I was the executor for family friend who was terminal and who passed in July. In addition to…read morecancer, she had congestive heart failure and required oxygen 24/7 for the last seven months. I rented, and then bought a portable oxygen unit from Harmony, so that we could get back and forth to doctors and the hospital. Harmony representatives were always very professional, eager to assist, and arrived on time for any appointments. I recommend Harmony for any medical supplies without any reservations. They were great.

Son needed a knee scooter to help him get around with a hurt foot. The pricing was very reasonable…read moreand they have a military discount!

I like Greg and appreciated his help with selecting a chair for my mother. We paid for the chair,…read morebut he has twice failed to deliver the chair when he said he would. If you call his number, it goes to voicemail, and the voicemail is full so you can't leave a message. There's a text option, but that doesn't get a response either. I just want the chair, but he can't seem to get it together to deliver it. Nice guy, but this is no way to run a business.

It is a rare event today to experience such quality, interested, interpersonal service as that…read morewhich owner Greg exhibited on May 2nd. I entered the store to look into purchasing a pair of thermal arthritis open fingered gloves. He kindly measured both hands and let me try on two pairs of gloves manufactured by different companies. He told me if for some reason either glove ripped or tore, he would replace it for free. I have worn these gloves nightly to bed since I purchased them four days ago and they have really helped reduce the pain. Shout out to Greg and his store. He really goes the extra mile to guarantee customer satisfaction.

I was sent to pickup my CPAP Equipment at Mori Medical Equipment in Vista. I thought to myself…read more"...Oh, not them!!" Mori has NOT changed in 3 yrs. This time Mori Med. Equip. was selected by Scripps Sleep Center (Obviously, they have not read the reviews.). where I was to get my CPAP equipment. I tried my best to switch to a different provider with no luck in doing so. Since this was my first time going to their office, I could not find it. The GPS did not get you there. I had a 1:00pm appointment at their facility: 2320 La Miranda in Vista. I called the office to get directions but the phone system said they were at lunch from 12:30 - 1:30pm and I could leave a message. What's the deal!! I had a 1pm appointment!! I tried to leave a message but the mailbox was FULL. The phone system also said I could speak to someone if I entered their 3 initials, which I did. The AI assistant said the categories were empty and hung up. Now you know this wasn't anything I didn't expect since I have dealt with Mori Med. Equip. before and had a similar experience. NOT my first rodeo with these people. They have not done anything in the past 3 yrs to improve themselves. It is only a suggestion but if you read your reviews, they will tell you step by step what you need to do to improve your company's outward facing reputation. All the ONE STAR reviews have explained their problem sufficiently and stating accurately the problems they are seeing. This information in the right hands can not only improve the morale of your employees that face the storm of insults and anger on a daily basis, but also increase your bottom line. With the reviews in the ONE STARS at the same or more than the FIVE STARS reviews, all new customers will be looking elsewhere. This can't be good. I hope you have major improvements in your future !!

I must give another shoutout to Mori Medical-- this time for the awesome JUAN GARCIA! Mr. Garcia…read morewas supportive, patient and professional. A true example of customer service. This is a great company who focuses on " Doing things right " and like Louis-- Juan went the extra mile for me. Keep up the great work Mori Medical! Michael

I am so impressed by the flexibility and kindness of the CNAs from Avenue HH, I highly recommend…read moretheir services. We've been using their home health aids for several months.

From the owner: Medical Equipmentread more

Haven't been there yet but will update later this week. I called to see if they have walkers for…read moresale to the public. We have Kaiser thru Medicare and they will only pay for a walker if you are on Hospice. Some medical supply places only work through insurance. The assistant was most helpful and courteous. They get my bit so far!

We went in today with an issue on my foldable wheelchair and met Isaac and Abigail and they were so…read morehelpful in giving us great information. I would highly recommend them for all of your medical supplies needs because they are so knowledgeable and helpful.

We have worked with Coast Biomed for years as our go to resource for service on our equipment and…read moregreat to work with when purchasing our refurbished equipment. Their attention to detail and customer first approach has really set them apart from the rest.

Purchased 2 used stretchers from Coast. The agreement was that they would come as-is fully…read morefunctional with all components. Both were missing key components and 1 had operational buttons that are dysfunctional and not repairable. I have not unboxed the 2nd stretcher. The salesman refused to troubleshoot or send replacement parts to make the cot functional. After the sale the salesman was not interested in fulfilling/honoring the contract as he states "When we spoke on the phone I was reluctant to sell you the cots and that if we did they would be as is working condition. You reassured me you were good with that and that you guys have the ability to fix issues on your end." I will get "working condition" unless they don't work then you'll have to live with non-functioning cots that can't be repaired because you agreed to that.

This place is fantastic for mobility scooter rentals. Great selection, affordable pricing, delivery…read moreto Harrah's Rincon available And extremely kind employees. Alex and Jay were both wonderful and this place will now be my go to rental place. Everything was perfect.

A senior friend was having problems with her mobility cart (looks like a small golf cart). It runs…read moreon 2 12-volt gel cell batteries. They where relaced on May 5, 2025 and she has been having problems starting several weeks later. I looked the cart over last week and one of the 12 Volt batteries was only reading 8.6 volts after being charged overnight. I talked to one of the employees about this and he was challenging me about the accuracy of my DVM ( I have worked in electronics for 60 years). After looking at the batteries I found that when they were installed only one was being charged. I rewired the charging system so both batteries are now being charged. My friend is now having no more problems with her cart. My friend called them today and only got an answering machine.

I needed a portable massage table after taking years of lessons and finally readying to do massage…read moreexchanges. My order was delivered quickly. The table was incredibly easy to set up and take down. The massage cream is the best I've used and has a light, delectable fragrance. The linen covers are luxurious and comfortable. My only challenge was figuring out how to open the head cradle. I finally found videos online to show me what I was doing wrong. So funny. Easy to attach and detach after that. It blends well with the rest of my space and now is a wonderful surface to build my skills and keep my body mechanics in line.

Purchased a massage table and multiple accessories from Earthlite. I confirmed with them that I…read morecould schedule a time for delivery with the shipping company as we do not have reception staff that can just receive shipments whenever. I arranged for delivery between 11am-1pm, the delivery driver left everything outside on the sidewalk an hour before the scheduled time when no on was available. They didn't make the delivery, but they did contract with the company and they choose to keep working with them. With the price paid for the equipment and shipping on top of that, I see no reason to purchase from them directly if they support this type of shipping.

(5/2/26) Kudos to everyone who spoke out on here and was right!…read more I recently spoke with someone in the escalations department at my insurance. They informed me that they spoke to someone in a position of authority at Access Medical and were told that their current business is CLOSED and they are CURRENTLY RESTRUCTURING. My advice to anyone reading this is: cut your losses, try to recoup what you can, make it quick and move onto another vendor. As for me, the folks at Access Medical strung me along and lead me on and straight up lied to me for over a year - leading me to believe that they were helping me get a new power wheelchair when they were doing not much of the sort. They even went so far as to fleece me for a $4,800+ co-pay - which I'll be attempting to recoup. I do have to give them props for one thing though - I DID get properly assessed for a new power wheelchair, and I DO have the paperwork from that, which I'll hopefully be able to pass on to a new vendor such that I can finally get the power wheelchair I need. As for the restructuring - I hope God intervenes and it doesn't happen. Neither the owners or executives at Access Medical need to be working with people in vulnerable physical and life circumstances, and they certainly don't need to be in charge of anything important like large amounts of money, high dollar assets, or owning or running an actual business. Their actions and behavior throughout this restructuring process prove that they need to go back to licking boots and stay there for a very long while.

I have been a client with them since July 2021. Today was a disgrace. I feel like a young man who…read morehas been stood up by a girl. I was evaluated for a new power chair in July 2025 I got approved but obviously with insurance you have to wait a little bit. I was told that the timeline was January 2026. The appointment has been moved twice now. It was rescheduled for today, April 17th 2026 I showed up today at the Murrieta California CCS MTU I waited in an hour. I couldn't get a hold of my technician neither could my physical therapist. I eventually have to leave with still no contact from the main office or my technician. I called again about 20 minutes ago finally getting through to someone just to find out that my technician was furloughed. This was not communicated to me or my physical therapist. Now they do not have a timeline for when i'm expected to get the new chair. Access Medical is a joke if you are a loved one are disabled and need wheelchairs or other pieces of equipment I STRONGLY RECOMMEND THAT YOU DO NOT GO WITH THEM

Went great. Knowledge of the product, ease of contacting them and their help finding my previous…read moreservice record, and willingness to go the extra mile to accommodate my requirements.

We were visiting San Diego and found that because of multiple surgeries on my arm I was unable to…read moresleep in the bed or in the recliner chair that we had at our house and we contacted Danny at Advanced Medical. Although it was a little difficult to find the entrance without the stairs but we found it and were lucky to rent an amazing chair... it's so great that we ended up purchasing one it's on order now. Danny and his coworkers were fantastic they've been so kind to us we appreciate them tremendously and cannot recommend this company any more highly!