Great professional and friendly repair shop. Started bringing my vehicle here when I moved to the…read morearea 3 years ago and haven't used another repair shop since, even after I moved to a house further away. These guys will fix your vehicle right the first time, every time. Very reasonably priced and will go the extra mile to diagnose and make repairs the same day. The most important thing is that I have 100% trust in what they have to say. There have been countless times they have saved me so much money on repairs that I expected would need to be completely replaced. This is the only auto shop I recommend to family and friends. Easy 5/5 stars

Took my car in for an inspection. Guys were nice, but they said i needed to replace something that…read morehad passed inspection the year before. Also said bulbs needed to be replaced, which i was getting some bulb messages on my cars dash before. They said they "replaced" the bulbs, but the messages have still been popping up. Ended up looking at it and fixing myself. Seemed nice, but looks like they were actively looking for things to "fix" to charge for, whether it was necessary or not. Won't be going back.

Chuck sold me a 62te with broken wires going to the valve solenoids. They refused to work on it and…read morerefused their warranty on the transmission. These guys are complete crooks.

Honest and reliable. Helped me out with a labor intensive front differential/axle seal leak. Would…read morehighly recommend.

I was broke down 4 hours from home, towing our boat, at the 7-11 across the street from Gregoire's…read moreon 9/16/26 for 6 hours with my partner struggling to repair the truck. He walked across the street to the shop to ask for help trying to replace the serpentine belt even if it was only advice. He would have gladly paid someone to walk over and help, but was told in no uncertain terms :we're too busy". As the garage closed for the day and we were still sitting in the parking lot, every single worker walked out and drove away. So much for "exceptional customer service", treating people "like family", friendly down to earth. I can only hope someday they need a little help to get through and are turned away. FYI....both the staff at Advance Auto Parts and Mark S., service manager at West Herr Chevy in Hamburg, went above and beyond to get us going again. Now that's exceptional customer service!!!

Service was amazing and fast. Got off the highway because tire was losing air. They got us in…read morefast, fixed tire quickly, and we were back on the road in 30 minutes. Amazing customer service, and fair prices.

I recently moved to Buffalo and my check engine light came on. Definitely not ideal. I called Park…read moreRidge and they were full, but offered me to come in for a quick diagnostic. I went in and right away Scott told me what the error codes were, and set me up with an appointment that following Monday. They were fast, communicative, and provided great solutions. Scott even walked me through what I would need to do to get my car registered and in the state of New York. If you're looking for an honest and trustworthy mechanic, go say hey to Scott at Park Ridge Auto Care!

They have Great service and very timely. More than fair prices!…read more Very friendly and pleasant people.

Dons auto is an honest decent place to bring your automobile for repair or work! My son took his…read morecar here and they took care of it promptly at a great price

I was visiting my cousin in Buffalo (I'm from Massachusetts) and after leaving the botanical…read moregardens my car broke down. I called AAA and we were towed to Don's. At the time I knew nothing about this business. I ended up being very pleased. They fixed my car within 24 hours, they were pleasant and informative. I feel the price was fair. I am happy to recommend them to others, although hopefully you won't be broken down so far from home!!!

I appreciate Joe and Shannon's ability to calmly explain my options! They are gentle, intelligent…read moreand detailed. They have kept my daughters and sisters vehicles safe. Lemon and Dan are also experts, and work hard to get you the best options. They have been steady, fair and fast with all of our families vehicles. Highly recommended.

First-time customer after our former shop owner sold his property and closed down the business…read more Dan, Shannon and Joe were extremely helpful and communicated with me every step of the way. Several issues needed to be addressed, but one in particular involved hunting down certified after market parts that were a fraction of the cost of going to the manufacturer- saved me $400+!! We will be back.

I come here a few times a year for maintenance. I am always impressed with how professional and on…read moretop of things the employees are. I am always able to get an appointment quickly, I receive updates on the status and if there are additional fees for extra work within a timely manner. Every guest is always greeted quickly when they walk in the door. I am a woman who doesn't know a ton about cars. There are many times I ask for a breakdown or explanation about suggested services or work being suggested. The employees here always are very patient and happy to explain everything in detail. I am never treated like I am stupid or I should know this. If I decline the work I am never treated poorly and there are never passive aggressive comments made. The staff here should be commended on doing a great job on the vehicles and also for outstanding customer service. I definitely recommend to others in the future.

Kept my money for no service provided for over a month…read more Check engine light. Was told it was catalytic converter. Charged me over $2400. 5 minutes down the road check engine light on again. Turn around. The next day informed the part was defective. I could come get my car for a full refund. Came back for a 3rd time, signed the paperwork. Took car to the dealer & it was NOT the catalytic converter at all. I get my credit card statement. The original charge is there, but NO refund. Call firestone. After much back & forth am told I would have to came back into the shop to sign something else to get my money back. WHY WOULD I NEED TO SIGN ANYTHING ELSE? Finally get a call from the "regional manager" who says if I am *unwilling* to go back to the shop, then all he can do is mail a check. LIKE ANY OF THIS WAS MY FAULT! DO NOT TRUST THESE PEOPLE WITH YOUR CAR!!!!

My Family was on Ski trip weekend to Kissing Bridge and my front headlight was out .We were really…read morein a tough spot being Saturday morning. Donna and Brian were super, squeezing us in to repair the light between other appointments and an Interview ..no less. We were out of there so fast and on our way to a great day of Skiing. What a great experience and staff was so friendly . Thanks to Donna for being so flexible ( Thanks for the donut too .. LOL ) All our Best Brian & Suzanne

I have been taking all my vehicles to Bruce's for over 10 years and have zero complaints…read more Communication has been excellent and the work they perform is top notch. If you're looking for repairs on a classic auto or new vehicle, Bruce's is the place to go.

****Amended review... Ben, the store manager, completely stepped up to personally call me and…read moreresolve the situation. Would have given Ben 5 stars. The location gets 4 because of initial frustration. Worst experience ever. Dunn used to be a premier location for tires. Do NOT go there. EVER. Appointment was made with online chat agent and specific tires that were recommended were "ordered " by agent. Showed up at appointment time to find that appointment was not seen in the "new system". Did not have time to do the car at that point. Lodged complaint with Dunn. Found a spot for the next morning. Wone up to be there at 7:30am to find that the tires are not on site, after they took my tires off. Offered tires of less quality. No thank you. Took the car and left.

Go anywhere else. I recommend Big D tire around the corner from this location…read more Had an absolutely horrid experience where I had to wait just under 2 hrs for a simple tire change. I was charged and discovered the tire hadn't never been changed. The nail was still in the tire! Took it back. The person I spoke to didn't seem surprised and didn't even ask to see it. They knew. I was asked if I wanted my money back plus a new tire. I turned it down. I no longer trust them. Took my car to Big D tire around the corner. Had the tire replaced in 15 minutes for 40$ less