Service was amazing and fast. Got off the highway because tire was losing air. They got us in…read morefast, fixed tire quickly, and we were back on the road in 30 minutes. Amazing customer service, and fair prices.

I wouldn't go anywhere else. Expert mechanics, trustworthy business. Friendly, Professional and…read morereliable.

Vic and Joey are amazing. The entire staff are honest and reliable. Unlike other places they don't…read moremake up stuff, and really do quality work. I have finally found a mechanic with integrity. They also allow you to bring your own parts if you know what you are doing (obviously no warranty in that case). Had them do a bunch of stuff on my 14 year old Lexus RX350, and usually going to a mechanic is like going to a dentist - but with these guys it's a pleasure.

When I got my first car it needed some repair, but I was a college student with a tight budget…read more Chris really listened to my concerns about my budget. He would find a way to word or express what was wrong with my vehicle, how much the parts would be, and what the estimated total would be with labor in an easy way for me to understand without making me feel like a moron (like some mechanics have done). He also helped me plan along like "well if you need to wait a week til next paycheck you could drive it but I wouldn't do more than that." Or when her frame gave out and he had to tell me that the cost to fix it would be more expensive than just getting another used car. At Vics you can really tell that Chris and his team put their customer's first and I'll keep going back to them for services. Affordable, respectful, and communicative, Vics is the place to go and has my HIGHEST recommendation!!

First-time customer after our former shop owner sold his property and closed down the business…read more Dan, Shannon and Joe were extremely helpful and communicated with me every step of the way. Several issues needed to be addressed, but one in particular involved hunting down certified after market parts that were a fraction of the cost of going to the manufacturer- saved me $400+!! We will be back.

I have been here for service a couple times now. They normally can get me in the same day I call,…read morethe customer service is excellent, and the prices are reasonable. So happy this place is right around the corner from me!

Excellent quality service Reasonable price…read more Everyone extremely knowledgeable and helpful

I had a 9:30 appointment to have my rear brakes replaced and my car was on the lift at 9:32, so far…read moreso good. I walked out to look at my worn equipment and without any hassle the mechanic showed me what I had, or in this case, what I didn't have. I went back to the waiting room, full of all different types of mags, a full coffee pot and a clean rest room, yea, those two kinda go together. My car was down off the lift and out for a test drive within an hour and the price was exactly what was quoted on the phone. (cheapest of 6 places that I called) No one tried to sell me anything else or find other stuff wrong with the car, in fact the one mechanic actually gave some great advise on how to solve another issue I'm having with out spending another chunk of change. Good fast service at a reasonable price...good deal.

Great professional and friendly repair shop. Started bringing my vehicle here when I moved to the…read morearea 3 years ago and haven't used another repair shop since, even after I moved to a house further away. These guys will fix your vehicle right the first time, every time. Very reasonably priced and will go the extra mile to diagnose and make repairs the same day. The most important thing is that I have 100% trust in what they have to say. There have been countless times they have saved me so much money on repairs that I expected would need to be completely replaced. This is the only auto shop I recommend to family and friends. Easy 5/5 stars

Took my car in for an inspection. Guys were nice, but they said i needed to replace something that…read morehad passed inspection the year before. Also said bulbs needed to be replaced, which i was getting some bulb messages on my cars dash before. They said they "replaced" the bulbs, but the messages have still been popping up. Ended up looking at it and fixing myself. Seemed nice, but looks like they were actively looking for things to "fix" to charge for, whether it was necessary or not. Won't be going back.

Highly recommend coming here for mechanical work on your vehicles. Lester is great! Trustworthy,…read more honest, responsive, and friendly. Work is always done fast and done well. Prices are reasonable and service is great...

I will not go anywhere else. Lester and Ron are the best. Great dependable and honest work. I am so…read morehappy I found them. I highly recommend them to anyone looking for a reliable and affordable mechanic. Thank you for all of your help. Janet R.

Doug was amazing. Went above and beyond to help me. Needed ignition work, and he came in UNDER…read morequoted price! HIGHLY RECOMMENDED.

I thought this was family owned? I was there today the cashier couldn't have been more rude and…read moreunhappy for me to ask for change for the car wash. You would have thought I asked for this guys liver! I wont be back. Looks like someone's getting a tax break. Avoid this place if you want to be treated like an American.

Got a flat tire on New Year's Day. Regular tire placed closed so I went to Firestone McKinley in a…read morepinch. Offered a free car inspection which I foolishly accepted. After some wait they informed me that the hole was too big and couldn't be repaired (I filled the tire several times that morning and it held enough air to drive an hour at a time). also informed me they couldn't repair anyway because all four of my tires wouldn't pass inspection for tread wear. This sounded ridiculous to me so I declined and left. When I drove away I noticed my service engine light suddenly was lit. Dropped my car at Big D on 20 with a note. called them back early on 1/2. Tire repaired, no problem. Two small holes. Still holding air today. Asked about the condition of all 4 tires. Said they were getting there but good until late summer. As for the service engine light I stopped at West Herr Ford on Camp. They immediately determined the cause was Firestone forgot to reconnect the sensor to the air filter! Thankfully no charge. Same for Big D as I bought the tires there. Simply put, I consider this Firestone location a scam artist. I needed an emergency flat tire repair and they falsely tried to upsell me into 4 new tires with BS about too big hole and too low tread. Stay Away! You've been warned!

For the second time in 6 months, I booked and confirmed an appointment with this location only to…read morehave it completely messed up due to "not enough technicians". They called back twice to reschedule it, first earlier in the day and then eventually for a completely different day because of poor planning on their part. Would not recommend booking any service there because they're not reliable to keep the appointment which screws up the customer's schedule. Was able to reschedule it and service the vehicle at Dunn Tire without any "scheduling" problems.