I'm still shocked at the level of service from this place. My wife's car was alerting that the oil…read moreneeded to be changed & the tires rotated. I went on a Sunday morning. Pulled right into their garage. I told them I needed a tire rotation and a conventional oil change. The rep said I shouldn't get my tires rotated with such low miles and the car requires synthetic oil not conventional (I didn't believe that at first but I checked the manual and synthetic is required). The guy easily could've given me an unnecessary tire rotation but saved me $ instead. He also probably saved me from an expensive engine repair... I then told him I wish I knew how to adjust the alerts so the tire rotation doesn't pop up every 5,000 miles. He stuck his head in the car and made the adjustment on the car's computer in seconds. I couldn't pull up a coupon for the oil change. The rep applied $11 off for mentioning this to him. I was in and out in 10 minutes.

i went to three different valvolines, and two other oil change places, all of which wouldn't touch…read morethe wing nut that was installed on my truck from another mechanic. Rob not only changed the oil, but fixed a couple other things on the truck as well. the entire staff here is shockingly friendly, and work as a team flawlessly, all at a great price at the end. i'd highly recommend making the trip out to this specific location if you're looking for a quick, value-oriented, and friendly experience. i'd also recommend valvoline to send any of their managers here to shadow how well these guys work together. 6 out of 5, worth the trip.

It's always fast here. When I wfh I'm able to get my oil done on my hour lunch and head back home…read morewith time to spare. The people are always super nice and very transparent. They make sure you are informed about what they're doing every step of the way. They will also let you know if your car is due for other services which I find helpful. You do not have to say yes and I never feel pressured to. I definitely recommend coming here if you want to get this done fast and well. They will see me here again when I need my next oil change.

Terrible store manager got two interviews. Waited a week after I was told they'd contact me. They…read morenever did and I went into the store to inquire and was trespassed. What kind of hiring business does this?

Went in on Valentine's Day for an oil change and everyone there was super nice. Got right in today…read moreand the guys went to work. Oil changed, all fluids topped off and tires filled to the correct pressure. The serviced did not take very long at all. I will be a return customer since I now know how great they are too.

My car failed the NYS safety inspection here due to an issue with the brakes. I was told a brake…read moreline had leaked and soaked the rotors and pads, and that I would need to --at the minimum-- have one side on the rear changed completely (calipers, rotor, pads), and that they would only guarantee it if they did both sides. I was quoted ~$700 for that. Obviously not good news, but sometimes things break, so oh well! My dad does brakes, so I told them they could go ahead and fail it, and we'd take care of it then bring it back to pass the safety inspection. Days later when my dad got around to looking at it, there was no leak, everything was still in new condition, and the only issue was some air in the brake line, so we bled the brakes and took the car elsewhere for reinspection. It passed. I'm shocked at the dishonesty and lack of professional integrity, and will never come here again. $700 dollars is quite a lot to be willing to steal from someone.

I went to Take 5 in West Seneca today to get my oil change done since I was due according to my…read moreservice sticker. When they checked the dipstick before starting, Jordan said that my oil was much too clean to change at this time. Most places would have just changed me oil and not said a word. Matt checked my cabin air filter as long as I was there and it was super dirty so I had them change it since I was there. He also told me I probably had another 3,000 miles left on my current oil. Ayana was very helpful as well getting me checked out and she and Matt made sure I knew about the discounts available when I came back when I actually needed the work done. The honesty and professionalism I saw today is a reminder of why I keep coming back to Take 5 instead of the other "quick oil change" places in the area (of which there are plenty who will never compare!). Thank you so much for your honesty, knowledge and kindness. I'll see you in about 3,000 more miles or so!

From the owner: Take 5 is your go-to for fast and simple oil changes in West Seneca- we get you back on the road…read morefast so you can spend more time on things you want to do. Our friendly technicians are here for you every step of the way, from helping you select the right oil, to performing windshield wiper replacements, air filter changes, coolant exchanges, and more, all while you stay in your car. Plus, we've got you covered with FREE tire pressure checks and fluid top-offs. Visit us today for a 10-minute stay in your car oil change. Remember, at Take 5, we're faster than you think.

Went in for tires and oil change and I had other issues and didn't know it. When they told me,…read morethey worked with me and fixed what they had to. No arguments and never trying to upsell me anything. I absolutely would go there and I have been going there for years. They have great tires and I love the way they treat me there.

Went in for a tire swap and inspection. Staff was pleasant. I did not get a quote for the services…read moreand upon pickup I did not receive an explanation of the prices. The problem I have is when they put the tires into my trunk of my 2025 new car they did not bag them! (Mavis does) Mud and rubber marks on my previously perfect headliner! 160 dollars to go home and do more work is absurd and I will not be returning.

Needed an oil change and my regular mechanic was unable to do it, so I went to Insta Lube. Not only…read morewas I nervous about strangers changing my oil, but I was in a hurry. Talk about much ado about nothing. The two gentlemen at Insta Lube did a great job, and I was out of there in a half hour. I could not be happier! Good value for the price.

honest and quick. always help you and are honest about work you dont need. The manager is always…read morenice and helpful.

Best experience I've ever had with an auto repair! As a young female, I always feel like I'm…read moregetting ripped off or sold more than I need. Omar was so kind and got me in right away to fix my tire. He is a very genuine guy and told me the other two places I went to before him were trying to sell me a tire I didn't need! He repaired my tire within 10 minutes and sent me on my way. He saved me so much money, I will be coming back here for all my auto repairs and tires from now on!

Called and made an appointment for a car inspection. I live in the city but every shop I called was…read morebooked for the day, so I decided I would make the half hour drive to get it done. I show up and the same guy I talked to on the phone acted like he didn't know I was coming in. Turns out they were out of inspection stickers so he couldn't even do it. Wouldn't you double check that before you say you can do it? He offered me to drive to Depew to get it done today at a different location. Unfortunately I had prior commitments and couldn't afford to waste another 2 hours. Very frustrating! Customer service is trash, do better, you should be ashamed.

Went in for an inspection, they said that I needed a right tie rod end, Said it was not going to…read morepass inspection because of it. Told me it was going to be $600 to have that fixed and for the inspection. They took off my inspection sticker trying to force me to stay there. I took my vehicle to a new location and had both tie. Rod ends changed out, a full alignment, and an inspection for $400. This place is a rip-off!!

Excellent service! I have had a stem leak on my tire for several months. They fixed it 10 minutes…read moreafter I brought the tire in. Met the new manager - friendly and competent.

Dons auto is an honest decent place to bring your automobile for repair or work! My son took his…read morecar here and they took care of it promptly at a great price

I was visiting my cousin in Buffalo (I'm from Massachusetts) and after leaving the botanical…read moregardens my car broke down. I called AAA and we were towed to Don's. At the time I knew nothing about this business. I ended up being very pleased. They fixed my car within 24 hours, they were pleasant and informative. I feel the price was fair. I am happy to recommend them to others, although hopefully you won't be broken down so far from home!!!

They always take care of my vehicle while being extremely…read moreprofessional. They go above and beyond what I would expect from an automotive repair shop. The manager is very friendly and llistens to my concerns.

Have lied about the time it will take and cost it will be every time. Quoted a time it would be…read moreready and never called to tell me it wouldn't be done, I had to call and ask if my car was ready only to be told my car was still torn apart and that they had no idea what was going on