Good, honest mechanics. Easy to get appointment and fast service. See Thomas for all your auto…read morerepairs and maintenance.

I have been taking my car to Woodards for a few years. They are always friendly, honest and…read morethorough. I have always received excellent service. I was thrilled when I found them. I love the fact that their fees are reasonable and only fix what is needed. Unfortunately, the garage has moved to a location much farther away from me but I will continue to take my car to them. I trust them with my vehicle. Thank you for being fair and honest.

This is one of those family-owned businesses we should be proud to support. Jim has always done…read moreright by me and gotten the job done. When one repair didn't stick, he did a different fix and only charged for the new materials. What really tipped me over to writing this review is how Ryland and Kyle helped me with a stuck sunroof lid. Kyla squeezed me in right before closing, and Ryland took care of it in 15 minutes. Brilliant! Thanks, guys!

It is refreshing to find and honest local business owner. I have never been steered wrong by Jim…read moreor his team. They may not be the fastest in town but I'll take honesty and pride in their work over fast!

This auto shop has treated me right on so many occasions. They know your name and have excellent…read morecustomer service. Chris the owner and the great guys that work there, like Mike, Daniel, and Ted are all just awesome. I am a young female and they never tell me to fix anything that is not broken and they are always very upfront about pricing. I have never felt like I didn't get a good deal and they have even told me, "I didn't fix anything today so I am not going to charge you," when my car wouldn't start and I got it towed there but it started right up when they went to look at it. They told me to just bring it back if I had anymore issues, because my car battery was just dead.(The tow guy had tried to jump it but couldn't get it to start.) I would recommend them to anyone because I know they are trust worthy, but you will need an appt. because they stay busy! They will always do their best to fit you in though. I went just this morning and will continue to go back.

Where do I even begin? After everything that's happened, I will never trust this company with my…read morevehicle again. A few months ago, I brought my vehicle in for an oil change and was supposed to receive a tire rotation because I purchased my tires there. The tire rotation was never done, and no one told me my brakes were in serious condition until after I had already paid. Almost immediately after leaving, my brakes started making noise. I was told I had enough brake life to make it until my next oil change. That wasn't even close to true. Before I reached my next service interval, the brakes were grinding, and I was suddenly facing nearly a $600 brake and rotor replacement. If my brakes were already that close to failure, why wasn't I warned before they destroyed the rotors? Then, after paying for the repair, I was once again told I would "probably need brakes again" on the exact same side. That made absolutely no sense and only raised more concerns. The worst part came after my most recent visit. My vehicle started feeling like something was wrong, so I inspected it myself. I found one lug nut completely missing, and the rest were loose and barely holding the wheel on. I'm incredibly lucky my wheel didn't come off while I was driving. That could have cost me my life or someone else's. At this point, I have absolutely no confidence in the workmanship or safety standards at this shop. Between the missed tire rotation, the lack of warning about my brakes, the repeated issues with the same wheel, and the dangerously loose lug nuts, I cannot recommend this business to anyone. I strongly encourage every customer to inspect their vehicle before leaving because what happened to me should never happen to anyone.

I am so grateful to have this shop nearby! These guys have saved my butt more than once when…read moreunexpected repairs popped up. This is a no frills, old school, local shop that gets the job done quickly and at a great price. Honest and direct, you can rest assured these guys are the real deal. Thank you Prestons!

Horrendous service. Have called twice with two different inquiries each time, same result both…read moretimes. Some geriatric old man with the attitude of a high school cheerleader answers the phone, clearly can't hear or understand anyone on the phone, then just gets a pissy attitude. Any business should know, those who answer the phones are the first line of customer service, having this ass of an old man answer the phones like a child is not doing yall any favors.

My car's check engine light recently came on, and after reading the outstanding reviews on Yelp, I…read moredecided to contact Elliot Automotive. From the moment I called, the experience exceeded my expectations. Jay was incredibly kind, professional, and helpful. As someone new to the Richmond area, it was reassuring to have such a positive first interaction with a local business. Everyone I encountered was friendly, welcoming, and truly focused on providing exceptional customer service. Based on my experience, I can confidently say "Yes--I highly recommend this business and will absolutely return in the future". Thank you for such a great experience. C. Rosser

What great service! I've been looking for a new auto shop since the dealership I went to has sky…read morehigh prices. Found Elliot Auto was a small, welcoming, and recommended biz. Getting an appt was easy, I called in & they gathered my info to send me a quote. I got a quote via text that I accepted to set the appt. There's no waiting room, so you do have to drop off the car & head elsewhere to wait. I had a scheduled maintenance done, and it was ready before the end of day. Upon pickup they explained what was done & made sure I didn't have any questions or concerns. All the staff was SUPER nice! Definitely recommend.

I own a large truck a Chevy Silverado to be specific. I wanted to get new tires mounted and…read morebalanced on my truck along with an inspection and they did a wonderful job. friendly people done in one day and reasonably priced.

Everyone at Axselle was amazing. I can't say enough about this auto service. We drove in from…read moreNashville with car issues and they took us in immediately, two days before Thanksgiving holiday. I loved their honesty. The big issue was a sensor problem, not a safety issue, which saved us over a thousand dollars. They also took the time to explain things for a second time after having just spoken with my husband earlier on the phone. They made time to fix a minor problem, the air conditioning. On the way out we talked to two of the mechanics, wishing us a Happy Thanksgiving, and learned they also checked all of the cars fluids and made sure they were taken care of. I could tell we weren't the only happy customers because there were gifts on the counter from other happy patrons. I can't recommend them enough.

This is a family owned business. The original owner, Raymond Scott, passed away in 2010, after…read moremany many years of automobile repair for everyone in Shockoe Bottom. Lewis Scott, his son is the owner now, and learned his trade having grown up repairing cars and trucks , etc. along with his three brothers. These people are fairly priced, they do excellent work that you can count on. Call ahead always. Because they are so busy! Also while visiting there, you will notice that this is a 100+ year old building, that was a stable in the early 1900's. The brick walls still have the partitions that show where each stall was. I know this family very well, because I am Lewis's older sister. You can trust my family to treat you right. ~Peggy Scott Edwards

Stopped by early to get a state inspection. The guy was friendly and quick. Even with a few ahead…read moreof me, I was in and out in 30 mins. Definitely recommend this place for state inspections.

First time here per recommendation. Got an oil change, state inspection, tire rotation for…read morereasonable price. Will definitely come back! I asked them to check my ac coolant and before starting work on it asked what the issue was. I told them my brother thought I should have it checked out and they said it's cooling great already. So I passed on that service ($99). I appreciated their honesty. High integrity! Very friendly and absolutely professional.

I have had the b worst experience with this repair shop. My neighbors advised not to go there…read morebecause of their experiences. I had no problems with there oil change department other their extremely expensive costs. I went there to have a specific mechanical problem they said the fix yet proceeded to repair and replace something that entirely diggerent. I will NEVER return to this auto repair shop and advise others to think before having their repairs there. Also note their reviews are in my findings only include positive reviews while seeing, in another fields,their bad reviews They seem to be primarily 2 stars This should be considered.