If youre a woman don't bother with this place. I've never been treated with such disrespect from a…read moregrown man as a 19 year old girl. They are incredibly disrespectful, refusing to answer basic questions about the services you're paying for. I recommend staying far away. I will not be returning to them for my services unless I'm looking to be berated. I was coming to them for a simple inspection when the nightmare ensued. Doing work before calling and approving it, leaving me to pay for something I didnt agree to be done. When asked about the way they do their inspections I was talked down to in the most disrespectful way and mansplained what an inspection is, instead of addressing my direct questions

Honesty, integrity, very knowledgeable and capable. Best to stop by for an appointment as there is…read moreno front desk receptionist. Matt and Noel are exceptional and can often diagnose a problem just by listening to your description. You can wait or drop off your vehicle. There is a key lock box available. This is a trustworthy facility. Highly recommend. Moved away from Clarence and miss the nearby accessibility I had.

Good honest service. The owner is transparent and easy to work with. The work is solid quality.read more

Still loving this place! Service is still friendly, honest, and efficient! For a 12 year old car, I…read morewas able to go a long time without needing a repair after getting some work done previously. Now I needed two new power switches for my doors which weren't a bad price. I love this place and I'm never leaving! I've never had an auto shop so honest and do such good work. It still blows my mind. Stay away from the chains and come here.

I appreciate Joe and Shannon's ability to calmly explain my options! They are gentle, intelligent…read moreand detailed. They have kept my daughters and sisters vehicles safe. Lemon and Dan are also experts, and work hard to get you the best options. They have been steady, fair and fast with all of our families vehicles. Highly recommended.

First-time customer after our former shop owner sold his property and closed down the business…read more Dan, Shannon and Joe were extremely helpful and communicated with me every step of the way. Several issues needed to be addressed, but one in particular involved hunting down certified after market parts that were a fraction of the cost of going to the manufacturer- saved me $400+!! We will be back.

I can't possibly put into words how great this shop is. They are honest and reliable. They really…read moretake that extra step to make sure the job is done right and affordable. I send everyone that I can here for repairs. They have a way of explaining and showing their work that really makes you feel at ease.

As a strong suggestion to all, i would not use this shop for any and all motor work! I trusted this…read moreshop with my truck and it came back worse then when i brought it in. Now they want me to pay for damages caused in there shop after already giving them $2500 more then what the repairs cost at any other shop! This shop screwed me over good! I brought the truck in for a lifter and camshaft fix, and came out with a leak in the exhaust manifold, one that was not there when I brought it in. My truck has always sounded great and even when I brought it in, it sounded the same way. Now I have to drive around with a loud noise coming from the engine that was never there before. Instead of the company doing the right thing and just fixing what they broke, they handed me a $220 bill to fix it instead. I got nothing but excuses from them of why it's not there fault as if I'm some idiot who doesn't know anything about vehicles. To conclude, I actually didn't wanna do a review, and waited, in hopes they'd call to make things right.

I've been meaning to drop a well earned and deserved 5 star rating to this team of expert mechanics…read moreof foreign cars. I'll start by saying that I've been a BMW owner since 1999. My cars were always in California and baring the cars being under warranties, I only stuck with highly skilled BMW experts. I was really challenged a few years back bringing my 550i to Buffalo. I went through many shops after having motor blown- luckily it was due to a recall issue, flywheel wiped, auto brake system fried etc. A lot has happened since moving car here and could never find the right fit for this car until I came to Dragon's. Danny, the mechanic took special interest in this electrical issue I was having. I had already spent $2,700 to get electrical issues fixed and was told that I should go new BMW ABS system- $6 K + labor. I knew it was an electrical issue and decided to go a different path so I brought it here. I'm so glad I did. These guys had it for a few days, tried a number of things based off of what I told them and came back with a resolution that Danny found on a forum. Only true problem solvers with a passion for these cars would have dig up the problem and fix. In the end- it was a $500 fix vs. a $7k proposed repair and that would have not solved the problem. This is long winded but it's important to all who read this- do t be like me shopping for a good crew of mechanics over a few years because you love your car. Bring it here and know these guys will be my go-to's long into the future.

Knowledgeable mechanics. Good place to have your vehicle serviced. I have both mine and my wife's…read morecars taken care of here and I trust they are doing good work for a fair price.

The guys are amazing..no trying to upsell...just honest reliable work. Never going any place…read moreanymore. 100% satisfied. They fixed the issue quickly and charged so much less than the chain auto mechanic shops i was going to. Never again...im sticking with Jaccs

Excellent practice, great customer service. I highly recommend Rich and his crew. He's trustworthy,…read morekind and very helpful.

Gaylord is by far the best collision shop I have taken my car to. His work is second to none. His…read moreprice is the best in WNY. If you don't take your car here than your rolling the dice elsewhere. Would never let anyone else do my bodywork repairs.

Had some damage to my pick up and Gaylord was very accommodating, professional and timely in…read morerepairing my vehicle. I would recommend this establishment to everyone. Great work!

Great staff. Honest mechanics…read more Not gonna prey on lack of knowledge customers. I highly recommend this place for all your auto needs.

Phil's auto repair is one of the most down to earth, reasonably priced, reliable garages I've ever…read moreexperienced. The mechanics are thoughtful and i am always pleased with the work they do!!