Excellent quality service Reasonable price…read more Everyone extremely knowledgeable and helpful

I had a 9:30 appointment to have my rear brakes replaced and my car was on the lift at 9:32, so far…read moreso good. I walked out to look at my worn equipment and without any hassle the mechanic showed me what I had, or in this case, what I didn't have. I went back to the waiting room, full of all different types of mags, a full coffee pot and a clean rest room, yea, those two kinda go together. My car was down off the lift and out for a test drive within an hour and the price was exactly what was quoted on the phone. (cheapest of 6 places that I called) No one tried to sell me anything else or find other stuff wrong with the car, in fact the one mechanic actually gave some great advise on how to solve another issue I'm having with out spending another chunk of change. Good fast service at a reasonable price...good deal.

If you're looking for an auto-body and mechanical shop that does it all, and does it all with…read moreintegrity and a true concern for quality customer service, go see Bank Street Auto in Orchard Park. They're tucked away in the back of a business complex, so they're a little tough to find, so call if you need help finding them. They do everything from collision repair to mechanical repair to basics of maintenance and vehicle care - even state inspections. Give Jeff a call and finally get started with a auto shop that you can trust!

Eric and his team at Bank St Auto and Truck give, without a doubt, the best customer service I have…read moreever received from a business. Honestly, I've never been treated better in any business that I have patronized. The quality of work is spectacularly excellent. I appreciate you guys!! If you're looking for a truck repair and collision shop, don't bother going anywhere else but Bank St Auto and Truck. I have turned my entire extended family onto Eric and his team, and they all feel the same as I. Well done Bank St!!! You set the standard for exceptional work quality and customer service!

Highly recommend coming here for mechanical work on your vehicles. Lester is great! Trustworthy,…read more honest, responsive, and friendly. Work is always done fast and done well. Prices are reasonable and service is great...

I will not go anywhere else. Lester and Ron are the best. Great dependable and honest work. I am so…read morehappy I found them. I highly recommend them to anyone looking for a reliable and affordable mechanic. Thank you for all of your help. Janet R.

Courtney in the service department is probably the worst service advisor you could get she has to…read morebe there for a reason other than servicing customers! I took my truck in for an updating on the computer because I got a verification from the factory all of a sudden it wouldn't pass inspection because of an air leak the first day. the second day the gas pedal wouldn't operate the vehicle that needed to be fixed. the third day the break canister was leaking. The truck has 9000 miles it is in pristine brand new shape so obviously they're working the public to keep their shop busy and that terrible the reason this Courtney has kept in there because she's a pro at it. Beware of their service department because this has been an ongoing thing and it's been documented through many sources. I would never go there again. It doesn't even write one star!

From the owner: Kenworth Northeast is an independently owned truck dealership providing customers with The World's…read moreBest® trucks, parts, and service solutions. We have a rich history of growth with roots that begin in Buffalo, NY. Over the decades we've expanded the dealership from one end of I-90 to the other, now crossing into Massachusetts and Rhode Island. We work hard to offer our customers solutions to keep their trucks and fleets moving - whether they are purchasing, maintaining, or repairing the vehicles that are the heartbeat of their business.

Great Lakes American Diesel are nothing but theiving liars that do not stand behind their work or…read moretheir warranties. Once you give them money after their snow job you will be lucky to get what you purchased on time if you even get it and good Luck on it working for over 800 hundred miles.The warranty they give you is not worth the paper it is written on.

From the owner: We build custom Caterpillar Diesel Engines. And Help with Caterpillar parts. Answer questions.read more

First time customer, and I asked about getting a used tire (not exactly a big-time purchase)…read more But Joe treated me very well. He worked with us to get a used tire on the rim, balanced, and ready to go. He got the tire out of the car, and when it was done, he put a bag over it and placed it back in the car. Especially noteworthy was the initiative that he exercised in giving us the tire for free, only asking that we come back and purchase tires from them in the future. I appreciated the kindness and I will be back to purchase tires in the near future. As I said, wonderful initiative to build customer relationships without depending on manufacturer discounts. Great people and great service!

Great people - easy to work with. Knowledgeable. Quoted me hundreds of dollars less than one of the…read morebig franchises. Very fast work and great service. 10/10 recommend!!!!