We recently had Timbercreek Floors replace the tile in our home with luxury vinyl plank and we…read morecouldn't be happier with the experience. Ryan was incredibly communicative throughout the entire process and went above and beyond by making sure we had a variety of flooring options to choose from, even coordinating with a vendor I had been following. The installation team worked quickly and efficiently, meeting a tight deadline without sacrificing quality. The finished product looks amazing!

Three years ago we had vinyl put in over our tile with Timbercreek. Over the last three years there…read morehave been some issues that have come up, and Ryan has been available and willing over the time to fix the issues. Unfortunately it came down to replacing all of the flooring due to our floor being discontinued. Ryan was quick to get a resolution, always communicating and extremely patient and helpful during the process. His team was clean, efficient and kind (which is so important when they're in your home for multiple days) We were happy previously, and continue to be happy customers who would highly recommend Timbercreek for flooring. Thank you Ryan for getting us a solution to the problem, your lifetime warranty is just that!

Roosevelt was super patient and helpful while he helped us pick out the perfect carpets! I really…read moreappreciate his insights and he made some great points I hadn't considered! Then Joe Garcia installed the carpet and he was great! Super professional and fast! He went above and beyond when he noticed that our floor transitions were old and worn out. He made it so that we don't have to use transitions at all! It looks so much better!

Wonderful value, great customer service, would absolutely reccomend for future carpet needs.read more

I finally made the decision to replace my carpet after 5 years! The only reason I even reached out…read moreto Carpet Now was because of the reviews so I thought it only fair to repay the favor. All the reviews are true! We are a week in to our new carpet and couldn't be happier with the results! They were quick, efficient, extremely communicative, had amazing response time and best of all REASONABLY priced. I had 2 other companies come out to give us estimates before carpet now and Carpet now beat BOTH bids by $200+. Chuck was extremely friendly and knowledgable about which options would be best for our pockets and the look we were going for! They bring samples ON SITE to choose from which was wonderful for us to be able to see and feel in real time. Shoutout to Chuck for being extremely patient and willing to big chill in the couch while we went back and forth with our decision Lol If we ever need any more work done, I'm definitely reaching out to Carpet now first. Ya'll - AND they cleaned up when they left! I mean GOOD too! I'm talking no crumbs left behind!

Extremely helpful: 1. Scheduled to meet my needs…read more2. Alerted me when on the way and showed up on time 3. Had a couple of unexpected problems (my mistakes). Solved 4. Finished slightly ahead of quoted work time 5. Charged me original quote. OUTSTANDING JOB

The team at Flooring Warehouse were fantastic! 3 rooms (& 5 closets) completed in 1 day. They…read moreeven mopped the new floor before leaving.

I worked with Cody Dorris for some flooring I ordered over $5500.00 worth of product…read more Before ordering I was told the items would arrive the next day if ordered before 3PM. So, it was ordered in the early AM well the next day nothing, the 2nd day nothing. Finally, the order came in and moved to the install location. Boxes were inspected and damaged items came from the warehouse. The warehouse just taped up the boxes and sent them out anyway with damaged product. To top that all off the Pflugerville office would only refund a complete box and not the individual planks (yes, the charged me for damaged product) As far as Cody Dorris, seemed like he would say (lie) anything to make the sale. Also, the order was not delivered 100% 18 days later still no answer form the warehouse as to the remaining order, nor will they refund the for the late product. NOTE make sure you order what you need and not over order, they do not refund the returns. This is not my go-to store, I found better service and product elsewhere.

We had an excellent experience with Peoples Signature Flooring and would highly recommend them…read more Their pricing was very reasonable compared with the four other companies we consulted, but what impressed me most was that they didn't nickel-and-dime us for every little thing. They actually did much more than what was originally promised and made sure everything was done right. The crew, Tony and his team, was professional, respectful of our home, and cleaned up after themselves every single day, which we really appreciated during a major flooring project. A special thank you to Sam Nolley. He was extremely knowledgeable about flooring and patiently helped us sort through the different options until we found the flooring that was best for our home and our needs. There was never any pressure to choose the most expensive option. My only wish is that they did more than flooring! After this experience, I would trust this company with projects big or small. Fair pricing, knowledgeable people, excellent workmanship, and a company that delivers more than it promises. That's increasingly hard to find. Highly recommended.

Peoples Signature Flooring did an amazing job again! They put down wood like ceramic tile in my…read morehouse, matching the tile I had in my master and replacing the existing floor. I was happy to note it was the same great team that did the original work 5 years ago. They also replaced my carpet in two rooms in half a day. I'm very happy with the quality of the work and how well everything was cleaned up. They moved my furniture with care and worked around my schedule. I highly recommend People's Signature Flooring for any flooring needs.

Paul and his son installed 350 sqft of vinyl strip flooring…read more Great communication, friendly service, on time, excellent workmanship. You won't be disappointed

Paul did an excellent job on our media room carpet. It was a patterned carpet and had to be cut…read morevery carefully so the seams do not show and he was great at it. Very respectful and took good care of the baseboards and walls so I did not have to touch up after the install. His son came over as his helper and it was a great dad-son bond to see as well :) they make and awesome team. Hire him for your next flooring job. You will love his work.

All concerned are very knowledgeable, thorough, and reasonable prices…read more Appointments were on time and effective. I look forward to them doing a quality job.

In all my 50 years as a paying customer I have never had an experience as bad as the one I had with…read moreFlooring Warehouse. All seemed to go well initially the carpets were ordered and fitted, everything seemed fine. Then I started to get emails saying the invoice was outstanding and I was due money. This was a problem on so many levels but the main one was I did not pay for the carpets and could not go back to the person whose card was used to get proof of payment. What really annoyed me was the lack of remorse shown by the firm, no apologetic emails, just, you are due us money , pay now threats. When I asked the perpetrator of the emails to escalate the matter I got push back! Eventually the matter was escalated and after some email exchanges things went quiet for a few months, I wrongly assumed that Flooring Warehouse has resolved the matter internally or used common sense not to pursue the sum outstanding ..... then threats started again, this time of legal action. Talking to other business owners they said they would have owned the mistake and written off the sum outstanding (50% was paid upfront). Not with this lot, they seem to have little regard for their reputation or the inconvenience and stress caused to the buyer as a result of their own incompetence. Buyer beware, use someone who values their clients and puts the customer above their bottom line. The customer, after all, is always right.

Britton and his team did a good and clean work with two of our guest bedrooms. They finished the…read moreproject on time. And we're very efficient. Overall the pricing was reasonable.Victoria was good in communicating the project details. We had a good experience with them and would definitely consider them for future projects.

From the owner: Floor Coverings International provides professional flooring installation and in-home flooring…read moredesign consultations in Metro North Austin, offering hardwood flooring, luxury vinyl plank, carpet, tile, and laminate for every style and budget. As a local flooring company, we bring our Mobile Showroom with curated flooring samples straight to your door, so you can see colors and textures in your own lighting and décor. From personalized design guidance to expert installation and full flooring services, our team manages the entire process with clear communication and careful craftsmanship. Discover beautiful, durable new flooring designed around your space and schedule your free in-home consultation today.

Dexter said it would take 1 to 2 weeks for new carpet install…read more Paid a sizable deposit. Multiple delays. After a month and a half, agreed to refund my deposit. Multiple delays for the refund. It has been more than 2 months, no refund, now not responding to me.

My house looks brand new. Dexter and his teams are fantastic. Craftsman through and through…read more Many things impressed me. Dexter was super prompt in arranging our initial consultation. I could tell the minute I met him that I was in good hands. He asked great questions about budgets, timelines, styles, etc. Unlike other bids I received, he did not try to pitch products or up-sale his services (the other companies were truly annoying at this). The bid process was straight forward. When we first met, I was in the middle of a DIY wood floor project downstairs. So happens that Dexter is a wood floor craftsman as well, and couldn't help but notice I was struggling with a few cuts around doors and corners. Even though he was there for a carpet bid, he spent extra time advising me on how to tackle the cuts and even offered to teach me how. That is nothing short of genuine kindness and sincerity. So much in fact that I decided to let one crew finish out the last part of the project I struggled with (and it looks fantastic). The second crew came in the next day to install the carpet (stairs, 4 bedrooms and a living space upstairs). I feel like I blinked and they were done. Amazing. Beautiful. Like a new home. Throughout the process, Dexter was informative, timely, efficient, professional, and truly genuine in making sure the project was done to his and my satisfaction. He even offered to come over on a Sunday to inspect, and yes of course, help me with that last bit of quarter round I was not sure how to cut. I love the fact he is local, a family owned business, and supports the community in ways other than masterfully transforming homes. I couldn't be more pleased.

Pros: The sales reps we've worked with are friendly and nice. They seem to know their stuff about…read moretheir products, and they carry a wide range of inventory. We used them for carpet replacement, backsplash demo and install, and floor demo and wood install. The sales reps are very agreeable and are good salesmen...confident in their products/service and make lots of promises. Have a pretty quick turnaround with ordering and install. Depending on the scope of project, they send in a large crew to get in and get the job done. Cons: The quality of the job lies in whatever crew and Project Manager gets assigned to your project. The sales rep becomes a middle man of trying to give "the customer is always right" vibe (or "let's keep the customer happy") AND "got to keep the PM happy or he'll probably leave the job with his crew". Sales rep will say, "yes, we can do that, let's make it right." Then the PM comes in and says, "the slab was uneven, that's normal, nothing we can do about it." The "we can fix this portion of the job, it's easy, just need to do this..." then becomes "choose the worst couple of spots and we'll fix those" because of pushback and excuses from the crew. No quality control. I'm giving two stars because they did a good job with our carpet installs, and our Sales Reps were nice guys. Just wish our "nice guys" could have had a crew that knew what they were doing and took more pride in their work. I've talked to other customers that had other crews work on their projects, and they did not have any of the same issues as we did. And they were surprised when they saw the pictures I'm posting.

All emotions aside, here are the facts. Covid Move- My…read morefamily and I moved across the country in 2020. It was a difficult time to find services for our new home and we settled on Lonestar Carpet for all of our carpet and laminate flooring based on a handful of online reviews that looked promising. The sales rep we had told us we were getting the best of the best (price was not our biggest concern as we wanted good value and longevity) and that we would get years of good use and value from our $8k + purchase with his company. Red flags- Right away there were problems. The pad we ordered was not the pad that showed up on installation day and one of the installers told my husband that he had never installed flooring before that day. When we called, the rep told us that he had misquoted us for the wrong pad and getting the correct pad would add thousands of dollars and weeks of time to our install. We were frustrated but we made the call, we didn't have weeks to wait. We had already put off moving in to get this job scheduled After installation- The installation of the laminate flooring was shoddy and the transitions started popping up right away. We also noticed seams in our carpets within a few months. We tried to call several times and got no answer. The companies who provided the materials refused to talk to us, sending us back to our rep. We ran in circles. It is what it is- The time in our life was incredibly chaotic and we made the decision to do what we could to mitigate the issues and moved on with life. Looking back, I wish I would have had the bandwidth to push harder or drive to their corporate office to talk face to face, but things in 2020 were difficult and we let it go. 2023- time for new laminate- The problems with the laminate had gotten so bad we decided to replace it once and for all. We found another company with lifetime product and installation warranties and set the date. My husband pulled up the old flooring and the reason for all of the lifting and cupping became very obvious. There was no moisture barrier installed on the concrete sun floor, no preparation of any kind, nothing. We looked up the installation manual for the flooring (we still had a box in the garage) and found a guide from 2017 stating that a moisture barrier of at least 6mm must be installed on concrete sub floors. "We could just walk away" - We called the rep, he and his boss took two days to get back to us. When he called us with his answer it was that "the company changed its policy on moisture barriers in DEC of 2020 and since our floors were installed in August of 2020 "we could just walk away from you." He went on to say "the floors have no warranty, zip" and "we don't have to do anything to help you." When I tried to tell him I had found something from 2017 indicating that was not correct he talked over me, became agitated, and told me that his company would "go above and beyond" by filling out a claim form against the flooring manufacturer. In short, Lonestar Carpet was not going to do anything to stand behind its work or its customer. Their "above and beyond" was to fill out a claim form, which the sales rep told me repeatedly he "didn't have to do." Take aways- There are a lot of flooring companies with excellent reputations. Many of them stand behind their products and services with lifetime installation warranties representing companies who offer the same on their products. Why would you choose a company that considers it "above and beyond" to fill out a form and pass the buck to the manufacturer? Why would you choose a company who employs sales representatives who yell at and blame their customers? I feel that my family and I were taken advantage of in many ways by this company. I will not be having them fill out a claim form, or provide any other services for me and I am warning as many people who will listen to shop around. Flooring is a huge investment, it is supposed to last a long time, the company you choose will be represented in your home for years. We learned the hard way so you don't have to.