Dr Janine Disanti was amazing!!!! she's definitely helped my mom with her dry eyes! She went above…read moreand beyond for her!!! The staff is amazing as well!

In a world of corporate medicine driven by revenue enhancement specialists and merger mania,…read moreMatossian is the rare practice that is truly patient-centric. After five years, the quality and comprehensiveness of each visit has not diminished in the least despite what I am sure are enormous economic pressures to do so. Special thanks to Dr. Priya Desai who is caring professional through and through. Excellence in every respect.

I needed sports sun glasses and Dr Williams took care of me. Their selection is great and the…read moreladies at the front desk are pleasant and quite funny. She won my business after 1 trip.

Receptionists are very rude! I have encountered two receptionists that have been rude over the…read morephone to me.

Dr. Donahue provides quality eye care. He is nice, knowledgeable, and shows he cares.read more

Dr. D is an excellent eye doctor who runs on time has a nice office staff and a great manner about…read morehim. He explains everything and his passion for his profession shows. My wife is very eye "phobic" and he is able to keep her relaxed through the eye examination process.

I had an eye problem and Dr. Heimmel helped me so much. The office is clean and new. Best…read moreophthalmologist around.

From the owner: Eye Care Specialists is the premier ophthalmology practice in East Windsor, New Jersey. Ivy…read moreleague-trained and board-certified ophthalmologist and eye surgeon Mark Heimmel, MD, offers specialized surgical and nonsurgical eye care to patients of all ages. Eye Care Specialists provides the very latest in diagnostic and treatment equipment and uses the most advanced laser technology to restore vision to the highest degree.  Dr. Heimmel is nationally recognized as a leading LASIK, laser lens replacement, and cataract surgeon, and Eye Care Specialists also excels in the treatment of dry eyes and other chronic eye problems. The practice has an on-site retinal diagnostic center for imaging and treatment of conditions like diabetic retinopathy, macular degeneration, and vitreous floaters.   Patients and medical field colleagues alike praise the practice's unique patient-centered approach to customized eye care, as evidenced by awards including Top Ophthalmologists in America, Patient's Choice Award, the Compassionate Doctor Award, Castle Connolly Top Doctor, New Jersey Top Docs, and New York Magazine's Top Doctors.  Eye Care Specialists is currently welcoming new and returning patients, so call the office or schedule an appointment online today.

I made an appt for a comprehensive eye exam three weeks out. At 7am on the day of the appointment I…read morereceived a text saying I had a appt for that day but Next Year. Before leaving for my appt I called and was told there was some error and that I'd have to wait 3 more weeks for another appointment. I waited desperately for this appointment. I cancelled and will go into NYC. If they can't get their scheduling right - what about my vision. ***Update: I called back and insisted on them fitting me in. They did a day later and I had a very good experience. I also learned from a sign in the waiting room that they are in the midst of updating their back office systems (not previously disclosed to me). Based on my visit I've updated my rating to reflect the physical visit rather than the scheduling. Dr. Cox is excellent as is the optical shop and optician.

My vision is a bit complicated and I've been through quite a bit with it over the years, seeing…read morevarious specialists. I feel completely safe with Dr. Cox and, best of all, he can handle all the issues so that I don't need multiple eye doctors. He's thorough and stays on top of my problems, and always makes time to answer all my questions. Staff are kind and helpful.

This review is specifically about the front desk staff--not the doctors…read more Summary: The doctors here have always been excellent, and they're the reason my family has continued coming for 9+ years. Unfortunately, the front desk staff have consistently been the opposite--unhelpful, unresponsive, and at times, flat-out rude. If you ask a question or try to find a solution to your own issue, you're met with a sigh or an annoyed tone--like the worst thing you could do is expect them to do their job. You'll notice this is a common theme. Their lack of proactiveness and basic compassion is the only thing consistent about them. __ Recently, after my glasses broke, I was down to my last pair of monthly contacts. I called the office four separate times over the course of a week, each at different times, and left a voicemail every time. Not a single call was returned. Finally, on my last attempt, someone answered and told me my doctor would be away during the week my annual appointment was due. I let the lack of response go and just said I'd call back once I had my work schedule, mentioning that my eyes were starting to sting. I didn't even express my frustration--I just wanted help. In the meantime, I was rationing my last pair of lenses--wearing them for just a few hours a day for school and work, then taking them out. At my appointment, Dr. Landolfi, who was wonderful, immediately offered an emergency supply of contacts and said my new prescription would be ordered that day and ready in 7-10 days. She told me if I needed the emergency pair in the meantime, I could stop by and they'd be available. A week later, I called again to check on the order. Surprise--no response. So I went in person. No one was at the front desk when I walked in--maybe that explains the ignored calls. When someone came out, I asked if my contacts were in. She gave a short, dismissive, "You'll get a call when they come in." I explained I needed them for school and work and couldn't keep waiting, she just repeated the same line, offering no help, no effort, no empathy. So once again, I, the patient, had to suggest a solution: I told her my doctor mentioned an emergency supply. Without even checking, she said, "No, we don't have any." I told her my doctor told me she did. She sighed loudly, asked for my date of birth, checked the computer, and went to the back. Then she came back and said she couldn't give them to me without a note from the doctor, who wasn't in. So again--I, not her--asked if she could write a note or message the doctor and let me know when she gets a response. Which she reluctantly did. I shouldn't have to do all the thinking, problem-solving, and follow-up in a medical office. That's what the front desk is there for. There were so many points during this experience where someone could have helped: * When I first called, they might have offered to schedule me with another doctor since mine was away. * They could've told me about an emergency supply. * They could've referred me to another location so I wouldn't have to wait in such discomfort. Maybe not all of that was possible--but I'll never know, because no one tried. And that's the problem.

I upped my rating from 2 years ago. The staff is very friendly and they take you immediately. In…read morefact, I got there early and was immediately seen. Dr. Milheim seems genuinely concerned and takes extra time to explain and go over the examination.

Excellent service, love the technology used. Very thoughtful care. Highly recommended.read more

Gotta love an establishment that prioritizes it's customers. I ordered some eye contacts for my…read moredaughter & spoke to the owner beforehand & he was all types of polite & courteous. I had so many questions & he answered them all with ease. The space was so cute & chic, reminded me of businesses in New York. My daughter had an eye exam & all the latest tech was used & explained. Also love when a optometrist ask if we have any questions, that was rare. Because I'm a sucker for presentation, the cherry on top, the contact lens being placed inside a cute little posh bag! Totally recommend this awesome family owned

Dr Patel is caring, warm and professional! Wonderful experience always! Her staff is so awesome and…read morehelpful. You cannot go wrong using this kind and wonderful service.

I decided to get my annual eye exam and glasses from East Windsor Eye rather than at a big chain…read morestore, and I'm glad I did! Everything went smoothly and in a timely manner, from check-in to payment. Dr. Patel was my optometrist and she was nice. She was very thorough and answered all my questions. Only negative, which would not affect their rating, is that I wish there were a few more glasses brands to choose from, but that's just me being vain. They have one wall of glasses split between women's and men's styles and another small wall for children's size. I had no trouble finding a pair. They do have a good selection of frame shapes and material, so customers will have no problem finding something. The prices are on par with other eyeglass shops. They will work with you to maximize your annual insurance benefits- frames, lenses type, contacts, etc. Another negative, which is no fault of East Windsor eyecare is that insurances will take your glasses order and make the glasses at their own lab. I noticed that my pair of glasses had scratches on one of the lenses when I picked it up. The hours are good and staff are friendly. This store definitely delivers quality eyecare.

Excellent customer service. I had priced a pair of glasses this morning at an optometrists' office…read morewho sent an authorization to my insurance even though I chose not to purchase the glasses there. The optical center helped me get that cancelled and I was able to purchase a pair there with a co-pay of less than half the cost at the optometrists' office.

Very bad customer service. I just called the optical shop to see when they were closing and I was…read moretold they closed 12 minutes ago. I then asked if they were open tomorrow. The female told me that they would not be open, however the only reason she answered the phone was because she thought I was her husband calling. She then said she had to go, bye! Ending our conversation abruptly. Long story short, because of her crappy customer service I will now be purchasing my daughters glasses to an off base optical shop. Glasses are not cheap, the least you can do is be courteous. Also it would have only taken a few seconds to say, I'm sorry we will be closed tomorrow, but we will reopen Monday at whatever time. Sucks because I would rather spend my money on base, but it is what it is. Best of luck to the next customer.

Dr. Wasserman performed Lasik on both my eyes in 2023. I was one of the unlucky (and rare!) that…read morehad to get them done again about 6 months later. It's not a walk in the park and the second time was more harsh than the second and yes there is aftercare -- lots of eye drops! The procedures were about a half hour each. The actual cutting was just a minute or two. It's far more strange than painful. Then it's over. It's only a day or so before you're able to do things again which really isn't bad considering the benefits. However, it's been 3 years now and it still is one of the best things I've ever done for myself. Dr. Wasserman is INCREDIBLY kind, steady, patient, and knowledgeable. His staff is quick to remedy any issues that come up. I've been going back for eye checkups there ever since. Office is clean. Wait times are reasonable. Location is perfect. I've sent my friends there for checkups and Lasik consultations and they've had good experiences as well. HIGHLY, highly, highly recommend!

Had a first appointment today for my daughter. Got there early as requested by the office to fill…read moreout paperwork and was taken back relatively quickly from the waiting room. Then proceeded to wait for over an hour in the room for this arrogant dismissive know it all to show up and not even acknowledge how late he was. I went through my 2 biggest concerns one by one and without me even finishing my explanation he told me it was nothing and just wanted to examine my daughter. When she wasn't cooperating (because she's just over a year old and had been waiting for over an hour) he was getting more and more frustrated, stopped the exam, told me nothing was wrong and to try again in 3-4 months the when my daughter was a bit more cooperative. Worst bedside manner I've ever seen from any doctor/medical professional. There are other eye doctors that will actually care about you and your child