My best friend is getting married, so she decided to schedule an appointment to try on some wedding dresses. We were paired with Tyler, and she was absolutely phenomenal! She was incredibly friendly, funny, and most importantly, helpful. She made our experience so special that it felt like we'd known her forever. I highly recommend Tyler to anyone or everyone looking for a wedding dress fitting. Thank you, Tyler, for everything! 10/10 read more

I had an extremely disappointing experience with David's Bridal and feel completely misled by their return policy. I purchased a wedding dress on February 22 for about $1,800. Shortly afterward, I started having second thoughts and wanted to return it within what I believed was their 30-day return window (which is widely referenced online). However, when I contacted the store, I was told that because the dress cost over $1,500, they do not allow refunds--only store credit. This policy was never verbally explained to me before I purchased the dress, and it is buried in very small text at the bottom of a long receipt. Had I known that spending slightly over $1,500 would completely eliminate my ability to receive a refund, I absolutely would have reconsidered the purchase or taken more time to decide. What makes this even more frustrating is that the dress was not taken home and hasn't even shipped yet--it was ordered and is still in their system. I contacted them well within the supposed return timeframe and even offered a compromise where they could keep $300 as a restocking fee and refund the remaining amount, but they refused to work with me at all. For a company that markets itself around such an important milestone in people's lives, the lack of transparency and unwillingness to help a customer in good faith is incredibly disappointing. This experience has turned what should be an exciting part of wedding planning into a stressful and frustrating situation. Future brides should be very careful and ask explicitly about the refund policy for dresses over $1,500 before purchasing, because it may not be clearly explained to you. read more

I am extremely disappointed with my online order experience. I ordered a perfume, but instead I received a small candle and some random sample items that I did not order. This was clearly a fulfillment mistake on your end. Now I am being told that in order to receive a refund, I need to take time out of my day to package and return the incorrect items. This is not my fault, yet I'm expected to waste my time and gas to fix an error made by your company. When a business ships the wrong product, the responsibility should not fall on the customer to correct it. I paid for a specific item, never received it, and now I'm being inconvenienced further just to get my money back. This experience has been frustrating and disappointing, and I expected much better service. read more

I had a really good experience here with Kim. She was super helpful and friendly with my whole group. I found the dress of my dreams!! They had a wide selection of dresses to try on. My dress was expensive but it was also new in the store so I'm not surprised. I was able to get a discount with the emails I signed up for the day before. Woo hoo! Thank you to all the staff for what you do! read more

David's Bridal - Bridal Near Me - Roseville, California

I've consistently had great luck with David's bridal. I have bought one dress for myself and went shopping for another dress with my friend. I really enjoyed our person helping us try on dresses. She just let us two girls do our thing! She was so patient with us we just were trying to get an idea of what my friend would like. Alterations department are amazing women and I will always go to David's bridal first for any formal wear read more

I have had two really great experiences at the David's Bridal location here in Roseville! Kourtnie (hopefully I got that spelling right) worked with me both times, and she was an absolute angel. During my second appointment, she had another helper with her who was amazing as well (I couldn't remember her name, but she was so lovely!). The staff here has been so insanely helpful, kind, patient, and made for such a pleasant experience. I am one of the most indecisive people; even after two appointments I still do not have my dress chosen, but that did not stop these ladies from trying to think of every possible thing they could do to help me come to a decision. They stayed much longer than the appointment duration was supposed to go (both times) just to make sure we got through everything I needed before leaving the store. I would 1000% recommend both of those ladies to anyone going in. Even the two different front desk girls I've seen have been so lovely! No complaints whatsoever, and really just wanted to shoutout Kourtnie for being such an angel during both appointments! read more

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Don't ever order online from David's Bridal! They are horrible to deal with! I ordered two identical dresses in different sizes for my daughter to wear to Night to Shine. It took almost a month for them to arrive. The first dress tried on fit. It had some picks in the lace but we didn't have time to get another one so she wore it anyway. The second dress was returned the next day on January 29th via UPS. According to UPS, it arrived back to DB on Feb. 4th. Today is March 7th and I do not have a refund. I've called and texted with "customer service" twice. Two hours minimum wait to speak to someone each time. A lot of back and forth, no assurances, "it arrived to the wrong place and they had to send it to the right place, they have to inspect the return, I might not get a full refund depending on the condition of the dress ( we never took it out of the package), said to wait until March 20th for refund. Ridiculous company, ridiculous customer service. Save yourself the hassle of shopping here. Worst service ever! read more

Kimberly was the best! She really got to know me and my group of gals. She listened to all my questions, concerns, wants, and needs. She was so welcoming, knowledgeable, and just so much fun to be around! I appreciate all her help, she really made the experience so amazing and helped me find "the one" can't recommend her Kimberly enough! read more

David's Bridal - Kimberly - Bridal Near Me - Roseville, California

I have updated my review to a 3 star because after finally speaking with the manager Nicole it turned the experience around . I wish I would have dealt with her sooner. She was able to return the dress and refund my money after a month of dealing with the online and 800 number Custer service . read more

This David's Bridal location is the best one in Northern California. I purchased my wedding gown here, so did my sister. I have gotten three bridesmaids dresses here and today I looked at prom dresses with my baby sister. The selection of dresses is amazing and the quality is unmatched by competitors. You are definitely getting the best value for your money. The customer service at this location is top notch. They treat ALL people with respect. I love it and appreciate it. The kindness feels genuine. The manager Nicole is very welcoming and remembers the faces of people who come there--this is rare in chain retail stores. She gives this location the small town feel. I will continue to bring my business here. read more

I went to find a formal dress for an upcoming event. The lady up front told me she would have a stylist find me as she is currently on a break. I walked around and the dresses were organized by color so it was appealing to shop. I went to the clearance section since it was BOGO. I picked out a few dresses to try then asked a person for shoes to try on with my dress. She couldn't find the exact shoes I wanted to try with my dress, I settled for a pair I found in my size. I tried on dresses and I couldn't find any in my size. I finally had my friend pick some dresses in my size as she couldn't zip up my dress. At this point the stylist Jessica came to assist me. She measured me to find my dress size. I ended up picking two dresses because of the BOGO deal. I would come back again for a dress here. read more

David's Bridal - Outside the fitting room with my dress. - Bridal Near Me - Roseville, California

My daughters stylist was Kimberly. I was very impressed with her. She did an amazing job. She knew what questions to ask. Thanks for your expertise. read more

Tyler was extremely helpful, friendly, and had a very positive personality. She made my experience trying on dresses something to remember! Looking forward for a follow up appointment to say yes to a dress read more

Shoutout to Aly and Tyler at the Roseville location. From start to finish, they helped build my perfect bridal party ensemble and wedding gown. Their personal attention to detail was flawless - big hugs each and every time we came in, and tears of happiness right along with ours. We were never rushed, or made to feel like we were in the way. They fussed over us, gave their honest opinions, and even scouted down the perfect styles in the perfect color - satin finish APPLE. I can't say enough good things! read more

David's Bridal - Bridesmaids and MOH in Apple (satin finish) - Bridal Near Me - Roseville, California

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Shout out to Tyler and Megan for helping me find the perfect dress last night. We were in a bit of a time crunch and with my event just days away, they helped to turn a stressful situation into a positive experience. They took the time to help me find the right dress for my body type. They even went above and beyond ti have the semestres fix the zipper on a dress that I had to have. As it was the only one left in my size. Not only that they helped me out a lot by sharing all of their sales with me. Highly recommend this store, for dresses for any occasion. Thank you ladies I truly appreciate your help! -Keri read more

Excellent service! I've shopped here multiple times as a bridesmaid over the years and have always received top notch service. When it came to my own wedding, we found my bridesmaids dress here and it only took a month for them to arrive. I tried shopping for my wedding dress at other local bridal shops and ended up finding my dress here. They had a great selection to choose from and made the process very easy. Highly recommend coming here. read more

I came here today as the Matron of Honor for one of my closest friends who is getting married in May. We had an appointment for 1:30 and arrived on time. This was her first ever appointment to try on dresses so we were optimistic but did not expect to find "the one" today. Sierra was our consultant and she was right at the entrance when we arrived. She got my friend set up with a bag and asked what she was looking for. After looking at a few inspiration photos, she explained the dress sections to us and told us to look around while she pulled some items. I went straight for the clearance section and let the bride look at the expensive stuff. I found a lovely dress at a very good price and after about 10 minutes my friend was in the changing room with some good options. We spent almost 2 hours trying on about 6-8 dresses and retrying some with different undergarments, hairpieces, etc. Ultimately my friend chose the very first dress she tried on; the one closest to the picture she had in her head. She teared up when she finally came out in it with in a good size with everything in place. We both knew it was the one. I am so happy for her. Sierra was very attentive and helpful throughout the entire process and the woman who does alterations was lovely as well. She had great suggestions and feedback to make my friend's dress perfect for her special day. The bride got the dress and hairpiece she wanted and came in well under budget. (My clearance dress came in second place, but hey, a girl's got to try!) She also got a lot of positive feedback from multiple staff and customers. Overall it was a very enjoyable experience, but should we run into any problems I will update the review. I was surprised by their selection and prices were fair. I have been to David's before in other locations and we did not have an appointment and the experience wasn't as good so I would definitely recommend taking the time to set one up to make your experience more pleasurable but I would absolutely recommend this location after my experience. read more

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I love David's Bridal in Roseville, CA. They are always personable, accommodating, helpful, willing to go the extra mile to help get you what you want. I like their selections. The Alterations department is absolutely the best I have found in the area. They are wonderful. I had two dresses that needed alterations, one, a gown, that needed fixing at the last minute. They do a wonderful job and I never have to re-do the work. The whole staff there are great. I will never go to another place. read more

The day of the wedding when I put my dress on the straps broke. It wouldn't stay buttoned in my necklace. The class bonnet was broken and had to be held together with the safety. Pin really disappointed in this place. They are nice when you say yes to the dress but after that they really don't want to help you or have the time And the zippers on the bride's maid's dresses would not go up. We had to put soap on them so they would zip read more

David's Bridal - This picture is them trying to fix the dress so it would stay on - Bridal Near Me - Roseville, California

Went in earlier today to look at bridesmaids dresses with a couple other bridesmaids in the wedding, not one single employee made us feel welcome and were extremely rude. Seemed like they were profiling us on our appearance and I will not be going back. read more

In May I stopped in for an appointment to pick out a bridesmaid's dress for my sister's wedding December 6th, since it takes a bit to get the order in. My sister gave the option for her bridesmaids to chose their own style, but in the same shade. My consultant was Julianna and she was very helpful, as well as patient when I made my selections for try on and didn't loose her nerves when my hyper toddler started up. I tried on a few different styles and chose the High-Neck Ruched Mesh Bridesmaid Dress in Pewter. My first reaction "I look good!" I felt hot in that dress, it just fit perfectly and hugged my curves nicely so it didn't have to be altered at all! On the day of the wedding the dress was both comfortable and flattering! I felt very elegant and received a lot of compliments on my dress! I would highly recommend this location and I would recommend it to others! My sister gave me her discount which was helpful, thanks sis and the location is just beautiful and has many accessories and dresses depending on your budget! I cannot wait to see the wedding photos from the photographer once they are released and I will be posting our beautiful bridesmaid's dresses we each chose for my sister and now brother-in-law's wedding! Thank you both for the honor of being your bridesmaid at your wedding! :-) read more

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Beautiful dress!! It was perfect for me and arrived waaay quicker than expected! I used a personal friend/recommendation for alterations but did purchase the straps from David's bridal because they were perfect. It was perfect for me read more

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Tyler at Roseville was great! from start to finish she was so helpful and friendly. I was never rushed and she helped find my perfect dress.

Rae was absolutely amazing to work with. She helped make my experience extremely memorable.

I was dreading going to look for a mother of the groom dress. I had a color swatch I was supposed to match and it had to be long. My friend came with me for moral support. We looked at all the dresses in the color I needed - I didn't like any of them for me. Then a consultant suggested I find a style I liked and we could order the dress in that color I needed. She was so helpful. I found a dress I loved and it is ordered. read more

My daughter suggested we look at some wedding dresses for fun, bc we were on Galleria Blvd. in Roseville, and she recently got engaged. I certainly didn't expect to be this impressed at the David's Bridal. Thanks to Lotti, a seasoned sales person, we found the dress of her dreams. Lotti knows what she is doing, and how to pull the entire outfit together. Great job! Thank you! I am also impressed by the amount of reasonable brides maids dresses, other formal wear, and huge selection of reasonably priced shoes. read more

David's Bridal - The dress we chose. - Bridal Near Me - Roseville, California

Recently went in to dress shop with my sister. Appointment scheduled at 12 noon. They were behind and started us 15 min late. This was the forrar time trying dress and unsure of what she wanted. 1st 3 were duds not her (beautiful dresses tho). We were told she could only try in 2 more dress !!! Wait what ?!?! Because of her scheduled time was 1.5 hours. It had been maybe 20 min into the start. I walked away and over heard lady helping her say to another employee my sister was too picky! Yes, yes she is. It's her 1 day. We left and went else to a boutique . Lady helping at DB was 7 months pregnant and I'm sure tired but that was no excuse for the experience my sister received . read more

I do not have enough good things to say about the alterations expertise at David's Bridal, particularly with their tailor, Xiao. I had a disastrous experience with another retailer and was trying to find a dress with just 4 weeks before the wedding. David's Bridal totally accommodated me and booked an appointment so I could bring in a dress that I had hastily purchased online. I was trying to see if alterations would make it passable for my wedding dress and Xiao was a superstar. She made excellent alterations and style recommendations (like using a jeweled belt to line the bust). It felt like Project Runway. I was amazed by her suggestions because it felt like a different dress. The alterations team is also very accommodating and allowed me to come in before the pickup date so I could try on the dress on (since I was on such a tight timeline). I picked up the dress yesterday and it is everything I wanted. Xiao was careful to minimize seams when she made her alterations and even gave me the leftover fabric. She also did an amazing job with the length since the dress moves perfectly and will not get caught on my shoes. I really appreciate her and her team's attention to detail. Thank you for saving my wedding day! read more

David's Bridal - Pre-sewing - Bridal Near Me - Roseville, California

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Went to pick out my sister's wedding dress today; had the most incredible experience with Rachel! Super friendly, helpful, knowledgeable with an amazing personality. We said yes to the dress! read more

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Niki's service was a 10/10! She helped my daughter find the perfect dress! Very friendly and helpful

Highly don't recommend. Don't come here unless it is a last resort. You will get better customer service at a gas station. I came in to look for dresses for a junior bridesmaid, and two flower girls. I believe the staff here desperately need training in customer service. No one greeted me. I had to approach someone and ask for a dressing room. The girls were so excited to try on dresses. We found ones that they loved. No one checked on us. After the dressing room, I wanted to see if the dress came in the color I preferred so I could pay. I was carrying the dresses in my arm. I saw a few staff talking/mingling towards the center of the room... no one looked at me. I approached the register that had a lady standing there but she looked like she was in the middle of a task. She ended up looking up the dresses to see if it came in the color I wanted. At that time, the staff that were mingling earlier all decided to gather around us. Still not a peep from any of them. The lady at the register said it would take 3 months for the dresses to come in. My wedding date is earlier than that, so I just "okay" and put my card back in my purse. No other alternatives were offered. No one told me to have a good day. I just walked off with the girls in tow. Perhaps they don't give attention to anyone who isn't buying an actual bride's dress, who knows. I will take my business elsewhere and highly suggest that you do as well. read more

Roseann was amazing!! I came in for a reception dress and she made me feel so comfortable and confident. I told her my budget and she picked some amazing dresses for me. I walked out with a fantastic dress and they are able to alter it within a week for me! read more

David's Bridal is known for their wedding dresses and it's one stop shop for everything the soon to be bride may need with the aid of their very own consultant. Not every experience will be the same or as memorable. Unfortunately, I didn't have that wow experience like I previously did in the Sacramento location. I will first say the associate I was assigned to was in no way rude of any sort. For my appointment she was not really present, scattered, and forgot about us except for a minute or two every once in a while. Long story short, in the end it was my friend who guided me to find the dress I desired. When it came to alterations it was completely night and day. Every woman I saw was treated with the same attention and patience including me! Now to the dress and veil. Corded Lace Trumpet Dress with Illusion Sides DB19799 ($299.95)- This classic style would embrace a lot of body shapes of all beautiful backgrounds. I almost didn't try this dress. Although, my friend's last encouragement to try just one more led to be the very one I fall for. That being said try every style even if it's not what you envision. The material is actually quite comfortable while giving you breathing room at the same time. Every romantic detail of flowery lace and illusion sides is flattering without being too revealing. https://www.davidsbridal.com/Product_corded-lace-trumpet-dress-with-illusion-sides-db19799_db-studio-wedding-dresses Corded Lace Edge Fingertip Veil V402 ($149.95)- Having a veil was originally not part of the plan. Since I was below budget my friend suggested giving it a chance. Once worn, I instantly knew it had to come home with me. It made everything more complete and put together. The veil was the ideal length without having it be too long and coordinated perfectly with the floral design of the trumpet dress I chose. Also they will steam your veil at no extra fee on the day your dress arrives! https://www.davidsbridal.com/Product_corded-lace-edge-fingertip-veil-v402 Alterations ($Varies)- Simply each pin will cost you, but don't let that discourage you. The dresses are in standard sizes 2, 4, 6 etc. You and I are different and have our own attractive appeal. In the end we brought everything closer in and added a train with a bustle. Voila, it became the dress of my dreams! Don't know where to start? I suggest David's Bridal for a first go run to see what is out there. They do have a wide range of wedding gowns for every budget and personality that might just strike you to say yes! read more

David's Bridal - Corded Lace Trumpet Dress w/Illusion sides DB19799 & Corded Lace Edge Fingertip Veil V402 Photo By Dave Medal Photography - Bridal Near Me - Roseville, California

My mom and I went in all excited to pick out my mother of the grooms dress. I felt overwhelmed and uncomfortable and was sure I wouldn't find anything. Even though I didn't have an appointment the manager Cherae and her stylist Emily and Erin made me feel very important and taken care of. They were very honest with me and helped me pick out the perfect dress for the wedding. I appreciate there honesty and how kind they were about it. They were so busy but still took the time to care about me and what I needed. I'm so thankful for them. read more

David's Bridal - Not the best picture of the dress but praise the slots it's actually flattering on! Those women were wonderful! - Bridal Near Me - Roseville, California

The staff at this store is completely unable to give good customer service. The manager Emily should not be a manager because she is literally unable to help at all. She refused to give me my dress and drug it across the grown. They called me numerous times asking me to make a alterations appointment when I had already had a appointment. I Did not fully get what I paid for and they are refusing to refund me for what I paid for. 10/15/21 To Kristen's response I did as requested and still nothing done about the situation read more

Went in today with my daughter for her first bridal dress trying experience. Was helped by Juliana who was amazing and honestly one of the sweetest and also very hard working ladies. She brought a style out that was something that was completely different from what my daughter was looking at and it was so unbelievably prefect for my daughter and made her feel so confident about her first dress shopping experience. She really was understanding of what my daughter liked and felt good in. I have a feeling we may be back to purchase it. But thank you sooooo much Juliana for giving such a great experience today. You were a gem Only knocking off one star for wishing they had a larger selection and more sample sizes to try. read more

It's all too much to type again... but it's on Google and in these pictures. Laura is amazing and I cannot thank her enough. read more

David's Bridal - Bridal Near Me - Roseville, California

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The bride has a total of 5 bridesmaids in the wedding party. Based on the store hours, location the bride and only 3 bridesmaids being able to attend the scheduled fitting on Sunday, 2/28/21 with the following two attending with the bride the next day on 3/1. The representative held the two dresses for us to try on the next day, as the bride wanted all 5 bridesmaids in the same color and style dress. Immediately upon arrival, the representative who assisted us did a great job with the fitting and determining size. We did notice immediately, that there was another woman who continued to follow us throughout the process, however she spoke no words and offered no assistance. Although used to this due to the color of our skin, made the situation awkward and uncomfortable. Upon agreeing to the size we moved to the register. The woman stated to the representative who was assisting us that she needed to oversee the transaction. Interesting, but was giving her the benefit of the doubt. The bride, who was also present the day before saw that the transaction price and coupon that was utilized in the purchase on 2/28/21, was not made available to myself and the other bridesmaid that came on 3/1/21. The manager on duty, Nicole B (who did not identify herself as a manager until much later). Stated that the coupon and price that the 3 bridesmaids received the day prior should not have been given and she was unable to honor the same price and coupon for the other two bridesmaids in the party.  I inquired why we would be penalized for an employee error or a failure in training on David's Bridal behalf. When pressed on how the employee was able to key it without issue, explaining the price was part of the reason why the dress was being purchased and as a manager she should have the same if not more access than the employee from the day before. Nicole then changed her reasoning from her not being able to, to that of she needed to contact the store manager for approval. She then left us at the counter, only to return with another employee again denying the adjustment. When again inquiring on her decision, the level of customer service that she was showing the staff and other shoppers in the store, and what was different about us than the ladies from the day before, Nicole again changed her stance from being UNABLE to make the change to being UNWILLING to make the change.  Since 3 of the bridesmaids already had placed their orders for this specific dress, there was a chance that if we went to another bridal shop, we would be unable to find the same color and style dress. This caused the bride to have a break down and we in turn had to pay an amount of $30 more than the price of the same dress from the day before. While although not a huge amount of money, was extremely huge in principle and respect in a service industry. For such a large and nationwide chain whose primary focus is to make a bride's day feel special and beautiful, the manager is clearly not a reflection of this company's mission statement of At David's Bridal, we are committed to making dreams come true by offering consistently outstanding service to every customer. Truly disappointed with the experience and the behavior by the manager in front of staff that clearly gives them approval to do the same. read more

We called ahead and got lucky with a 3pm appointment (same day). The three of us did get a there a bit early, so we started looking and got a few dresses. Since we have gotten quite a few dresses, we asked to asked to get a dressing room a couple minutes early and they accommodated us. The two brides (friends getting married the same year), tried on dress after dress. The lady who was our "person" came to check on us twice, but wasn't focused on us. She only showed one dress that wasn't anywhere near what my friend was looking for. She heard us and had fun with our crazy, but that was it. We appreciate the last minute add. What we didn't appreciate was the lack of attention and listening to our likes. (Two brides and one grandma did find THEIR dress, but it wasn't for us.) read more

Worst experience EVER!!! DO NOT SHOP HERE! FIRST with my dress I was stashed a corner, she kept getting dresses that were too small& couldn't get on time, complained about my budget... then when I finally found a dress my moh picked out she was ready to let us take it home that day, my moh asked about them cleaning the dress and snags & she replied with "oh yeah we offer that complimentary " & my friend was like oookay then thats what we want. Then I asked her to add the dress to my account & she didn't even bother with that. The 2nd time I went yo there db reached out for a redo appointment I still ended up liking the same dress but db helped my bridesmaids with their dresses & got the wrong color & wont give us a refund even though it is their fault & can't get the correct color in time!! Im so upset I can't even go through all the tiny bullshit details, this experience was absolutely hell!!!!!!!!!!!!!!!! Never again!!!!!!!!!! Horrible Horrible Horrible!!!!!!!!!! read more

David's Bridal - Color is pink not red at all - Bridal Near Me - Roseville, California

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