We just moved into a brand-new house and there was a leak underneath the slab. We were very…read moreconcerned that it was going to be a very large expense. Winston Wells came out the same day I called FREE OF CHARGE to assess where the water was coming from and develop a plan. They came back the next day and the plumber worked tirelessly to find and repair the leak. He had to cut down bushes and dig into the yard to get to it, but he found it and fixed it. He was so nice and ensured I knew exactly what he was doing. A less professional person honestly would've given up and charged to put a whole new line in from the meter into the house. But when he was done, he put everything back in place, vacuumed the water, took the debris (including the bush), and tested the water pressure and internal plumbing (toilets, etc). When I got the bill, I was SHOCKED... It was super reasonable!! I really am so impressed. This was a bad circumstance that, because of Tony (the plumber that did the work), ended up being much less stressful. THANK YOU!!

We had a water leak due to old pipes in my elderly mother's home. They came out the same day and…read morefixed it. The price was great and most of all the work Tony did was top notch. He was very professional and finished the job in just over an hour. We couldn't be happier with the work performed. My mom had been ripped off in the past by other plumbers who took advantage of her age and hearing impairment. It's really good to know there are still good reputable plumbing contractors out there. I highly recommend Winston Wells Plumbing.

This company came highly recommended by the small company that takes care of my heating and air…read moreconditioning. I needed a whole-house water shut-off system (my insurance company decided require it!) and also needed to get my noisy steam shower made quiet. The boom-boom as it turned on and off was really bad. I researched the water shut-off system based on three systems that were certified by my insurance company. I chose one, and then went to these guys to get an install price. They agreed to do it for what seemed like a fair price, and to try to take care of the steam shower. They learned they had to become a dealer for the shut-off, and did so. Then ... they showed up on time, worked quickly and neatly, completed the work, CLEANED UP, showed me how the system worked, and left. (It has been ages since a plumber, electrician, etc. actually cleaned up all the saw dust, solder droppings, etc.) The work was perfect! They met all their time commitments and were easy to work with even on this unusual project. And they were very nice people. They will get all my future business!

We failed to get a quote on the pipe repair. When asking for a bill, they gave a flat rate of 400+…read moreand added a service charge on top of. Bill was over $500. Was here under hour an half!!

Absolutely LOVED Kim K. She and her apprentice (I'm so sorry - I've forgotten his name, but he has…read morecool as hell cowboy boots) were both so pleasant and easy to work with. They explained the repairs + the level of need for each quoted item well. They completed eight tasks for me in 2-3 hours, and each were reasonably priced. I will be having them back next time I need a plumber.

Don't bother with them if you have a routine domestic plumbing problem. Seeking an appointment, I…read moreleft a detailed email describing the tasks I needed done, including identifying the particular fixture involved and the part number of the needed part, and after three full days the email has not been acknowledged, much less responded to. Maybe they would respond to a general contractor looking for someone to plumb a house, but the only interpretation I can put on this insulting lack of any response whatsoever is that they don't want small jobs. On edit: This business replied to my review above, stating that I must have sent my email to some individual email address, not with the official corporate customer-service address. Implication was that it was my fault they didn't reply. That is not true, but there is more to the story. I used the address on their website, the same one mentioned in their reply. I double-checked this before posting my review, by checking the address used in my Sent box copy of the email. HOWEVER, the business later replied to my email, and in the version of my email that appeared below their message, my email did, in fact, appear as addressed to one member of their staff. This was an email address I have never seen. How my outgoing email can have one addressee and the email received at the business can have a different one, I have no idea unless there was some sort of internal forwarding taking place at the business that day. But for whatever reason, my email did not go to the right in-box. So, if you don't get a timely response from these folks to an email, pick up the phone; your email may have been re-routed to the inbox of someone who was on vacation.

These people will not arrive. The first time they said that they were running late so we…read morerescheduled. The 2nd time they were a no call-no show. This is not a legitimate business please go with another reputable plumbing company. I should've done more research but we were in a rush.

On 7/20/15 I had The Plumber send someone out to my place to diagnose a stopped drain, and to give…read moreme a second quote to another plumber. The Plumber's were right around the same price, but I felt much better about the answers their plumber was giving me. I decided to go ahead and have them do the work on 7/21/15, and they did a great job. We ended up needing to replace a hunk of old cast iron pipe and add a cleanout in case of future issues and we were good to go. They kept me in the loop of what was going on and cleaned up everything after themselves. Hopefully I don't need them again, but if I do need a plumber they will be my first call next time.

Super experience with Zurn. They just replaced the plumbing works on two toilets, fixed a cold…read morewater bathroom sink handle that was non functional and cleared out a rather frightening clog from that same sink. Everything they needed on the truck. Randy and Alex were super pleasant, professional and courteous. Everything done in a timely manner all while handling a curious cat and yapping dog with ease and good humor. This was a same day visit. They were here within an hour and phoned ahead. Could not be more pleased.

I am very disappointed in the quality and integrity of this company. They put in a water heater…read moreimproperly and did not hard wire the pipe. They did work NOT to code and did NOT explain the implications to me. They later accused me of not being willing to pay which is NOT the case at all. Furthermore, they did not properly set up the gas pipe in the crawl space, and it resulted in a very dangerous gas leak while still under warranty. I had had a previous bad experience with them where they charged me over $600 to run a camera to the toilet where they misdiagnosed the issue. I hired another plumbing company to deal with the REAL issue. Because I had had a negative experience with them already, I called another plumbing company to repair the gas leak - Reliable is professional and in integrity. When I tried to seek resolution from the owner Matt Zurn, he was completely disrespectful and insulting. I would steer away from this unprofessional company at all costs. They are not to be trusted.

Accidentally flushed a disposable scrubbing pad and couldn't get it cleared. Called HIS, Summer was…read morea pleasure, said she had a plumber in the area. Arrived in about an hour. Josh was friendly and knowledgeable and had it cleared in 5 minutes. Fair price. Can't ask for anything more. Thanks to Summer and Josh!

Be very careful with this company.... I let them take advantage of our family…read more TLDR: I believe they overcharged us. $409 for 5 seconds of diagnostics and 25 min of labor including 3 trips to the truck (one was to retrieve a replacement pin for one that had been dropped in to the wall), and a $60 part that they itemized as $340 on my bill. I called multiple times to speak with the field manager and was not able to connect with him. We had a leak in our shower that the technician with five seconds of looking at it determined he was 99% confident on what the issue was. He started repairs at 1:46 PM and finished at 2:11 PM with everything working. Our work starting window being (11-2pm) My issue comes with the fact that I think they overcharged us for the job that they did. After writing the check and thinking over the entire interaction, I began to feel very uneasy with how everything played out. I was not given a breakdown prior to the service beginning. Only a line on a phone to sign that I agreed to the price. I was not offered the opportunity to read what I was signing (nor did I ask, which is my fault.) no shoe covers were worn in our home which now has subsequent consequences for my time of needing to get out of the spot cleaner. Only after the project had been complete was I given an explanation of what labor went on (again my fault for not asking prior to). When I initially made the appointment, I was given the price for the service call, but I neglected to ask what their minimum job cost is (still not sure of what that is). Afterwards, I called the office trying to get a better idea of why the cost was so high. My frame of reference being that we had had a kitchen faucet and a disposal replaced within the last year with Fitzgerald and neither of these items including parts cost more than $400. The lady in the office was very kind and offered to put me in touch with the field manager. He did give me a call back after a few days however I was not in a place to chat with my Twins screaming in the backseat. I did call two other times to try and get in touch with him and have not received a call back to date. Overall, I learned a lot from this experience, and I believe it's important to share so that others understand how to advocate for themselves in an area in which they might not be technically skilled. Ultimately, they are well within their right to cash my check because I did agree to the price. I however will be asking a lot more questions next time, and probably be seeking a different company. I took their marketing for face value and feel like stewardship was mishandled. Our technician rusty was great! Very respectful that we had three children napping when he came to do repairs. After the repair, he explained to me what he did. Was very courteous to me. My only qualm was that he did not wear shoe covers and our home and had to walk through our master bedroom that has beige carpet and I will need to get out our spot cleaner to clean this up.

All in one plumbing is the best local plumbing company in the Atlanta area…read more The owner Daniel has been providing us with various plumbing services and advice for years. He's installed 3 of my toilets, a water heater, and the line from the meter to our house. Everything he's worked on is 100% as good as the day he did the job. Daniel is super honest, he's never tried to sell us on work we don't need or cut any corners, and he always takes the time to do the job right. One thing that stands out about them is that they're flexible and have always worked with our specific situations and give us options to choose from so that we're actually happy with the end result. Their service range is also exceptional. If you're in the Atlanta area looking for a plumber, All In Plumbing is the only call you need to make.

Fast, professional, and reasonably priced. They responded to a gas leak on my heater the same day I…read morecalled. The technician arrived in hours, explained the issue clearly, and had everything fixed in 30 minutes flat. I'll definitely be using them again for any future HVAC needs. Highly recommend this small business.

I am an out-of-state landlord, and William at Georgia Plumb Solutions took care of a leaking…read morekitchen sink at my rental property in Atlanta. He didn't even need to come out to look at it first -- I sent him photographs of the problem, and he was able to give me a quote right over the phone. His price was the best of the three quotes I received. The basket strainers were leaking from both sides, and he replaced both with new ones. He sent me photos of the completed work, which I appreciated very much since I could not be there in person. His invoice was clear and detailed, payment was easy, he waived the credit card processing fee, and the work comes with a 30-day labor warranty. Communication was prompt and professional throughout. It is not easy to find a plumber you can trust from across the country. I highly recommend William and Georgia Plumb Solutions, and I will call them again for any plumbing work at my property.

William arrived on time and completed the toilet installation without any issues. Would definitely…read morerecommend.