In July, my GMC Sierra wouldn't start and I called them. I was told to have it towed there on…read moreWednesday and they would work on it Thursday. FIVE (5) weeks and MANY excuses later (One was: "Other people need their vehicle more than you, so we did theirs first.") I was called and told. "We couldn't find your problem, you will have to take it somewhere else." When I went in, I was presented with a $700.00 bill for labor and a slew of parts I didn't obviously need (I was lucky they didn't put in a new motor and billed me for that.) I had it towed to a dealer who had it fixed the next day, telling me "It was no big deal, just a bad wire."

I'm very disappointed in Ripley and Fletcher Ford I tried to get in touch with the service…read moredepartment manager and he was supposed to call me never did and got little to no response from owner and salesperson when I did their suggestion was it's time to buy a new vehicle not the response I was looking for. Just a little consideration to get the issue fixed since it was the inside of my driver's. Second door was rusted on the inside but that wasn't their fault ,,so their great while purchasing the vehicle but after that your on your own,, service department never called me back even when I was trying to get a oil change ended up going elsewhere,, email is useless and the owner even gave me a number so I would get a response in a timely manner that never happened he never responded but once,, not a good experience for me made me feel like I was a joke because I complained about the rusting no rust anywhere else,, I bought a 2020 white Ford ranger brand new and the only rust on it is on the inside of the drivers second door ,, I just wanted to see about getting it fixed not buy another vehicle that would probably be a disappointment because of the way they treated me with this issue probably not be any different if I had issues with another one of their vehicles they definitely don't back up there product ,, customer service needs to be worked on , on all levels from the bottom to the top

This dealer is fantastic. They went the extra mile to get me the truck I wanted and bought it from…read morea dealer in another state without asking me for a penny. They beat another dealer by $1700 on the price. I had some minor damage ( dents due to a bear), and they worked with my insurance company and fixed the dents. They return calls and address issues when you call them. I highly recommend this dealership.

I recently purchased a Ford F 150 pickup from Discount Dave's and am totally happy with the truck…read moreand with my experience buying it. Every aspect of my purchase, from selecting the right vehicle to financing it, was handled easily by Dave and his wonderful staff. I could not be more pleased with my experience. Thanks!!!

From the owner: Discount Dave's Autoworld has an outstanding variety of models and colors to fit your liking. Our…read moreprices are extremely competitive, which makes us a valued Lewiston, ME Used Car Sales business.

The best place that's been around the longest in Maine! People that actually care and will help in…read moreanyway they can.

Not overly impressed with this dealership. I'd be very careful of what they promise to offer…read morebecause they will not stand by it. When we purchased our SUV we specifically asked for the dents to be repaired. Lo and behold they went back saying they could not do them. We asked about the extra key to the car.l that they said they had and would find. Lo and behold it will cost us $350 for a new spare key now. We complained about the lane assist not working.m from day 1. We were told the ALL cars had the Goodwins bumper to bumper and it would be covered. Lo and behold it is not.

I had Frankie Campbell as my salesman. He was polite, funny and very accommodating. I only gave…read morefour stars because there was mix up on personal information. The auto I purchase is well maintained and is everything I expected after my initial test drive at the dealership. I have a friend who purchased an auto from K&R 6 years ago and she has had no issues ,outside of general maintenance the car has been great.

I bought a car and within the first 12 hours that I owned it, there was an error light on. It ended…read moreup being a $4,000.00 part that needs to be replaced and K&R is refusing to cover the cost, even though we have proof from Ford that this error was present for MONTHS before I bought the car. I am so distraught over this!!! Do NOT buy a car from these people! I now have no car and need to come up with $4,000.00 to fix it. I have contacted the attorney general and a lawyer to see what can be done but I will devote my life now to making sure that no one else has to go through this. K&R NEEDS TO MAKE THIS RIGHT!!! They knew this car needed a $4000.00 part and sold it to me without disclosing!!!

This dealership is the worst. They write fraudulent titles and do not pay off your trade in…read morevehicles to the banks.

Honest hard working dealership that stands behind their work! Sometimes you need to go outside of…read morethe city to get quality service

Dave was absolutely awesome, made me feel like family. Got a steal on awesome ride and was a…read moreseamless process. 100% recommend stopping by and ask to speak to Dave. THANKSSSS!

It is refreshing to find an HONEST car salesman!! Dave did an excellent job! Great car, great…read moredeal, great people! Thank you Dave for making this process so easy :)

Bought my truck with just over 80,000, (just voiding their extended warranty that goes until…read more80,000), for around $26,000 listed price. (Under 100 miles over 80,000) Timing chain went on truck within 2 months. IWE system started being noisey within a month and half. Still isn't right after the dealer has looked at it 3 times. And when I called and asked if they could just hook me up with a mechanic that could get in sooner than the dealer, (I literally stated I don't expect them to do a thing for me as I'm outside their warranty), I got "what do you expect us to do for you". Did end up calling his mechanic who basically told me their first apt availability was a month out. I would say "Buy with confidence" anywhere else and I truly hope this helps someone in the future when looking at their motto.

Ive bought 3 vehicles from these guys and thought for sure I'd be a lifelong client, the owner…read moreseems to be a great guy, the salesman Dan seems to be a great guy, but I'm at a loss here. The vehicle I bought is a 2018 Audi SQ5 for over $40,000 it was my dream vehicle and the owner actually got involved in helping me get in the vehicle. Super props to him. Shortly after I got it home I noticed a pulsing vibration through the floorboards while going straight and more aggressively when I turn right. Nothing happens when turning left. I thought it was nothing, maybe needed the tires balanced, so I had that done with no effect to the vibration. I notified Lake City of my problem then, maybe 1 at the most two weeks into my ownership of the vehicle. I brought it to multiple garages including an Audi dealership for diagnosis. Everyone kept saying wheel bearing (which would be odd having a wheel bearing go at such low milage 64k) so I wound up having the rear left replaced twice and the front right replaced once. I also had the tires replaced and a rear axel replaced. Lake City assisted with I think two of the 3 bearing replacements. None of these repairs had any effect on the condition of the vehicle. Eventually expert staff at the Audi dealership got involved and gave me a correct diagnosis, the issue is the transmission in the front differential area. I spoke to a transmission specialist, described the symptoms and he seconded the diagnosis, transmission specifically the front differential bearing. Now I'm putting a transmission in it for $4700 not even a year into owning it. Pretty awesome. This is 2 out of 3 cars that have had costly major issues within the first year of owning.