I like Greg and appreciated his help with selecting a chair for my mother. We paid for the chair,…read morebut he has twice failed to deliver the chair when he said he would. If you call his number, it goes to voicemail, and the voicemail is full so you can't leave a message. There's a text option, but that doesn't get a response either. I just want the chair, but he can't seem to get it together to deliver it. Nice guy, but this is no way to run a business.

It is a rare event today to experience such quality, interested, interpersonal service as that…read morewhich owner Greg exhibited on May 2nd. I entered the store to look into purchasing a pair of thermal arthritis open fingered gloves. He kindly measured both hands and let me try on two pairs of gloves manufactured by different companies. He told me if for some reason either glove ripped or tore, he would replace it for free. I have worn these gloves nightly to bed since I purchased them four days ago and they have really helped reduce the pain. Shout out to Greg and his store. He really goes the extra mile to guarantee customer satisfaction.

I received excellent service by Lead Supervisor Louie who was very helpful, patient and…read moreknowledgeable. He explained the situation I was experiencing with my CPAP and was just fantastic! Louie is an outstanding example of customer focused care and his efforts reflect very well on the Mori Medical Brand. I'd give Louie 10 Stars if I could!

I got CPAP equipment in San Diego on 4-7-26 (Tue), I was told if I returned it before 30 days had…read morelapsed, my Ins. wouldn't be billed. I returned it on 4-13-26 (Mon.) after using for 2 nights & weekend passed. I have double ins. coverage, and 2nd. ins. sent a statement showing Mori had attempted to bill Ins. Co, 4-24-26, and was denied due to duplicate bill. Mori had billed both ins. companies on 4-27-26, and paid $98.39 & $393.58. I called Mori Billing and was told I misunderstood the 1st. month was free, if I returned it prior to 30 days, which I did. So I asked if the returned, unused, still in sterile packages, surplus supplies would be credited to my ins. companies. Billing woman didn't know. Supposed to talk with supervisor and get back to me. 1- I was told one thing in the beginning, and told that was wrong when I questioned the reason for payments even though it had been returned. 2- Why was one of the entries on the statement denied due to duplicate billing. 3- I assume no on ever asked the Billing person about crediting ins. company for any of their unused, returns.

I am so impressed by the flexibility and kindness of the CNAs from Avenue HH, I highly recommend…read moretheir services. We've been using their home health aids for several months.

From the owner: Home Care Agency, Medical Equipment, Home Care Services, Veteran Benefits, and VA assistanceread more

We went in today with an issue on my foldable wheelchair and met Isaac and Abigail and they were so…read morehelpful in giving us great information. I would highly recommend them for all of your medical supplies needs because they are so knowledgeable and helpful.

Scheduled hours are wrong. They were closed a whole two hours before their posted closing hours…read more Just took my business elsewhere

We have worked with Coast Biomed for years as our go to resource for service on our equipment and…read moregreat to work with when purchasing our refurbished equipment. Their attention to detail and customer first approach has really set them apart from the rest.

Pleased an order two months ago. No followup communication from seller. Zilch. Items were…read moreback-ordered at the time the order was placed. Called today to check-in and ended up requesting a refund. This is entirely UNACCEPTABLE for a medical equipment supplier. No communication, dont order from these guys unless you call to confirm their stock.

This place is fantastic for mobility scooter rentals. Great selection, affordable pricing, delivery…read moreto Harrah's Rincon available And extremely kind employees. Alex and Jay were both wonderful and this place will now be my go to rental place. Everything was perfect.

A senior friend was having problems with her mobility cart (looks like a small golf cart). It runs…read moreon 2 12-volt gel cell batteries. They where relaced on May 5, 2025 and she has been having problems starting several weeks later. I looked the cart over last week and one of the 12 Volt batteries was only reading 8.6 volts after being charged overnight. I talked to one of the employees about this and he was challenging me about the accuracy of my DVM ( I have worked in electronics for 60 years). After looking at the batteries I found that when they were installed only one was being charged. I rewired the charging system so both batteries are now being charged. My friend is now having no more problems with her cart. My friend called them today and only got an answering machine.

Purchased a massage table and multiple accessories from Earthlite. I confirmed with them that I…read morecould schedule a time for delivery with the shipping company as we do not have reception staff that can just receive shipments whenever. I arranged for delivery between 11am-1pm, the delivery driver left everything outside on the sidewalk an hour before the scheduled time when no on was available. They didn't make the delivery, but they did contract with the company and they choose to keep working with them. With the price paid for the equipment and shipping on top of that, I see no reason to purchase from them directly if they support this type of shipping.

I had a hydraulic massage table that was damaged by an electrical explosion into my spa from SC…read moreEdison . I ordered all new parts to repair my table. Earthlite sent the incorrect parts twice which cost me extra in electrician bills. After three months trying to get the table to work with lack of support from Earthlite, I finally had to send all parts back because the table still wouldn't work. Parts were returned via Fed Ex and signed for on August 25th. To date September 13th I still have not received my credit. This company is incredibly irresponsible and could care less about customer service. BUYER BE WARE!!!

After a very rocky 3 month waiting period during which there was a LOT of miscommunication and…read morechances to avoid a LOT of acrimony, the CEO of Access has made personal contact with me to assure an appropriate scooter will soon be delivered. I appreciate his concern and efforts to correct the problems The new scooter was delivered on Thursday, June 22nd at 945 am as promised. The scooter is actually the same model I requested way back in January before Access Medical was involved. I have to commend Blaine Hunt the CEO, for finally cutting through the myriad issues in the ensuing months. We discussed the problems and he appreciated learning about them so refinements can be made. I truly believe that is was a perfect storm in my case that caused all the problems. At this point, I would definitely recommend using Access medical.

(5/2/26) Kudos to everyone who spoke out on here and was right!…read more I recently spoke with someone in the escalations department at my insurance. They informed me that they spoke to someone in a position of authority at Access Medical and were told that their current business is CLOSED and they are CURRENTLY RESTRUCTURING. My advice to anyone reading this is: cut your losses, try to recoup what you can, make it quick and move onto another vendor. As for me, the folks at Access Medical strung me along and lead me on and straight up lied to me for over a year - leading me to believe that they were helping me get a new power wheelchair when they were doing not much of the sort. They even went so far as to fleece me for a $4,800+ co-pay - which I'll be attempting to recoup. I do have to give them props for one thing though - I DID get properly assessed for a new power wheelchair, and I DO have the paperwork from that, which I'll hopefully be able to pass on to a new vendor such that I can finally get the power wheelchair I need. As for the restructuring - I hope God intervenes and it doesn't happen. Neither the owners or executives at Access Medical need to be working with people in vulnerable physical and life circumstances, and they certainly don't need to be in charge of anything important like large amounts of money, high dollar assets, or owning or running an actual business. Their actions and behavior throughout this restructuring process prove that they need to go back to licking boots and stay there for a very long while.