Top notch service by a technician who who goes out of her way to take care of your needs. Although…read moreI don't live in the States and was here only temporarily, Christina attended to me without hesitation and got my glasses adjusted perfectly on the first try. Courteous, patient, professional service.

You won't find a better optician when it comes to customer satisfaction. Always attended to in a…read morefriendly, courteous and professional manner. Highly recommended!

Two weeks ago, I walked in to this optician's office at 601 Ewing St. in Princeton…read more I asked to browse prescription sunglasses, and I emphasized that I was on a budget. Mr. Pone was more than accommodating, and we spent a long time searching together for frames that would be under my strict price point. He was very thorough in explaining my options, and he also offered a turn-around time that allowed me to pick up my sunglasses the day before my vacation. (I came in on a Thursday afternoon, and the glasses were ready for me to wear on Tuesday morning!) The process was impressively quick and easy to arrange. I left the store with a promise to call back that night with a decision (yes or no), and Mr. Pone called me back the next day confirming that he had placed the order and then requested my credit card information. So convenient! I was very pleased with my sunglasses when they arrived: a Juicy Couture brownish tortoise shell frame, and light brown lenses that fade to a pleasant reddish color. In the right light, it indeed looks like I have "rose-colored glasses"! And I've received tons of compliments! Well worth it! (I'm attaching a photo to this review.) Finally, a nice touch: a week after purchasing my sunglasses, I received a handwritten thank you note in the mail from the optician's office. It was very kind gesture, and it included a 10% coupon for a future purchase. How thoughtful! Very satisfied!

They sell junk. No name brands and all they do is bait and switch with overpriced crap. I ordered…read moreRay Ban and gave me some knockoff that the frame and temples pitted in two weeks and the didn't stand behind them Second pair plain black frames and the ear pieces separated from the temple frames and these jokers tried to super glue them. Never again, the worst of the worst.

I called to cancel my appointment because I can no longer afford it and was told I couldn't be…read morerefunded my $75 because I didn't call a week in advance, even though I was not previously informed of that policy and there's nothing listed on their website to indicate such a policy even exists. Absolute scam of an office.

absolutely horrible experience with someone named Kate. I called to make an appt and she said she…read morecouldnt see anymore patients and couldnt make any recommendations. I explained that my husband needed medical care and she refused to give any recommendations. Was unfriendly and unhelpful.

Reading these reviews does not match the experience I had. Each visit I had competent doctors and…read morefriendly staff. My appointment went smooth and everyone was thorough. I'll be returning next year.

(Eyeglass technician only review)…read more I'm not a patient but brought my 96 YO uncle for an easy repair on glasses he purchased here many years ago. Long story short, they did the repair quickly and free of charge even without verifying he bought them there. We were both happily surprised. I might not have written about this had I not see these techs( for lack of the precise word) interact with others here who were purchasing new glasses. One gentleman went out of his way to help the parents of a young boy get the right frames( indestructible I guess?) for an active lad, and even helped navigate the insurance aspects. Both kid and parents seemed pleased. I find it telling that the main positive reviews are from trusted Yelpers( not that I'm one) bottom line, Id trust these guys with my business too.

I would like to write an honest review about an optician, that I used to get glasses for my 4 yo…read more My little one lost her glasses during the holidays. We have been using Jakob (optician) for years, but this year I want to say special thanks to him for making her new pair of glasses and rushing the order knowing that it's holidays. Not only that he made them super fast but since he also lives in our area he was able to deliver it to us .....because we were sick.

My glasses broke and I went to see if they could be fixed…read more They could not be. But the person at the counter was so unfriendly and unhelpful. I may have decided to fix them there or get replacement glasses there. But based on his demeanor and attitude I just left. Update: went to Walmart and they were sympathetic. Fixed them in under 10 min.

This review is specifically about the front desk staff--not the doctors…read more Summary: The doctors here have always been excellent, and they're the reason my family has continued coming for 9+ years. Unfortunately, the front desk staff have consistently been the opposite--unhelpful, unresponsive, and at times, flat-out rude. If you ask a question or try to find a solution to your own issue, you're met with a sigh or an annoyed tone--like the worst thing you could do is expect them to do their job. You'll notice this is a common theme. Their lack of proactiveness and basic compassion is the only thing consistent about them. __ Recently, after my glasses broke, I was down to my last pair of monthly contacts. I called the office four separate times over the course of a week, each at different times, and left a voicemail every time. Not a single call was returned. Finally, on my last attempt, someone answered and told me my doctor would be away during the week my annual appointment was due. I let the lack of response go and just said I'd call back once I had my work schedule, mentioning that my eyes were starting to sting. I didn't even express my frustration--I just wanted help. In the meantime, I was rationing my last pair of lenses--wearing them for just a few hours a day for school and work, then taking them out. At my appointment, Dr. Landolfi, who was wonderful, immediately offered an emergency supply of contacts and said my new prescription would be ordered that day and ready in 7-10 days. She told me if I needed the emergency pair in the meantime, I could stop by and they'd be available. A week later, I called again to check on the order. Surprise--no response. So I went in person. No one was at the front desk when I walked in--maybe that explains the ignored calls. When someone came out, I asked if my contacts were in. She gave a short, dismissive, "You'll get a call when they come in." I explained I needed them for school and work and couldn't keep waiting, she just repeated the same line, offering no help, no effort, no empathy. So once again, I, the patient, had to suggest a solution: I told her my doctor mentioned an emergency supply. Without even checking, she said, "No, we don't have any." I told her my doctor told me she did. She sighed loudly, asked for my date of birth, checked the computer, and went to the back. Then she came back and said she couldn't give them to me without a note from the doctor, who wasn't in. So again--I, not her--asked if she could write a note or message the doctor and let me know when she gets a response. Which she reluctantly did. I shouldn't have to do all the thinking, problem-solving, and follow-up in a medical office. That's what the front desk is there for. There were so many points during this experience where someone could have helped: * When I first called, they might have offered to schedule me with another doctor since mine was away. * They could've told me about an emergency supply. * They could've referred me to another location so I wouldn't have to wait in such discomfort. Maybe not all of that was possible--but I'll never know, because no one tried. And that's the problem.

I upped my rating from 2 years ago. The staff is very friendly and they take you immediately. In…read morefact, I got there early and was immediately seen. Dr. Milheim seems genuinely concerned and takes extra time to explain and go over the examination.

Dr Janine Disanti was amazing!!!! she's definitely helped my mom with her dry eyes! She went above…read moreand beyond for her!!! The staff is amazing as well!

In a world of corporate medicine driven by revenue enhancement specialists and merger mania,…read moreMatossian is the rare practice that is truly patient-centric. After five years, the quality and comprehensiveness of each visit has not diminished in the least despite what I am sure are enormous economic pressures to do so. Special thanks to Dr. Priya Desai who is caring professional through and through. Excellence in every respect.

Their doctors are probably ok, but their billing practice is dubious. I saw a doctor there for…read moreglaucoma once in the past. I saw another doctor there today for a routine eye exam. The co-pay, because I have VSP, is $10 for routine eye exams. However, they charged me a $50 co-pay today. Why? They said that the doctor made some notes about glaucoma--so they have to bill my health insurance rather than VSP, and the health insurance co-pay is $50. I told them that I did not ask to check anything about glaucoma and went for a routine exam (to know if the power of my eyeglasses changed or not and the doctor did check that). That did not change anything. I wanted to talk to the office manager---the manager repeated their earlier argument that "because of the doctor's note on glaucoma, we have to bill your health insurance." I felt as if I went to a store to buy a cheap shirt, but they forcefully put a brand-name shirt in my shopping bag and forced me to pay for it. Maybe, this whole thing has to do with a recent change in the management and doctors there. I would go to another practice next time.

Nice office and great doctor!…read more Needed a same day appointment for a eye trouble exam, because I thought I got a contact lense stuck in my eye. I know it sounds really silly, but apparently is more common issue than I thought after talking with the eye doctor. They were able to fit me in same day. Front office staff was nice and quick. And Dr. Greidinger was very personable and knowledgeable. He explained how he was going to check the issue and answered any questions thoroughly. Will definitely come back for a regular eye exam the next time I need one.

Dr Russo is amazing . He is a great doctor that is really in thos business to help people. Dr…read moreBarth and Dr Kolber are total tyrants. When customers are out of ear range they are just total bullies. The way that they would speak to me was very demeaning and downright nasty. Of course, they magically become pleasant and on their kindest behavior when others are watching. They also mistreat patients in order to squeeze the insurance conpanies. I had learned that they would do things like treat corneal abrasions as corneal ulcers in order to make more money for themselves. I owe thought of reporting them to the better business beareau but soon found out that Dr Barth is on that beareau, therefore nothing would be fixed. If I were to refer someone to Allied Vision, I would make it clear that they should see Dr Russo. this being that Barth and Kolber are rude money grubbing bullies who do not care for others welfare as long as they get paid.

Update the glasses are ready. Went to pick them up and when I did same male handed me the pair…read more Kind of laughed when he did. I brought the glasses to the customer who tried them on. Said one of the glasses is not the right prescription. Cannot see out of them. SMH.

I came to this office instead of the Newtown office because it's closer to my job now…read more I'll be returning to Newtown. I was given a trial of contacts that I didn't like. I called back to get a different lens. They ordered the same lens again. Strike one. I asked if I could just get my prescription. The receptionist said the doctor didn't write my prescription down. Who doesn't write down a prescription?? Strike two. I come in for my second lens fitting and the assistant gives me the same lens for each eye. Then comes back and says, "These are for your right eye.....no left....no right." Uhm. Which eye??? Strike three. I get back to see the doctor and I say, "These are the same as the trial you gave me last week that I don't like. They shift in my eye whenever I touch them." And the doctor looks me in the face and asks, "Why would you touch your eye?" Uhm. Allergies. Crying. Wind. Eyelash in them. Putting make up on. Tired. Poor bedside manner. Strike four. I won't be back. I'll drive further for competent service.

Kelly is awesome and so helpful with reviewing what your plan covers and helping you pick out…read moreframes.