ZERO STARS. My husband Luis Torres got a car for me and our newborn son. Got it May 2023, we've had…read moreto leave the car at their shop multiple times. There has been nothing but problems with this car. When we took it back the first time they discovered I need a new brakes and motors... Do you not check a car before you buy it and put it on your lot? Second there was problems with the gas intake. Third the head gasket blew only one month after having it... Had it in the shop for a whole month and three extra days to charge an AC which only takes an hour... They have some nerve charging $1400 for a car that has over 200!!! Thousand miles on it. Everyone's been doing nothing but bullshitting me and my husband. Whatever person owns this place just know you have a lawsuit coming. Not to mention the hundreds of other horrible reviews from this place of how they sell lemons to people. You guys should be ashamed of yourself genuinely. Now our families out of a car once again and we have to wait for a lawyer. Oh just to mention while I was in there filing a complaint for what was wrong with the car a lady came in through her keys at the guy and said they need to fix her car that she just bought. She was an older lady... This is horrible and sad what y'all are doing to people who trust you!

Bad experience. After taking my truck back twice the were know longer the friendly dealership and I…read morefelt disrespected because I wanted my truck I paid $84000 to not have these problems.

Mark and his team are very helpsful and professional with the services they provide. I can always…read morecount on them to to get me straight whether it is inspecting or fixing one of my cars. Biggest selling point was that they have a machine to deal with high end rims that do not touch or damage the front lip, front area of the rim. I wll definitely return to C&J for all my automotive needs. C & J Auto Service Center 9007 Jefferson Davis Hwy, Richmond, VA 23237 (804) 275-2560

From NJ Traveling to Daytona Florida had issues in Virginia with our ford transit van, they tried…read moretheir hardest to get us going, but had to wait for a part, helped us out with finding rentals for our crew to continue our trip, stayed open late for us so we can get our luggage out of our van and hit the road.great great people ! Wendy at the front desk so caring ! The whole staff. John the mechanic great explanation of what was going on and his effort to repair. Picked up van on our way home, great work, called us next day to make sure all was okay ! Definitely recommend them! Can't thank you all enough for all of your help and efforts.

I was fortunate enough to find a Jeep CJ7. The going price were 25k and up, got a great looking and…read moregreat running Renegade for $17k. This is a keeper vehicle, that was perfected by DAVIS!

I bought a 2023 International MV-607 Rollback from Davis Auto Sales. The purchase was easy and…read moreseamless. I live in Northern California I searched many dealers to find what I wanted. Davis Auto Sales not only had the vehicle I wanted but then understood that I was going from a 8-Car transporter to a rollback and explained in detail every nuance of my new truck to me. I was absolutely shocked that my truck came with every available piece of equipment I needed to get to work as soon as I pulled off the lot. Their customer service and knowledge is second to none and I've never bought a commercial or private vehicle with such ease. It was definitely worth the 3,000 mile drive!!!

I lost my Lexus on my birthday, and I had no idea what I was going to do. Thankfully, Wonder Woman…read more(she really lives up to the nickname) aka Bonnie Bowen Harrison worked tirelessly for two days to find me the best rate and deal that I could have asked for. Bonnie is all about helping people and doing what's best for people, she would never and could never sell you junk, it's simply not the person she is. Bonnie is open, honest and trustworthy and best of all she will absolutely feed you . If you are looking for a car she and Dave are the people to go to. She is all about quality and people first. I am so grateful to know these people and I am proud to buy from Landmark Motors! It was so pleasant seeing Diesel Harrison 7.3 the pug, he is a big office help and loves French dips! Thank you so much and I love my new car!

This company always goes the extra mile for you! The owner (Bonnie) is professional, courteous,…read morehonest, reliable and will provide you with the best customer service you have ever experienced. They don't call her "Wonder Woman" for nothing!

We worked with Sydney to trade in and buy a pre-owned car. The experience was great with no…read morepressure! We test drove about 7 cars and never once felt like we were being rushed or needed to stop trying options.

Had been searching for a vehicle for my son for almost 2 months when I noticed a low mile 2019…read moreDodge Charger on their site with the specs we wanted. Only problem was that dealer was 4 hours away. Called and spoke to Nathan at around 4:00pm. That's when the over the top exceptional customer service experience began. We had recently thought we found a vehicle only to arrive at dealer and find the car was sold. Expressed our concern that this might happen again. Nathan explained the VA Select Policy of not "holding" a car if someone came into lot and wanted to purchase. What he did do, was commit to letting us know upon closing that evening (via text), that the car was in fact still available and we could commit to driving there in the morning. But that wasn't good enough for Nathan. He also went the extra mile and took a picture of a scratch he noticed on the vehicle and sent us pictures. Said he would ask the body shop to buff it out first thing in the morning. We texted Nathan when we departed our house at 6:30am (they don't open until 9) and he was then able to remove it from the lot so no one could purchase since we were now enroute. Upon arriving to the location after 4-hour drive, the first thing we say at the entrance was a shiny, newly detailed Dodge Charger. My son was very excited and Nathan proceeded to give us a 30-minute certificate to do a test drive. This completely suprised us, as our experience had been drive around the block with saleperson hovering in back seat. Son was convinced it was the car after driving it for 5 minutes. Upon our return, Nathan offered us beverages and escorted us to his desk for the daunting "sign and make it yours experience". Not once did we feel pressure. No haggling was required (we knew this before we came), and Nathan patiently answered each and every question. Once the paperwork was complete and ready for us to go to the financing department, we all went outside and talked about the car some more. Nathan shared several personal stories with our family and we were happy that we had him as our salesperson. But it didn't stop there. Once Finanace was ready for us, Nathan took it upon himself to take the vehicle to the the nearby service station and top of the gas tank. Outstanding. The financing process was quick and painless as we had pre-approval for the loan. Robert Seeney (F & I Manager) took over from there and made sure all the paperwork was in order since we were from out of state. He was extremely professional and had the personality of someone who took the customer service experience seriously. Bottom line is that our experience with Virginia Select Auto was exceptionally pleasant and we would hope that everyone would get the opportunity to work with Nathan if in the market to purchase a car. Their no-pressure process is something we will never forget. Thank you VA Select Auto!

Took my car for the State Inspection and oil change. Very professional. This is my second time…read morecoming here and will continue to do so because of their excellent service. Front desk customer care also excellent.

I took my vehicle there in early July 2025 for an inspection. I knew it would not pass. They…read morecompleted the necessary work and I took my vehicle home. While driving home I realized the steering wheel had too much play in it. I called them and advised them of the issue. They told me to bring it back and they'd look at it. They called and advised that the part they just installed had failed. I took the vehicle back that following Monday and just as advertised, they warranted their work at no additional cost to me. My vehicle is running as it should. Thank you for your honest work and great staff.

I bought my brand new 2025 Bronco Sport from Haley Ford earlier this year and scheduled my 10,000…read moremile service and required recall with them. I dropped my car off Friday (12/19) at 10am with an appointment and was told it would be ready between 3 and 5 that day. When I checked in, I told my service rep that my USB and USB C ports were not working. He cut me off, said it would require a separate appointment, and never wrote it down or passed it along. My car sat at Haley Ford all day with no updates. At 5:30pm, I was told the recall could not be completed because it had to be installed using a USB drive, but that it "wasn't working," even though no one had documented that the port was broken. I later learned that the recall did not actually require that at all. Around noon the following day, I was told my car was ready, but when I asked what had been done, the answer was nothing. After more than twenty four hours at the dealership, neither the routine service nor the recall had been completed. My car never left Haley Ford and sat there untouched the entire time. When I attempted to speak with someone other than the original service rep, I was told no one else was available and the call ended while I was requesting to speak with a supervisor. I then took my car to Sheehy Ford, where the recall update was completed in about five hours without any issue. They were confused when I explained why Haley Ford said it could not be done. Everyone else I have interacted with at Haley Ford has been kind and helpful, and my purchase experience was great. My concerns are specifically with the service department's communication and follow through.

Toshi and Andrew provided a seamless, easy, and transparent buying process. I was in and out in…read moreless than two hours - no games or BS! Thanks so much Haley Ford.

There terrible sales people and they lied about a vehicle that we bought with rust and a messed up…read moretransmission also came on a salvage title and tracked us down on a test drive would not recommend at all

Nice place quality used cars, excellent attention , reliable prices and they open Sundays !read more

Treated my bf and his mother right. She gets her new car Monday with things made perfect on the…read morebody of the car that she loved!! I wasn't present but from his lips he would go back again!!

Unfortunately, not a great experience I was going in to buy a car but wanted to see how they would…read morereact to financing and made up a story to see if they would treat me like anyone else . One the guys there belittled me for my age and kept telling me "go tell your daddy to buy it for you" , "yeah, yeah tell your daddy to come with you next time" , "go ahead and come back with your daddy " well let me tell you man , don't judge young buyers! , you shouldn't even judge anyone even if there young! Saying comments like that during the test drive really pissed me off because I'm an adult too and should be treated like one. Another thing that kept irking me is when I had questions about the car he would find it hard to answer and instead,he kept telling me to hold on because he needed to answer calls .It felt like I wasn't even taken seriously. I'm not sure how they've operating 30 years + (apparently) and still don't understand how to treat customers equally. I'm glad I didn't give my money to them. The car itself seemed fine but I noticed that the dealer had altered it to look like it was perfect condition but it wasn't, it was driving rough and wasn't driving the way it should be and I was told it was normal when it's not.

excellent customer service! great crew. everyone was extremely polite & professional! Highly…read morerecommend .

Worse service ever ! I dropped my car off for an 8am appointment to get brakes fixed all bay were…read moreempty and I call back by 2 to see how much longer and they didn't even start on my car yet 5 hours later ! Said they just got the parts for my car at 1 and the guy went on lunch break mind you I made this appointment a week ago so they should of had my parts for my appointment at 8am since they knew I was coming to get my brakes changed ... I just went and picked my car up because that was very unprofessional.. when I got there to pick my car up at 230 all bays were full of cars getting worked on that got there after me ! I don't understand how they have those part ready for those car appointments but not mine ... do not recommend at all no sense of time or having the proper tools/parts available even when they been given advance notice you were coming .. I can see if I just showed up and they had to squeeze me in but that's was not the case and when they didn't have the parts they could explained that and called me back to drop my car off when the parts got there it's not hard to have common courtesy especially to a paying customer.. any other shop would have called when they didn't have the parts or had the parts ready for my appointment .. this is just ridiculous