Great customer service my car has never been this clean! Good vacuums too…read more I like the way they pre scrub the car before the main was

I have a monthly membership and have been coming for some time now…read more The staff is not very nice here but there's not much interaction which is ok. My problem is the number of vacuums that DO NOT work. They also do not routinely restock the cloths and refill the spray containers to clean your vehicle. To me, this is a necessity as I could easily switch to another car wash that does provide those things. Please improve the experience for your customers by making sure the vacuums are working properly and the supplies are maintained and restocked more frequently.

I like this place. The vacuums were all working and the trash cans were empty. Acacia was a lot of…read morehelp and very friendly. Oh, clean bathroom too. Much better than the one on Gordon Hwy. A good value too, once a month payment for all you can wash car washes.

Always a great wash And friendly help from the staff…read more I am on unlimited and use it a lot

Been using this location, when needed about 12 or so times a year, for about 5 years now. I have…read moreseen a steady improve of the operation from the staff and system itself. We have found the price is very reasonable and final product better than other Car washes in our area. EXAMPLE: Yesterday on 09-23-26 the young staff lady working the front area and the vehicle line up area also. Was very busy, but still very politely dealt with a problem a customer had. From what we saw that customer expressed a clear satisfaction from the exchange. The Mgr. frequently has taken the time to meet and greet customers to check on their satisfaction and also resolve equipment issues himself quickly.

Kayee is a great supervisor at LuLu's on Peach Orchard Rd. She is always energetic and has a great…read moresmile. As a customer here she provide excellent service and always making sure I have everything's I need. I always leave with a smile! I'm glad she is apart of the LuLu's Team!

Stopped here on a whim after getting gas at the Costco across the street. I was traveling back to…read moreAtlanta from my dad's house. I had to park outside there so birds def took advantage. I was super impressed bc after you go thru the car wash, you can pull into a stall to vacuum your car. But they had clean clothes, cleaning spray at the stalls. And also, if you needed air for your tires, it was free and at each stall next to the vacuum. Totally new experience for me. Staff was friendly, but you know there little to know real engagement at these places. But they were courteous. I'd def encourage those in the Augusta area to check it out if you haven't. Forgot to take pics!

PUT A SIGN UP AT THE BEGINNING OF CAR WASH WITH YOUR HOURS! We pulled in and got a carwash then…read morewhen we were cleaning out the inside, the vacuum's shut off. Thank you to the guy who turned them back on, the girl was really rude and said they closed!

So sick of this place, no matter which location I go to it's all the same. No towels, windshield…read morestill dirty after wash and employees not paying attention. Can't remember the last time a mat scrubber worked ...

Never any towels at fury's feet. Vacuums don't suck in fact they're the only think about this place…read morethat doesn't!

Decent wash. Business-wise, I forgot to stop membership before end of 30 days, funds taken from my…read moreaccount. Now I am on telephone calling to confirm if I have this month to use service for the money THEY JUST took from me and no one is answering the business telephone line. Not good, in my opinion.

Decent car washing station. Machine car washes only. Free vacuum with every cleaning. Not open 24/7read more

Ambience. A Service. A…read morePrice. A Found off bobby jones expressway road right next to Cherokee Burger and in front of Lowe's .... I like the all you can wash wash monthly fee. And you can upgrade and downgrade service online. A great deal if you wanted if to keep your car dust and dirt free. It's a drive thru car wash with lots of suds and dryer and tire shine. I bought my basic monthly for $17.99. Love that they also have FREE air for tires/ FREE windshield washer fluid / FREE towels and sprays for gunk and windshield / AND LOVE the high pressure air hose to blast all the dirt from inside air condition vents and beneath and between seats. The amenities are worth the visit just one time!!! There are several locations throughout CSRA and my membership works with ALL of them!!! I'm a FaN!!!

I would give 0 stars if I could…read more I went to Lulu's Car Wash off Bobby Jones in Augusta about a month ago. The attendant tried to upsell me to one of the more expensive washes and told me that if I purchased it that day, I would get unlimited car washes for the next 30 days. At no point did he explain that this was a recurring membership. I even specifically asked if it was a membership, and he told me it was not. A month later, I was charged for a membership I never knowingly signed up for. I went back to the location to ask about the charge. I didn't even want a car wash--I simply wanted to speak with someone. Instead of coming over to talk to me, the employee waved me through the gate and sent me through the wash even though I repeatedly said I didn't want one. Then, when I asked for a refund because I had been misled, I was handed a corporate phone number. Customer service at corporate was just as disappointing. I explained that I was told this was not a membership, but the representative refused to issue a refund because their system showed that I had "used" the membership that month. The only reason it showed as used was because the employee at the location sent me through the wash when I was there only to discuss the unauthorized charge. I asked to speak with a supervisor or someone with more authority, and I was told there was no point because everyone would tell me the same thing. I wasn't even given the opportunity to escalate my concern. This entire experience felt incredibly misleading. I was told it wasn't a membership, charged anyway, and then denied a refund based on a car wash I never intended to use. Between the deceptive sales tactics, poor communication, and terrible customer service, I will never return and would not recommend this location to anyone.

My car was detailed perfectly. Thoroughly cleaned and shining when returned to me. Professional,…read morefast responses to text/calls, efficient. Will definitely refer and use this business again.

BEWARE YOU WILL GET SCAMMED. Went in on Sunday around midday. My husband and I were looking to get…read moreonly the passenger side cleaned because there was a throw up incident the previous day. We pull up and nobody comes to greet us (one of the workers who wasn't doing anything just stared at us while pressure washing the soap off the ground) then we get out the car and walk up to their little waiting area. We're finally stopped by who seems like the owner or big boss. We tell him what we need and he charges us $75 ($95 with tip) for interior and exterior on the passenger side only and delegated the work to the same worker who wasn't doing anything. We wait in the waiting room while he's cleaning the exterior first. We decide we wanted to walk to a little farmers market and the coffee shop nearby while we wait. We were gone for about an hour. We come back the car is ready. The first thing we notice is the tires are shiny and the car looks like it was well taken care of. We get it in the vehicle and the smell is still there along with chunks of vomit (mind yall we cleaned almost everything before coming, it's not like we showed up and there was legit vomit everywhere). All we wanted was a thorough cleaning that includes enzyme and odor remover. We did not receive the service as promised. If time wasn't a factor we would've asked for a refund but it just wasn't in the cards for us. Unfortunately we didn't look at the reviews prior before saying yes to this company. The bad ones are true! The worst part was the big boss was still cleaning the same car that arrived before us so we knew it was a low quality issue from his worker. Maybe if he did it himself, the car would've actually been clean but who knows! But I can't recommend this company.

I joined their Car Wash Monthly Club for unlimited washes a month and they are the only ones with…read morehelper to dry off and vacuum the inside and they do a great job from the bug wash before to the full service interior job they are number one in my book of favorite car washed......

I took an extremely dirty Tahoe to Rock n Wash Auto Spa…read more I was very happy with the results. They cleaned the vehicle inside and out. They put a lot of effort cleaning this car, including removing tree sap. I was amazed how clean they got the interior. I selected their best wash for $45.00 and it was worth every penny. This is a great value. I understand that they also have $25 car washes.

I had a really good experience here I took my car with its disgustingly dirty interior there to…read morebe washed. I got a little car sick riding thru the washer. But the wash was decent. The guy did a good job getting all the grass, mud and hair out of my carpets. My car smelled nice and was pretty clean when I left. You can choose full service or self service at this location.

OMG... WORST EXPERIENCE EVER!!! I took my BRAND NEW Tundra here (YES, NOW I REGRET IT). They…read moreScratched the HELL out of my truck and then just just rubbed it like I didn't know what I was looking at right in front of me. I am NEVER going there again.. The guy had the nerve to even tell me... "Yeah you know everything shows up on black". OMG. This place sux week old unwashed sweaty monkey balls!!!! Never Ever going back!!!!!