experience and service. Stop by today to get more information.

I emailed Chris about a few manual vehicles they had for sale, I let him know when I would be there…read moreand he had them ready for me to test drive, I didn't feel any pressure to purchase. More like here is the vehicle, make your own assessment (Which I was very grateful for!!!) He was very knowledgeable and showed me different features on the vehicle. I called back later in the day and let him know that I did want to buy he, he was generous enough to have it delivered to the new Annex they have in Fairfield, I worked with Russel and finished purchasing it on my lunch break! Highly recommend! If you want honest communication, no pressure and great quality I would defiantly look here first!

My Kia I bought from these people is dead. After investing over $2500 in repairs to fix what they…read moresaid was already done, the engine died going the speed limit of 70mph on I 95. We nearly got in a major accident. DO NOT BUY A CAR FROM THEM!!

We had a great experience with Linscotts Auto Sales. Bought a car from his lot last summer. Fair…read moredeal. He took $500 off the price because we didn't select his 30 day warranty. However when we had muffler issues later in the summer and took it back to him, he replaced the muffler and split the cost with us. Honest, fair guy. Highly recommend.

Brought my car in and he said he was booked and he would fit it in if I could leave my car there. I…read moresaid no issue and left it there and within the week it was done. He is efficient, the car runs great and I would have thought it would have been longer.

I purchased a truck a few years ago and had great service and recently purchased a used car and had…read morea few issues with the clutch and over a few months it took to get it sorted I was always treated with respect. They fixed the initial problem and even gave me a rental car when the repair was taking a longer than expected time. thank you Darlings! The money they saved me too was extremely helpful as I had just put my beloved 16 year old dog down earlier that week. from my salesman to finance to service and everyone in between- I sincerely say Thank You!!

I bought my car here; Signed up with your financing and paid it off with zero missed payments. I…read morehave taken it here for regular service and inspection since. I am about to trade in and buy a new vehicle as this one is getting to about 100K. In March, I brought by car in for an inspection. I also asked to have the cabin air filter changed, the oil changed and a basic multipoint inspection for any impending issues. After the initial state inspection, I was told that one of the rear brake lights wasn't working. I told them to fix it. I come pick up the car and move in with my life. In mid-August someone tells me that my car is way past it's inspection sticker date.... I call Darlings and say "someone forgot to put an inspection sticker on my car." Your agent looks up the job, notes that the inspection found the brake light problem. But, there was no corrective action on the invoice. I assure the agent that I told them to fix it and it never was. They schedule for me to drop off my car for ANOTHER inspection (cause it's been beyond the legal 30 days) at a super inconvenient time...although not as inconvenient as getting pulled over and getting a ticket. I am now told I have to pay hundreds of dollars for a ball joint and the brake light seemed to magically fix itself. I talked to three agents so far. All of them refuse to believe anything but the lack-of-information in the invoice. I assure them that I asked to have the brake light fixed when they called to inform me (pretty standard stuff). The only response I get is for them to re-explain the 30 day window for state inspections.... Each of your agents refuse to acknowledge that there was a mistake made. Each of your agents refuse to do ANYTHING about follow up other than explain the situation I'm in at the moment. In fact, I was told by two of them that THEY personally weren't involved in inspecting the car. So, they're not the ones to complain to....implying that I have to somehow chastise the individual mechanic or person I talked to in March for dropping the ball rather than just holding "Darlings" responsible. I'm not looking for a free ball joint. The inspection was free already because I bought the car there. So, I'm not even looking for a free inspection. But, I'm not even getting an apology. I'm getting "there's no way we can determine the truth of the matter from our paperwork and therefore we are neutral...not placing blame and not providing any customer service to alleviate." This is terrible customer service to a loyal customer. Within the next two years, I'll be replacing two vehicles. I NOT be buying them from Darlings. I will not be servicing my vehicles at Darlings. Everyone I hear mention the the word "car" will suddenly get a story of how unbelievably crappy an experience I had with Darlings. Maybe you don't care because I don't spend enough money. But, if you were an honest and fair shop, you should.

I have purchased/leased two Subarus from Charlie's. Not only have their sales people worked with me…read moreto find the best deal to fit my budget and my needs, but their sales department is also terrific. Charlie's has a number of dealerships so if Subaru is not your cup of tea and you're looking for a vehicle, I would check to see whether Charlie's sells that vehicle. Excellent customer service ! Plus, the family that own owns the dealership is very active in local philanthropy !! Win win !

One star is not good and that is giving CMM more than they deserve. If i would have read yelp first…read moreI would have looked elsewhere. Customer service is the worst. No one listens and they are full of excuses for why not and not trying to solve the challenge at hand. I felt treated as if they were not interested to solve my problem but to take my money and never fix anything. I tried not to come back but I'm left with no choice. Yes this the second time if been to CMM for service. The fist time required many days of listenting to clueless service writer's. Finally after too many phone calls I located a manager with a clue. It was finally fixed. This time they are trying to upsell before fixing the problem. They will not give you an answer if you ask what would CMM response to someone else fixing the problem before they tried to upsell. I probably spent good money on a bad warranty product at a place with even worse customer service. I will get the problems fixed regardless if CMM does the right thing or it comes out of my pocket. Never recommend Charlies Motor Mall

I have purchased 3 vehicles over the last 10 from O'connors Buick GMC and they have always been…read morefantastic! The salesmen are patient and knowledgeable and have always found the right vehicle for my needs. They have a substantially large network of banks and credit unions they reign in and have always been able to find a loan I could feel comfortable with. If something didn't work they were dedicated to trying again until they found the loan that was perfect for me. All 3 vehicles were mechanically sound and I never had a problem with any one of them. I have had my vehicles maintained @ their repair center and I have no complaints about their service either. They have a large waiting room with plenty of seating, a television, magazines, refreshments and a vending machine. I've had oil changes, transmission fluid and tires changed as well and other routine maintenance. They have always been polite and competitively priced. After a deer accident I took my Explorer to the body shop. They were fast with the repairs and the paint job matched perfectly. I couldn't have been happier(unless the accident had never happened in the first place). In my experiences O'connor Buick GMC has always been there for me for all my automotive needs with a quality product, friendly staff, competitive price and it has been my pleasure to do business with them! Even when the repairs would cost a little more the other quotes I obtained I chose O'connor because I knew the quality is unmatched in the Augusta area. In addition, their website is cutting edge, easy to navigate, and otherwise all inclusive and can be accessed from the comfort of ur own home or office. In today's fast paced life it's nice to have such conveniences. You can even schedule a test drive! U can't get much better then that!

What an absolute waste of time and money. My husband scheduled an appointment with them over two…read moreweeks ago. He obtained a rental car and dropped his truck off the day before his appointment to ensure it was ready for them the morning of his appointment. Not only did they not get it get to it the day of his appointment, but they also didn't get to his truck the day after his appointment. They also didn't bother to call him and let him know the status of the situation at any time. So he was without his truck for three days, had to rent a rental car, had to obtain an Uber drive and now he's out over $100 and they never even got to his GMC Denali truck. What a way to lose a future sale from fellow Augusta residents and business owners. Why even have appointments scheduled if you're running 48 hours behind on service and still aren't getting to it before the weekend?!

Wonderful people to work with. Husband and wife team are the best!…read more They have great customer service. Went out of their way to work around our schedule, after they had closed. Worked with our credit union to get affordable payments. Their word is Golden... which is hard to come by these days and priceless! Would definitely do business with them again. And highly recommend you start your used car places earch here.

Let me tell you, I have been to so many mechanics over the course of my life as a used car owner,…read moreand I leave disappointed and ripped off 99% of the time. This business was different from beginning to end. The owner is a great guy and makes you feel comfortable and heard. Really awesome customer service, very upfront, and very fair pricing. I really appreciated the quick turnaround time, and the honest opinion on what was going on with my car. These guys really know their stuff and it was awesome being able to bounce ideas and troubleshooting off them. I don't live in the area, but would 100% recommend to all with car troubles.

My partner and I had a flat tire when we pulled into Portland for vacation. We had a hard time…read moregetting an appointment within 4 hours at other places, so we walked to a coffee shop to camp out and saw this place across the street. They were able to fit us in within the hour and gave us recommendations on what to do until then. Turns out there was nothing visibly wrong with the tire, no holes or anything, so they couldn't do anything on the spot. They didn't charge for the inspection and filling up the tire. We very much appreciated their help and are glad to know we can wait until we get back to deal with the tire instead of worry all weekend. We definitely recommend and would come back if we have a problem (hopefully we don't). Very friendly, great service.

This was a first for me. Ordering a vehicle on line. I live in Maine and wanted a rust free…read moretruck. Eddie was beyond helpful and accommodating. I absolutely love my truck. My son is in the market for a new truck and plans on using Auto Market Credit as well. Customers for life!