We have been bringing our dogs to Jefferson Veterinary Hospital for quite some time and have had…read morethe opportunity to see all of the doctors. Each one has provided excellent care, and we have never been disappointed. However, we want to especially recognize Dr. Smith for her outstanding level of understanding, patience, and expertise. One of our pups struggles with chronic ear infections due to allergies, and Dr. Smith's knowledge and attentive care have made a world of difference. She takes the time to thoroughly explain treatment options, answer all of our questions, and ensure that we feel confident in the care plan. Her compassion and dedication to finding solutions tailored to our dog's needs have truly stood out. We are grateful to have such a wonderful veterinary team supporting the health of our pets, and we highly recommend Jefferson Veterinary Hospital--especially Dr. Smith--for anyone looking for exceptional care!

I have been very happy with Jefferson in the 3 years I've gone but they outdid themselves this…read moretime. I had a prescription which was about to run out with chewy.com. They got the prescription renewed, and Chewy and delivered the prescription the next day! I am ever so grateful.

expensive as heck!! groomer could use more training. They didn't even clean my pets ears & her…read morenails are still sharp. $70.00 for a terrible grooming? buyer beware

We started using Old Farm in 2007. We have had 6 dogs cared for there over the years. Some of them…read morewith extensive medical needs. We never questioned a test or procedure. Happily paid for any and all that was recommended. Even when Dr.Wilson removed what he said was a tumor from my then 4 year old chihuahua and it turned out it was a healthy, normal salivary gland. We didn't get angry or argue having to pay for what turned out to be a completely unnecessary surgery. We accepted that doctors are human too and moved on. We put our trust in them, gave them respect and never questioned their recommendations. We spent tens of thousands of dollars there. We sent them gifts in appreciation. And in return some of them have treated us like garbage. We had an issue with their groomer, Amy. My dog was injured during grooming(per their report)but again we weren't angry at the time or blaming. We figured those things happen sometimes. But her response was to completely shut down and refuse to give any information that could help treat my dog. Over the next few months, my dog had to have her toe removed. And still the management staff and groomer treated us like we had done something wrong! Again we never blamed, never asked for compensation, we simply said because Amy wouldn't communicate we didn't want to use her as a groomer. From that point many of the staff was cold and at times out right rude to me. When we finally expressed unhappiness with the treatment and handling of things the office manger, Marney made it clear our continued business was not wanted. They were happy to let a client of over 15 years leave because they prioritized their groomers ego over a long term client

Glade Valley is amazing! Buster and Stella visit them for their vaccinations and annual checkups…read more We have been lucky that only a couple times have they needed to visit with any illnesses or injuries. When I've needed more immediate care they have always done their best to accommodate us right away. Little Buster was prone to ear infections and ever since I started following the vets cleaning and care regiment he hasn't had any issues. Doctor Nikki McAdams is absolutely wonderful. Glade valley is also way better than their previous experiences at Banfield. She is attentive, follows up and they absolutely love all the staff who are so kind and compassionate there.

Just bad service. And an office manager that isn't helpful or willing to listen to an upset…read morecustomer. Edit: If the customer was important you would reach out. I would still not recommend this bet to any person in the Frederick area. As the vets can not diagnose my cat successfully and the business owner continues to not hear my issue. I have read multiple other reviews on Reddit and Google that have reinforced my choice to leave this vet. Please read how these people have mistreated families before bringing your fur children here! Money money money!

We recently changed vets because our old vet made it impossible to get same day or even same week…read moreappointments- very difficult when you have a sick or injured animal. We had several people recommend West Frederick and I am so glad we decided to come here! Our initial visit went great as a basic check up for our two dogs. About two months after we started with them, our old man dachshund injured his back. We were so scared. West Frederick vet has been nothing but wonderful and kind to us. They don't oversell procedures, or medications. They give it to you straight and let you know your options. We are so grateful to West Frederick!

We have been going to West Frederick Vet for many years. They always treat our pups like they were…read moretheir own. Very kind and friendly staff. As your dog get older we seem to need the vet a little more, and its great to know they are there for us. Recently we had a problem were our 100 pound golden has trouble walking. We got him to the vet and they came out to the truck to do the checkup so he did not have to get up. The quickly figured out it was a medication issue and he got better very quickly. It is just hard to find this type of quality and love in a vet.

I absolutely love taking my puppy to yellow spring. Everyone is so welcoming and the doctors…read moreexplain things very well. I will say it is on the pricey side, but I feel that sometimes you pay for the service you get. I have previously used Banfield and I'm glad I can actually say I have a vet that I can go to and an environment for my puppy that feels much more welcoming.

Not sure about some of these crappy reviews but I'm the real deal, a local resident of Frederick…read morewho didn't worry about price shopping for my sick pet. I called Yellow Springs last Friday morning after being in the ER the night before, Dr K called me back promptly and advised me to come in ASAP. Daisy was there all day, catheterized, given IV fluids and blood work, and diagnosed with pancreatitis. The entire staff stayed late, helped carry my 75 pound dog to my car, and Dr K called the vet at the hospital, sent records and helped navigate my dogs admission. They didn't do all of this for free, but they were efficient, compassionate and quick to help in my time of vet emergency. My sweet girl Daisy is now at home and doing great. Thank you to the entire staff for your help.

Had my dog neutered and anal sac cleaned.Iwas told to come back in 2 weeks to have staples removed…read moreand anal check at no charge.When we went back they took dog in back for no more than 5 minutes,The girl brought my dog back in and said Dr Saussen would be in in a few min.She came in and said everything wass ok.When I went to leave,I was given a bill for $102.00.I SAID IT WAS SUPPOSED TO BE AT NO CHARGE.They told me the staple removal was free but they done a medical progress examination and anal recheck and it was $102.00.I was not told of this before it was done.How could they do all this in 5 min.They also charged me $20.00 more to recheck anal sac than they charged to do the procedure.They did reduce the bill the $20.00,as they said they haave raaised there prices since I had it done.T his is the reason people can"t keep their pets. I feel that Ishould of told of charge before it was done,I also don't think all of this could be done in 5 min.

We have been talking our lab here since he was a puppy. We…read morehave met all the Dr's. and they have all been wonderful. I've had a lot of questions through our journey of being a pet parent and they have all been thoroughly answered in a caring way. Today we said goodbye to our boy far too soon, but cancer does not care about age. We were shown such care and compassion. Everything was handled lovingly. The Drs that he saw regularly came in to say goodbye. They made a heartbreaking time as gentle as possible. I will never go to another vet!

Dr. Owen is an amazing vet, and really cares about you and your pet. He and his staff always try to…read morework with patients to ensure they receive the best care possible. He is great with dogs, cats, pocket pets, etc. He's helped us help several dogs cross the rainbow bridge, and has always been compassionate and done whatever he can to make the process as smooth as possible. We don't trust anyone else with our pets. He's worth the extra drive, and I always recommend him to anyone who is looking for a vet.

Do Not Trust This Clinic With Your Pet's Care -- Discriminatory, Unprofessional, and Dishonest…read more 1. Blatant Profiling Around Affordability We came in for an emergency evaluation after my dog was injured. We called ahead, explained the situation, requested X-rays, and asked for an estimate. When the doctor got to discussing treatment options, he did not simply lay them out and let us decide. Instead, unprompted, he repeatedly said "if you can't afford it... if you can't afford it... if you can't afford it," even though we never indicated cost was a concern. NOTE: I WAS ON THE PHONE AT THE TIME AND HEARD THESE COMMENTS DIRECTLY. We had already made clear we wanted repair over amputation if possible, yet the comments persisted. A provider who assumes a client can't afford care, and says so repeatedly and unprompted, is making a judgment call he would not make about every client. This was flat-out profiling, and no pet owner should have to sit through it while trying to get their injured animal help. 2. Broken Promises, Zero Accountability, and Abandonment of an Urgent Case We asked for medical notes, X-rays, and a treatment estimate to move forward with surgery quickly. Every deadline they gave us was missed -- noon the next day, then "by the end of the weekend," then a closed office on Sunday despite promising otherwise. By Monday we still had nothing and had to call ourselves. The receptionist apologized for the delay; the doctor's excuse was a "SYSTEM GLITCH" that was "NOT OUR FAULT," and he got angry that his own employee had apologized on his behalf. My partner, who works overnight shifts and set an alarm specifically to catch this call, woke up to a voicemail from the doctor refusing to treat our injured dog. When my partner called back, the doctor talked over him, threatened to report us to the Humane Society if surgery wasn't done within 7 days, then hung up. He set that 7-day ultimatum himself, acknowledging the urgency, yet CUT OFF CARE entirely with NO REFERRAL to another provider or emergency clinic. Walking away from an active, urgent case with nowhere for us to turn is not poor service -- it's ABANDONMENT, by the same doctor who caused every delay and then punished us for following up on what his own clinic promised. 3. Failure to Perform Promised Services, Then Withholding Records The doctor also told us, both over the phone and in person, that our dog needed a specific service performed. That service was never actually completed. When we asked for vaccination records to confirm this, he claimed the dog "did not get vaccinated" and told us to stop contacting them. We then asked for an itemized invoice to verify we weren't charged for services never rendered. He refused, and hung up on us repeatedly when we tried to follow up. The Sheriff's Department got involved and were the ones who finally retrieved the records we'd been requesting all along. It is absurd that it took police involvement just to get basic medical and financial documentation from a facility we paid out of pocket. Bottom Line: This practice showed apparent bias around affordability, zero accountability, failure to deliver services promised, and a doctor who behaved unprofessionally and vindictively abandoning an injured animal mid-treatment, withholding records, and requiring police involvement just to get basic documentation. If Dr. Owen were genuinely concerned about our dog's welfare, that would have looked like urgency and cooperation, not refusal to treat, stonewalling, and threats. We were the ones trying, at every turn, to get our dog proper care. He was the one standing in the way. This will be reported to the Maryland State Board of Veterinary Medical Examiners. This dog is fun-loving and well cared for. We're lifelong pet lovers with other animals in our home, and recently took him in from a family member who could no longer care for him. I am APPALLED.

Dr. Mecenas has been our veterinarian for 5 years. He is very knowledgeable and thorough in…read moretreating our dogs. I would recommend him highly!

At Animal Care Clinic in Walkersville, MD:…read more Dr. Macenes (Macenes?), however, was the worst vet I have ever visited and there is no way he will ever get near another pet of mine. We had just moved to the area and his clinic was nearby. He was rude, condescending (I am not a 10 year old but rather a 57 yo woman with several long-lived dogs since I was 5 and with a Doctorate in Medical Sciences). He was belligerent, verbally insulting to me and our dog, confrontational, uncompromising, unyielding, and uninformed, Every question I asked made him angrier until he dismissed us from his office. Please beware.