I was looking for somewhere new to get our 14 year old Cockapoo groomed, as our regular person had…read morebooked out too far. After doing a bit of research and getting past poor experiences with Petco Grooming, I made an appointment to bring her in. The building doesn't do much in the way of building your confidence, and the inside is pretty gloomy, but Rebecca who groomed our dog was absolutely wonderful. She was attentive to listening to how we wanted her groomed, and acknowledged her age and mentioned how they would look out for her and give her breaks etc. when I picked her up, she looked perfect! Exactly what we wanted, and even better than our regular groomer. I will be switching to bringing Sadie here from now on to have Rebecca groom her. She looked great, and our dog didn't seem overly stressed out and she was super happy. I would highly recommend bringing your dog here, and definitely recommend Rebecca. She is awesome!

I ordered adequan for my pet online. Had to go to the vet to get a written prescription, then hand…read moremail it to Oregon. Waited and waited. After more than a week, I got an email saying I was being refunded! I called a rep, who said she would let the department know it was out of stock. What? The company doesnt know when something is out of stock, and allows people to online purchase a product only to find out that it wasnt in stock in the first place? Buyer beware. I wont purchase from them again. ever.

PetSmart grooming was fantastic. They treated my elderly, blind dog with caring and compassion. The…read moreresult is a beautiful groom and a calm, clean dog.

On my way back home I knew that I needed cat litter to change out the box at home. I have been…read moresteering clear of Petco due to them never having the brand I needed and was happy to have found this on the trek home. It was a fairly quick stop for me when I came here, I knew exactly what I needed. I walked in, right to the cat section, found the litter that I needed and started to head back to the front to pay. Quick exchange of my number to look up my loyalties and I was rung up in no time. I was back out the door in record time due to this store being organized and stocked. Throw in the fact that the employees were on top of their game and made for a swift transaction, it made it that much quicker.

Good Selection of Corals, very friendly staff and you are able to choose the amount of pulsing…read moreXenia wanted at $10/stalk. They have ample amount! Zoa Frags are $26 each and they have reasonable priced Hammer rocks. Copepods and phytoplankton as well. Also had a decent selection of saltwater fish. They have a large selection of fresh water fish along with reptiles and rodents.

Has a lot of things but I was waiting for them to call me when they got a certain fish in they took…read moremy number come to find out they got them in sold all but one and then offered to take my number and call when they can in when I told the guy on the phine that they already did that and never called me he was like you mena someone like took down your number on a pad well I call but when the girl asked me and told me she was putting it down and would call me I called Critter's Reptiles & Exoticsthey not only had them they held 3 back for me and when I arrived I bought more stuff Rick complained and verated me once for buying online well I tried to buy from you maybe invest in some better staff seems to be one of your biggest issues

Poor customer service on line and in the store. Web site is difficult to use and impossible to…read moreplace an order. Web site is a joke on all levels. Drove hours to the physical My Pet Store and More store in Frederic MD to place an order and whoever takes the orders does not work on Saturdays. They took my information and info on what tanks I want to order and I never heard from them again. Evidently they don't want to do business with anyone who is not going to purchace what is physically in stock. Total waste of time..

A small local pet store that has it all. It is located in the Frederick Shopping Center so there is…read moreplenty of parking available. They have everything for dog and cat supplies to bird food and other small animals as well. They also have a dog wash and grooming station (self service as well). The employees are very friendly. The prices are comparable to other pet stores, like PetSmart and Petco.

The best experience we've ever had with grooming! A great place, great groomer, owner, and staff…read more They have so many healthy and fun treats for the dogs! Oh, and dog beer and wine! It's super clean and everyone is very welcoming. Highly recommend!!

Since this place moved/re-named it's truly gone down hill. The things offered aren't as plentiful…read more(it's a much smaller space, so it makes sense) but my number one complaint is that their hours are bizarre. They will just not be open sometimes, like today, a sunny Sunday. We like being able to support our local independent pet store, but we can no longer rely on them for our dog's food because they just decide to sometimes not open on Sundays, a day they have listed as open, or open late. So we decided today we are just ordering dog food online from now on. This has happened too many times to us now. We need reliability, and we don't have it here, sadly.

Excellent training facility. The trainer Emily worked her magic with our very active, energetic,…read moreand stubborn 8 month old puppy, Whiskey. Emily was very patient and persistent in working with Whiskey. She was very helpful and providing suggestions for us as well. Very helpful! He graduated and will now join their group training classes for the next year. Madison and the other front desk assistants are fabulous. Very welcoming and always ready to help with scheduling. Thank you!

We chose Sit Means Sit for puppy class for our 4 month old dog. Cole was great at not just coaching…read moreus but getting our daughter involved. We left the 5 week course with a good foundation and are excited to do more with them!

Hi Sarah, Tiffany's husband here. The reply you gave back is false. As my wife stated, our dog and…read moreI never entered your house. We left once your husband opened the door to our excited puppy and I. We never had the chance for a meet and greet since all we got from your husband was head shaking and muffled mumbles through the glass door. Perhaps your husband has our brief encounter confused with a different one, as our puppy has never once had an incident with a Shih Tzu or any dog for that matter. If you so choose to stick with the story you claim, then you've made us feel satisfied that we did not leave our dog with you. You want to leave your pet with someone you can trust and this story, regarding our encounter, is obviously fabricated. Again, if your husband has our encounter confused with a different one then we'd be willing to accept the apology. But if this is what you claim to be true, do not trust this place.

This is the first time I've ever had to leave my beloved Delilah with anyone. I did my research and…read moredecided we did not want our dog in a kennel and found Sarah through Yelp. We were very pleased with Sarah and felt our girl was safe and loved. We received pictures multiple times daily with updates. Before Delilah was allowed to stay, I met with Sarah and her husband to make sure she was not aggressive. Delilah has not been around other dogs much (besides our other dog), but by the 2nd day, she had multiple friends and was playing with them. I highly recommend Sarah as a kind, caring person to watch your dog. We will be using her services again in the future.

Stopped by Green K9 when I was visiting a friend nearby and I love this place! I may need to make…read morespecial trips to Urbana just so I can visit the store. It is locally owned, and they have lots of unique treats that you can't find anywhere. I'll be back!

ZERO STARS! Shame on…read moreGreen K9 Urbana and how they treat longtime loyal customers. Long story short was helping a friend get her dog to the groomer. They said arrive by 9:30 and they can still do the grooming. Raced said dog there, ran into the building (rolling my ankle on the way IYKYK), and got to the desk at 9:30 on the dot (honestly might have been 9:29 when I walked in the door). Was told sorry the groomer said she can't take her it's 9:30. I said "you told my friend be here by 9:30 so what's the issue?" The front counter person said "It's 9:30 so the groomer can't she's very busy today." I said "well what if it was 9:29 and 59 seconds?" Counter person said "well we aren't an actually keeping a timer?" Yet that's exactly what they were doing. SHAME on this local neighborhood business for treating anyone this way. We personally left Green K9 back when Marni sold it because it's been totally downhill since and this is just another instance. This place is garbage and hopefully they won't last much longer in our town.

My cats used to see Dr Wander and she was wonderful. Very kind and caring. I moved from the area…read more She was very good at diagnosing and used acupuncture on my cats.

Dr. Wander has been our pets' vet since 2009--for 16 years when she first came to administer…read morepalliative care to my 2 sibling cats who were diagnosed with cancer at the same time. She has taken wonderful care of my kitties, all of whom were shelter/rescue cats, of various ages, issues, and sometimes infirmities. She does not rush you or your pet and thoroughly answers all your questions. She is kind, gentle and caring. The convenience of having a mobile vet is tremendous for both you and your pet. Great for you and much less stressful than a dreaded car ride and scary wait for your best buddy at a vet office.

If you can only see the lavish love bestowed on the animal in care of this people you will feel…read moreconfident that your pets are in great hands. They have many years of experience with animal and particularly dogs. They are breeders of special breeds with waiting list for their pedigree. There is no doubt that this service is a passion and not just a vocation for Dogs and Cats Castle. From Fredrick county, Montgomery county and Washington county of Maryland should be proud of having such service delivery for their fury friends. Don' t take my words for it, find out when they are ready to take your pets.

From the owner: Dogs and Cats Castle treats your pets like their very own, like royalty. We treat you as extended…read morepet family. Dogs and Cats is offers a wide selection of pet supplies. Our boarding kennel is coming soon! Visit us regularly.