Our dogs LOVE their visits with Angela! I know this because she sends me incredible photos of them…read morehaving fun when she is there. I don't know how she does it, but her photos are seriously amazing and I literally laugh out loud when I get her texts at work. Now I'm beginning to worry that they like her more than me... ;-) Listen, our dogs are our kids. We really care that they are getting excellent care and attention when we can't be there. We truly trust Paws & Claws with our fur babies, and couldn't recommend them more highly. Booking and paying for services is a breeze, and the daily reports are prompt and thorough.

From the owner: Paws & Claws Urbana provides pet sitting, pet walking, and house sitting in Urbana ONLY. We are a…read morelocally owned and operated small business.

Our dogs have never been boarded before, never mind being away from us overnight. So when we had…read moreplanned a road trip, our biggest worry was for our dogs welfare. Some places added extra pricing for nearly everything. Does you dog need meds or supplements? That's an extra $10 per day. Does you dog enjoy walks? That's an extra $10 a walk. One of your dogs requires meds, and they both take supplements. And both being high energy they require lots of exercise. Thankfully The Animal Inn set one price for boarding and no add ons. So they were the one we decided would look after our hounds. The good reviews also helped. But would our dogs do well? Well they happily trotted off with the lady on reception. And when we came to pick them up, they were happy and full of energy. Thankfully I had worried for nothing. And they were well looked after. Having the worst experience of our lives at a previous kennels. (Our pug required emergency veterinary care) We are glad to have found somewhere we can trust.

I waited too late to get my dog into the vet at Christmas for boarding so I contacted the Animal…read moreInn of Frederick and spoke with/Nancy. Despite their being busy, they found space for my beloved pet for the 2 nights I needed. It's a beautiful property and the rates were probably better than my vet would've charged me. Upon pickup, Prija (my dog) , was in good spirits and has suffered no setbacks in personality and showed no signs of anxiety...best of all, she didn't come home sick. I highly recommend Animal Inn and we will use them again when we travel back to the area!

The folks at Happy Paws take wonderful care of our dog, Emir! They are extremely reliable and go…read morethe extra mile to make sure he is happy and comfortable. Mike and Nichole are so good with Emir it really gives me peace of mind to know he is in such good hands when I am away. Since I started a new job with longer hours away form home, Mike comes walk Emir every afternoon. I think Emir looks forward to seeing Mike more than he does me! :) I highly recommend Happy Paws!

Happy Paws is an outstanding pet sitting service. Angela, the owner, is responsive and diligent…read more The Petsitters always leave a detailed report, sent via email, after they visit. You can schedule visit requests online which is very convenient and they get back to you the next business day.

5 stars all the way! We will never use another pet-care service…read more We found their company online and emailed just days before our trip. Kristy, (owner/operator), was wonderfully responsive and helpful in setting up our pet sitting experience. We traveled for 10 days and never once worried about our 2 (fur babies) cats, Jack and Sally. Joleen, who cared for them daily, sent regular texts with photos and updates. She was amazing and went above and beyond to ensure our cats' comfort, (and ours!). She was funny and quick to respond, just like a close family member! We knew Joleen took great care of them when we returned to find them, (and our home!) just as content as we had left them. My husband and I were extremely impressed with Beyond Barks.

From the owner: Beyond Barks, LLC provides reliable and affordable dog walking and pet sitting services for all of…read moreyour pets when you cannot be there to take care of them yourself. Whether you have cats, horses, birds, fish, and of course, dogs, you can have peace of mind knowing that your pets will be well taken care of by the professional pet sitters at Beyond Barks, LLC. So, feel free to work late or take that vacation without the guilt and worry of leaving your pets alone at home all day, or in a cage at a boarding kennel. Our service hours are 7 days a week including holidays. We offer service between the hours of 7 AM and 9 PM. For your pet's safety as well as for your peace of mind, Beyond Barks, LLC is a fully insured and bonded professional dog walking and pet sitting company. We offer a wide variety of services including daily dog walking and pet sitting, overnight pet sitting, pet transportation, farm sitting, house sitting, yard pick-up, and more.

This is our first time as we normally bring our pup with us. We have rabbits that will need care in…read morethe future, we wanted to establish a care plan for vacations in the future. Courtney put my mind at ease during the initial meeting. They took good care of our pup during a day trip. Trustworthy on all levels especially the most important part of great care for our girl. We plan on using them in the future and would 100 percent recommend them.

This team is truly as good as it gets. Courtney and her team are AMAZING. Having used a great great…read moredog walking company in VA - I was sure it would be hard to find someone as good, and affordable, to walk my two shepherd mixes. I never dreamed I would find something better! Both my boys are shy and love rubs and extra loving - Courtney and her team give that to them and more. I also have a crazy schedule and Courtney allowed me the flexibility to schedule on a week to week basis - letting her know which days that week our boys would need a walk. No extra charge - and often on Sunday's she would take the time to reach out and ask me personally about my schedule. She is just above and beyond - affordable and super pleasant to work with too. I only wish I was home when she came :)

The staff is great! They are very accommodating for my pup who has turned anxious as she's gotten…read moreolder and no longer likes daycare (she figured out how to open their door and just leaves when she feels like it ). They recommended she did day boarding and she loves it! They know us by name and are always happy to see her. Definitely recommend for anyone looking for a place for their pet to relax while you are at work.

Three years ago I raved about Olde Towne Pet Resort to every dog owner I knew. Now I wouldn't board…read morea houseplant here. Great to horrible, entirely self-inflicted. Every booking, every pet, every time: more signatures and "agreements" than a mortgage closing. Somewhere there's a lawyer who's never met a dog and decided the real threat to this business is the guy who's paid them loyally for three years. You carefully fill out the entire grooming form online, pick every option -- then show up and they shove a paper copy across the counter to sign the exact same thing again. And after all that paperwork, they still claim they don't have the phone number they've had on file for three years and called me on before. Let's put this in perspective. I can order dinner to my door in two taps -- Reorder, Apple Pay, done. A stranger drives hot food across town on the strength of my thumbprint. But dropping off dogs these people have known for three years apparently requires a signing ceremony and a fresh liability waiver every single visit. In 2026, that's not caution. That's a business that's forgotten how to trust its own customers. And then there's the membership -- the crown jewel of contempt. They took a system that worked and actively torched it. Gone are the daycare credit packs: fair, flexible, buy-what-you-need, the way a business treats people it respects. In their place, a pricier monthly "membership" that auto-drafts your card whether your dog walks through the door or not, with no rollover for the days you paid for and never used. Read that again: you pay, they keep it, your dog gets nothing, and they call it a perk. It's not a membership -- it's a standing withdrawal from your bank account with a bow on it. It punishes the exact people who kept this place in business: the regulars whose lives don't run on a fixed weekly schedule. Some months my dogs come once, some months five times, because that's how actual life works -- and this program is built to make sure I lose either way. It doesn't serve pets. It doesn't serve owners. It serves a spreadsheet, and it treats every loyal customer as a recurring charge to be maximized rather than a person to be valued. It is, top to bottom, the most openly hostile "loyalty" scheme I've ever been asked to fund. When customers spend more time signing forms and fighting your billing than petting their dogs, you're not a pet resort -- you're a law firm with a kennel attached. Take your pets somewhere that still remembers what the word "customer" means.

Our dog Lamar loves Dottie's Day Trippers! They love Lamar like he is one of their own and take…read moreextra care to make sure he feels secure and pampered. We rely on them whenever we are in the area visiting family. Lamar looks forward to it and always comes home happy and tired! Highly recommend as someone to trust with your pets when you are away or can't walk them or take them to the park yourself.

Bradie at Dottie's Day Trippers has become my 100% reliable go-to help, from non-stop babysitting a…read moreneurotic cat to checking if my pipes have frozen. I cannot recommend them enough! Excellent.

We've been using Woofin' It ever since Dr. Lou bought the business. We have 2 dogs and 2 cats. We…read moreLOVE that the same people come to care for our pets. They know our pets well and our pets like them too! We feel our pets are safe and well cared for whether it be for one visit or when we are gone 2 weeks and have 4 visits per day. I can't recommend them enough!

From the owner: Welcome to Woofin' It, a boutique Pet Concierge company that will not only put your dogs at ease,…read morebut owners too! Our team members are passionate about taking care of your pets as well as we do for our own! No dog wants to sit inside all day while their owners work long hours, and we're here to solve that problem. Let us help you to have a happier, healthier dog! We'll be the best part of their day while you're away!

I asked the manager for assistance, and he told me that an employee was helping another customer…read moreand would assist us next. I was there to buy about five koi fish. After finishing with the other customer, the employee said they would come back to help us, but they never did. We waited around 20 minutes by the fish tanks without anyone coming to help us. To make matters worse, the employee spent most of the time on their phone instead of helping customers. It was very unprofessional and showed a complete lack of customer service. Poor communication, no follow-through, and a total waste of our time. Horrible service.

I've used them several times, the Hagerstown grooming place is significantly better than the…read moreFrederick one. But what has me writing the review is that they specifically did something I asked them not to. I paid for 3 dogs to have grooming and very specifically told them to not cut the tail of one of them. We wanted it left long. When I went back to pick them up the tail had been shaved. They claimed it was because of matting but if they had left it alone like I had asked them to they wouldn't have even had a razor going through the hair to even know there was some small mats. It took 2 years to grow that tail out.