Logan was an amazing server, the place was clean and food was on time and Fresh. I absolutely recommend

First, I need to mention an employee named Andre. The man brings hospitality back to the fast food scene. He was so kind, helpful and uplifting. He noticed my daughter in her sports uniform , decked out with a medal and asked if she won. When she broke the news they were runners up, he had nothing but praise and inspiring words. He was just what she needed after a tough loss. The chicken here brings the heat! I know, I should have caught on, it is in the name after all (: I definitely needed the ranch and Dave's sauce to help cool down the medium level slider and the spicy bbq nuggets. Not gonna lie, my favorite part of the meal was the Mac n cheese. It was so creamy. Hear me out, a bowl of Mac n cheese with chicken on top, as an entree. I'm here for it. read more

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I first discovered Dave's Hot Chicken when I lived in Florida. Moving to the North Shore, I was excited to try another branch of this chain to see how it compared. This time I tried the hand-cut cauliflower bites AKA Dave's Not Chicken. These were crispy, crunchy, and perfectly coated in Dave's signature seasoning. While not exactly the same as chicken, it was a tasty healthier alternative that I look forward to trying again. read more

Dave's Hot Chicken - Hand-cut cauliflower bites AKA Dave's Not Chicken - Halal Near Me - Saugus, Massachusetts

Games the Google review system and the front desk ppl acting arrogant! I ordered 40 mins ago using the mobile app. When I went there he asked me my name and ignored me and went back to do other stuff I went to car got my phone and went back and showed him my order with the name . He was pretending like he was searching again and got the order that was already there ! Food is good but service is doomed! This place will close soon! read more

We order from Dave's once or twice per week. We always get the hot tenders, fries, and coleslaw. Often, we get the chicken sandwiches. Our favorite item was the "not chicken", cauliflower. Unfortunately, in the recent weeks this item was replaced by the chicken bites. We will miss it!! As previously mentioned, we have been going here once a week since opening in Saugus. Not anymore. We were served raw chicken tonight. Deeply disappointed and concerned over food safety and our health after eating this. Photo attached. read more

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The food is ok. We ordered sliders. When I hear slider, I think "small sandwich." However these were full size burger buns with a massive chicken tender hanging off the side. We all would have ordered 1 slider instead of 2 had we realized that they weren't actually sliders. The flavor was ok. I ordered medium and it was just spicy enough. One of our adult sons who eats insanely spicy food took one bite of the reaper and threw it in the trash. His mouth was on fire for hours after. He said the worst part was that it was a dry rub and not wet. The restaurant is wide open and covered in graffiti decor and there's enough tables for a quick rush. read more

Thought I would try Dave's Hot Chicken in Saugus tonight (Monday) as it was late and had to drive past it. It was meh. I think their only advantage is being open late. Fries were horrible. Chicken nothing special. I do not like spice, so had it plain. The pickles were good. I ordered online for pickup and requested ketchup for the fries. Yet I was handed my bag with three ketchup packets handed to me separately. Huh? Very awkward. No napkins were in the bag. Turns out you have to request them. Huh2? $9.99 for the slider and fries. No rush to go back. read more

Dave's Hot Chicken - Slider with fries - Halal Near Me - Saugus, Massachusetts

Big fan of Dave's but the service here was slower than a snail carrying a ton of bricks. When I entered there was a boy around 16-18 years old who wanted a small chunk of reaper spice level chicken. The employees were very helpful with accommodation for him but this lead to them ignoring the line of around a dozen customers in the store. He was given chicken, sauce, and multiple free refills on his shake and encouraged by the employees to eat the sandwich at the mobile order counter instead of at a table. It took nearly 20 minutes for me to get my small mobile order that was ready before I even entered the store. As I said Dave's is by far my favorite fast food chicken resteraunt but an almost fully grown man needing to feel special for eating a peice of chicken should not hold up the day of multiple customers. And why one person needs the attention of all 3 on duty employees is beyond me. read more

Honestly I don't understand why there are so many bad reviews! We've gone a few times now and each time the food has been consistently good for a fast casual place. The chicken is flavorful and not dry, it's good quality chicken, and the prices are pretty decent for the amount of food. The fries and sauce are also great! I recommend getting a one tender and one slider meal. I've enjoyed mild and medium. read more

S**T Show. If you 25 minutes to wait for a slider then go there. Not even close to being managed properly.

Juicy, tender, flavorful, and hits the spot! The Kale slaw that comes with the sandwich, helps provide a smooth creaminess with a crunch. The fries are okay, but the sandwich is why you come to this establishment... read more

Dave's Hot Chicken - 2 slider combo meal, mild... - Halal Near Me - Saugus, Massachusetts

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The sandwich is standard and tastes great with the sauce. We arrived around 4 pm and it wasn't busy. The register person was on his phone and didn't pay attention when we were ordering so we had to repeat it a couple of times. The spiciness isn't too bad compared to other chicken places. The fries are thicker cut and pairs well with the sandwich. Plenty of seating and parking right next to the restaurant. Right off route 1 so it's convenient if you're craving a chicken sandwich. read more

Dave's Hot Chicken - Menu - Halal Near Me - Saugus, Massachusetts

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They opened xa new Dave's in saugas mass. Good food chicken tenders and fries. Good service nice breading on the chicken. Very good.

No star low enough. The chicken tasted like It was tossed in taco seasoning... supposed to be "mild". Very disappointed and for the price not worth it. Fry's were okay lightly seasoned and very crispy. And ice machine broke on me walked out like I went snowboarding. read more

I ventured here after working out at Saugus Planet Fitness with my friends, they asked to remain anonymous so I'll call them Ringo, Dalton and Steve. I walked through the corridor and to my surprise I was greeted by delight and friendliness. Andre is a fantastic employee who treated me and my friends with utter respect and kindness. Although some of my friends do not deserve that respect, wink wink Steve. Working in the food industry isn't for the faint of heart, it is very taxing and often times employees radiate negativity, not Andre though, he is the GOAT. read more

This place sucks! The service is dogshit! The ambiance is garbage! The food is overly seasoned feels like I'm Biting into powder cayenne. Awful awful awful awful read more

This place is a disaster! Ordered online but the staff couldn't find the order. Fries were stale and chicken had doughy breading on the inside. Staff was too busy talking about their weekend plans to help customers. 2 stars because order was correct once we finally got it and the place was clean. read more

This place is ridiculous. I needed to place a large order for a catering didn't care if I had to purchase 30 diffrent orders. And spoke to Sammy told him I was driving I knew what I wanted I also could pay over the phone and they refused to take my order. Pretty rude and just said nothing he could do. They are not allowed to take food orders over the phone . Honestly I can see why this is one of the lowest ranking daves hot chicken: I ended up ordering from somewhere else where humans can actually speak to you . Such a shame whomever runs this place. read more

Daves Hot Chicken in Saugus is not like Woburn or any other location. The Saugus branch needs attention from corporate, similar to that scene in the movie "McDonald's" where expansion compromises quality control. The recipe at this Saugus location tastes as if it were made by my little brother. I was extremely disappointed, spending my Saturday sulking over how poorly this location represented Daves Hot Chicken. As a result, I will never visit the Saugus branch and will gladly drive an extra 10 minutes to continue enjoying the superior Daves Hot Chicken in Woburn. It is, without a doubt, the best Daves in Massachusetts. read more

I don't understand why this place is getting crummy reviews. It's amazing. I mean, it's fast food - and it appears to be made to order. That said, I didn't give it 5 stars bc my fries were cold. However, I noticed that the people ahead of me asked for new fries and junior, from DHC got them new ones asap! Dude was on it and was also really friendly. So, hard to hate this place ! My only suggestion, remove the tip from your POS machine. It's fat food ya'll, get real. But good food and Junior was really nice and the bathrooms are spotless. read more

Great sandwiches. Love the spicy. Fast service. Great customer service. Will be a regular stop when on route 1 Saugus.

I should have known better soon as I walked out with the bag of food I knew it was light. A chicken tender with a french fry for $10.69? Come on I can do better at a handful of places around in that price range. read more

Stopped in around 10:30 on a Saturday night after flying in from West Coast hoping for a quick bite before heading to the hotel. Waited more than 45min for 3 chicken sandwiches for me and the kids. Seems like it shouldn't take that long to make a chicken sandwich. Kids were tired and hungry. Very frustrating. Seems like some production streamlining is needed. read more

Had to stop by when I saw it was spicy chicken. It did not disappoint. The line and wait was not too long. Food came out fresh and hot. Chicken was juicy, and fries were flavorful! The medium spicy was just enough heat but we will try a higher level as we were scared it might be too spicy. My husband enjoyed it and we will be back. read more

Consistently inconsistent. Wait times range from 10-30 minutes even online orders. On this day people ordered and received their order before my online order. My other visit took 20 mins to get the order in person. Can't waste this time going there for lunch anymore. Has been better the last few times read more

Wanted to try Dave's for a while so we stopped in Saturday night just after 11pm. I was bummed there was no drive thru. Went in and ordered #1 2 tenders and fries medium heat. Got the food super fast. While there was nothing wrong with the chicken, I found it was very underwhelming. For a place that only does chicken, I thought it would be some really good stuff. It reminded me of the tenders you can get at the Market Basket grill. The chicken seemed a little rubbery and the coating close to the meat was like paste. Maybe it need to rest a bit longer? For me, I did not like the sauce at all, way to sweet for me - literally tasted like they mixed ketchup, mustard, mayo and relish together, almost like thousand island dressing. I should have asked for ranch or blue cheese (not sure they have these there?). Not trying to hate on Dave's I know people love it, it just not for me. read more

Prices are way too high! It's chicken for heavens sake! It is fast food! Get your prices in line with what you're serving! Otherwise in this economy you will be out of business fast and furiously! read more

I like daves hot chicken it's just the mild chicken isn't spicy enough it tastes more sweet but I don't know and I asked for no pickles and they threw them at my face and said eat them which is extremely rude but over all I did not like the service but the food is to die for read more

Way too expensive for the portions, chicken is over seasoned while simultaneously having no flavor

I found the menu to be a bit limited. The food was average and expensive. The resteraunt was nicley decorated and comfortble.

Sam was great taking our order answering questions. However the chicken was loaded with seasoning. At this point we couldnt even eat it. The sauces were blah. How do you not have dipping sauces especially honey mustard?! Very pricey for what you get. read more

This location is run by a bunch of thieves! Ordered from Dave's for the second time and I'm two for two with them conveniently leaving out one meal from my order. I made the mistake this time of not checking and drove back 20 minutes and realized when I got home. I've tried calling (they even tell you their locations won't answer their phones, messaging on Instagram, and filed a complaint on their website. I doubt I hear anything back. I really wanted to like this place but they are crooks and steal from you and offer NOTHING to rectify the situation. read more

Dave's hot chicken was yummy. The chicken was tender the spice was good and the fries had a nice spice on them. Not too impressed with the sauce. The service at the register was great. Super nice and personable. However the order we received was wrong. I asked for no pickles, slaw on the side and sauce on the side. I received pickles, no slaw, and sauce on my sandwich. read more

So when I pulled up to this place, I was expecting something basic, maybe even a bit dull, but I was wrong. The place looked great, service was nice and the people there were pretty cool. NOW THE FOOD, I asked for food to be spicy, and this place delivered, the mac n cheese is so good, and the sauce was on point. The chicken was so good that I almost cried, but I will say the guy was right about hot being spicy as hell. Still 8/10 experience read more