I have used Jim and bobs service several times to tow everything from small cars to full size…read morepickup trucks. They have always been professional, on time, communicative and friendly. I will use them in the future and highly recommend them to everyone.

Great service. Quick to respond. Reasonable prices. Definitely the folks to call if you need helpread more

Excellent service. Called after my insurance company stated would be several hours before their…read moretow service would be able to collect my car and they were able to make it here in a reasonable amount of time. Helped explain how I should go about submitting for remimbusement and Everything. Highly recommend.

I didn't get the driver's name but he was super nice, efficient and knew exactly what he was doing…read more I needed a tow off I-90 on Saturday, July 19 in the afternoon. Toyota Care gave me a Thruway Authority number to arrange for a towing service. That number went to a human right away and he was very helpful. Within 30 minutes Dadswell Service of Akron, NY was at my car. So grateful.

My daughters car was towed here, she was told they would call her with a diagnoses and price to…read morerepair. A week later she calls multiple times and gets no answers other than being told "no storage fee and that they'd sell for parts or junk it for her" being a kid she believed that. No more calls from them at all, I call a week later and get YELLED at by the man that answered the phone and told they'd never sell for parts and she's been charged $60/day since its been there. Moral of the story, guy's disrespectful and misleading. And took advantage of my kid!!

Actually called me back, I called 8 other places. Chris, the driver, called me back quickly, and…read moreimmediately helped me arrange a time and gave a reasonable price. He was courteous and humorous and knew his job and did it quickly and safely. I appreciated his personality and humor, and willingness to help me out in a difficult situation. That's customer service, a rarity today it seems.

El Cheapo is mucho bueno! I traveled to New York to take care of my dad's affairs and needed to…read moretow a vehicle. They set up an appointment between 2:30-3:00. I received a text at 2:45 telling me he was on his way. He arrived, loaded the motorcycle and delivered it as promised. I found him to be very personable and I was comfortable with his professionalism. I enjoyed my time with him and would hire them again if needed.

Making an appointment was necessary for me. I was told I may have to wait 2 hours but I was done…read moreafter 1 hour. Serviceman made sure they had potential needed parts for my repair. I was happy with the final bill. I will return in the future when needed! And recommend them!

We were on holiday with a shaking steering wheel. We happened upon this busy place. If I could give…read morethis place 10 stars I would. Thanks to Chris who took the time to diagnose the problem, Brian for researching and installing tires, and Sammy for overseeing everything and keeping us in the loop. We so much appreciate this place! Oh yea, and a great price. I checked....

Stay away will rip you off charged 1390 00 for 3 hrs of…read morelabor to change a clutch fan because I bought my own parts very shady repair shop

We are a trucking company. Out of town .. the job was done. The prices were through the roof …read more.. not because that's what they were. Because we had no choice and out of town. Karma is a bitch

Prompt. Courteous and easy to work with. They made the process so easy and effortless. 10 out of 10…read morerecommend.

professional service from A1 Towing and Auto delivered my vehicle miles to destination of choice…read morelate night out of area with no hassle when vehicle became out of service; easy to work with, thank you

To say my family & I trust this shop would be a VAST understatement. The owners are pillars of the…read morecommunity who serve it with distinction & an unparalleled commitment to honesty, excellence, and quality that make them our Automotive go-to for repairs & service. The Newtons go out of their way to help and make difficult times better for their customers, and that says a great deal about a business & its owners. I couldn't recommend them more if I tried.

They seem like good mechanics but they don't have good help for their customer service. I've had…read moresome confusing and gruff conversations from their office staff.

11pm on a Wednesday, tried about 10 other numbers from Google and he was the only one who gave me a…read morecall back. Great price, and even better service. I would probably be sol on the side of the 400 still. Thank you!

From the owner: Broke-Down Towing stands out in the towing industry by combining reliable service, customer-centric…read morecare, and a deep commitment to professionalism. What truly makes us unique is our unwavering focus on making tough situations easier for our customers. Whether it’s a minor breakdown or a more serious roadside emergency, our team is always just a call away, ready to deliver fast, efficient, and affordable solutions. We pride ourselves on transparency—no hidden fees, no surprise charges. Our pricing is clear and upfront, ensuring peace of mind when you need it most. Plus, our drivers are highly trained professionals with a focus on safe, damage-free towing and timely service. We know that being stranded can be stressful, which is why we treat every customer with respect and handle each job with care, whether it’s a luxury vehicle, a commercial truck, or a family car. With a fleet of well-maintained, modern tow trucks and 24/7 availability, Broke-Down Towing offers unmatched convenience, accessibility, and reliability. We don't just tow; we provide a lifeline when things go wrong. Whether you're stuck on the side of the road, in a parking lot, or need roadside assistance, we get you back on your way quickly and safely. Our reputation is built on honesty, quality, and dedication to service—making us the towing provider you can trust in any situation.